How to cite this paper
Dweiri, M & Shatat, A. (2021). The effects of knowledge management and advanced technology on innovative capabilit.Management Science Letters , 11(5), 1451-1462.
Refrences
Ahn, J. H., & Chang, S. G. (2004). Assessing the contribution of knowledge to business performance: the KP3 methodology. Decision Support Systems, 36(4), 403-416.
Akgün, A. E., Keskin, H., & Byrne, J. (2009). Organizational emotional capability, product and process innovation, and firm performance: An empirical analysis. Journal of Engineering and Technology Management, 26(3), 103-130.
Al-Kwifi, O. S. (2012). Implementing strategic renewal by collective organisational learning. Journal for International Business and Entrepreneurship Development, 6(2), 125-141.
Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 25, 107-136.
Alba, M., Díez, L., Olmos, E., & Rodríguez, R. (2005, September). Global performance management for small and medium-sized enterprises (GPM-SME). In Working Conference on Virtual Enterprises (pp. 313-320). Springer, Boston, MA.
Schiuma, G., Andreeva, T., & Kianto, A. (2012). Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance. Journal of knowledge management, 16, 617-636.
Ashok, M., Narula, R., & Martinez-Noya, A. (2016). How do collaboration and investments in knowledge management affect process innovation in services?. Journal of Knowledge Management, 20, 1004-1024.
Asoh, D. A., & Belardo, S. (2007). Assessing knowledge management: Refining and cross validating the knowledge manage-ment index using structural equation modeling techniques. International Journal of Knowledge Management (IJKM), 3(2), 1-30.
Avci, U., Madanoglu, M., & Okumus, F. (2011). Strategic orientation and performance of tourism firms: Evidence from a de-veloping country. Tourism Management, 32(1), 147-157.
Badii, A., & Sharif, A. (2003). Information management and knowledge integration for enterprise innovation. Logistics Infor-mation Management, 16, 145-155.
Bank, Y. (2009). Technology for financial efficiency. YES BANK’s Knowledge Banking Publication.
Barclay, D., Higgins, C., & Thompson, R. (1995). The partial least squares (PLS) approach to casual modeling: personal com-puter adoption ans use as an Illustration, 2, 285-309.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.
Bayo-Moriones, A., & Lera-López, F. (2007). A firm-level analysis of determinants of ICT adoption in Spain. Technovation, 27(6-7), 352-366.
Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and firm performance: an empir-ical investigation. MIS Quarterly, 24(1), 169-196.
Bogner, W. C., & Bansal, P. (2007). Knowledge management as the basis of sustained high performance. Journal of Manage-ment Studies, 44(1), 165-188.
Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515-524.
Camisón, C., & Villar-López, A. (2014). Organizational innovation as an enabler of technological innovation capabilities and firm performance. Journal of Business Research, 67(1), 2891-2902.
Carmen, C., & José, G. M. (2008). The role of technological and organizational innovation in the relation between market ori-entation and performance in cultural organizations. European Journal of Innovation Management, 11, 413-434.
Chen, J., Zhu, Z., & Xie, H. Y. (2004). Measuring intellectual capital: a new model and empirical study. Journal of Intellectual capital, 5, 195-212.
Cheng, C. C., & Krumwiede, D. (2012). The role of service innovation in the market orientation—new service performance linkage. Technovation, 32(7-8), 487-497.
Chin, W. W. (1998). Commentary: Issues and opinion on structural equation modeling, MIS Quarterly, 22(1), 7-16.
Chin, W. W. (2010). How to write up and report PLS analyses. In Handbook of partial least squares (pp. 655-690). Springer, Berlin, Heidelberg.
Defee, C. C., & Fugate, B. S. (2010). Changing perspective of capabilities in the dynamic supply chain era. The International Journal of Logistics Management, 21, 180-206.
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35, 128-152.
Damanpour, F., Walker, R. M., & Avellaneda, C. N. (2009). Combinative effects of innovation types and organizational per-formance: A longitudinal study of service organizations. Journal of Management studies, 46(4), 650-675.
Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge management, 9, 101-115.
