How to cite this paper
Heydariyeh, S., Javidnia, M & Mehdiabadi, A. (2012). A new approach to analyze strategy map using an integrated BSC and FUZZY DEMATEL.Management Science Letters , 2(1), 161-170.
Refrences
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Dalalah, D., Hayajneh, M., & Batieha, F. (2011). A fuzzy multi-criteria decision making model for supplier selection. Expert Systems with Applications, 38, 8384-8391.#
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Ghazi Noori, S., & Tavasolizadeh, S. (2009). Assessing national Iranian nanotechnology initiative by BSC; explaining the role of social capital as a miss. Journal of Science & Technology, 4 , 49- 58.#
Grigoroudis, E., Orfanoudaki, E., & Zopounidis, C. (2012). Strategic performance measurement in a healthcare organization: Amultiple criteria approach based on balanced score. Journal of Omega, 40, 104–119.#
Huang, H. C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. The journal Of Expert Systems with Applications, 36(1), 209–218.#
Huang.H.C., Lai.M.C., & Lin.L.H.(2011). Developing strategic measurement and improvement for the biopharmaceutical firm: Using the BSC hierarchy. Expert Systems with Applications, 38, 4875–4881.#
Jassbi, J., Mohamadnejad, F., & Nasrollahzadeh, H. (2011). A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map. Expert Systems with Applications, 38, 5967–5973.#
Kaplan, R., & Norton, D. (2000). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment, Harvard Business School Press.#
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Lin, C. J., & Wu, W. W. (2008). A causal analytical method for group decision-making under fuzzy environment. Expert Systems with Applications, 34(1), 205–213.#
Momeni, M., Khodaei, S., & Bashiri, M. (2010). Evaluation of performance of society assurance organization by used of combination FDEA and BSC. Journal of Industrial Management, 3, 137- 152.#
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Schmidberger, S., Bals, L., Hartmann, E., & Jahns, C. (2009). Ground handling services at European hub airports: development of a performance measurement system for benchmarking. International Journal of Production Economics, 117, 104–111.#
Seyedhosseini, S.M., Taleghani, A.E., Bakhsha, A., & Partovi, S. (2011). Extracting leanness criteria by employing the concept of Balanced Scorecard. Expert Systems with Applications, 38, 10454–10461.#
Tseng, M. L. (2010). Implementation and performance evaluation using the fuzzy network balanced scorecard, Journal of Computers & Education, 55, 188 –201.#
Tzeng, G. H., Chiang, C. H., & Li, C. W. (2007). Evaluating intertwined effects in elearning programs: A novel hybrid MCDM model based on factor analysis and DEMATEL. Expert Systems with Applications, 32, 1028–1044.#
Varma, S., Wadhwa, S., & Deshmukh, S. G. (2008). Evaluating petroleum supply chain performance: Application of analytical hierarchy process to balanced scorecard. Asia Pacific Journal of Marketing and Logistics, 20(3), 343–356.#
Wang, C.H., Lu, I.Y., & Chen, C.B. (2010). Integrating hierarchical balanced scorecard with non-additive fuzzy integral for evaluating high technology firm performance. International Journal of Production Economics, 128, 413–426.#
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard, Journal of Evaluation and Program Planning 34, 37–50.#
Xu, Y., & Yeh, C.H. (2012). An integrated approach to evaluation and planning of best practices, Omega, 40, 65–78.#
Yuksel, I., & Dag deviren, M. (2010).Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firm. Expert Systems with Applications, 37, 1270–1278.#
Zhou, Q., Huang, W., & Zhang, Y. (2010). Identifying success factors in emergency management using a fuzzy DEMATEL method. Safety Science, 49(2), 243- 252.#
Dalalah, D., Hayajneh, M., & Batieha, F. (2011). A fuzzy multi-criteria decision making model for supplier selection. Expert Systems with Applications, 38, 8384-8391.#
