How to cite this paper
Karami, M., Mehdiabadi, A., Shahabi, A & Mardani, M. (2012). An empirical study for measuring the success index of banking industry.Management Science Letters , 2(4), 1155-1166.
Refrences
Azadeh, A., Ghaderi, S.F., & Izadbakhsh, H. (2007). Integration of DEA and AHP with computer simulation for railway system improvement and optimization. Applied Mathematics and Computation, 195, 775-85.
Boland, T. & Fowler, A. (2000). A System perspective of performance management in public sector organizations. The International Journal of Public Sector Management, 13(5), 417-446.
Bolton, M. (2003). Public sector performance measurement: delivering greater accountability. Work Study, 52(1), 20-24.
Charnes, A., Cooper, W.W., & Rohdes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429-444.
Chen, T.-Y., & Chen, L.-H. (2007). DEA performance evaluation based on BSC indicators incorporated. International Journal of Productivity and Performance Management, 56(4), 335-357.
Chen, C.H., & Chou, S.Y.A. (2006). BSC Framework for Air cargo Terminal Design: procedure and case study. Journal of Industrial Technology, 22(1), 1-10.
Ertay, T., Ruan, D., & Tuzkaya, U.R. (2006). Integrating data envelopment analysis and analytic hierarchy for the facility layout design in manufacturing systems. Information Sciences, 176, 237-62.
Farrel, M. (1957). The mesurment of productivity efficiency. Journal of Royal Statistical Society, 120, 253-281.
Guo, J.Y., Liu, J., & Qiu, L. (2006). Research on supply chain performance evaluation: based on DEA/AHP model. Proceedings of the IEEE Asia-Pacific Conference on Services Computing (APSCC`02).
Huang, H.C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, 36, 209-218.
Eilat, H., Golany, B., & Shtub, A. (2008). R & D project evaluation: An integrated DEA and balanced scorecard approach. Omega, 36, 895 – 912
Wu, H.Y., Tzeng, G.H., & Chen, Y.H. (2009). A fuzzy MCDM approach for evaluating banking performance based on balanced scorecard. Expert Systems with Applications, 36(6), 10135-10147.
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard. Evaluation and Program Planning, 34, 37-50.
Jyoti Banwet, D. K., & Deshmukh, S. G. (2008). Evaluating performance of national R & D organizations using integrated DEA-AHP technique. International Journal of Productivity and Performance Management, 57(5), 370-388.
Karathanos, D., & Karathanos, P. (2005). Applying the balanced scorecard to education. Journal of Education for Business, 80(4), 222-230.
Kang, H.Y., & Lee, A.H.I(2010). A new supplier performance evaluation model A case study of integrated circuit (IC) packaging companies. Kybernetes, 39(1), 37-54.
Korpela, J., Lehmusvaara, A. and Nisonen, J. (2007). Warehouse operator selection by combining AHP and DEA methodologies. International Journal of Production Economics, 108, 135-142.
Kamvysi, K., Gotzamani, K., Andronikidis, A. & Georgiou, A.C. (2010). Integrating DEAHP and DEANP into the quality function deployment, The TQM Journal, 22(3), 293-316.
Niven, P.R. (2002). Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. John Wiley & Sons, Inc., New York.
Papalexandris, A., Ioannou, G., Prastacos, G.P., & Soderquist, K.E. (2005). An Integrated Methodology for Putting the Balanced Scorecard into Action. European Management Journal, 23(2), 214–227.
Propper, C. & Deborach, W. (2003). The use and usefulness measures in the public sector. Oxford review of economic policy, 19(2), 250-267.
Saaty, T.L. (1994). Fundamentals of Decision Making, RWS Publications, Pittsburgh, PA.
Stan, D., Albright, T. (2004). An investigation of the effect of Balanced Scorecard implementation on financial performance. Management Accounting Research, 15, 135–153.
Tangen, S. (2004). Professional practice performance measurement: from philosophy to practice. International Journal of Productivity and performance Management, 53(8), 26-37.
Garcia-Valderrama, T., Mulero-Mendigorri, E., & Revuelta,Bordoy, D. (2009). Relating the perspectives of the balanced scorecard for R & D by means of DEA. European Journal of Operational Research, 196(3), 1177–1189
Wang, Y.M., Liu, J., & Elhag, M.S. (2007). An integrated AHP-DEA methodology for bridge risk assessment. Computers & Industrial Engineering, 54(3), 513-525.
