How to cite this paper
Nguyen, H., Grant, D., Bovis, C., Nguyen, T & Mac, Y. (2022). Digitalization in public sector in emerging economies: The enablers and inhibitors influence electronic customs in Vietnam.International Journal of Data and Network Science, 6(3), 921-934.
Refrences
Acs, Z. J., & Audretsch, D. B. (1990). Innovation and small firms. Mit Press.
Agility (2021). Emerging market turmoil follows once in a generation Covid-19 disruption. Retrieved from https://logisticsinsights.agility.com/wp-content/uploads/2021/02/Agility-Emerging-Markets-Logistics-Index.pdf
Al-Hujran, O., Al-dalahmeh, M., & Aloudat, A. (2011). The role of national culture on citizen adoption of eGovernment services: An empirical study. Electronic Journal of E-government, 9(2), pp93-106.
Bagozzi, R. P. (1981). Evaluating structural equation models with unobservable variables and measurement error: a com-ment.
Bagozzi, R. P. (2010). Structural equation models are modelling tools with many ambiguities: Comments acknowledging the need for caution and humility in their use. Journal of Consumer Psychology, 20(2), 208-214.
Biljan, J., & Trajkov, A. (2012). Risk Management and Customs Performance Improvements: The Case of the Republic of Macedonia. Procedia - Social and Behavioral Sciences, 44(2012), 301-313.
Brown, T. A. (2015). Confirmatory factor analysis for applied research. Guilford publications.
Browne, M., & Cudeck, R. (1993). Alternative ways of assessing modelfit. In: K. A. Bollen & J. S.Long (Eds.),Testing structural equation models(pp. 136–162). Thousand Oaks, CA: Sage.
Choi, J. Y., (2011). A Survey of Single Window Implementation, World Customs Organization.
Dam, S.T (2013). Electronic customs in Vietnam: A case study of electronic government in a transitional developing economy. PhD, Grififth University, Australia.
Dmitrieva, O., Rudakova, E., Alexandrova, J., Majerčák, P., & Majerčák, J. (2021). Customs Procedure of Customs Trans-it for the Carriage of Goods by Roads in Russia. Transportation Research Procedia, 53, 204-211.
Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implica-tions. Academy of management Review, 20(1), 65-91.
Fitzgerald, L., & Storbeck, J. E. (2003). Pluralistic views of performance. Management Decision, 41(8), 741-750.
Fornell, C. & Larcker, D.F. (1981). Structural equation models with unobservable variables and measurement error: Alge-bra and statistics.
Freeman, R. (1984). Strategic Management: A Stakeholder Approach. Ballinger, Boston, MA.
Gerpott, T. J. (2011). Attribute perceptions as factors explaining Mobile Internet acceptance of cellular customers in Ger-many – An empirical study comparing actual and potential adopters with distinct categories of access appliances. Ex-pert Systems with Applications, 38(3), 2148-2162. doi: 10.1016/j.eswa.2010.08.001
Goossenaerts, J. B. (2006). A domain model for the IST infrastructure. In Interoperability of enterprise software and ap-plications (pp. 373-384). Springer, London.
Gordhan, P. (2007). Customs in the 21st century. World Customs Journal, 01(01), 49-54.
Götz, O., Liehr-Gobbers, K., & Krafft, M. (2010). Evaluation of structural equation models using the partial least squares (PLS) approach. In Handbook of partial least squares (pp. 691-711). Springer, Berlin, Heidelberg.
Granqvist, M., Hintsa, J., & Männistö, T. (2011). E-Customs Study: Private Sector Views on Potential Benefits of Further Electronic Customs Developments in Switzerland. Paper presented at the Workshop on IT Innovations Enabling Seam-less and Secure Supply Chains, Delft, The Netherlands.
Grant, D. B., Banomyong, R., & Gibson, B. J. (2021). A brave new world for retail logistics and SCM in the 2020s and be-yond. International Journal of Logistics Research and Applications, 1-14.
Grant, D. B., Menachof, D. & Bovis, C. (2021). The ‘deglobalisation’ of logistics and supply chains in an increasingly na-tionalistic and risky world. In Global Logistics: New Directions in Supply Chain Management (8th Ed.), (pp. 427-446). Kogan Page.
Grewal, R., & Dharwadkar, R. (2002). The role of the institutional environment in marketing channels. Journal of Market-ing, 66(3), 82-97.
