Problems related to emotional intelligence, job satisfaction, organizational citizenship behavior, and organizational commitment in the world of education, especially lecturers in providing services for students is relevant in the analysis for the sustainability of the quality of an institution. Thus, this study aims to analyze the increase in organizational commitment in Indonesia by involving 371 lecturers from 19 universities in Bandung. Structural Equation Modeling (SEM) using AMOS was employed in selecting the sample. The results explain emotional intelligence had positive effects on organizational citizenship behavior and on organizational commitment, and job satisfaction had positive effects on organizational citizen-ship behavior and on organizational commitment. Organizational citizenship behavior was empirically proven to have a positive effect on organizational commitment. In examining the mediating variable, the results show that emotional intelligence positively influenced the or-ganizational commitment through organizational citizenship, and that job satisfaction had a positive effect on organizational commitment through organizational citizenship behavior as a mediating variable.

This study aims to analyze the effect of knowledge management on job satisfaction, analyze the effect of knowledge management on lecturer performance, analyze the effect of job satisfaction on lecturer performance, and analyze the effect of knowledge management on lecturer performance through job satisfaction. The number of samples in this study were 55 respondents. The analysis technique uses path analysis. The results of the analysis show that knowledge management had a significant effect on job satisfaction. Knowledge management had a significant effect on lecturer performance. Job satisfaction had a significant effect on lecturer performance. Knowledge management had a significant effect on lecturer performance through job satisfaction.

Success key elements are crucial for the improvement and preservation of competitiveness in the ho-tel sector. Hotels thus need efficient employees with best possible quality of work life to remain competitive. This paper investigated the impact of organisational structure (OS) and leadership style (LS) on quality of work life (QWL) among five-star hotels employees in Jordan with job satisfac-tion (JS) as mediator. Questionnaires were distributed among 430 five-star hotel employees to ob-tain the study data. The levels of relationships among the constructs (OS, LS, JS, and QWL) were analysed using partial least squares structural equation modelling (PL-SEM). The results showed a positive relationship of JS and OS with QWL, while JS showed a partial mediating role on the rela-tionship among LS, OS and QWL. Similar studies should be carried out on other sectors in Jordan and in other settings using different perspectives.

The purpose of this study was to determine the alternative external influence and job stress on employee satisfaction and to determine the effects of the alternative external influence, job satisfaction job stress on Turnover Intention on employees of PT Bank Mandiri Regional X South Sulawesi. Respondents in this study were 100 people. The analysis model used to determine the effect between variables was a structural model with the Partial Least Square (PLS) approach. The results show that external alternatives had a significant effect on job satisfaction, stress had no significant effect on job satisfaction, external alternatives had a significant effect on turnover intention, stress had no significant effect on turnover intention, and finally, job satisfaction had a significant effect on turnover intention. To reduce turnover intention, it is better to reduce employee access to information on outside market opportunities. Job market conditions outside the company had a stronger effect on turnover intention than the job satisfaction felt by Bank Mandiri employees and to increase employee job satisfaction efforts are needed to reduce stress in the form of reducing work overload, reducing conflict, giving proper responsibilities and improving development policies.

The purpose of this study was to examine and analyze the influence of personality, motivation, job satisfaction, employee engagement, organizational commitment on employee performance in PT. PLN (Persero) The Power Generation Unit of Mahakam, Indonesia. There were 167 employees participated in this survey using a saturated sample in which all populations were sampled. The re-search model used in this study was a structural model to test the hypotheses proposed by the SEM (Structure Equation Modeling) analysis technique using the Warp PLS 6.0 program approach. The results show that personality and job satisfaction had a positive and significant effect on employee engagement. Motivation was not significant to employee engagement. Personality and motivation were not significant to organizational commitment. Job satisfaction had positive and significant effect on organizational commitment. Personality, motivation, and job satisfaction did not have significant effect on employee performance. Employee engagement was positive and significant for organizational commitment. Employee engagement and organizational commitment were positive and significant for employee performance.

