How to cite this paper
Hemati, M., Danaei, A & Shahhosseini, M. (2012). An empirical study to measure the relative efficiency and strategic planning using BSC-DEA and DEMATEL.Management Science Letters , 2(4), 1109-1122.
Refrences
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Amado, C. A., Santos ,S.P., & Marques, P.M.(2012). Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment. Omega, 40(3), 390–403.
Anderson, P., & Peterson, N. C. (1993). A procedure for ranking efficient unit in data envelopment analysis. Management Science, 39, 1261-1264.
Asosheh, A., Nalchigar, S., & Jamporazmey, M. (2010). Information technology project evaluation: An integrated data envelopment analysis and balanced scorecard approach. Expert Systems with Applications, 37 (8), 5931–5938.
Blokdijk, G. (2008). Balanced scorecard 100 success secrets, 100 most asked questions on approach, development, management, measures performance and strategy. Emereo Pty Ltd.
Charnes, A, Cooper, W.W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2, 429–44.
Chen,T.Y., Chen, C.B., & Peng, S.Y. (2008). Firm operation performance analysis using data envelopment analysis and balanced scorecard: A case study of a credit cooperative bank. International Journal of Productivity and Performance Management, 57 (7), 523 – 539.
Chen,T.Y., & Chen, L.H. (2007). DEA performance evaluation based on BSC indicators Incorporated The case of semiconductor industry. International Journal of Productivity and Performance Management, 56(4), 335 – 357.
Cook, W.D., & Seiford, L.M. (2009). Data Envelopment Analysis(DEA)-thirty years on European. Journal of Operational Research, 192(1), 1–17.
Cooper, W.W., Seiford, L.M., & Zhu, J. (2004). Handbook on data envelopment analysis. New York: Kluwer Academic Publishers.
Cook, W.D., & Zhu, J. (2005). Modelling performance measurement: applications and implementation issues in DEA. Boston: Springer Science & Business Media, Inc.
Dalalah, D., Hayajneh, M., & Batieha, F. (2011). A fuzzy multi-criteria decision making model for supplier selection. Expert Systems with Applications, 38(7), 8384-8391.
Eilat, H., Golany, B., & Shtub, A. (2006). Constructing and evaluating balanced portfolios of R & D projects with interactions: A DEA based methodology. European Journal of Operational Research, 172 (3), 1018–1039.
Eilat, H., Golany, B., Shtub, A. (2008). R & D project evaluation: An integrated DEA and balanced scorecard approach. Omega, 36(5), 895 – 912.
Hiete, M., Merz, M., Comes,T., & Schultmann, F. (2011).Trapezoidal fuzzy DEMATEL method to analyze and correct for relations between variables in a composite indicator for disaster resilience. OR Spectrum.
JalaliNaini, S. GH., Aliahmadi, A.R., & Jafari-Eskandari, M. (2011). Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and balanced scorecard: A case study of an auto industry supply chain. Resources, Conservation and Recycling, 55(6), 593-603.
Jassbi, J., Mohamadnejad, F., & Nasrollahzadeh, H. (2011).A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map. Expert Systems with Applications, 38(5), 5967–5973.
Kaplan, R.S., & Norton, D.P.(1992). The Balanced Scorecard measures that drive performance. Harvard Business Review, 71–9. January–February.
Kaplan, R. S., & Norton, D.P. (2000). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School Press.
Li,Y., Chen, Y., Liang, L., & Xie, J. (2012). DEA models for extended two-stage network structures. Omega, 40(5), 611-618.
Luo,Y., Bi, G., Liang, L. (2012). Input/output indicator selection for DEA efficiency evaluation: An empirical study of Chinese commercial banks. Expert Systems with Applications, 39(1), 1118-1123.
Makhijani, N., & Creelman, J. (2008). How leading organizations successfully implement corporate strategy with the balanced scorecard. The OTI Thought Leadership Series, 1, 1-16.