Demarest, M. (1997). Understanding knowledge management. Long Range Planning, 30, 321374-322384.
Du Plessis, M. (2007). The role of knowledge management in innovation. Journal of Knowledge Management, 11, 20-29.
Enkel, E., Gassmann, O., & Chesbrough, H. (2009). Open R&D and open innovation: exploring the phenomenon. R&d Man-agement, 39(4), 311-316.
Fallah, M. H., & Lechler, T. G. (2008). Global innovation performance: Strategic challenges for multinational corporations. Journal of Engineering and Technology Management, 25(1-2), 58-74.
Feeny, S., & Rogers, M. (2003). Innovation and performance: Benchmarking Australian firms. Australian Economic Review, 36(3), 253-264.
Fontana, R., Geuna, A., & Matt, M. (2006). Factors affecting university–industry R&D projects: The importance of searching, screening and signalling. Research policy, 35(2), 309-323.
Fornell, C., Lorange, P., & Roos, J. (1990). The cooperative venture formation process: A latent variable structural modeling approach. Management science, 36(10), 1246-1255.
Galende, J., & de la Fuente, J. M. (2003). Internal factors determining a firm’s innovative behaviour. Research Policy, 32(5), 715-736.
Gassmann, O. (2006). Opening up the innovation process: towards an agenda. R & d Management, 36(3), 223-228.
Guilló, J. J. T., & García-Fernández, M. (2013). Can knowledge management influence firms' performance?. Cuadernos de Gestión, 13(01), 151-176.
Gunasekaran, A., Forker, L., & Kobu, B. (2000). Improving operations performance in a small company: a case study. Inter-national Journal of Operations & Production Management, 20, 316-336.
Gunday, G., Ulusoy, G., Kilic, K., & Alpkan, L. (2011). Effects of innovation types on firm performance. International Jour-nal of production economics, 133(2), 662-676.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Haldma, T., Näsi, S., Grossi, G., Saunila, M., & Ukko, J. (2012). A conceptual framework for the measurement of innovation capability and its effects. Baltic Journal of Management, 7, 355-375.
Hassan, S., & Al-Hakim, L. A. Y. (2011). The relationships among critical success factors of knowledge management, innova-tion and organizational performance: A conceptual framework. 2011 International Conference on Management and Artifi-cial Intelligence.
Holsapple, C. W., & Singh, M. (2001). The knowledge chain model: activities for competitiveness. Expert systems with applica-tions, 20(1), 77-98.
Hsieh, K. N., & Tidd, J. (2012). Open versus closed new service development: The influences of project novelty. Technovation, 32(11), 600-608.
Huizingh, E. K. (2011). Open innovation: State of the art and future perspectives. Technovation, 31(1), 2-9.
Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004). Innovativeness: Its antecedents and impact on business performance. Industrial marketing management, 33(5), 429-438.
Hurmelinna-Laukkanen, P., & Olander, H. (2014). Coping with rivals’ absorptive capacity in innovation activities. Technova-tion, 34(1), 3-11.
Jiménez-Jiménez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of business re-search, 64(4), 408-417.
Jöreskog, K. G. (1970). A general method for analysis of covariance structures. Biometrika, 57(2), 239-251.
Kamhawi, E. M. (2012). Knowledge management fishbone: a standard framework of organizational enablers. Journal of Knowledge Management, 16, 808-828.
Kaplan, R. S., & Norton, D. P. (2005). The balanced scorecard: measures that drive performance. Harvard business review, 83(7), 172.
Kleis, L., Chwelos, P., Ramirez, R. V., & Cockburn, I. (2012). Information technology and intangible output: The impact of IT investment on innovation productivity. Information Systems Research, 23(1), 42-59.
Kmieciak, R., Michna, A., & Meczynska, A. (2012). Innovativeness, empowerment and IT capability: evidence from SMEs. Industrial Management & Data Systems, 112, 707-728.
Lane, P. J., & Lubatkin, M. (1998). Relative absorptive capacity and interorganizational learning. Strategic management jour-nal, 19(5), 461-477.
