How to cite this paper
Srivastavaa, S. (2023). Facilitators of modularity in healthcare services: An interpretive structural modeling approach.Management Science Letters , 13(1), 23-32.
Refrences
Ahuja, V., Yang, J., & Shankar, R. (2009). Benefits of collaborative ICT adoption for building project manage-ment. Construction Innovation. 9(3), 323-340.
Baldwin, C. Y., & Clark, K. B. (2000). Design rules: The power of modularity (Vol. 1). MIT press.
Baldwin, C. Y., & Clark, K. B. (2003). Managing in an age of modularity. Managing in the modular age: Architectures, networks, and organizations, 149, 84-93.
Baldwin, C. Y., & Clark, K. B. (2006). Modularity in the design of complex engineering systems. In Complex engineered systems (pp. 175-205). Springer, Berlin, Heidelberg.
Bask, A., Lipponen, M., Rajahonka, M., & Tinnilä, M. (2010). The concept of modularity: diffusion from manufacturing to service production. Journal of Manufacturing Technology Management, 21(3), 355-375.
Berry, L. L., & Bendapudi, N. (2007). Health care: a fertile field for service research. Journal of service research, 10(2), 111-122.
Bohmer, R. M. (2005). Medicine's service challenge: blending custom and standard care. Health care management re-view, 30(4), 322-330.
Bolker, J. A. (2000). Modularity in development and why it matters to evo-devo. American Zoologist, 40(5), 770-776.
Bush, K., Townson, R., & Zavgorodni, S. (2008). Monte Carlo simulation of RapidArc radiotherapy delivery. Physics in Medicine & Biology, 53(19), N359.
Chorpita, B. F., Daleiden, E. L., & Weisz, J. R. (2005). Modularity in the design and application of therapeutic interven-tions. Applied and Preventive Psychology, 11(3), 141-156.
De Blok, C., Luijkx, K., Meijboom, B., & Schols, J. (2010). Modular care and service packages for independently living elderly. International Journal of Operations & Production Management, 30(1), 75-97.
De Blok, C., Meijboom, B., Luijkx, K., & Schols, J. (2013). The human dimension of modular care provision: opportuni-ties for personalization and customization. International journal of production economics, 142(1), 16-26.
De Blok, C., Meijboom, B., Luijkx, K., & Schols, J. (2013). The human dimension of modular care provision: opportuni-ties for personalization and customization. International journal of production economics, 142(1), 16-26.
De Blok, C., Meijboom, B., Luijkx, K., Schols, J., & Schroeder, R. (2014). Interfaces in service modularity: a typology de-veloped in modular health care provision. Journal of operations management, 32(4), 175-189.
Deloitte Global Healthcare Report, (2017), “Global healthcare sector outlook-2017” Retrieved from https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Life-Sciences-Health-Care/gx-lshc-2017-health-care-outlook-infographic.pdf. Accessed on January 2018.
Edwards, H. M. (2007). Composition of binary quadratic forms and the foundations of mathematics. In The Shaping of Arithmetic after CF Gauss’s Disquisitiones Arithmeticae (pp. 129-144). Springer, Berlin, Heidelberg.
Ethiraj, S. K., & Levinthal, D. (2004). Modularity and innovation in complex systems. Management science, 50(2), 159-173.
Forza, C. (2002). Survey research in operations management: a process‐based perspective. International journal of opera-tions & production management, 22(2), 152-194.
Grönroos, C. (1998). Marketing services: the case of a missing product. Journal of business & industrial marketing, 13(4/5), pp. 322-338.
Kumar, D. T., Palaniappan, M., Kannan, D., & Shankar, K. M. (2014). Analyzing the CSR issues behind the supplier selec-tion process using ISM approach. Resources, Conservation and Recycling, 92, 268-278.
Kuntz, L., & Vera, A. (2007). Modular organization and hospital performance. Health Services Management Re-search, 20(1), 48-58.
Lee, T., & Porter, M. (2013). The strategy that will fix healthcare. Boston: Harvard Business Review, 91(10), 50-70.
Liere, P., Pianos, A., Eychenne, B., Cambourg, A., Liu, S., Griffiths, W., ... & Baulieu, E. E. (2004). Novel lipoidal deriva-tives of pregnenolone and dehydroepiandrosterone and absence of their sulfated counterparts in rodent brain. Journal of lipid research, 45(12), 2287-2302.
