How to cite this paper
Akhlaghimofrad, A & Farmanesh, P. (2021). The association between interpersonal conflict, turnover intention and knowledge hiding: The mediating role of employee cynicism and moderating role of emotional intelligence.Management Science Letters , 11(7), 2081-2090.
Refrences
Abubakar, A. & Arasli, Hüseyin. (2016). Dear Top Management Please Don’t Make Me Cynic: Intention to Sabotage. Journal of Management Development, 35. 10.1108/JMD-11-2015-0164.
Agboola, A & Olasanmi, O. (2016). Technological Stressors in Developing Countries. Open Journal of Applied Sciences. 6(4). 248-259. 10.4236/ojapps.2016.64025.
Aljawarneh, N.M.S. and Atan, T. (2018), Linking Tolerance to Workplace Incivility, Service Innovative, Knowledge Hid-ing, and Job Search Behavior: The Mediating Role of Employee Cynicism. Negotiation Conflct Management Resarch, 11: 298-320. https://doi.org/10.1111/ncmr.12136
Aljawarneh, Nader & Alomari, Khaled & Alomari, Ziyad & Taha, Omar. (2020). Cyber incivility and knowledge hoard-ing: Does interactional justice matter?. VINE Journal of Information and Knowledge Management Systems. ahead-of-print. 10.1108/VJIKMS-12-2019-0193.
Altbach, P. G. (2007). Academic freedom in a global context: 21st century challenges. The NEA 2007 Almanac of Higher Education, 49-56.
Arakelian, A., Maymand, M.M., & Hosseini, M.H. (2013). Study of the relationship between Emotional Intelligence (EI) and Knowledge Sharing (KS). European Journal of Business and Management, 5, 203-216.
Aresti, A., Eatough, V., Brooks-Gordon, B. (2010). Doing time after time: An Interpretative Phenomenological Analysis of reformed ex-prisoners' experiences of self-change, identity and career opportunities. Psychology Crime & Law - PSYCHOL CRIME LAW, 16, 169-190. 10.1080/10683160802516273.
Blau, P.M. (1964), Justice in Social Exchange. Sociological Inquiry, 34, 193-206. https://doi.org/10.1111/j.1475-682X.1964.tb00583.x
Bogilović, S., Cerne, M., & Skerlavaj, M. (2017). Hiding behind a mask? Cultural intelligence, knowledge hiding, and in-dividual and team creativity. European Journal of Work and Organizational Psychology, 26, 710 - 723.
Braxton, J., & Bayer, A. (1999). Faculty Misconduct in Collegiate Teaching. Baltimore, MD: Johns Hopkins University Press.
Castro, I., & Roldán, J.L. (2015), Alliance Portfolio Management: Dimensions and Performance. European Management Review, 12, 63-81. https://doi.org/10.1111/emre.12042
Cheldelin, S. I. (2000). Handling Resistance to change. In Lucas, A.F. (ed), leading Academic Change: Essential Roles for Department Chairs,. San Francisco: Jossey-Bass.
Cherniss, C., & Goleman, D. (2001). The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. Jossey-Bass
Chiaburu, Dan & Peng, Ann & Oh, In-Sue & Banks, George & Lomeli, Laura. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior. 83. 10.1016/j.jvb.2013.03.007.
Çınar, O., Karcıoğlu, F. & Aslan, İ. (2014). The Relationships among Organizational Cynicism, Job Insecurity and Turno-ver Intention: A Survey Study in Erzurum/Turkey, Procedia. Social and Behavioral Sciences, 150, 429-437. https://doi.org/10.1016/j.sbspro.2014.09.045
Clark, C.M, Olender, L., Kenski, D., & Cardoni, C. (2013). Exploring and Addressing Faculty-to-Faculty Incivility. A Na-tional Perspective and Literature Review. Journal of Nursing Education, 52(4), 211-218. Doi:10.3928/01484834-20130319-01
Colarelli, S. M. (1984). Methods of communication and mediating processes in realistic job previews. Journal of Applied Psychology, 69(4), 633–642. https://doi.org/10.1037/0021-9010.69.4.633
Connelly, B. L., Certo, S. T., Ireland, R. D., & Reutzel, C. R. (2011). Signaling Theory: A Review and Assessment. Jour-nal of Management, 37(1), 39–67. https://doi.org/10.1177/0149206310388419
Connelly, C.E., Zweig, D., Webster, J. and Trougakos, J.P. (2012), Knowledge hiding in organizations. Journal of Organi-zational Behavior, 33, 64-88. https://doi.org/10.1002/job.737
Cooper, C. L., Dewe, P. J., & O'Driscoll, M. P. (2001). Foundations for organizational science. Organizational stress: A review and critique of theory, research, and applications. Sage Publications, Inc.
