How to cite this paper
The, V., Ngoc, Q., Duc, T., Thang, L., Minh, T & Thuy, L. (2024). Affecting factors to the decision on digital transformation and its process at small and medium-sized enterprises in Hanoi, Vietnam.Decision Science Letters , 13(3), 699-708.
Refrences
Ajzen, I. (1991). The theory of planned behaviour. Organizational behaviour and human decision processes, 50(2), 179-211.
Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and fifirm performance: an empirical investigation. Management Information Systems Quarterly, 24(1), 169-193.
Bộ Thông tin và Truyền thông. (2021). Quyết định 1970/QĐ- BTTTT, về Phê duyệt đề án chỉ số đánh giá mức độ chuyển đổi số doanh nghiệp và hỗ trợ thúc đẩy doanh nghiệp chuyển đổi số, ban hành ngày 13 tháng 12 năm 2021. Việt Nam. (Ministry of Information and Communication. (2021). Decision 1970/QD- BTTTT dated on December 13, 2021 Approving the “Project on indicators to evaluate the level of digital transformation of enterprises and supporting the promotion of digital transformation of enterprises”. Vietnam.)
Brennen, J. S., & Kreiss, D. (2016). Digitalization: Wiley Online Library.
Chính phủ. (2020). Quyết định số 749/QĐ-TTg ngày 03/6/2020 của Thủ tướng Chính phủ phê duyệt "Chương trình Chuyển đổi số quốc gia đến năm 2025, định hướng đến năm 2030". Việt Nam. (Government of Vietnam. (2020). Decision No. 749/QD-TTg dated June 3, 2020 of the Prime Minister approving the "National Digital Transformation Program to 2025, orientation to 2030". Vietnam.)
Chử Bá Quyết. (2021). Nghiên cứu khám phá các nhân tố ảnh hưởng đến chuyển đổi số thành công của doanh nghiệp ở Việt Nam. Tạp chí Khoa học & Đào tạo Ngân hàng, 233, 57-70. (Chu Ba Quyet. (2021). Research to explore factors affecting successful digital transformation of businesses in Vietnam. Journal of Economic & Banking Studies, 233, 57-70.)
Daniel, E. M., & Wilson, H. N. (2003). The role of dynamic capabilities in e-business transformation. European Journal of Information Systems, 12, 282-296.
Đào Phương. (2019). Doanh nghiệp đắn đo chuyển đổi số https://baodautu.vn/doanh-nghiep-dan-do-chuyen-doi-so-d102309.html. (Dao Phuong. (2019). Enterprises’ hesitations in digital transformation. https://baodautu.vn/doanh-nghiep-dan-do-chuyen-doi-so-d102309.html.)
Davis. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 13(3), 319-339.
Dremel, C., Herterich, M. M., & Wulf, J. (2017). How AUDI AG established big data analytics in its digital transformation. Management Information Systems Quarterly Executive, 16(2), 81–100.
Dung, P. X., Trung, V. T., Thao, T. D., & Hoang, C. C. (2023). Intention to apply rehabilitation exercises to patients in healthcare facilities in Vietnam. International Journal of ADVANCED AND APPLIED SCIENCES, 6(10), 80-88.
Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2013). Embracing digital technology: A new strategic imperative. MIT Sloan Management Review, 55(2), 1–12.
Gamache, S., Abdul-Nour, G., & Baril, C. (2019). Development of a Digital Performance Assessment Model for Quebec Manufacturing SMEs. Procedia Manufacturing, 38, 1085–1094.
Hair, J. F. A., Tatham, R. E., & Black, R. L. (1998). Multivariate Data. 5th ed. 1998: Upper Saddle River Prentice - Hall.
Hess, T., Benlian, A., Matt, C., & Wiesbock, F. (2016). Options for formulating a digital transformation strategy. Management Information Systems Quarterly Executive, 15, 123–139.
Joseph, R. P. (2018). Digital Transformation, Business Model Innovation and Efficiency in Content Industries: A Review. The International Technology Management Review 7(1):59, 7(1), 59 - 70.