Hair, J. F, Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis: a global perspective, Upper Saddle River, N.J.; London, Pearson Education.
Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis a global perspective, Upper Saddle River, N.J. ; London, Pearson Education.
Hellberg, R., & Sannes, R. (1991). Customs clearance and electronic data interchange - A case study of Norwegian freight forwarders using EDI. International Journal of Production Economics, 24(1991), 91-101.
Henningsson, S., Gal, U., Andersen, N. B., & Tan, Y.-H. (2011). The Next Generation Information Infrastructure for Inter-national Trade. Journal of Theoretical and Applied Electronic Commerce Research, 6(1), 1-15.
Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online readings in psychology and cul-ture, 2(1), 8.
Holloway, S. (2009). The transition from e- customs to e-border management. World Customs Journal, 3(1), 13-25.
Holzner, M., & Peci, F. (2011). The impact of customs procedures on business performance: evidence from Kosovo (No. 76). wiiw Working Paper.
Ilegbinosa, I. A., & Jumbo, E. (2015). Small and medium scale enterprises and economic growth in Nigeria: 1975-2012. International Journal of Business and Management, 10(3), 203.
Johnson, S., & Loveman, G. (1995). Starting Over: Poland After Communism. Harvard Business Review, 73(2), 44-55.
Jöreskog, K. G. (1969). A general approach to confirmatory maximum likelihood factor analysis. Psychometrika, 34(2), 183-202.
Jöreskog, K. G., & Sörbom, D. (1985). Simultaneous analysis of longitudinal data from several cohorts. In Cohort analysis in social research (pp. 323-341). Springer, New York, NY.
King, J., & Konsynski, B. (1990). Singapore TradeNet (A): A Tale of One City. Harvard Business School, Case 9-191-009.
Lee, T.-T. (2004). Nurses’ adoption of technology: Application of Rogers’ innovation-diffusion model. Applied Nursing Research, 17(4), 231-238. doi: http://dx.doi.org/10.1016/j.apnr.2004.09.001
Mackenzie, S. B., Podsakoff, P. M., & Podsakoff, N.P (2011). Construct measurement and
validation procedures in MIS and behavioral research: integrating new and existing techniques. MIS quarterly, 35, 293-334
Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886.
Pallant, J. (2011). SPSS survival manual. McGraw-Hill Education (UK).
Pallant, J. (2020). SPSS survival manual: A step by step guide to data analysis using IBM SPSS. Routledge.
Rana, N. P., Williams, M. D., Dwivedi, Y. K., & Williams, J. (2012). Theories and theoretical models for examining the adoption of e-government services. E - Service Journal, 8(2), 26-56,107-108.
Raus, M. (2010). Diffusion of Business-to-Government IT Innovations: The Case of e-Customs. PhD, The University of St. Gallen, D-Druck-Spescha, St. Gallen. (Dissertation no. 3788)
Raus, M., Flügge, B., & Boutellier, R. (2009). Electronic customs innovation: An improvement of governmental infra-structures. Government Information Quarterly, 26(2), 246-256.
Rogers, E. M. (2003). Diffusion of innovations. 5th ed., New York; London: Free Press.
Salehi Kakhki, M., Jahani, M., & Ghanbarzadeh, H. (2019). Identification and prioritization of factors affecting the crea-tion of rural entrepreneurship opportunities in Iran. Journal of Research and Rural Planning, 8(4), 69-90.
Scott, W. R. (1987). The adolescence of institutional theory. Administrative science quarterly, 32(4), 493-511.
Shane, S. (1993). Cultural influences on national rates of innovation. Journal of business venturing, 8(1), 59-73.
Storey, D.J. (1994). Understanding the Small Business Sector, Routledge, London.
Tabachnick, B. G., Fidell, L. S., & Ullman, J. B. (2007). Using multivariate statistics (Vol. 5, pp. 481-498). Boston, MA: Pearson.
Tan, Y.H., Klein, S., Rukanova, B., Higgins, A. & Baida, Z. (2006). E-customs innovation and transformation: A research approach. BLED 2006 Proceedings, p.41
UNCTAD (2006). World investment report. FDI from Developing and Transition Economies: Implications for Develop-ment.