Dalpezzo, N. and Jett, K. (2010). Nursing faculty: A vulnerable population. Journal of Nursing Education, 49, 132-135. doi:10.3928/01484834-20090915-04
Dean, J., Brandes, P., & Dharwadkar, R. (1998). Organizational Cynicism. The Academy of Management Review, 23(2), 341-352. http://www.jstor.org/stable/259378
Demirkasimoglu, N. (2015). Knowledge Hiding in Academia: Is Personality a Key Factor? International Journal of High-er Education, 5(1). https://doi.org/10.5430/ijhe.v5n1p128
Dijkstra, T.K., & Henseler, J. (2015). Consistent Partial Least Squares Path Modeling. Management Information Quarter-ly, 39, 297-316.
Donovan, B. (1998), The truth about peer review. Learned Publishing, 11(3), 179-184. https://doi.org/10.1087/09531519850146346
Duffy, M., Ganster, D., & Pagon, M. (2002). Social Undermining in the Workplace. The Academy of Management Journal, 45(2), 331-351. Retrieved February 9, 2021, from http://www.jstor.org/stable/3069350
Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Harcourt Brace Jovanovich College Publishers.
Elsayed‐Elkhouly, S.M. (1996). Styles of Handling Personal Conflict in Egypt, United States, Africa, and the Gulf States. Cross Cultural Management: An International Journal, 3(1). 20-32. https://doi.org/10.1108/eb008402
Falahat, M., Lau, T., Aun, L.K. & Migin, M. (2014). Emotional Intelligence and Turnover Intention. International Journal of Academic Research, 6(4). 211-220. 10.7813/2075-4124.2014/6-4/B.33.
Feist, G. J., & Gorman, M. E. (1998). The Psychology of Science: Review and Integration of a Nascent Discipline. Review of General Psychology, 2(1), 3–47. https://doi.org/10.1037/1089-2680.2.1.3
Feist, G. J., & Gorman, M. E. (Eds.). (2013). Handbook of the psychology of science. Springer Publishing Company.
Fiske, A. (1992). The four elementary forms of sociality: framework for a unified theory of social relations. Psychological review, 99 4, 689-723.
Frone, M. (2000). Interpersonal conflict at work and psychological outcomes: testing a model among young work-ers. Journal of Occupational Health Psychology, 5, 246-255.
Geofroy, Z & Evans, M.M. (2017). Are Emotionally Intelligent Employees Less Likely to Hide Their Knowledge?. Knowledge and Process Management, 24, 81– 95. doi: 10.1002/kpm.1532.
George, J. M. (2000). Emotions and Leadership: The Role of Emotional Intelligence. Human Relations, 53(8), 1027–1055. https://doi.org/10.1177/0018726700538001
Goleman, D. (1995). Emotional intelligence: why it can matter than IQ?. New York, N.Y. Bantam Books.
Görgens‐Ekermans, G., & Brand, T. (2012), Emotional intelligence as a moderator in the stress–burnout relationship: a questionnaire study on nurses. Journal of Clinical Nursing, 21, 2275-2285. https://doi.org/10.1111/j.1365-2702.2012.04171.x
Henseler, J., Hubona, G., & Ray, P.A. (2016). Using PLS path modeling in new technology research: updated guide-lines. Industrial Management & Data Systems, 116(1), 2-20. https://doi.org/10.1108/IMDS-09-2015-0382
Hernaus, T., Aleksic, A., and Klindzic, M. (2013). Organizing for Competitiveness - Structural and Process Characteristics of Organizational Design. Contemporary Economics. 7. 25-40. 10.5709/ce.1897-9254.122.
Hernaus, T., Cerne, M., Connelly, C., Poloski Vokic, N. and Škerlavaj, M. (2019). Evasive knowledge hiding in academia: when competitive individuals are asked to collaborate. Journal of Knowledge Management, 23 (4), 597-618.
Hilgard E. R. (1980). The trilogy of mind: cognition, affection, and conation. Journal of the history of the behavioral sci-ences, 16(2), 107–117. https://doi.org/10.1002/1520-6696(198004)16:23.0.co;2-y
Homans, G. C. (1958). Social behavior as exchange. American Journal of Sociology, 63, 597–606.
