How to cite this paper
Vuong, B., Tung, D., Tushar, H., Quan, T & Giao, H. (2021). Determinates of factors influencing job satisfaction and organizational loyalty.Management Science Letters , 11(1), 203-212.
Refrences
Aityan, S. K., & Gupta, T. K. P. (2011). Challenges of employee loyalty in corporate America. Business and Economics Journal, 55, 35-47.
Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19, 533-546.
Chang, C. C., Chiu, C. M., & Chen, C. A. (2010). The effect of TQM practices on employee satisfaction and loyalty in government. Total Quality Management & Business Excellence, 21(12), 1299-1314. doi:10.1080/14783363.2010.530796
Cooil, B., Keiningham, T. L., Aksoy, L., & Hsu, M. (2007). A longitudinal analysis of customer satisfaction and share of wallet: Investigating the moderating effect of customer characteristics. Journal of Marketing, 71(1), 67-83. doi:10.1509/jmkg.71.1.67
Dessler, G. (2019). Fundamentals of Human Resource Management (5th Ed.). USA: Pearson.
Friedberg, M. W., Chen, P. G., Van Busum, K. R., Aunon, F., Pham, C., Caloyeras, J., . . . Tutty, M. (2014). Factors affecting physician professional satisfaction and their implications for patient care, health systems, and health policy. Rand health quarterly, 3(4), 1-1.
Giao, H. N. K., & Vuong, B. N. (2020). Vietnamese consumer attitudes towards smartphone advertising. The Journal of Asian Finance, Economics and Business, 7(5), 195-204. doi:https://doi.org/10.13106/jafeb.2020.vol7.no5.195
Giao, H. N. K., Vuong, B. N., Huan, D. D., Tushar, H., & Quan, T. N. (2020). The effect of emotional intelligence on turnover intention and the moderating role of perceived organizational support: Evidence from the banking industry of Vietnam. Sustainability, 12(5), 1857. doi:https://doi.org/10.3390/su12051857
Giao, H. N. K., Vuong, B. N., & Quan, T. N. (2020). The influence of website quality on consumer's e-loyalty through the mediating role of e-trust and e-satisfaction: An evidence from online shopping in Vietnam. Uncertain Supply Chain Management, 8(2), 351-370. doi:https://doi.org/10.5257/j.uscm.2019.11.004
Giao, H. N. K., Vuong, B. N., & Tung, D. D. (2020). A model of organizational culture for enhancing organizational commitment in telecom industry: Evidence from vietnam. WSEAS Transactions on Business and Economics, 17, 215-224. doi:https://doi.org/10.37394/23207.2020.17.23
Kim, B. J., Ishikawa, H., Liu, L., Ohwa, M., Sawada, Y., Lim, H. Y., . . . Cheung, C. (2018). The effects of job autonomy and job satisfaction on burnout among careworkers in long-term care settings: Policy and practice implications for Japan and South Korea. Educational Gerontology, 44(5-6), 289-300. doi:10.1080/03601277.2018.1471255
Lawrence, P. R. (1958). The changing of organizational behavior patterns: a case study of decentralization. Harvard University Graduate School of Business Administration, Division of Research: Boston.
Locke, E. A., & Latham, G. P. (1990). Work motivation and satisfaction: Light at the end of the tunnel. Psychological Science, 1(4), 240-246. doi:10.1111/j.1467-9280.1990.tb00207.x
Mitchell, T. R., & Lason, J. R. (1987). People in Organization: An Introduction to Organizational Behavior. New York: McGraw-Hill.
Robbins, S. P., & Judge, T. A. (2018). Essentials of Organizational Behavior. Harlow, United Kingdom: Pearson Education Limited.
Schmidt, S. W. (2007). The relationship between satisfaction with workplace training and overall job satisfaction. Human Resource Development Quarterly, 18(4), 481-498. doi:10.1002/hrdq.1216
Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Causes, and Consequences. doi:10.4135/9781452231549
Vuong, B. N., Tung, D. D ., Hoa, N. D., Chau, N, T. D., & Tushar, H. (2020). An empirical assessment of organizational commitment and job performance: Vietnam Small and Medium-Sized Enterprises. The Journal of Asian Finance, Economics and Business, 7(6), 277-286. doi:https://doi.org/10.13106/jafeb.2020.vol7.no6.277
Vuong, B. N., & Giao, H. N. K. (2020). The impact of perceived brand globalness on consumers’ purchase intention and the moderating role of consumer ethnocentrism: An evidence from Vietnam. Journal of International Consumer Marketing, 32(1), 47-68. doi:10.1080/08961530.2019.1619115
Vuong, B. N., Hieu, V. T., & Trang, N. T. T. (2020). An empirical analysis of mobile banking adoption in Vietnam. Gestão e Sociedade, 14(37), 3365-3393. doi:10.21171/ges.v14i37.3078
Vuong, B. N., & Suntrayuth, S. (2020). The impact of human resource management practices on employee engagement and moderating role of gender and marital status: An evidence from the Vietnamese banking industry. Management Science Letters, 10(7), 1633–1648. doi:https://doi.org/10.5267/j.msl.2019.12.003
Wada, K., Arimatsu, M., Higashi, T., Yoshikawa, T., Oda, S., Taniguchi, H., . . . Aizawa, Y. (2009). Physician job satisfaction and working conditions in Japan. Journal of occupational health psychology, 51(3), 261-266. doi:10.1539/joh.o8023
Zia ul, I., Shah Bano, B., Hussain, M., & Asad Shah, J. (2016). The Impact of HR Practices on Job satisfaction: A Case Study of Hotel Industry in Pakistan. The Journal of Asian Finance, Economics and Business, 3(1), 43-48. doi:https://doi.org/10.13106/jafeb.2016.vol3.no1.43
Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19, 533-546.