Lillrank, P., Chaudhuri, A., & Torkki, P. (2015). Economies of scale in cardiac surgery. Journal of hospital administra-tion, 4(2), 78-86.
Lillrank, P., Groop, P. J., & Malmström, T. J. (2010). Demand and supply–based operating modes—a framework for ana-lyzing health care service production. The Milbank Quarterly, 88(4), 595-615.
Lovelock, C., & Gummesson, E. (2004). Whither services marketing? In search of a new paradigm and fresh perspectives. Journal of service research, 7(1), 20-41.
Mahajan, R., Agrawal, R., Sharma, V., & Nangia, V. (2016). Analysis of challenges for management education in India us-ing total interpretive structural modelling. Quality Assurance in Education, 24(1), 95 – 122.
Mandal, A., & Deshmukh, S. G. (1994). Vendor selection using interpretive structural modelling (ISM). International journal of Operations & Production Management, 14(6), 52–59.
Meyer, M. H., Jekowsky, E., & Crane, F. G. (2007). Applying platform design to improve the integration of patient ser-vices across the continuum of care. Managing Service Quality: an International Journal, 17(1), 23-40.
Parasuraman, A. (1998). Customer service in business‐to‐business markets: an agenda for research. Journal of business & industrial marketing, 13(4/5), 309-321.
Pekkarinen, S., & Ulkuniemi, P. (2008). Modularity in developing business services by platform approach. The Interna-tional Journal of Logistics Management. 19(1), 84-103.
Rahikka, E., Ulkuniemi, P., & Pekkarinen, S. (2011). Developing the value perception of the business customer through service modularity. Journal of Business & Industrial Marketing, 26(5), 357-367.
Raj, T., Shankar, R., & Suhaib, M. (2008). An ISM approach for modelling the enablers of flexible manufacturing system: the case for India. International Journal of Production Research, 46(24), 6883-6912.
Ravi, V., Shankar, R., & Tiwari, M. K. (2005). Productivity improvement of a computer hardware supply chain. International Journal of Productivity and Performance Management, 54(4), 239-255.
Sampson, S. E., & Froehle, C. M. (2006). Foundations and implications of a proposed unified services theory. Production and operations management, 15(2), 329-343.
Sanchez, R., & Mahoney, J. T. (1996). Modularity, flexibility, and knowledge management in product and organization design. Strategic management journal, 17(2), 63-76.
Schilling, M. A. (2000). Toward a general modular systems theory and its application to interfirm product modulari-ty. Academy of management review, 25(2), 312-334.
Sharma, H. D., Gupta, S., & Gupta, A. D. (1994). A structural approach to analysis of causes of system waste in the Indian economy. Systems Research, 11(2), 17-41.
Silander, K., Torkki, P., Lillrank, P., Peltokorpi, A., Brax, S. A., & Kaila, M. (2017). Modularizing specialized hospital services: constraining characteristics, enabling activities and outcomes. International journal of operations & produc-tion management, 37(6), 791-818.
Soffers, R., Meijboom, B., van Zaanen, J., & van der Feltz-Cornelis, C. (2014). Modular health services: a single case study approach to the applicability of modularity to residential mental healthcare. BMC health services research, 14(1), 1-10.
Thakkar, J., Deshmukh, S. G., Gupta, A. D., & Shankar, R. (2005, January). Selection of third-party logistics (3PL): a hy-brid approach using interpretive structural modeling (ISM) and analytic network process (ANP). In Supply Chain Fo-rum: An International Journal (Vol. 6, No. 1, pp. 32-46). Taylor & Francis.
Thakkar, J., Kanda, A., & Deshmukh, S. G. (2008). Interpretive structural modeling (ISM) of IT‐enablers for Indian manu-facturing SMEs. Information Management & Computer Security, 16(2), 113-136.
Vähätalo, M., & Kallio, T. J. (2015). Organising health services through modularity. International journal of operations & production management, 35(6), 925-945.
Vargo, S. L., & Lusch, R. F. (2004). The four service marketing myths: remnants of a goods-based, manufacturing model. Journal of service research, 6(4), 324-335.
Warfield, J. N. (1974). Developing interconnection matrices in structural modeling. IEEE Transactions on Systems, Man, and Cybernetics, 1, 81-87.