Kohli, R., & Johnson, S. (2011). Digital transformation in latecomer industries: CIO and CEO, Leadership Lessons from Encana Oil and Gas (USA). Management Information Systems Quarterly Executive, 10(4), 141–156.
Li, L., Su, F., Zhang, W., & Mao, J. (2018). Digital transformation by SME entrepreneurs: A capability perspective. Information Systems Journal, 28(6), 1129-1157.
Loebbecke, C., & Picot, A. (2015). Refections on societal and business model transformation arising from digitization and big data analytics: a research agenda. Journal of Strategic Information Systems, 24(3), 149–157.
Matt, C., Hess, T., & Benlian, A. (2015). Digital transformation strategies. Business & Information Systems Engineering, 57, 339–343.
Matzler, K., Bailom, F., Eichen, S. F. V. D., & Anschober, M. (2016). Digital Disruption. Wie Sie Ihr Unternehmen auf das digitale Zeitalter vorbereiten, Vahlen, München.
Mazzei, M. J., & Noble, D. (2017). Big data dreams: a framework for corporate strategy. Business Horizons, 60(3), 405–414.
McDonald, M., & Rowsell, J. A. (2012). The Digital Edge: Exploiting Information & Technology for Business Advantage, Gartner incorporated, Stamford, Connecticut , USA.
N. Binh. (2020). Thương mại điện tử Việt Nam đạt 11,8 tỉ USD, tăng ấn tượng 18%. https://tuoitre.vn/thuong-mai-dien-tu-viet-nam-dat-11-8-ty-usd-tang-an-tuong-18-20210124163408234.htm. (N. Binh. (2020). Vietnam's e-commerce reached 11.8 billion USD, an impressive increase of 18%. https://tuoitre.vn/thuong-mai-dien-tu-viet-nam-dat-11-8-ty-usd-tang-an-tuong-18-20210124163408234.htm.)
Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017). Digital Innovation Management: Reinventing innovation management research in a digital world. MIS Quarterly, 41(1), 223-238.
Ngoc Luu. (2020). Chuyển đổi số doanh nghiệp vừa và nhỏ giúp GDP Việt Nam tăng thêm 30 tỷ USD vào 2024. https://vietnamfinance.vn/chuyen-doi-so-doanh-nghiep-vua-va-nho-giup-gdp-viet-nam-tang-them-30-ty-usd-vao-2024-20180504224243753.htm. (Ngoc Luu. (2020). Digital transformation of small and medium-sized enterprises helps increase Vietnam's GDP by 30 billion USD by 2024. https://vietnamfinance.vn/chuyen-doi-so-doanh-nghiep-vua-va-nho-giup-gdp-viet- nam-tang-them-30-ty-usd-in-2024-20180504224243753.htm.)
Nguyễn Thị Kim Ánh, & Nguyễn Thị Xuân Nương. (2022). Các nhân tố ảnh hưởng đến chuyển đổi số của doanh nghiệp: Trường hợp nghiên cứu tại Bình Định. Kinh tế phát triển, 304(2), 65 - 74. (Nguyen Thi Kim Anh, & Nguyen Thi Xuan Nuong. (2022). Factors affecting digital transformation of businesses: Case study of Binh Dinh. Development Economics, 304(2), 65 - 74.)
Ong, C. M., Kathawala, Y., & Sawalha, N. (2015). A Model for ISO 9000 Quality Management System Maintenance. The Quality Management Journal, 22(2), 22.
Putthiwat, S., Kamonchanok, S., & Pongsa, P. (2021). Factors Influencing Digital Transformation of Logistics Service Providers: A Case Study in Thailand. Journal of Asian Finance, Economics and Business, 8(5), 0241–0251.
R. Eller, Alford, P., Kallmunzer, A., & Peters, M. (2020). Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization. Journal of Business Research, 112, 119–127.
Sia, S. K. (2016). How DBS bank pursued a digital business strategy. Management Information Systems Quarterly Executive, 15(2), 105–121.
