This study analyzed the factors influencing the effectiveness of inter-organizational relationship (IOR) through relationship marketing of travel companies with their partners based on data collection with 256 responses who were working for travel companies in Vietnam. The study used a quantitative approach as factor analysis, multiple regressions and path analysis. The results indicated that inter-organizational relationship effectiveness was directly and indirectly affected by coordination, trust, frequency of interaction, commitment, communication, organizational compatibility, and relationship marketing. Surprisingly, formalization did not significantly affect the effectiveness of IOR and relationship marketing. This study is an essential reference for managers to make decisions and to enhance the effectiveness of their collaborative partnerships.

The study investigated the effect of psychological empowerment (PE) in between the High Performance Work System (HPWS) and Service Employees Performance (SEP) in the Automotive Retail Industry of Malaysia. We developed and examined a mediation model linking perceived-HPWS to SEP and PE plays as a mediator. From the self-determination theory, defined motivation as being intrinsic and extrinsic, whether PE enables the employees meeting the performance expectation. The proposed model can be substantiated wide data collection and data analysis. The research data are collected from a sample of 72 employees through a questionnaire. The findings suggest that the PE is a significant influence on SEP. It is expected that the findings of this study will guide Human Resource (HR) Practitioners to establish appropriate policies and procedures for effective HR practices to be deployed in the organization especially in the service industry environment.

Profitability is an important performance measure and a related study based on the life cycle of firms is appreciated by researchers and managers. The impact of the financial crisis adds novelty to such research. This study discusses the impact of financial ratios on profitability of firms under the influence of financial crises. It is based on a sample of 42 Jordanian firms and uses panel data regression on an annual dataset for the time period 2000-2018. The study found mature stage firms to be explained best with the suggested model. The impact of current ratio on the profitability of all companies was observed as positive while the profitability is found to be negatively affected by debt for all life cycle stages except for the declining stage. Also, it is found that the declining stage firms need to rely on debt to stay profitable and sustain.

In the context of Vietnam's socio-economy is gradually developing and actively participating in the industrial revolution 4.0, the State Bank of Vietnam (SBV) is making constant efforts to realize its mission and development orientation. Human resource development plays an increasingly important role at the State Bank, that always needs to be perfected and renovated. The effective and practical system of work performance evaluation, working motivation evaluation and remuneration will be the main basis for the State Bank's human resource development plan at present and in the coming years. This study aims to evaluate the factors affecting the SBV employee’s motivation; with data collected from 454 SBV’s employees around the Vietnam, the research applied the quantitative method, using the Exploratory factor analysis (EFA), regression model and the Structural Equation Model (SEM) to determine the factors affecting the SBV employee’s motivation. Research results show that there are 5 factors (job characteristics, working environment, Reward policy, compensation and benefit, development opportunities) with different impacts on SBV employee’s motivation. Based on the results, the study provides recommendations to enhance job performance results of SBV task special employees.

This paper aims to analyze the most relevant direct-antecedents of brand loyalty in the chemical emulsion industry. The purpose of the study is to find the crucial antecedents for chemical buyers; therefore, the paper contributes to business practitioners in managing customer loyalty, particularly in the chemical emulsion industry. Some hypotheses are exercised to get the finding, and this research employs the SEM-Lisrel 8.70 software program to process a total of 140 samples from the field. The respondent's industries are varied, such as coating, paper, textile, wood panel, putty, printing, and furniture. The main finding is the buyer's concern with products, services, and satisfaction; rational quality aspects become a brand identity. Images and activities associated with the brand do not affect loyalty.

Methods for the elimination of police corruption to enhance integrity, usually disregards its roots that are connected to societal elements in light of the fact that police corruption has societal causes and implementing a change of the police needs, to certain degree, transforming the community. In this research, a qualitative approach (semi-structured interviews, focus group meetings and observations) was used the analysis methods from social profiles categorized as per their degree of police corruption utilizing data. Researchers have described and examined the organizational and social determinants of police corruption to help decision-makers establish social and economic policy frameworks to monitor police corruption. Researchers concluded that poor pay, resource shortage, moral economy, and politicization of police are pertinent to police corruption. In addition, research evidence suggests that the government must increasingly strengthen organizational as well as social measures in order to minimize police corruption.

This study begins by establishing the nature of the debatable relationship between student burnout and engagement in an accounting context and investigates the impact of student major satisfaction as an antecedent factor for accounting student burnout and engagement. Hence, a survey of 280 students was conducted using Maslash Burnout inventory-student survey, Utrecht Work Engagement Scale and the Academic Major Satisfaction Scale for Students. The results partially support the argument that student engagement is independent and is a distinct concept from burnout. Furthermore, student major satisfaction was found to significantly impact both concepts. The results can be important for an appropriate university intervention in mitigating or enforcing these behaviors.

There is a universal consensus that improving employee performance is a cornerstone for any organization’s path to success and prosperity. However, when it comes to identifying what factors trigger such an improvement, there is anything but consensus among researchers. In this paper, a sample of government employees in the Sultanate of Oman is studied to discern the factors that affect employee performance. A factor analysis is applied to validate the constructs used to measure the various variables. A correlation analysis and a corresponding multiple linear regression is carried out to test the hypotheses. In contrast to many research findings, the results indicate that the only significant factor is technology; whereas leadership and organizational structure are neutral. The results are analyzed and discussed in view of the socio-cultural context of the Sultanate of Oman and the GCC region.

The purpose of this paper is to examine the effects of knowledge management and advanced technology on innovative capability in order to improve the organization performance. A survey of 200 SMEs in the service industry was conducted. Partial least squares structural equation modelling (PLS_SEM) was used to test the mediation role of the service innovation on the relationships between both knowledge management and advance technology and the organizational performance. The results showed there were links between knowledge management and organizational performance. Nevertheless, it was discovered that service innovation mediated the relationship between the knowledge management and cost and financial performance, and between advance technology and cost and financial performance. The paper shows a way forward of how to measures the organizational performance in such a way that they are led from the development of innovation capability generated through knowledge management and the advance technology in the service industry.

This paper aims to study the relationship between human resource management practices (including work itself, training and development, supervisor support, co-workers ‘relation, salary, and working environment) and job satisfaction among employees in Japanese agri-businesses in Vietnam. The structured questionnaires were distributed to 200 employees to collect the primary data out of which 179 useable were returned to test the research hypotheses. Results shows that the work itself, training and development, co-workers’ relation, salary and working environment had positive effects on employees’ job satisfaction. However, there were no relationship found between supervisor support with job satisfaction. Finally, based on the results of qualitative and quantitative evidence as well of the comprehensive interview, some suggestions were given to human resource management practices in Japanese agricultural companies to achieve high level of job satisfaction.