Watson, R. H. (1978). Interpretive structural modeling—A useful tool for technology assessment? Technological Fore-casting and Social Change, 11(2), 165-185.
Baldwin, C. Y., & Clark, K. B. (2000). Design rules: The power of modularity (Vol. 1). MIT press.
Baldwin, C. Y., & Clark, K. B. (2003). Managing in an age of modularity. Managing in the modular age: Architectures, networks, and organizations, 149, 84-93.
Baldwin, C. Y., & Clark, K. B. (2006). Modularity in the design of complex engineering systems. In Complex engineered systems (pp. 175-205). Springer, Berlin, Heidelberg.
Bask, A., Lipponen, M., Rajahonka, M., & Tinnilä, M. (2010). The concept of modularity: diffusion from manufacturing to service production. Journal of Manufacturing Technology Management, 21(3), 355-375.
Berry, L. L., & Bendapudi, N. (2007). Health care: a fertile field for service research. Journal of service research, 10(2), 111-122.
Bohmer, R. M. (2005). Medicine's service challenge: blending custom and standard care. Health care management re-view, 30(4), 322-330.
Bolker, J. A. (2000). Modularity in development and why it matters to evo-devo. American Zoologist, 40(5), 770-776.
Bush, K., Townson, R., & Zavgorodni, S. (2008). Monte Carlo simulation of RapidArc radiotherapy delivery. Physics in Medicine & Biology, 53(19), N359.
Chorpita, B. F., Daleiden, E. L., & Weisz, J. R. (2005). Modularity in the design and application of therapeutic interven-tions. Applied and Preventive Psychology, 11(3), 141-156.
De Blok, C., Luijkx, K., Meijboom, B., & Schols, J. (2010). Modular care and service packages for independently living elderly. International Journal of Operations & Production Management, 30(1), 75-97.
De Blok, C., Meijboom, B., Luijkx, K., & Schols, J. (2013). The human dimension of modular care provision: opportuni-ties for personalization and customization. International journal of production economics, 142(1), 16-26.
De Blok, C., Meijboom, B., Luijkx, K., & Schols, J. (2013). The human dimension of modular care provision: opportuni-ties for personalization and customization. International journal of production economics, 142(1), 16-26.
De Blok, C., Meijboom, B., Luijkx, K., Schols, J., & Schroeder, R. (2014). Interfaces in service modularity: a typology de-veloped in modular health care provision. Journal of operations management, 32(4), 175-189.
Deloitte Global Healthcare Report, (2017), “Global healthcare sector outlook-2017” Retrieved from https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Life-Sciences-Health-Care/gx-lshc-2017-health-care-outlook-infographic.pdf. Accessed on January 2018.
Edwards, H. M. (2007). Composition of binary quadratic forms and the foundations of mathematics. In The Shaping of Arithmetic after CF Gauss’s Disquisitiones Arithmeticae (pp. 129-144). Springer, Berlin, Heidelberg.
Ethiraj, S. K., & Levinthal, D. (2004). Modularity and innovation in complex systems. Management science, 50(2), 159-173.
Forza, C. (2002). Survey research in operations management: a process‐based perspective. International journal of opera-tions & production management, 22(2), 152-194.
Grönroos, C. (1998). Marketing services: the case of a missing product. Journal of business & industrial marketing, 13(4/5), pp. 322-338.
Kumar, D. T., Palaniappan, M., Kannan, D., & Shankar, K. M. (2014). Analyzing the CSR issues behind the supplier selec-tion process using ISM approach. Resources, Conservation and Recycling, 92, 268-278.
Kuntz, L., & Vera, A. (2007). Modular organization and hospital performance. Health Services Management Re-search, 20(1), 48-58.
Lee, T., & Porter, M. (2013). The strategy that will fix healthcare. Boston: Harvard Business Review, 91(10), 50-70.
Liere, P., Pianos, A., Eychenne, B., Cambourg, A., Liu, S., Griffiths, W., ... & Baulieu, E. E. (2004). Novel lipoidal deriva-tives of pregnenolone and dehydroepiandrosterone and absence of their sulfated counterparts in rodent brain. Journal of lipid research, 45(12), 2287-2302.
Lillrank, P., Chaudhuri, A., & Torkki, P. (2015). Economies of scale in cardiac surgery. Journal of hospital administra-tion, 4(2), 78-86.
