This paper analyses the impact of economic policy uncertainty at the firm level on the inconsistency of words and actions in their digital transformation. Using new quantitative indicators of the gap as well as robust models, we find that firm economic policy uncertainty can exacerbate the gap between what firms say and do about digital transformation. In light of these findings, the paper concludes that there tends to be a certain amount of digital transformation hype among listed firms.

The research was conducted based on the theory of planned behavior (TPB), with the research model built on 06 influencing factors to the digital transformation process of businesses, with the intermediate variable “Decision on digital transformation”. There were 456 small and medium-sized enterprises in Hanoi surveyed for this research from March to June 2023. Research results found that the digital transformation process of small and medium-sized businesses in Hanoi are strongly affected by the “digital transformation decision”; while the technology platform and employees' capabilities largely determine these businesses’ decision to digital transformation and its process. On that basis, three policy implications are proposed to promote the digital transformation process at small and medium-sized enterprises in Hanoi.

In facing increasingly stiff competition in higher education services, it is imperative to institute precise management of higher education organizations to maintain their ideal aspects. Beyond merely implementing marketing concepts, every individual within the organization must be capable of envisioning the institution's vision and mission, bolstered by formulating appropriate tactical strategies to foster competitive advantage for the University. This research aims to ascertain the influence of the relationship between competitive advantage, digital transformation, and resource advantages on Sustainable Performance College through strategy agility as a mediating variable and leadership as a moderating variable. The research methodology employs path analysis using Partial Least Square (Smart-PLS) software version 3.0 with a population of 66 private universities in the LLDikti III region, namely private universities. A sample of 198 respondents is selected using the saturated sample method. The research findings demonstrate that Competitive Advantage positively and significantly affects Strategic Agility, Digital Transformation positively and substantially impacts Strategic Agility, Resource Advantage positively influences Strategic Agility, Competitive Advantage positively influences Sustainable Performance College, Digital Transformation positively and significantly affects Sustainable Performance College, Resource Advantage positively impacts Sustainable Performance College, and Strategic Agility positively and significantly influences Sustainable Performance College.

In the ever-growing digital era, technology has changed various aspects of human life, including the way governments manage supply chains in procuring goods and services. Digital transformation has opened new opportunities to increase efficiency, transparency, and accountability in procurement in government companies. This research aims to investigate the relationship between digital supply chains and competitiveness and the relationship between digital transformation and the competitiveness of government companies. This type of research is quantitative through survey methods. The population of this research is employees of government logistics companies who are responsible for supply chain processes, have digital activities and implement Enterprise Resource Planning (ERP). The research questionnaire was designed using a Likert scale of 1 to 9, a scale of 1 indicating strongly disagree and a scale of 9 indicating strongly agree. Questionnaires were distributed via social media to 780 employees of government logistics companies related to supply chain processes, respondents were determined using a simple random sampling method. Of the 780 questionnaires that were returned, 570 were returned for analysis. Data analysis uses the partial least square-structural equation modelling (PLS-SEM) method with data analysis tools, namely SmartPLS 3.0. The data analysis stages are reliability, validity and hypothesis testing. The independent variables of this research are digital supply chain and digital transformation. The dependent variable is the company's competitiveness. The results of this research show that digital supply chains have a positive and significant relationship to competitiveness and digital transformation has a positive and significant relationship to competitiveness. By utilizing digital technology optimally, companies can obtain several extraordinary benefits. Among other things, companies will be able to expand markets and increase revenue more effectively. Apart from that, digital technology also makes it easier to monitor business activities, create structured financial reports, and reduce costs, especially in terms of marketing, logistics and shipping.

This research investigated how digital transformation affects the relationship between entrepreneurial orientation and organizational performance among private banks in Baghdad, Iraq. The study population consisted of 5,000 individuals holding various positions, including general manager, deputy general manager, department head, section head, and employee. To obtain a representative sample, the researchers employed the stratified equal random sampling method and randomly selected participants. As a result, a total of 406 questionnaires were distributed. However, only 197 questionnaires were valid and suitable for analysis, representing a percentage of 49% of the distributed questionnaires. The primary means of gathering information was through a questionnaire, and the data obtained were analyzed using inferential statistical techniques. The research findings indicated that the different aspects of entrepreneurial orientation, such as being proactive, taking risks, and flexibility, had a significant and beneficial influence on the organization's overall performance and its ability to operate effectively and engage socially. Nonetheless, the innovation aspect did not have a notable impact on the performance of the organization and its related dimensions. In addition, the research indicated that digitalization has a beneficial impact on the relationship between entrepreneurial orientation and the performance of an organization, making it more powerful. The research suggested that private banks operating in Baghdad province ought to promote innovation, foster productive social interactions, enhance their operational efficiency, facilitate digital transformation, and leverage their moderating influence to improve the performance of the organization by boosting entrepreneurial orientation.