Lapré, M. A., & Van Wassenhove, L. N. (2001). Creating and transferring knowledge for productivity improvement in facto-ries. Management Science, 47(10), 1311-1325.
Lawson, B., & Samson, D. (2001). Developing innovation capability in organisations: a dynamic capabilities approach. Inter-national journal of innovation management, 5(03), 377-400.
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of management information systems, 20(1), 179-228.
Lee, R. P., Ginn, G. O., & Naylor, G. (2009). The impact of network and environmental factors on service innovativeness. Journal of Services Marketing, 23, 397-406.
Lee, S., Kim, B. G., & Kim, H. (2012). An integrated view of knowledge management for performance. Journal of Knowledge management, 16, 183-203.
Lin, Y., & Wu, L. Y. (2014). Exploring the role of dynamic capabilities in firm performance under the resource-based view framework. Journal of business research, 67(3), 407-413.
Lymer, A., Johnson, R., & Baldwin, A. (1997, June). The Internet and the Small Business: A Study of Impacts. In ECIS (pp. 145-163).
Martín‐de Castro, G., López‐Sáez, P., Delgado‐Verde, M., Andreeva, T., & Kianto, A. (2011). Knowledge processes, knowledge‐intensity and innovation: a moderated mediation analysis. Journal of knowledge management, 15, 1016-1034.
Mills, A. M., & Smith, T. A. (2011). Knowledge management and organizational performance: a decomposed view. Journal of knowledge management, 15, 156-171.
Mol, M. J., & Birkinshaw, J. (2009). The sources of management innovation: When firms introduce new management practic-es. Journal of Business Research, 62(12), 1269-1280.
Mukherjee, A. S., Lapré, M. A., & Van Wassenhove, L. N. (1998). Knowledge driven quality improvement. Management Sci-ence, 44(11-part-2), S35-S49.
Neely, A., Filippini, R., Forza, C., Vinelli, A., & Hii, J. (2001). A framework for analysing business performance, firm innova-tion and related contextual factors: perceptions of managers and policy makers in two European regions. Integrated manu-facturing systems, 12, 114-124.
Normann, R. (2001). Reframing business: When the map changes the landscape. John Wiley & Sons.
Ostrom, A. L., Bitner, M. J., Brown, S. W., Burkhard, K. A., Goul, M., Smith-Daniels, V., ... & Rabinovich, E. (2010). Mov-ing forward and making a difference: research priorities for the science of service. Journal of service research, 13(1), 4-36.
Ramachandran, J., Pant, A., & Pani, S. K. (2012). Building the BoP Producer Ecosystem: The Evolving Engagement of F abindia with I ndian Handloom Artisans. Journal of Product Innovation Management, 29(1), 33-51.
Raymond, L., & Bergeron, F. (2008). Enabling the business strategy of SMEs through e‐business capabilities. Industrial Man-agement & Data Systems, 108, 577-595.
Reinartz, W., Haenlein, M., & Henseler, J. (2009). An empirical comparison of the efficacy of covariance-based and variance-based SEM. International Journal of research in Marketing, 26(4), 332-344.
Ringle, C. M., Wende, S., & Becker, J. M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH.
Schulz, M., & Jobe, L. A. (2001). Codification and tacitness as knowledge management strategies: an empirical exploration. The Journal of High Technology Management Research, 12(1), 139-165.
Schulze, A., Brojerdi, G., & von Krogh, G. (2014). Those who know, do. Those who understand, teach. Disseminative capa-bility and knowledge transfer in the automotive industry. Journal of Product Innovation Management, 31(1), 79-97.
Shahzad, K., Zia, S. A., Aslam, M. H., Syed, A. R., & Bajwa, S. U. (2013). Role of organizational vision and adaptability in knowledge management. Problems and perspectives in management, (11, Iss. 2), 24-34.
Shang, S. S., Lin, S. F., & Wu, Y. L. (2009). Service innovation through dynamic knowledge management. Industrial Man-agement & Data Systems, 109, 322-337.
