How to cite this paper
Abdolshah, M., Javadinia, M., Astanbous, M & Eslami, M. (2002). An integrated approach to analyze strategy map using BSC – FUZZY AHP: A case study of auto industry.Management Science Letters , 2(2), 705-712.
Refrences
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Bozbura, F.T., Beskese, A. & Kahraman, C. (2007). Prioritization of human capital measurement indicators using fuzzy AHP. Expert Systems with Applications, 32, 1100-1112.
Chang, D.Y. (1996). Applications of the extent analysis method on fuzzy AHP. European Journal of Operational Research, 649–655.
Chytas, P. (2008). A proactive fuzzy cognitive balanced scorecard, IEEE World Congress on Computational Intelligence Systems.
Creelman, J., & Makhijani, N. (2005). Succeeding with the balanced scorecard in the mastering business in Asia series, Wiley Executive.
Creelman, J., & Makhijani, N. (2008). How leading organizations successfully implement corporate strategy with the balanced scorecard. The OTI Thought Leadership Series, 1, 1-16.
Ghazi noori, S., & Tavasolizadeh, S. (2009). evaluation of National Nanotechnology Program with balancing scorecard in Iran. Journal of science & technology, 4.
Grigoroudis, E., Orfanoudaki, E., & Zopounidis, C. (2012). Strategic performance measurement in a healthcare organization : Amultiple criteria approach based on balanced score. Omega, 40, 104–119.
Heo, E., Kim, J., & Boo, K.J. (2010). Analysis of the assessment factors for renewable energy dissemination program evaluation using fuzzy AHP. Renewable and Sustainable Energy Reviews.
Huang, H. C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, 36(1), 209-218.
Huang, H.C., Lai, M.C., Lin, L.H. (2011). Developing strategic measurement and improvement for the biopharmaceutical firm: Using the BSC hierarchy. Expert Systems with Applications, 38, 4875–4881
Jassbi, J., Mohamadnejad, F., & Nasrollahzadeh, H. (2011). A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map. Expert Systems with Applications, 38, 5967–5973.
Kaplan, R. S., & Norton, D. P. (1996b). The balanced scorecard: translating strategy into action. Boston: Harvard Business School Press.
Kaplan, R. & Norton, D. (2000). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School Press.
Kong , E. (2010). Analyzing BSC and IC’s usefulness in nonprofit organizations. Journal of Intellectual Capital, 11(3), 284-304.
Lee, A. H. I., Chen, W. C., & Chang, C. J. (2008). A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan. Expert Systems with Applications, 34, 96–107.
Leung, L. C., Lam, K. C., & Cao, D. (2006). Implementing the balanced scorecard using the analytic hierarchy process and the analytic network process. Journal of the Operational Research Society, 57, 682–691.
Momeni, M., Khodaei, S., & Bashiri, M. (2010). Evaluation of performance of society assurance organization by used of combination FDEA and BSC. Journal of industrial management, 3, 137- 152.
Niven P. R. (2008). Balanced scorecard : Step-by-step for government and nonprofit agencies, Wiley, 2nd ed.
Niven P., R. (2006). Balanced scorecard step-by-step: Maximizing performance and maintaining results, 2 Edition, John Wiley & Sons, 2006.
Saaty, T. L. (1980). The Analytic Hierarchy Process. New York: McGraw-Hill.
Schmidberger, S., Bals, L., Hartmann, E., & Jahns, C. (2009). Ground handling services at European hub airports: development of a performance measurement system for benchmarking. International Journal of Production Economics, 117, 104–111.
Seyedhosseini, S.M., Taleghani, A.E., Bakhsha, A. and Partovi, S. (2011). Extracting leanness criteria by employing the concept of Balanced Scorecard,Journal of Expert Systems with Applications 38 .pp. 10454–10461.
Tseng, M.L. (2010). Implementation and performance evaluation using the fuzzy network balanced scorecard. Journal of Computers & Education, 55, 188 –201.
Varma, S., Wadhwa, S., & Deshmukh, S. G. (2008). Evaluating petroleum supply chain performance: Application of analytical hierarchy process to balanced scorecard. Asia Pacific Journal of Marketing and Logistics, 20(3), 343–356.
Wang, C.H., Lu, I.Y., & Chen, C.B. (2010). Integrating hierarchical balanced scorecard with non-additive fuzzy integral for evaluating high technology firm performance. International Journal of Production Economics, 128, 413–426.
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard. Journal of Evaluation and Program Planning, 34, 37–50.
Xu , Y., & Yeh, C.H. (2012). An integrated approach to evaluation and planning of best practices. Omega, 40, 65–78.