The procurement process is part of Purchase to pay (P2P) that consumes huge company costs. There are many procedures that need to be performed related to data. Without digital technology it might cause human error which will lead to issues in higher cost and will create a lot of delay in the procurement process. To improve procurement performance, selecting the right technologies that will create performance impact is quite a challenging task for the company. This study aims to examine the impact of digital technology adoption on procurement performance and to examine the mechanism through which digital technologies impact procurement performance. Target groups are medium and large manufacturing companies in the Eastern economic corridor, Thailand. In research findings, there is data supporting our hypotheses that digital technology adoption in procurement has a positive impact on procurement performance in cost and cycle time reduction. As a result of the moderation effect, reducing human errors, data availability and responsiveness moderated the positive impact between technology adoption and procurement cost reduction. The effect between technology adoption and procurement cycle time reduction has positively been mediated by reducing human errors and data availability. However, responsiveness rejected the hypothesis that mediates the relationship between technology adoption and procurement cycle time reduction.

This study investigates the implications of KOLS, Digital Transformation, and Human Resource Development for Sustainable Competitive Advantage through Innovative Behavior and Organizational Innovation in East Java Micro, Small, and Medium Enterprises (MSMEs). 382 MSMEs in East Java were surveyed, and their data were analyzed using Structural Equation Modeling (SEM). The results showed that KOLS, Digital Transformation, and Human Resource Development significantly positively affected Innovative Behavior, Organizational Innovation, and Sustainable Competitive Advantage. Moreover, Innovative Behavior and Organizational Innovation are important mediating roles in this relationship. The results highlight the importance of cultivating a culture of sharing knowledge, embracing digital transformation, and investing in employee development to increase the competitive advantage of MSMEs. This study provides practical implications for MSME management, emphasizing the need to develop strategies that promote knowledge-oriented leadership, adopt digital technologies, and enhance employee skills and competencies. Thus, MSMEs can foster a culture of innovation, which leads to a sustainable competitive advantage in the long term. This research contributes to understanding the factors driving Sustainable Competitive Advantage in East Java MSMEs. It offers valuable insights for practitioners and policymakers in driving the growth and competitiveness of the MSME sector.

This study evaluates the factors affecting digital transformation for small and medium enterprises (SMEs) in Hanoi city. The research team determined the factors affecting digital transformation for small and medium enterprises based on some models such as the Theory of reasoned action (TRA), Technology Acceptance Model (TAM), Theoretical of planned behavior (TPB), C-TAM-TPB model and Unified Model of Technology Adoption and Use. The research results identify the model of factors that affect the argument transformation SMEs in Hanoi city, including (1) Perceived usability; (2) Perceived behavioral control; (3) Social influence; (4) Expected efficiency, (5) Convenient conditions and (6) Risks existing in digital transformation. The results also show that there are 6 factors affecting the implementation of the credit union of SMEs in Hanoi city, of which 5 factors have positive effects and 1 factor has negative effects. In addition, the results also show that there are certain differences in the intentions and decisions of digital transformation between different types of enterprises.

Most of the organizations today look forward to streamlining their business with the rapid needs of the society. However, they do not consider the holistic view of various digital driving factors. The paper aimed to develop a structural framework using the enablers of Digital Transformation (DT) by applying qualitative and rational approaches to develop a conceptual model of DT adoption for various industries. The assimilated approach of Delphi and Interpretive Structural Modelling demonstrated the qualitative data-driven theoretical structure by identifying fourteen enablers of DT and developed a logical model in nine levels. The driving and dependency powers of each enabler were portrayed in MIC MAC analysis. The government regulation and market pressure found as key drivers with strong driving and low dependency powers occupying the lowest level which influences customer demand, behavior and expectations and process, performance improvement of the business. The model demonstrates a deep understanding of global firms to leverage various dimensions while taking transformation decisions in their business process and gain a competitive edge. Further, any organization that looks for adopting digital transformation can consider these factors or models in deciding the implementation process. It recommends researchers to validate the model or may prioritize the factors and sub-factors for multi-criterion based decision making process for unique findings.

Industry 4.0 brings a new challenge for incumbent firms to anticipate new business model offered by emerging entries. The digital transformation is required by incumbent to develop innovation on product and service business model based on customer experience orientation. To support this transformation, strong digital leader is important to assure the development of this transformation. The study on the role of digital leadership on business model innovation and customer experience has not been explored, significantly, Hence, this research aims at assessing the role of digital leadership, whether it directly or indirectly influences the customer experience orientation in developing business model innovation. This study was conducted through survey to 88 senior leader respondents from Indonesia telecommunication firms, in which Smart-PLS application was used to analyze the data. The result show that digital leadership had direct and indirect impacts on customer experience orientation in developing business model innovation. The practical implications of these findings are recommended for the senior leader of management of telecommunications industries in In-donesia to strengthen digital leadership capability in conjunction with the development of business model innovation and customer experience orientation. Further research can be explored by expand-ing the sample, industry, statistical application and longitudinal study.