Stoianova, O. V., Tatiana, L., & Victoriya, I. (2020). Corporate Culture: Impact on Companies’ Readiness for Digital Transformation, In: Bach Tobji, M.A., Jallouli, R., Samet, A., Touzani, M., Strat, V.A. & Pocatilu, P. (eds), Digital Economy. Emerging Technologies and Business Innovation. ICDEc 2020. Lecture Notes in Business Information Processing, vol 395, Springer, Cham. DOI: https://doi.org/10.1007/978-3-030-64642-4_2.
Stolterman, E., & Fors, A. (2004). Information technology and the good life. Information Systems Research, 687–692. doi: https://doi.org/10.1007/1-4020-8095-6_45.
Swen, N., & Nadkarni, P. (2020). Digital transformation: a review, synthesis and opportunities for future research. Management Review Quarterly. doi: https://doi.org/10.1007/s11301-020-00185-7
Tang, Z., Chen, X., & Wu, Z. (2010). Using behavior theory to investigate individual-level determinants of employee involvement in TQM. Total Quality Management, 21(12), 30.
Trương Đức Thao, Vũ Đào Tùng Phương, & Nguyễn Anh Tuấn. (2022). Các nhân tố ảnh hưởng đến ý định ứng dụng TQM tại các doanh nghiệp kinh doanh khí hóa lỏng Việt Nam. Kinh tế phát triển, 298, 56 - 66. (Truong Duc Thao, Vu Dao Tung Phuong, & Nguyen Anh Tuan. (2022). Factors affecting the intention to apply TQM at Vietnamese liquefied gas businesses. Development Economics, 298, 56 - 66.)
Vietnam Investment review. (2021). Over 57.5 per cent of Vietnamese SMEs struggle with digital transformation: How can they cope with the challenge?. Retrieved from https://vir.com.vn/over-575-per-cent-of-vietnamese-smes-struggle-with-digital-transformation-how-can-they-cope-with-the-challenge-83754.html.
White, M. (2012). Digital workplaces: vision and reality. Business Information Review, 29(4), 205–214.
Zinder, E., & Yunatova, I. (2016). Synergy for digital transformation: person’s multiple roles and subject domains integration’, International Conference Digital Transformation and Global Society. Paper presented at the International Conference Digital Transformation and Global Society.
Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and fifirm performance: an empirical investigation. Management Information Systems Quarterly, 24(1), 169-193.
Bộ Thông tin và Truyền thông. (2021). Quyết định 1970/QĐ- BTTTT, về Phê duyệt đề án chỉ số đánh giá mức độ chuyển đổi số doanh nghiệp và hỗ trợ thúc đẩy doanh nghiệp chuyển đổi số, ban hành ngày 13 tháng 12 năm 2021. Việt Nam. (Ministry of Information and Communication. (2021). Decision 1970/QD- BTTTT dated on December 13, 2021 Approving the “Project on indicators to evaluate the level of digital transformation of enterprises and supporting the promotion of digital transformation of enterprises”. Vietnam.)
Brennen, J. S., & Kreiss, D. (2016). Digitalization: Wiley Online Library.
Chính phủ. (2020). Quyết định số 749/QĐ-TTg ngày 03/6/2020 của Thủ tướng Chính phủ phê duyệt "Chương trình Chuyển đổi số quốc gia đến năm 2025, định hướng đến năm 2030". Việt Nam. (Government of Vietnam. (2020). Decision No. 749/QD-TTg dated June 3, 2020 of the Prime Minister approving the "National Digital Transformation Program to 2025, orientation to 2030". Vietnam.)
Chử Bá Quyết. (2021). Nghiên cứu khám phá các nhân tố ảnh hưởng đến chuyển đổi số thành công của doanh nghiệp ở Việt Nam. Tạp chí Khoa học & Đào tạo Ngân hàng, 233, 57-70. (Chu Ba Quyet. (2021). Research to explore factors affecting successful digital transformation of businesses in Vietnam. Journal of Economic & Banking Studies, 233, 57-70.)
Daniel, E. M., & Wilson, H. N. (2003). The role of dynamic capabilities in e-business transformation. European Journal of Information Systems, 12, 282-296.