Lillrank, P., Groop, P. J., & Malmström, T. J. (2010). Demand and supply–based operating modes—a framework for ana-lyzing health care service production. The Milbank Quarterly, 88(4), 595-615.
Lovelock, C., & Gummesson, E. (2004). Whither services marketing? In search of a new paradigm and fresh perspectives. Journal of service research, 7(1), 20-41.
Mahajan, R., Agrawal, R., Sharma, V., & Nangia, V. (2016). Analysis of challenges for management education in India us-ing total interpretive structural modelling. Quality Assurance in Education, 24(1), 95 – 122.
Mandal, A., & Deshmukh, S. G. (1994). Vendor selection using interpretive structural modelling (ISM). International journal of Operations & Production Management, 14(6), 52–59.
Meyer, M. H., Jekowsky, E., & Crane, F. G. (2007). Applying platform design to improve the integration of patient ser-vices across the continuum of care. Managing Service Quality: an International Journal, 17(1), 23-40.
Parasuraman, A. (1998). Customer service in business‐to‐business markets: an agenda for research. Journal of business & industrial marketing, 13(4/5), 309-321.
Pekkarinen, S., & Ulkuniemi, P. (2008). Modularity in developing business services by platform approach. The Interna-tional Journal of Logistics Management. 19(1), 84-103.
Rahikka, E., Ulkuniemi, P., & Pekkarinen, S. (2011). Developing the value perception of the business customer through service modularity. Journal of Business & Industrial Marketing, 26(5), 357-367.
Raj, T., Shankar, R., & Suhaib, M. (2008). An ISM approach for modelling the enablers of flexible manufacturing system: the case for India. International Journal of Production Research, 46(24), 6883-6912.
Ravi, V., Shankar, R., & Tiwari, M. K. (2005). Productivity improvement of a computer hardware supply chain. International Journal of Productivity and Performance Management, 54(4), 239-255.
Sampson, S. E., & Froehle, C. M. (2006). Foundations and implications of a proposed unified services theory. Production and operations management, 15(2), 329-343.
Sanchez, R., & Mahoney, J. T. (1996). Modularity, flexibility, and knowledge management in product and organization design. Strategic management journal, 17(2), 63-76.
Schilling, M. A. (2000). Toward a general modular systems theory and its application to interfirm product modulari-ty. Academy of management review, 25(2), 312-334.
Sharma, H. D., Gupta, S., & Gupta, A. D. (1994). A structural approach to analysis of causes of system waste in the Indian economy. Systems Research, 11(2), 17-41.
Silander, K., Torkki, P., Lillrank, P., Peltokorpi, A., Brax, S. A., & Kaila, M. (2017). Modularizing specialized hospital services: constraining characteristics, enabling activities and outcomes. International journal of operations & produc-tion management, 37(6), 791-818.
Soffers, R., Meijboom, B., van Zaanen, J., & van der Feltz-Cornelis, C. (2014). Modular health services: a single case study approach to the applicability of modularity to residential mental healthcare. BMC health services research, 14(1), 1-10.
Thakkar, J., Deshmukh, S. G., Gupta, A. D., & Shankar, R. (2005, January). Selection of third-party logistics (3PL): a hy-brid approach using interpretive structural modeling (ISM) and analytic network process (ANP). In Supply Chain Fo-rum: An International Journal (Vol. 6, No. 1, pp. 32-46). Taylor & Francis.
Thakkar, J., Kanda, A., & Deshmukh, S. G. (2008). Interpretive structural modeling (ISM) of IT‐enablers for Indian manu-facturing SMEs. Information Management & Computer Security, 16(2), 113-136.
Vähätalo, M., & Kallio, T. J. (2015). Organising health services through modularity. International journal of operations & production management, 35(6), 925-945.
Vargo, S. L., & Lusch, R. F. (2004). The four service marketing myths: remnants of a goods-based, manufacturing model. Journal of service research, 6(4), 324-335.
Warfield, J. N. (1974). Developing interconnection matrices in structural modeling. IEEE Transactions on Systems, Man, and Cybernetics, 1, 81-87.
Watson, R. H. (1978). Interpretive structural modeling—A useful tool for technology assessment? Technological Fore-casting and Social Change, 11(2), 165-185.