Fontela, E., & Gabus, A. (1976). The DEMATEL observer. DEMATEL 1976 Report. Switzerland, Geneva: Battelle Geneva Research Center.#
Ghazi Noori, S., & Tavasolizadeh, S. (2009). Assessing national Iranian nanotechnology initiative by BSC; explaining the role of social capital as a miss. Journal of Science & Technology, 4 , 49- 58.#
Grigoroudis, E., Orfanoudaki, E., & Zopounidis, C. (2012). Strategic performance measurement in a healthcare organization: Amultiple criteria approach based on balanced score. Journal of Omega, 40, 104–119.#
Huang, H. C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. The journal Of Expert Systems with Applications, 36(1), 209–218.#
Huang.H.C., Lai.M.C., & Lin.L.H.(2011). Developing strategic measurement and improvement for the biopharmaceutical firm: Using the BSC hierarchy. Expert Systems with Applications, 38, 4875–4881.#
Jassbi, J., Mohamadnejad, F., & Nasrollahzadeh, H. (2011). A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map. Expert Systems with Applications, 38, 5967–5973.#
Kaplan, R., & Norton, D. (2000). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment, Harvard Business School Press.#
Kong, E. (2010). Analyzing BSC and IC’s usefulness in nonprofit organizations. Journal of Intellectual Capital, 11(3), 284-304.#
Kuoa, M.S., & Liang, G.S. (2011). A novel hybrid decision-making model for selecting locations in a fuzzy environment. Mathematical and Computer Modelling, 54, 88-104.#
Lee, Y. C., Lee, M. L., Yen, T. M., & Huang, T. H. (2011). Analysis of fuzzy Decision Making Trial and Evaluation Laboratory on technology acceptance model. Expert Systems with Applications, 1-10.#
Lin, C. J., & Wu, W. W. (2008). A causal analytical method for group decision-making under fuzzy environment. Expert Systems with Applications, 34(1), 205–213.#
Momeni, M., Khodaei, S., & Bashiri, M. (2010). Evaluation of performance of society assurance organization by used of combination FDEA and BSC. Journal of Industrial Management, 3, 137- 152.#
Olson, E.M., & Slater, S.F. (2002). The balanced scorecard, competitive strategy, and performance. Business Horizons ,45, 11–16. #
Schmidberger, S., Bals, L., Hartmann, E., & Jahns, C. (2009). Ground handling services at European hub airports: development of a performance measurement system for benchmarking. International Journal of Production Economics, 117, 104–111.#
Seyedhosseini, S.M., Taleghani, A.E., Bakhsha, A., & Partovi, S. (2011). Extracting leanness criteria by employing the concept of Balanced Scorecard. Expert Systems with Applications, 38, 10454–10461.#
Tseng, M. L. (2010). Implementation and performance evaluation using the fuzzy network balanced scorecard, Journal of Computers & Education, 55, 188 –201.#
Tzeng, G. H., Chiang, C. H., & Li, C. W. (2007). Evaluating intertwined effects in elearning programs: A novel hybrid MCDM model based on factor analysis and DEMATEL. Expert Systems with Applications, 32, 1028–1044.#
Varma, S., Wadhwa, S., & Deshmukh, S. G. (2008). Evaluating petroleum supply chain performance: Application of analytical hierarchy process to balanced scorecard. Asia Pacific Journal of Marketing and Logistics, 20(3), 343–356.#
Wang, C.H., Lu, I.Y., & Chen, C.B. (2010). Integrating hierarchical balanced scorecard with non-additive fuzzy integral for evaluating high technology firm performance. International Journal of Production Economics, 128, 413–426.#
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard, Journal of Evaluation and Program Planning 34, 37–50.#
Xu, Y., & Yeh, C.H. (2012). An integrated approach to evaluation and planning of best practices, Omega, 40, 65–78.#
Yuksel, I., & Dag deviren, M. (2010).Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firm. Expert Systems with Applications, 37, 1270–1278.#
Zhou, Q., Huang, W., & Zhang, Y. (2010). Identifying success factors in emergency management using a fuzzy DEMATEL method. Safety Science, 49(2), 243- 252.#