Chang, C. C., Chiu, C. M., & Chen, C. A. (2010). The effect of TQM practices on employee satisfaction and loyalty in government. Total Quality Management & Business Excellence, 21(12), 1299-1314. doi:10.1080/14783363.2010.530796
Cooil, B., Keiningham, T. L., Aksoy, L., & Hsu, M. (2007). A longitudinal analysis of customer satisfaction and share of wallet: Investigating the moderating effect of customer characteristics. Journal of Marketing, 71(1), 67-83. doi:10.1509/jmkg.71.1.67
Dessler, G. (2019). Fundamentals of Human Resource Management (5th Ed.). USA: Pearson.
Friedberg, M. W., Chen, P. G., Van Busum, K. R., Aunon, F., Pham, C., Caloyeras, J., . . . Tutty, M. (2014). Factors affecting physician professional satisfaction and their implications for patient care, health systems, and health policy. Rand health quarterly, 3(4), 1-1.
Giao, H. N. K., & Vuong, B. N. (2020). Vietnamese consumer attitudes towards smartphone advertising. The Journal of Asian Finance, Economics and Business, 7(5), 195-204. doi:https://doi.org/10.13106/jafeb.2020.vol7.no5.195
Giao, H. N. K., Vuong, B. N., Huan, D. D., Tushar, H., & Quan, T. N. (2020). The effect of emotional intelligence on turnover intention and the moderating role of perceived organizational support: Evidence from the banking industry of Vietnam. Sustainability, 12(5), 1857. doi:https://doi.org/10.3390/su12051857
Giao, H. N. K., Vuong, B. N., & Quan, T. N. (2020). The influence of website quality on consumer's e-loyalty through the mediating role of e-trust and e-satisfaction: An evidence from online shopping in Vietnam. Uncertain Supply Chain Management, 8(2), 351-370. doi:https://doi.org/10.5257/j.uscm.2019.11.004
Giao, H. N. K., Vuong, B. N., & Tung, D. D. (2020). A model of organizational culture for enhancing organizational commitment in telecom industry: Evidence from vietnam. WSEAS Transactions on Business and Economics, 17, 215-224. doi:https://doi.org/10.37394/23207.2020.17.23
Kim, B. J., Ishikawa, H., Liu, L., Ohwa, M., Sawada, Y., Lim, H. Y., . . . Cheung, C. (2018). The effects of job autonomy and job satisfaction on burnout among careworkers in long-term care settings: Policy and practice implications for Japan and South Korea. Educational Gerontology, 44(5-6), 289-300. doi:10.1080/03601277.2018.1471255
Lawrence, P. R. (1958). The changing of organizational behavior patterns: a case study of decentralization. Harvard University Graduate School of Business Administration, Division of Research: Boston.
Locke, E. A., & Latham, G. P. (1990). Work motivation and satisfaction: Light at the end of the tunnel. Psychological Science, 1(4), 240-246. doi:10.1111/j.1467-9280.1990.tb00207.x
Mitchell, T. R., & Lason, J. R. (1987). People in Organization: An Introduction to Organizational Behavior. New York: McGraw-Hill.
Robbins, S. P., & Judge, T. A. (2018). Essentials of Organizational Behavior. Harlow, United Kingdom: Pearson Education Limited.
Schmidt, S. W. (2007). The relationship between satisfaction with workplace training and overall job satisfaction. Human Resource Development Quarterly, 18(4), 481-498. doi:10.1002/hrdq.1216
Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Causes, and Consequences. doi:10.4135/9781452231549
Vuong, B. N., Tung, D. D ., Hoa, N. D., Chau, N, T. D., & Tushar, H. (2020). An empirical assessment of organizational commitment and job performance: Vietnam Small and Medium-Sized Enterprises. The Journal of Asian Finance, Economics and Business, 7(6), 277-286. doi:https://doi.org/10.13106/jafeb.2020.vol7.no6.277
Vuong, B. N., & Giao, H. N. K. (2020). The impact of perceived brand globalness on consumers’ purchase intention and the moderating role of consumer ethnocentrism: An evidence from Vietnam. Journal of International Consumer Marketing, 32(1), 47-68. doi:10.1080/08961530.2019.1619115
Vuong, B. N., Hieu, V. T., & Trang, N. T. T. (2020). An empirical analysis of mobile banking adoption in Vietnam. Gestão e Sociedade, 14(37), 3365-3393. doi:10.21171/ges.v14i37.3078
Vuong, B. N., & Suntrayuth, S. (2020). The impact of human resource management practices on employee engagement and moderating role of gender and marital status: An evidence from the Vietnamese banking industry. Management Science Letters, 10(7), 1633–1648. doi:https://doi.org/10.5267/j.msl.2019.12.003
Wada, K., Arimatsu, M., Higashi, T., Yoshikawa, T., Oda, S., Taniguchi, H., . . . Aizawa, Y. (2009). Physician job satisfaction and working conditions in Japan. Journal of occupational health psychology, 51(3), 261-266. doi:10.1539/joh.o8023
Zia ul, I., Shah Bano, B., Hussain, M., & Asad Shah, J. (2016). The Impact of HR Practices on Job satisfaction: A Case Study of Hotel Industry in Pakistan. The Journal of Asian Finance, Economics and Business, 3(1), 43-48. doi:https://doi.org/10.13106/jafeb.2016.vol3.no1.43