Sillanpää, E., & Junnonen, J. M. (2012). Factors affecting service innovations in FM service sector. Facilities, 30, 517-530.
Talke, K., Salomo, S., & Kock, A. (2011). Top management team diversity and strategic innovation orientation: The relation-ship and consequences for innovativeness and performance. Journal of Product Innovation Management, 28(6), 819-832.
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Akgün, A. E., Keskin, H., & Byrne, J. (2009). Organizational emotional capability, product and process innovation, and firm performance: An empirical analysis. Journal of Engineering and Technology Management, 26(3), 103-130.
Al-Kwifi, O. S. (2012). Implementing strategic renewal by collective organisational learning. Journal for International Business and Entrepreneurship Development, 6(2), 125-141.
Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 25, 107-136.
Alba, M., Díez, L., Olmos, E., & Rodríguez, R. (2005, September). Global performance management for small and medium-sized enterprises (GPM-SME). In Working Conference on Virtual Enterprises (pp. 313-320). Springer, Boston, MA.
Schiuma, G., Andreeva, T., & Kianto, A. (2012). Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance. Journal of knowledge management, 16, 617-636.
Ashok, M., Narula, R., & Martinez-Noya, A. (2016). How do collaboration and investments in knowledge management affect process innovation in services?. Journal of Knowledge Management, 20, 1004-1024.
Asoh, D. A., & Belardo, S. (2007). Assessing knowledge management: Refining and cross validating the knowledge manage-ment index using structural equation modeling techniques. International Journal of Knowledge Management (IJKM), 3(2), 1-30.
Avci, U., Madanoglu, M., & Okumus, F. (2011). Strategic orientation and performance of tourism firms: Evidence from a de-veloping country. Tourism Management, 32(1), 147-157.
Badii, A., & Sharif, A. (2003). Information management and knowledge integration for enterprise innovation. Logistics Infor-mation Management, 16, 145-155.
Bank, Y. (2009). Technology for financial efficiency. YES BANK’s Knowledge Banking Publication.
Barclay, D., Higgins, C., & Thompson, R. (1995). The partial least squares (PLS) approach to casual modeling: personal com-puter adoption ans use as an Illustration, 2, 285-309.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.
Bayo-Moriones, A., & Lera-López, F. (2007). A firm-level analysis of determinants of ICT adoption in Spain. Technovation, 27(6-7), 352-366.
Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and firm performance: an empir-ical investigation. MIS Quarterly, 24(1), 169-196.
Bogner, W. C., & Bansal, P. (2007). Knowledge management as the basis of sustained high performance. Journal of Manage-ment Studies, 44(1), 165-188.
Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515-524.
Camisón, C., & Villar-López, A. (2014). Organizational innovation as an enabler of technological innovation capabilities and firm performance. Journal of Business Research, 67(1), 2891-2902.
Carmen, C., & José, G. M. (2008). The role of technological and organizational innovation in the relation between market ori-entation and performance in cultural organizations. European Journal of Innovation Management, 11, 413-434.
Chen, J., Zhu, Z., & Xie, H. Y. (2004). Measuring intellectual capital: a new model and empirical study. Journal of Intellectual capital, 5, 195-212.
Cheng, C. C., & Krumwiede, D. (2012). The role of service innovation in the market orientation—new service performance linkage. Technovation, 32(7-8), 487-497.
Chin, W. W. (1998). Commentary: Issues and opinion on structural equation modeling, MIS Quarterly, 22(1), 7-16.
Chin, W. W. (2010). How to write up and report PLS analyses. In Handbook of partial least squares (pp. 655-690). Springer, Berlin, Heidelberg.
Defee, C. C., & Fugate, B. S. (2010). Changing perspective of capabilities in the dynamic supply chain era. The International Journal of Logistics Management, 21, 180-206.
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35, 128-152.
Damanpour, F., Walker, R. M., & Avellaneda, C. N. (2009). Combinative effects of innovation types and organizational per-formance: A longitudinal study of service organizations. Journal of Management studies, 46(4), 650-675.
Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge management, 9, 101-115.
Demarest, M. (1997). Understanding knowledge management. Long Range Planning, 30, 321374-322384.