UNPAN (2012). E-customs. South Korea: Korea Customs Service. Retrieved from http://unpan1.un.org/intradoc/groups/public/documents/eropa/unpan029256.pdf
Urciuoli, L., Hintsa, J., & Ahokas, J. (2013). Drivers and barriers affecting usage of e-Customs — A global survey with customs administrations using multivariate analysis techniques. Government Information Quarterly, 30(4), 473-485. doi: http://dx.doi.org/10.1016/j.giq.2013.06.001
VCCI (2016). Report. Assess efficiency of electronic customs in Vietnam
VGDC (2016, 2017, 2018, 2019, 2020). Annual Report, Hanoi, Vietnam
Vietnam Financial Magazine (2020). Improvement of clearance time at Noi Bai International Airport. Retrieved from http://thoibaotaichinhvietnam.vn/pages/nhip-song-tai-chinh/2020-09-28/thoi-gian-thong-quan-hang-hoa-tai-san-bay-noi-bai-giam-chi-con-10-phut-92747.aspx
Vietnam General Statistics Office (2020). Export and import annual report, Hanoi, Vietnam
Warkentin, M., Gefen, D., Pavlou, P.A. and Rose, G.M. (2002). Encouraging citizen adoption of e-government by building trust. Electronic markets, 12(3), 157-162.
World Bank (2018). Logistics Performance Index (LPI) report. Access at https://lpi.worldbank.org/international/global
WTO (2019). Annual Report. Geneva, Switzerland. Retrieved from: https://www.wto.org/english/res_e/booksp_e/anrep19_e.pdf
Zucker, L. G. (1987). Institutional theories of organization. Annual review of sociology, 13(1), 443-464.
Agility (2021). Emerging market turmoil follows once in a generation Covid-19 disruption. Retrieved from https://logisticsinsights.agility.com/wp-content/uploads/2021/02/Agility-Emerging-Markets-Logistics-Index.pdf
Al-Hujran, O., Al-dalahmeh, M., & Aloudat, A. (2011). The role of national culture on citizen adoption of eGovernment services: An empirical study. Electronic Journal of E-government, 9(2), pp93-106.
Bagozzi, R. P. (1981). Evaluating structural equation models with unobservable variables and measurement error: a com-ment.
Bagozzi, R. P. (2010). Structural equation models are modelling tools with many ambiguities: Comments acknowledging the need for caution and humility in their use. Journal of Consumer Psychology, 20(2), 208-214.
Biljan, J., & Trajkov, A. (2012). Risk Management and Customs Performance Improvements: The Case of the Republic of Macedonia. Procedia - Social and Behavioral Sciences, 44(2012), 301-313.
Brown, T. A. (2015). Confirmatory factor analysis for applied research. Guilford publications.
Browne, M., & Cudeck, R. (1993). Alternative ways of assessing modelfit. In: K. A. Bollen & J. S.Long (Eds.),Testing structural equation models(pp. 136–162). Thousand Oaks, CA: Sage.
Choi, J. Y., (2011). A Survey of Single Window Implementation, World Customs Organization.
Dam, S.T (2013). Electronic customs in Vietnam: A case study of electronic government in a transitional developing economy. PhD, Grififth University, Australia.
Dmitrieva, O., Rudakova, E., Alexandrova, J., Majerčák, P., & Majerčák, J. (2021). Customs Procedure of Customs Trans-it for the Carriage of Goods by Roads in Russia. Transportation Research Procedia, 53, 204-211.
Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implica-tions. Academy of management Review, 20(1), 65-91.
Fitzgerald, L., & Storbeck, J. E. (2003). Pluralistic views of performance. Management Decision, 41(8), 741-750.
Fornell, C. & Larcker, D.F. (1981). Structural equation models with unobservable variables and measurement error: Alge-bra and statistics.
Freeman, R. (1984). Strategic Management: A Stakeholder Approach. Ballinger, Boston, MA.
Gerpott, T. J. (2011). Attribute perceptions as factors explaining Mobile Internet acceptance of cellular customers in Ger-many – An empirical study comparing actual and potential adopters with distinct categories of access appliances. Ex-pert Systems with Applications, 38(3), 2148-2162. doi: 10.1016/j.eswa.2010.08.001
Goossenaerts, J. B. (2006). A domain model for the IST infrastructure. In Interoperability of enterprise software and ap-plications (pp. 373-384). Springer, London.
Gordhan, P. (2007). Customs in the 21st century. World Customs Journal, 01(01), 49-54.