Ilies, R., Johnson, M. D., Judge, T. A., & Keeney, J. (2011). A within-individual study of interpersonal conflict as a work stressor: Dispositional and situational moderators. Journal of Organizational Behavior, 32(1), 44–64.
Issac, A.C., & Baral, R. (2019). Knowledge hiding in two contrasting cultural contexts: A relational analysis of the ante-cedents using TISM and MICMAC. VINE Journal of Information and Knowledge Management Systems, 50(3), 455-475. https://doi.org/10.1108/VJIKMS-09-2019-0148
Jordan, P. J., Ashkanasy, N. M., Härtel, C. E. J., & Hooper, G. S. (2002). Workgroup emotional intelligence: Scale devel-opment and relationship to team process effectiveness and goal focus. Human Resource Management Review, 12(2), 195–214. https://doi.org/10.1016/S1053-4822(02)00046-3
Keashly, L. & Neuman, H.J., (2010). Faculty Experiences with Bullying in Higher Education, Administrative Theory & Praxis, 32(1), 48-70, DOI: 10.2753/ATP1084-1806320103
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Khajeh, N., Naami, A., Beshlideh, K., Shabani, S.E., & Maktabi, G.H. (2014). Effects of emotional intelligence education on interpersonal conflict and work- family facilitation in an industrial company's staff. European Online Journal of Natural and Social Sciences, 2, 3166-3175.
Khoshkar, P. G., Farmanesh, P., & Nweke, G. (2020). Assessing the Impact of Burnout Syndrome on Romantic Relation-ship Satisfaction: The Dark Side of Workplace Bullying, South East European Journal of Economics and Busi-ness, 15(1), 44-55. doi: https://doi.org/10.2478/jeb-2020-0004
Kisamore, J.L., Jawahar, I.M., Liguori, E.W., Mharapara, T.L. and Stone, T.H. (2010). Conflict and abusive workplace be-haviors: The moderating effects of social competencies. Career Development International, 15(6), 583-600. https://doi.org/10.1108/13620431011084420
Kisamore, J.L., Jawahar, I.M., Liguori, E.W., Mharapara, T.L., & Stone, T.H. (2010). Conflict and abusive workplace be-haviors: The moderating effects of social competencies. Career Development International, 15(6), 583-600.
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Aljawarneh, N.M.S. and Atan, T. (2018), Linking Tolerance to Workplace Incivility, Service Innovative, Knowledge Hid-ing, and Job Search Behavior: The Mediating Role of Employee Cynicism. Negotiation Conflct Management Resarch, 11: 298-320. https://doi.org/10.1111/ncmr.12136
Aljawarneh, Nader & Alomari, Khaled & Alomari, Ziyad & Taha, Omar. (2020). Cyber incivility and knowledge hoard-ing: Does interactional justice matter?. VINE Journal of Information and Knowledge Management Systems. ahead-of-print. 10.1108/VJIKMS-12-2019-0193.
Altbach, P. G. (2007). Academic freedom in a global context: 21st century challenges. The NEA 2007 Almanac of Higher Education, 49-56.
Arakelian, A., Maymand, M.M., & Hosseini, M.H. (2013). Study of the relationship between Emotional Intelligence (EI) and Knowledge Sharing (KS). European Journal of Business and Management, 5, 203-216.
Aresti, A., Eatough, V., Brooks-Gordon, B. (2010). Doing time after time: An Interpretative Phenomenological Analysis of reformed ex-prisoners' experiences of self-change, identity and career opportunities. Psychology Crime & Law - PSYCHOL CRIME LAW, 16, 169-190. 10.1080/10683160802516273.
Blau, P.M. (1964), Justice in Social Exchange. Sociological Inquiry, 34, 193-206. https://doi.org/10.1111/j.1475-682X.1964.tb00583.x
Bogilović, S., Cerne, M., & Skerlavaj, M. (2017). Hiding behind a mask? Cultural intelligence, knowledge hiding, and in-dividual and team creativity. European Journal of Work and Organizational Psychology, 26, 710 - 723.
Braxton, J., & Bayer, A. (1999). Faculty Misconduct in Collegiate Teaching. Baltimore, MD: Johns Hopkins University Press.