Du Plessis, M. (2007). The role of knowledge management in innovation. Journal of Knowledge Management, 11, 20-29.
Enkel, E., Gassmann, O., & Chesbrough, H. (2009). Open R&D and open innovation: exploring the phenomenon. R&d Man-agement, 39(4), 311-316.
Fallah, M. H., & Lechler, T. G. (2008). Global innovation performance: Strategic challenges for multinational corporations. Journal of Engineering and Technology Management, 25(1-2), 58-74.
Feeny, S., & Rogers, M. (2003). Innovation and performance: Benchmarking Australian firms. Australian Economic Review, 36(3), 253-264.
Fontana, R., Geuna, A., & Matt, M. (2006). Factors affecting university–industry R&D projects: The importance of searching, screening and signalling. Research policy, 35(2), 309-323.
Fornell, C., Lorange, P., & Roos, J. (1990). The cooperative venture formation process: A latent variable structural modeling approach. Management science, 36(10), 1246-1255.
Galende, J., & de la Fuente, J. M. (2003). Internal factors determining a firm’s innovative behaviour. Research Policy, 32(5), 715-736.
Gassmann, O. (2006). Opening up the innovation process: towards an agenda. R & d Management, 36(3), 223-228.
Guilló, J. J. T., & García-Fernández, M. (2013). Can knowledge management influence firms' performance?. Cuadernos de Gestión, 13(01), 151-176.
Gunasekaran, A., Forker, L., & Kobu, B. (2000). Improving operations performance in a small company: a case study. Inter-national Journal of Operations & Production Management, 20, 316-336.
Gunday, G., Ulusoy, G., Kilic, K., & Alpkan, L. (2011). Effects of innovation types on firm performance. International Jour-nal of production economics, 133(2), 662-676.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Haldma, T., Näsi, S., Grossi, G., Saunila, M., & Ukko, J. (2012). A conceptual framework for the measurement of innovation capability and its effects. Baltic Journal of Management, 7, 355-375.
Hassan, S., & Al-Hakim, L. A. Y. (2011). The relationships among critical success factors of knowledge management, innova-tion and organizational performance: A conceptual framework. 2011 International Conference on Management and Artifi-cial Intelligence.
Holsapple, C. W., & Singh, M. (2001). The knowledge chain model: activities for competitiveness. Expert systems with applica-tions, 20(1), 77-98.
Hsieh, K. N., & Tidd, J. (2012). Open versus closed new service development: The influences of project novelty. Technovation, 32(11), 600-608.
Huizingh, E. K. (2011). Open innovation: State of the art and future perspectives. Technovation, 31(1), 2-9.
Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004). Innovativeness: Its antecedents and impact on business performance. Industrial marketing management, 33(5), 429-438.
Hurmelinna-Laukkanen, P., & Olander, H. (2014). Coping with rivals’ absorptive capacity in innovation activities. Technova-tion, 34(1), 3-11.
Jiménez-Jiménez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of business re-search, 64(4), 408-417.
Jöreskog, K. G. (1970). A general method for analysis of covariance structures. Biometrika, 57(2), 239-251.
Kamhawi, E. M. (2012). Knowledge management fishbone: a standard framework of organizational enablers. Journal of Knowledge Management, 16, 808-828.
Kaplan, R. S., & Norton, D. P. (2005). The balanced scorecard: measures that drive performance. Harvard business review, 83(7), 172.
Kleis, L., Chwelos, P., Ramirez, R. V., & Cockburn, I. (2012). Information technology and intangible output: The impact of IT investment on innovation productivity. Information Systems Research, 23(1), 42-59.
Kmieciak, R., Michna, A., & Meczynska, A. (2012). Innovativeness, empowerment and IT capability: evidence from SMEs. Industrial Management & Data Systems, 112, 707-728.
Lane, P. J., & Lubatkin, M. (1998). Relative absorptive capacity and interorganizational learning. Strategic management jour-nal, 19(5), 461-477.