Manthos, D. M. D., & Papanikolaou, N. L. (2009). Determinants of bank efficiency: evidence from a semi-parametric methodology. Managerial Finance, 35(3), 260-275.
Neely, A.D., Gregory, M., & Platts, K. (1995). Performance measurement system design: A literature review and research agenda. International Journal of Operation, Production and Management. 15(4), 80-116.
Nissen, V. (2006). Modeling corporate strategy with the fuzzy balanced scorecard. In: Hüllermeier E, Kruse R, Nürnberger A, Strackeljan J (eds.): Proceedings Symposium on Fuzzy Systems in Computer Science FSCS, Magdeburg. 121-138.
Otley D. (1999). Performance management: a framework for management control systems research. Management Accounting Research, 10, 363–382.
Rickards R.C. ( 2003). Setting benchmarks and evaluating Balanced Scorecards with data envelopment analysis. Benchmarking: An International Journal, 10(3), 226–245.
Rouse, P., Putterill, M., & Ryan, D. (2002). Integrated performance measurement design: insights from an application in aircraft maintenance. Management Accounting Research,13(2), 229–248.
Seyed-hosseini, S. M., EbrahimiTaleghani, A., Bakhsha, A., & Partovi, S. (2011). Extracting leanness criteria by employing the concept of Balanced Scorecard. Expert Systems with Applications, 38(8), 10454–10461.
Timothy, J. (2005). Fuzzy Logic with Engineering Application, 2nd Ed., Hoboken, NJ, USA:Wiley:114.
Valderrama, T.G., Mulero-Mendigorri, E., Revuelta-Bordoy, D. (2009). Relating the perspectives of the balanced scorecard for R & D by means of DEA. European Journal of Operational Research, 196(3), 1177–1189.
Wang, J. (2006). Corporate performance efficiency investigated by Data Envelopment Analysis and Balanced Scorecard. The Journal of American Academy of Business, 9(2), 312–319.
Xu, Y., Yeh, C-H. (2012). An integrated approach to evaluation and planning of best practices. Omega, 40(1), 65-78.
Zadeh, L.A. (1975). The concept of a linguistic variable and its application to approximate reasoning. Information Science, 8, 199-249.
Amado, C. A., Santos ,S.P., & Marques, P.M.(2012). Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment. Omega, 40(3), 390–403.
Anderson, P., & Peterson, N. C. (1993). A procedure for ranking efficient unit in data envelopment analysis. Management Science, 39, 1261-1264.
Asosheh, A., Nalchigar, S., & Jamporazmey, M. (2010). Information technology project evaluation: An integrated data envelopment analysis and balanced scorecard approach. Expert Systems with Applications, 37 (8), 5931–5938.
Blokdijk, G. (2008). Balanced scorecard 100 success secrets, 100 most asked questions on approach, development, management, measures performance and strategy. Emereo Pty Ltd.
Charnes, A, Cooper, W.W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2, 429–44.
Chen,T.Y., Chen, C.B., & Peng, S.Y. (2008). Firm operation performance analysis using data envelopment analysis and balanced scorecard: A case study of a credit cooperative bank. International Journal of Productivity and Performance Management, 57 (7), 523 – 539.
Chen,T.Y., & Chen, L.H. (2007). DEA performance evaluation based on BSC indicators Incorporated The case of semiconductor industry. International Journal of Productivity and Performance Management, 56(4), 335 – 357.
Cook, W.D., & Seiford, L.M. (2009). Data Envelopment Analysis(DEA)-thirty years on European. Journal of Operational Research, 192(1), 1–17.
Cooper, W.W., Seiford, L.M., & Zhu, J. (2004). Handbook on data envelopment analysis. New York: Kluwer Academic Publishers.
Cook, W.D., & Zhu, J. (2005). Modelling performance measurement: applications and implementation issues in DEA. Boston: Springer Science & Business Media, Inc.
Dalalah, D., Hayajneh, M., & Batieha, F. (2011). A fuzzy multi-criteria decision making model for supplier selection. Expert Systems with Applications, 38(7), 8384-8391.