Castro, I., & Roldán, J.L. (2015), Alliance Portfolio Management: Dimensions and Performance. European Management Review, 12, 63-81. https://doi.org/10.1111/emre.12042
Cheldelin, S. I. (2000). Handling Resistance to change. In Lucas, A.F. (ed), leading Academic Change: Essential Roles for Department Chairs,. San Francisco: Jossey-Bass.
Cherniss, C., & Goleman, D. (2001). The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. Jossey-Bass
Chiaburu, Dan & Peng, Ann & Oh, In-Sue & Banks, George & Lomeli, Laura. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior. 83. 10.1016/j.jvb.2013.03.007.
Çınar, O., Karcıoğlu, F. & Aslan, İ. (2014). The Relationships among Organizational Cynicism, Job Insecurity and Turno-ver Intention: A Survey Study in Erzurum/Turkey, Procedia. Social and Behavioral Sciences, 150, 429-437. https://doi.org/10.1016/j.sbspro.2014.09.045
Clark, C.M, Olender, L., Kenski, D., & Cardoni, C. (2013). Exploring and Addressing Faculty-to-Faculty Incivility. A Na-tional Perspective and Literature Review. Journal of Nursing Education, 52(4), 211-218. Doi:10.3928/01484834-20130319-01
Colarelli, S. M. (1984). Methods of communication and mediating processes in realistic job previews. Journal of Applied Psychology, 69(4), 633–642. https://doi.org/10.1037/0021-9010.69.4.633
Connelly, B. L., Certo, S. T., Ireland, R. D., & Reutzel, C. R. (2011). Signaling Theory: A Review and Assessment. Jour-nal of Management, 37(1), 39–67. https://doi.org/10.1177/0149206310388419
Connelly, C.E., Zweig, D., Webster, J. and Trougakos, J.P. (2012), Knowledge hiding in organizations. Journal of Organi-zational Behavior, 33, 64-88. https://doi.org/10.1002/job.737
Cooper, C. L., Dewe, P. J., & O'Driscoll, M. P. (2001). Foundations for organizational science. Organizational stress: A review and critique of theory, research, and applications. Sage Publications, Inc.
Dalpezzo, N. and Jett, K. (2010). Nursing faculty: A vulnerable population. Journal of Nursing Education, 49, 132-135. doi:10.3928/01484834-20090915-04
Dean, J., Brandes, P., & Dharwadkar, R. (1998). Organizational Cynicism. The Academy of Management Review, 23(2), 341-352. http://www.jstor.org/stable/259378
Demirkasimoglu, N. (2015). Knowledge Hiding in Academia: Is Personality a Key Factor? International Journal of High-er Education, 5(1). https://doi.org/10.5430/ijhe.v5n1p128
Dijkstra, T.K., & Henseler, J. (2015). Consistent Partial Least Squares Path Modeling. Management Information Quarter-ly, 39, 297-316.
Donovan, B. (1998), The truth about peer review. Learned Publishing, 11(3), 179-184. https://doi.org/10.1087/09531519850146346
Duffy, M., Ganster, D., & Pagon, M. (2002). Social Undermining in the Workplace. The Academy of Management Journal, 45(2), 331-351. Retrieved February 9, 2021, from http://www.jstor.org/stable/3069350
Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Harcourt Brace Jovanovich College Publishers.
Elsayed‐Elkhouly, S.M. (1996). Styles of Handling Personal Conflict in Egypt, United States, Africa, and the Gulf States. Cross Cultural Management: An International Journal, 3(1). 20-32. https://doi.org/10.1108/eb008402
Falahat, M., Lau, T., Aun, L.K. & Migin, M. (2014). Emotional Intelligence and Turnover Intention. International Journal of Academic Research, 6(4). 211-220. 10.7813/2075-4124.2014/6-4/B.33.
Feist, G. J., & Gorman, M. E. (1998). The Psychology of Science: Review and Integration of a Nascent Discipline. Review of General Psychology, 2(1), 3–47. https://doi.org/10.1037/1089-2680.2.1.3
Feist, G. J., & Gorman, M. E. (Eds.). (2013). Handbook of the psychology of science. Springer Publishing Company.
Fiske, A. (1992). The four elementary forms of sociality: framework for a unified theory of social relations. Psychological review, 99 4, 689-723.
Frone, M. (2000). Interpersonal conflict at work and psychological outcomes: testing a model among young work-ers. Journal of Occupational Health Psychology, 5, 246-255.
Geofroy, Z & Evans, M.M. (2017). Are Emotionally Intelligent Employees Less Likely to Hide Their Knowledge?. Knowledge and Process Management, 24, 81– 95. doi: 10.1002/kpm.1532.