Yuksel, I., & Dag deviren, M. (2010). Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firm. Expert Systems with Applications, 37, 1270–1278.
Bozbura, F.T., Beskese, A. & Kahraman, C. (2007). Prioritization of human capital measurement indicators using fuzzy AHP. Expert Systems with Applications, 32, 1100-1112.
Chang, D.Y. (1996). Applications of the extent analysis method on fuzzy AHP. European Journal of Operational Research, 649–655.
Chytas, P. (2008). A proactive fuzzy cognitive balanced scorecard, IEEE World Congress on Computational Intelligence Systems.
Creelman, J., & Makhijani, N. (2005). Succeeding with the balanced scorecard in the mastering business in Asia series, Wiley Executive.
Creelman, J., & Makhijani, N. (2008). How leading organizations successfully implement corporate strategy with the balanced scorecard. The OTI Thought Leadership Series, 1, 1-16.
Ghazi noori, S., & Tavasolizadeh, S. (2009). evaluation of National Nanotechnology Program with balancing scorecard in Iran. Journal of science & technology, 4.
Grigoroudis, E., Orfanoudaki, E., & Zopounidis, C. (2012). Strategic performance measurement in a healthcare organization : Amultiple criteria approach based on balanced score. Omega, 40, 104–119.
Heo, E., Kim, J., & Boo, K.J. (2010). Analysis of the assessment factors for renewable energy dissemination program evaluation using fuzzy AHP. Renewable and Sustainable Energy Reviews.
Huang, H. C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, 36(1), 209-218.
Huang, H.C., Lai, M.C., Lin, L.H. (2011). Developing strategic measurement and improvement for the biopharmaceutical firm: Using the BSC hierarchy. Expert Systems with Applications, 38, 4875–4881
Jassbi, J., Mohamadnejad, F., & Nasrollahzadeh, H. (2011). A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map. Expert Systems with Applications, 38, 5967–5973.
Kaplan, R. S., & Norton, D. P. (1996b). The balanced scorecard: translating strategy into action. Boston: Harvard Business School Press.
Kaplan, R. & Norton, D. (2000). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School Press.
Kong , E. (2010). Analyzing BSC and IC’s usefulness in nonprofit organizations. Journal of Intellectual Capital, 11(3), 284-304.
Lee, A. H. I., Chen, W. C., & Chang, C. J. (2008). A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan. Expert Systems with Applications, 34, 96–107.
Leung, L. C., Lam, K. C., & Cao, D. (2006). Implementing the balanced scorecard using the analytic hierarchy process and the analytic network process. Journal of the Operational Research Society, 57, 682–691.
Momeni, M., Khodaei, S., & Bashiri, M. (2010). Evaluation of performance of society assurance organization by used of combination FDEA and BSC. Journal of industrial management, 3, 137- 152.
Niven P. R. (2008). Balanced scorecard : Step-by-step for government and nonprofit agencies, Wiley, 2nd ed.
Niven P., R. (2006). Balanced scorecard step-by-step: Maximizing performance and maintaining results, 2 Edition, John Wiley & Sons, 2006.
Saaty, T. L. (1980). The Analytic Hierarchy Process. New York: McGraw-Hill.
Schmidberger, S., Bals, L., Hartmann, E., & Jahns, C. (2009). Ground handling services at European hub airports: development of a performance measurement system for benchmarking. International Journal of Production Economics, 117, 104–111.
Seyedhosseini, S.M., Taleghani, A.E., Bakhsha, A. and Partovi, S. (2011). Extracting leanness criteria by employing the concept of Balanced Scorecard,Journal of Expert Systems with Applications 38 .pp. 10454–10461.
Tseng, M.L. (2010). Implementation and performance evaluation using the fuzzy network balanced scorecard. Journal of Computers & Education, 55, 188 –201.
Varma, S., Wadhwa, S., & Deshmukh, S. G. (2008). Evaluating petroleum supply chain performance: Application of analytical hierarchy process to balanced scorecard. Asia Pacific Journal of Marketing and Logistics, 20(3), 343–356.
Wang, C.H., Lu, I.Y., & Chen, C.B. (2010). Integrating hierarchical balanced scorecard with non-additive fuzzy integral for evaluating high technology firm performance. International Journal of Production Economics, 128, 413–426.
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard. Journal of Evaluation and Program Planning, 34, 37–50.
Xu , Y., & Yeh, C.H. (2012). An integrated approach to evaluation and planning of best practices. Omega, 40, 65–78.
Yuksel, I., & Dag deviren, M. (2010). Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firm. Expert Systems with Applications, 37, 1270–1278.