Eilat, H., Golany, B., & Shtub, A. (2006). Constructing and evaluating balanced portfolios of R & D projects with interactions: A DEA based methodology. European Journal of Operational Research, 172 (3), 1018–1039.
Eilat, H., Golany, B., Shtub, A. (2008). R & D project evaluation: An integrated DEA and balanced scorecard approach. Omega, 36(5), 895 – 912.
Hiete, M., Merz, M., Comes,T., & Schultmann, F. (2011).Trapezoidal fuzzy DEMATEL method to analyze and correct for relations between variables in a composite indicator for disaster resilience. OR Spectrum.
JalaliNaini, S. GH., Aliahmadi, A.R., & Jafari-Eskandari, M. (2011). Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and balanced scorecard: A case study of an auto industry supply chain. Resources, Conservation and Recycling, 55(6), 593-603.
Jassbi, J., Mohamadnejad, F., & Nasrollahzadeh, H. (2011).A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map. Expert Systems with Applications, 38(5), 5967–5973.
Kaplan, R.S., & Norton, D.P.(1992). The Balanced Scorecard measures that drive performance. Harvard Business Review, 71–9. January–February.
Kaplan, R. S., & Norton, D.P. (2000). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School Press.
Li,Y., Chen, Y., Liang, L., & Xie, J. (2012). DEA models for extended two-stage network structures. Omega, 40(5), 611-618.
Luo,Y., Bi, G., Liang, L. (2012). Input/output indicator selection for DEA efficiency evaluation: An empirical study of Chinese commercial banks. Expert Systems with Applications, 39(1), 1118-1123.
Makhijani, N., & Creelman, J. (2008). How leading organizations successfully implement corporate strategy with the balanced scorecard. The OTI Thought Leadership Series, 1, 1-16.
Manthos, D. M. D., & Papanikolaou, N. L. (2009). Determinants of bank efficiency: evidence from a semi-parametric methodology. Managerial Finance, 35(3), 260-275.
Neely, A.D., Gregory, M., & Platts, K. (1995). Performance measurement system design: A literature review and research agenda. International Journal of Operation, Production and Management. 15(4), 80-116.
Nissen, V. (2006). Modeling corporate strategy with the fuzzy balanced scorecard. In: Hüllermeier E, Kruse R, Nürnberger A, Strackeljan J (eds.): Proceedings Symposium on Fuzzy Systems in Computer Science FSCS, Magdeburg. 121-138.
Otley D. (1999). Performance management: a framework for management control systems research. Management Accounting Research, 10, 363–382.
Rickards R.C. ( 2003). Setting benchmarks and evaluating Balanced Scorecards with data envelopment analysis. Benchmarking: An International Journal, 10(3), 226–245.
Rouse, P., Putterill, M., & Ryan, D. (2002). Integrated performance measurement design: insights from an application in aircraft maintenance. Management Accounting Research,13(2), 229–248.
Seyed-hosseini, S. M., EbrahimiTaleghani, A., Bakhsha, A., & Partovi, S. (2011). Extracting leanness criteria by employing the concept of Balanced Scorecard. Expert Systems with Applications, 38(8), 10454–10461.
Timothy, J. (2005). Fuzzy Logic with Engineering Application, 2nd Ed., Hoboken, NJ, USA:Wiley:114.
Valderrama, T.G., Mulero-Mendigorri, E., Revuelta-Bordoy, D. (2009). Relating the perspectives of the balanced scorecard for R & D by means of DEA. European Journal of Operational Research, 196(3), 1177–1189.
Wang, J. (2006). Corporate performance efficiency investigated by Data Envelopment Analysis and Balanced Scorecard. The Journal of American Academy of Business, 9(2), 312–319.
Xu, Y., Yeh, C-H. (2012). An integrated approach to evaluation and planning of best practices. Omega, 40(1), 65-78.
Zadeh, L.A. (1975). The concept of a linguistic variable and its application to approximate reasoning. Information Science, 8, 199-249.