George, J. M. (2000). Emotions and Leadership: The Role of Emotional Intelligence. Human Relations, 53(8), 1027–1055. https://doi.org/10.1177/0018726700538001
Goleman, D. (1995). Emotional intelligence: why it can matter than IQ?. New York, N.Y. Bantam Books.
Görgens‐Ekermans, G., & Brand, T. (2012), Emotional intelligence as a moderator in the stress–burnout relationship: a questionnaire study on nurses. Journal of Clinical Nursing, 21, 2275-2285. https://doi.org/10.1111/j.1365-2702.2012.04171.x
Henseler, J., Hubona, G., & Ray, P.A. (2016). Using PLS path modeling in new technology research: updated guide-lines. Industrial Management & Data Systems, 116(1), 2-20. https://doi.org/10.1108/IMDS-09-2015-0382
Hernaus, T., Aleksic, A., and Klindzic, M. (2013). Organizing for Competitiveness - Structural and Process Characteristics of Organizational Design. Contemporary Economics. 7. 25-40. 10.5709/ce.1897-9254.122.
Hernaus, T., Cerne, M., Connelly, C., Poloski Vokic, N. and Škerlavaj, M. (2019). Evasive knowledge hiding in academia: when competitive individuals are asked to collaborate. Journal of Knowledge Management, 23 (4), 597-618.
Hilgard E. R. (1980). The trilogy of mind: cognition, affection, and conation. Journal of the history of the behavioral sci-ences, 16(2), 107–117. https://doi.org/10.1002/1520-6696(198004)16:23.0.co;2-y
Homans, G. C. (1958). Social behavior as exchange. American Journal of Sociology, 63, 597–606.
Ilies, R., Johnson, M. D., Judge, T. A., & Keeney, J. (2011). A within-individual study of interpersonal conflict as a work stressor: Dispositional and situational moderators. Journal of Organizational Behavior, 32(1), 44–64.
Issac, A.C., & Baral, R. (2019). Knowledge hiding in two contrasting cultural contexts: A relational analysis of the ante-cedents using TISM and MICMAC. VINE Journal of Information and Knowledge Management Systems, 50(3), 455-475. https://doi.org/10.1108/VJIKMS-09-2019-0148
Jordan, P. J., Ashkanasy, N. M., Härtel, C. E. J., & Hooper, G. S. (2002). Workgroup emotional intelligence: Scale devel-opment and relationship to team process effectiveness and goal focus. Human Resource Management Review, 12(2), 195–214. https://doi.org/10.1016/S1053-4822(02)00046-3
Keashly, L. & Neuman, H.J., (2010). Faculty Experiences with Bullying in Higher Education, Administrative Theory & Praxis, 32(1), 48-70, DOI: 10.2753/ATP1084-1806320103
Keashly, L. & Newman, H.J. (2013). Bullying in higher education: What current research, theorizing and practice tell us. In J. Lester (ed.), Workplace bullying in higher education (pp.1-22). Routledge.
Khajeh, N., Naami, A., Beshlideh, K., Shabani, S.E., & Maktabi, G.H. (2014). Effects of emotional intelligence education on interpersonal conflict and work- family facilitation in an industrial company's staff. European Online Journal of Natural and Social Sciences, 2, 3166-3175.
Khoshkar, P. G., Farmanesh, P., & Nweke, G. (2020). Assessing the Impact of Burnout Syndrome on Romantic Relation-ship Satisfaction: The Dark Side of Workplace Bullying, South East European Journal of Economics and Busi-ness, 15(1), 44-55. doi: https://doi.org/10.2478/jeb-2020-0004
Kisamore, J.L., Jawahar, I.M., Liguori, E.W., Mharapara, T.L. and Stone, T.H. (2010). Conflict and abusive workplace be-haviors: The moderating effects of social competencies. Career Development International, 15(6), 583-600. https://doi.org/10.1108/13620431011084420
Kisamore, J.L., Jawahar, I.M., Liguori, E.W., Mharapara, T.L., & Stone, T.H. (2010). Conflict and abusive workplace be-haviors: The moderating effects of social competencies. Career Development International, 15(6), 583-600.
Kremers, A. (2018). The relationship between knowledge hiding and turnover intentions: The mediating role of affective commitment and the moderating effect of commitment HR attributions. Tilburg University Human Resource Studies Faculty of Social and Behavioral Sciences.
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