Lapré, M. A., & Van Wassenhove, L. N. (2001). Creating and transferring knowledge for productivity improvement in facto-ries. Management Science, 47(10), 1311-1325.
Lawson, B., & Samson, D. (2001). Developing innovation capability in organisations: a dynamic capabilities approach. Inter-national journal of innovation management, 5(03), 377-400.
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of management information systems, 20(1), 179-228.
Lee, R. P., Ginn, G. O., & Naylor, G. (2009). The impact of network and environmental factors on service innovativeness. Journal of Services Marketing, 23, 397-406.
Lee, S., Kim, B. G., & Kim, H. (2012). An integrated view of knowledge management for performance. Journal of Knowledge management, 16, 183-203.
Lin, Y., & Wu, L. Y. (2014). Exploring the role of dynamic capabilities in firm performance under the resource-based view framework. Journal of business research, 67(3), 407-413.
Lymer, A., Johnson, R., & Baldwin, A. (1997, June). The Internet and the Small Business: A Study of Impacts. In ECIS (pp. 145-163).
Martín‐de Castro, G., López‐Sáez, P., Delgado‐Verde, M., Andreeva, T., & Kianto, A. (2011). Knowledge processes, knowledge‐intensity and innovation: a moderated mediation analysis. Journal of knowledge management, 15, 1016-1034.
Mills, A. M., & Smith, T. A. (2011). Knowledge management and organizational performance: a decomposed view. Journal of knowledge management, 15, 156-171.
Mol, M. J., & Birkinshaw, J. (2009). The sources of management innovation: When firms introduce new management practic-es. Journal of Business Research, 62(12), 1269-1280.
Mukherjee, A. S., Lapré, M. A., & Van Wassenhove, L. N. (1998). Knowledge driven quality improvement. Management Sci-ence, 44(11-part-2), S35-S49.
Neely, A., Filippini, R., Forza, C., Vinelli, A., & Hii, J. (2001). A framework for analysing business performance, firm innova-tion and related contextual factors: perceptions of managers and policy makers in two European regions. Integrated manu-facturing systems, 12, 114-124.
Normann, R. (2001). Reframing business: When the map changes the landscape. John Wiley & Sons.
Ostrom, A. L., Bitner, M. J., Brown, S. W., Burkhard, K. A., Goul, M., Smith-Daniels, V., ... & Rabinovich, E. (2010). Mov-ing forward and making a difference: research priorities for the science of service. Journal of service research, 13(1), 4-36.
Ramachandran, J., Pant, A., & Pani, S. K. (2012). Building the BoP Producer Ecosystem: The Evolving Engagement of F abindia with I ndian Handloom Artisans. Journal of Product Innovation Management, 29(1), 33-51.
Raymond, L., & Bergeron, F. (2008). Enabling the business strategy of SMEs through e‐business capabilities. Industrial Man-agement & Data Systems, 108, 577-595.
Reinartz, W., Haenlein, M., & Henseler, J. (2009). An empirical comparison of the efficacy of covariance-based and variance-based SEM. International Journal of research in Marketing, 26(4), 332-344.
Ringle, C. M., Wende, S., & Becker, J. M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH.
Schulz, M., & Jobe, L. A. (2001). Codification and tacitness as knowledge management strategies: an empirical exploration. The Journal of High Technology Management Research, 12(1), 139-165.
Schulze, A., Brojerdi, G., & von Krogh, G. (2014). Those who know, do. Those who understand, teach. Disseminative capa-bility and knowledge transfer in the automotive industry. Journal of Product Innovation Management, 31(1), 79-97.
Shahzad, K., Zia, S. A., Aslam, M. H., Syed, A. R., & Bajwa, S. U. (2013). Role of organizational vision and adaptability in knowledge management. Problems and perspectives in management, (11, Iss. 2), 24-34.
Shang, S. S., Lin, S. F., & Wu, Y. L. (2009). Service innovation through dynamic knowledge management. Industrial Man-agement & Data Systems, 109, 322-337.
Sillanpää, E., & Junnonen, J. M. (2012). Factors affecting service innovations in FM service sector. Facilities, 30, 517-530.
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