Yang, T., & Kuo, C. (2003). A hierarchical AHP/DEA methodology for facilities layout design problem. European Journal of Operational Research, 147, 128-136.
Boland, T. & Fowler, A. (2000). A System perspective of performance management in public sector organizations. The International Journal of Public Sector Management, 13(5), 417-446.
Bolton, M. (2003). Public sector performance measurement: delivering greater accountability. Work Study, 52(1), 20-24.
Charnes, A., Cooper, W.W., & Rohdes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429-444.
Chen, T.-Y., & Chen, L.-H. (2007). DEA performance evaluation based on BSC indicators incorporated. International Journal of Productivity and Performance Management, 56(4), 335-357.
Chen, C.H., & Chou, S.Y.A. (2006). BSC Framework for Air cargo Terminal Design: procedure and case study. Journal of Industrial Technology, 22(1), 1-10.
Ertay, T., Ruan, D., & Tuzkaya, U.R. (2006). Integrating data envelopment analysis and analytic hierarchy for the facility layout design in manufacturing systems. Information Sciences, 176, 237-62.
Farrel, M. (1957). The mesurment of productivity efficiency. Journal of Royal Statistical Society, 120, 253-281.
Guo, J.Y., Liu, J., & Qiu, L. (2006). Research on supply chain performance evaluation: based on DEA/AHP model. Proceedings of the IEEE Asia-Pacific Conference on Services Computing (APSCC`02).
Huang, H.C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, 36, 209-218.
Eilat, H., Golany, B., & Shtub, A. (2008). R & D project evaluation: An integrated DEA and balanced scorecard approach. Omega, 36, 895 – 912
Wu, H.Y., Tzeng, G.H., & Chen, Y.H. (2009). A fuzzy MCDM approach for evaluating banking performance based on balanced scorecard. Expert Systems with Applications, 36(6), 10135-10147.
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard. Evaluation and Program Planning, 34, 37-50.
Jyoti Banwet, D. K., & Deshmukh, S. G. (2008). Evaluating performance of national R & D organizations using integrated DEA-AHP technique. International Journal of Productivity and Performance Management, 57(5), 370-388.
Karathanos, D., & Karathanos, P. (2005). Applying the balanced scorecard to education. Journal of Education for Business, 80(4), 222-230.
Kang, H.Y., & Lee, A.H.I(2010). A new supplier performance evaluation model A case study of integrated circuit (IC) packaging companies. Kybernetes, 39(1), 37-54.
Korpela, J., Lehmusvaara, A. and Nisonen, J. (2007). Warehouse operator selection by combining AHP and DEA methodologies. International Journal of Production Economics, 108, 135-142.
Kamvysi, K., Gotzamani, K., Andronikidis, A. & Georgiou, A.C. (2010). Integrating DEAHP and DEANP into the quality function deployment, The TQM Journal, 22(3), 293-316.
Niven, P.R. (2002). Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. John Wiley & Sons, Inc., New York.
Papalexandris, A., Ioannou, G., Prastacos, G.P., & Soderquist, K.E. (2005). An Integrated Methodology for Putting the Balanced Scorecard into Action. European Management Journal, 23(2), 214–227.
Propper, C. & Deborach, W. (2003). The use and usefulness measures in the public sector. Oxford review of economic policy, 19(2), 250-267.
Saaty, T.L. (1994). Fundamentals of Decision Making, RWS Publications, Pittsburgh, PA.
Stan, D., Albright, T. (2004). An investigation of the effect of Balanced Scorecard implementation on financial performance. Management Accounting Research, 15, 135–153.
Tangen, S. (2004). Professional practice performance measurement: from philosophy to practice. International Journal of Productivity and performance Management, 53(8), 26-37.
Garcia-Valderrama, T., Mulero-Mendigorri, E., & Revuelta,Bordoy, D. (2009). Relating the perspectives of the balanced scorecard for R & D by means of DEA. European Journal of Operational Research, 196(3), 1177–1189
Wang, Y.M., Liu, J., & Elhag, M.S. (2007). An integrated AHP-DEA methodology for bridge risk assessment. Computers & Industrial Engineering, 54(3), 513-525.
Yang, T., & Kuo, C. (2003). A hierarchical AHP/DEA methodology for facilities layout design problem. European Journal of Operational Research, 147, 128-136.