This paper proposes a quantitative approach with statistical techniques for identifying the relationship between Internal Corporate Social Responsibility (ICSR) and Affective Commitment (AC) and clarifying the mediating effects of job satisfaction of employee. Five factors of ICSR including human rights, training and education, health and safety, work-life balance, and workplace diversity were examined. The major method in this paper is based on the quantitative approach, in which statistical techniques including Factor Analysis, Multiple Regression, and Path Analyses were performed. The unit of analysis was at individual level with the sample size of 233 employees who are working in different departments. The findings of this study showed that the higher levels of human rights, health and safety, job satisfaction and work-life balance employees were perceived at the higher level of AC. Based on the results of the path analysis, this study argued that to achieve high employee AC, employers should reach higher level of employee job satisfaction and improve human rights, health and safety and work-life balance. Although there were limitations, this study is expected to highlight several implications for small and medium companies in building ICSR.

Human resources in the medical sector play a very important role in public service activities to per-form tasks as prescribed by law to serve the interests of the people and society. In this way, the service of medical doctors also has a direct effect on the public services and healthcare services of Vietnam. This research analyzes factors affecting doctors’ satisfaction and loyalty from a survey of 228 doctors working in public hospitals in Vietnam. The study was conducted using both qualitative and quantitative tools to examine the hypotheses of the survey. Cronbach’s Alpha analysis, Explanatory Factor Analysis (EFA) analysis and Structural Equation Modeling (SEM) were employed to test the relationship among the factors in the research model. The results indicated that the influential factors on the satisfaction of a doctor’s job include the following, listed in diminishing importance order: (1) Income, (2) Relationship with colleagues, (3) Quality of medical examination and treatment, (4) Hospital resources, (5) Autonomy at work, (6) Training and promotion opportunities. Besides, when doctors are satisfied with their job, they tend to be loyal to the organization. The study proposes several policy implications for medical sector managers to increase the doctors’ satisfaction and loyalty in public health services.

This study addresses the illegitimate task-related stressor that establishes a threat to the employees’ self-image. The objective of this study is to provide a clear picture on how illegitimate tasks impact on employees’ mind who work in micro informal enterprises. No single study examined this relationship among employees of informal enterprises. An active employee of micro informal enterprises (MIE’s) within Lahore city is the unit of analysis of this study. The questionnaire of the study was sent to 500 employees of informal enterprises. Participants were 425 full-time employees in informal enterprises at various position levels, representing an 85 percent response rate. SPSS 21 and AMOS 16 statistical packages were used to analyze the collected data. Normality of variables was checked with the help of Skewness and Kurtosis scores. To test the hypotheses of this study, structural equation modeling (SEM) was implemented. The analysis comprises confirmatory factor analysis (CFA) and structural equation modeling (SEM). The findings of this study show that illegitimate tasks also boost the stress level of employees who work in informal entrepreneurship. Consequently, owners and managers of MIE should organize and design such training programs that increase the level of understanding about assigned tasks.

The main purpose of this research is to investigate the mediating role of job stress in the relationship between organizational change and job satisfaction in telecommunication companies in Jordan. The research population is employees working at three communication companies in Jordan; as a convenience sample of 422 was chosen randomly. Descriptive analysis was used to provide general information on the employees of telecommunication companies. Furthermore, validity and reliability tests were used, and regression analysis was applied for the possibility of hypotheses rejection. The findings indicate a significant positive relationship between organizational change and job satisfaction, as well as a significant positive relationship between organizational change and job stress. Additionally, the results indicate a significant negative relationship between job stress and job satisfaction. The findings also revealed a partial mediating effect of job stress on the relationship between organizational change and job satisfaction. According to the findings of this research, to increase employees’ job satisfaction, their level of job stress during organization change operations in telecommunication companies must be decreased. For future research, the present study recommends the investigation of the impact of organizational change on job satisfaction, along with the mediating role of job stress, using different dimensions and sectors.

Leadership is an important factor in providing direction to employees and it can improve employee performance, significantly. When a leader can grow the employees’ confidence in carrying out their respective duties, he/she contributes to the performance of the organization. In addition to leadership, job satisfaction is also an important factor which influences on employee performance. To be able to maintain existing resources, companies are required to increase employee satisfaction, increase employee organizational commitment and provide job security for employees. This study aims to analyze the influence of leadership on job satisfaction, analyze the influence of leadership on employee performance, study the effect of job satisfaction on employee performance and analyze job satisfaction as a mediate leadership on employee performance based on path analysis. The result of the analysis shows that leadership influenced job satisfaction and employee performance while job satisfaction affects performance. Finally, the results indicate that job satisfaction mediated the effect of leadership on employee performance.