Đào Phương. (2019). Doanh nghiệp đắn đo chuyển đổi số https://baodautu.vn/doanh-nghiep-dan-do-chuyen-doi-so-d102309.html. (Dao Phuong. (2019). Enterprises’ hesitations in digital transformation. https://baodautu.vn/doanh-nghiep-dan-do-chuyen-doi-so-d102309.html.)
Davis. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 13(3), 319-339.
Dremel, C., Herterich, M. M., & Wulf, J. (2017). How AUDI AG established big data analytics in its digital transformation. Management Information Systems Quarterly Executive, 16(2), 81–100.
Dung, P. X., Trung, V. T., Thao, T. D., & Hoang, C. C. (2023). Intention to apply rehabilitation exercises to patients in healthcare facilities in Vietnam. International Journal of ADVANCED AND APPLIED SCIENCES, 6(10), 80-88.
Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2013). Embracing digital technology: A new strategic imperative. MIT Sloan Management Review, 55(2), 1–12.
Gamache, S., Abdul-Nour, G., & Baril, C. (2019). Development of a Digital Performance Assessment Model for Quebec Manufacturing SMEs. Procedia Manufacturing, 38, 1085–1094.
Hair, J. F. A., Tatham, R. E., & Black, R. L. (1998). Multivariate Data. 5th ed. 1998: Upper Saddle River Prentice - Hall.
Hess, T., Benlian, A., Matt, C., & Wiesbock, F. (2016). Options for formulating a digital transformation strategy. Management Information Systems Quarterly Executive, 15, 123–139.
Joseph, R. P. (2018). Digital Transformation, Business Model Innovation and Efficiency in Content Industries: A Review. The International Technology Management Review 7(1):59, 7(1), 59 - 70.
Kohli, R., & Johnson, S. (2011). Digital transformation in latecomer industries: CIO and CEO, Leadership Lessons from Encana Oil and Gas (USA). Management Information Systems Quarterly Executive, 10(4), 141–156.
Li, L., Su, F., Zhang, W., & Mao, J. (2018). Digital transformation by SME entrepreneurs: A capability perspective. Information Systems Journal, 28(6), 1129-1157.
Loebbecke, C., & Picot, A. (2015). Refections on societal and business model transformation arising from digitization and big data analytics: a research agenda. Journal of Strategic Information Systems, 24(3), 149–157.
Matt, C., Hess, T., & Benlian, A. (2015). Digital transformation strategies. Business & Information Systems Engineering, 57, 339–343.
Matzler, K., Bailom, F., Eichen, S. F. V. D., & Anschober, M. (2016). Digital Disruption. Wie Sie Ihr Unternehmen auf das digitale Zeitalter vorbereiten, Vahlen, München.
Mazzei, M. J., & Noble, D. (2017). Big data dreams: a framework for corporate strategy. Business Horizons, 60(3), 405–414.
McDonald, M., & Rowsell, J. A. (2012). The Digital Edge: Exploiting Information & Technology for Business Advantage, Gartner incorporated, Stamford, Connecticut , USA.
N. Binh. (2020). Thương mại điện tử Việt Nam đạt 11,8 tỉ USD, tăng ấn tượng 18%. https://tuoitre.vn/thuong-mai-dien-tu-viet-nam-dat-11-8-ty-usd-tang-an-tuong-18-20210124163408234.htm. (N. Binh. (2020). Vietnam's e-commerce reached 11.8 billion USD, an impressive increase of 18%. https://tuoitre.vn/thuong-mai-dien-tu-viet-nam-dat-11-8-ty-usd-tang-an-tuong-18-20210124163408234.htm.)
Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017). Digital Innovation Management: Reinventing innovation management research in a digital world. MIS Quarterly, 41(1), 223-238.
Ngoc Luu. (2020). Chuyển đổi số doanh nghiệp vừa và nhỏ giúp GDP Việt Nam tăng thêm 30 tỷ USD vào 2024. https://vietnamfinance.vn/chuyen-doi-so-doanh-nghiep-vua-va-nho-giup-gdp-viet-nam-tang-them-30-ty-usd-vao-2024-20180504224243753.htm. (Ngoc Luu. (2020). Digital transformation of small and medium-sized enterprises helps increase Vietnam's GDP by 30 billion USD by 2024. https://vietnamfinance.vn/chuyen-doi-so-doanh-nghiep-vua-va-nho-giup-gdp-viet- nam-tang-them-30-ty-usd-in-2024-20180504224243753.htm.)
Nguyễn Thị Kim Ánh, & Nguyễn Thị Xuân Nương. (2022). Các nhân tố ảnh hưởng đến chuyển đổi số của doanh nghiệp: Trường hợp nghiên cứu tại Bình Định. Kinh tế phát triển, 304(2), 65 - 74. (Nguyen Thi Kim Anh, & Nguyen Thi Xuan Nuong. (2022). Factors affecting digital transformation of businesses: Case study of Binh Dinh. Development Economics, 304(2), 65 - 74.)
Ong, C. M., Kathawala, Y., & Sawalha, N. (2015). A Model for ISO 9000 Quality Management System Maintenance. The Quality Management Journal, 22(2), 22.
Putthiwat, S., Kamonchanok, S., & Pongsa, P. (2021). Factors Influencing Digital Transformation of Logistics Service Providers: A Case Study in Thailand. Journal of Asian Finance, Economics and Business, 8(5), 0241–0251.
R. Eller, Alford, P., Kallmunzer, A., & Peters, M. (2020). Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization. Journal of Business Research, 112, 119–127.
Sia, S. K. (2016). How DBS bank pursued a digital business strategy. Management Information Systems Quarterly Executive, 15(2), 105–121.
Stoianova, O. V., Tatiana, L., & Victoriya, I. (2020). Corporate Culture: Impact on Companies’ Readiness for Digital Transformation, In: Bach Tobji, M.A., Jallouli, R., Samet, A., Touzani, M., Strat, V.A. & Pocatilu, P. (eds), Digital Economy. Emerging Technologies and Business Innovation. ICDEc 2020. Lecture Notes in Business Information Processing, vol 395, Springer, Cham. DOI: https://doi.org/10.1007/978-3-030-64642-4_2.
Stolterman, E., & Fors, A. (2004). Information technology and the good life. Information Systems Research, 687–692. doi: https://doi.org/10.1007/1-4020-8095-6_45.
Swen, N., & Nadkarni, P. (2020). Digital transformation: a review, synthesis and opportunities for future research. Management Review Quarterly. doi: https://doi.org/10.1007/s11301-020-00185-7
Tang, Z., Chen, X., & Wu, Z. (2010). Using behavior theory to investigate individual-level determinants of employee involvement in TQM. Total Quality Management, 21(12), 30.
Trương Đức Thao, Vũ Đào Tùng Phương, & Nguyễn Anh Tuấn. (2022). Các nhân tố ảnh hưởng đến ý định ứng dụng TQM tại các doanh nghiệp kinh doanh khí hóa lỏng Việt Nam. Kinh tế phát triển, 298, 56 - 66. (Truong Duc Thao, Vu Dao Tung Phuong, & Nguyen Anh Tuan. (2022). Factors affecting the intention to apply TQM at Vietnamese liquefied gas businesses. Development Economics, 298, 56 - 66.)
Vietnam Investment review. (2021). Over 57.5 per cent of Vietnamese SMEs struggle with digital transformation: How can they cope with the challenge?. Retrieved from https://vir.com.vn/over-575-per-cent-of-vietnamese-smes-struggle-with-digital-transformation-how-can-they-cope-with-the-challenge-83754.html.
White, M. (2012). Digital workplaces: vision and reality. Business Information Review, 29(4), 205–214.
Zinder, E., & Yunatova, I. (2016). Synergy for digital transformation: person’s multiple roles and subject domains integration’, International Conference Digital Transformation and Global Society. Paper presented at the International Conference Digital Transformation and Global Society.