Götz, O., Liehr-Gobbers, K., & Krafft, M. (2010). Evaluation of structural equation models using the partial least squares (PLS) approach. In Handbook of partial least squares (pp. 691-711). Springer, Berlin, Heidelberg.
Granqvist, M., Hintsa, J., & Männistö, T. (2011). E-Customs Study: Private Sector Views on Potential Benefits of Further Electronic Customs Developments in Switzerland. Paper presented at the Workshop on IT Innovations Enabling Seam-less and Secure Supply Chains, Delft, The Netherlands.
Grant, D. B., Banomyong, R., & Gibson, B. J. (2021). A brave new world for retail logistics and SCM in the 2020s and be-yond. International Journal of Logistics Research and Applications, 1-14.
Grant, D. B., Menachof, D. & Bovis, C. (2021). The ‘deglobalisation’ of logistics and supply chains in an increasingly na-tionalistic and risky world. In Global Logistics: New Directions in Supply Chain Management (8th Ed.), (pp. 427-446). Kogan Page.
Grewal, R., & Dharwadkar, R. (2002). The role of the institutional environment in marketing channels. Journal of Market-ing, 66(3), 82-97.
Hair, J. F, Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis: a global perspective, Upper Saddle River, N.J.; London, Pearson Education.
Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis a global perspective, Upper Saddle River, N.J. ; London, Pearson Education.
Hellberg, R., & Sannes, R. (1991). Customs clearance and electronic data interchange - A case study of Norwegian freight forwarders using EDI. International Journal of Production Economics, 24(1991), 91-101.
Henningsson, S., Gal, U., Andersen, N. B., & Tan, Y.-H. (2011). The Next Generation Information Infrastructure for Inter-national Trade. Journal of Theoretical and Applied Electronic Commerce Research, 6(1), 1-15.
Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online readings in psychology and cul-ture, 2(1), 8.
Holloway, S. (2009). The transition from e- customs to e-border management. World Customs Journal, 3(1), 13-25.
Holzner, M., & Peci, F. (2011). The impact of customs procedures on business performance: evidence from Kosovo (No. 76). wiiw Working Paper.
Ilegbinosa, I. A., & Jumbo, E. (2015). Small and medium scale enterprises and economic growth in Nigeria: 1975-2012. International Journal of Business and Management, 10(3), 203.
Johnson, S., & Loveman, G. (1995). Starting Over: Poland After Communism. Harvard Business Review, 73(2), 44-55.
Jöreskog, K. G. (1969). A general approach to confirmatory maximum likelihood factor analysis. Psychometrika, 34(2), 183-202.
Jöreskog, K. G., & Sörbom, D. (1985). Simultaneous analysis of longitudinal data from several cohorts. In Cohort analysis in social research (pp. 323-341). Springer, New York, NY.
King, J., & Konsynski, B. (1990). Singapore TradeNet (A): A Tale of One City. Harvard Business School, Case 9-191-009.
Lee, T.-T. (2004). Nurses’ adoption of technology: Application of Rogers’ innovation-diffusion model. Applied Nursing Research, 17(4), 231-238. doi: http://dx.doi.org/10.1016/j.apnr.2004.09.001
Mackenzie, S. B., Podsakoff, P. M., & Podsakoff, N.P (2011). Construct measurement and
validation procedures in MIS and behavioral research: integrating new and existing techniques. MIS quarterly, 35, 293-334
Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886.
Pallant, J. (2011). SPSS survival manual. McGraw-Hill Education (UK).
Pallant, J. (2020). SPSS survival manual: A step by step guide to data analysis using IBM SPSS. Routledge.
Rana, N. P., Williams, M. D., Dwivedi, Y. K., & Williams, J. (2012). Theories and theoretical models for examining the adoption of e-government services. E - Service Journal, 8(2), 26-56,107-108.
Raus, M. (2010). Diffusion of Business-to-Government IT Innovations: The Case of e-Customs. PhD, The University of St. Gallen, D-Druck-Spescha, St. Gallen. (Dissertation no. 3788)
Raus, M., Flügge, B., & Boutellier, R. (2009). Electronic customs innovation: An improvement of governmental infra-structures. Government Information Quarterly, 26(2), 246-256.
Rogers, E. M. (2003). Diffusion of innovations. 5th ed., New York; London: Free Press.
Salehi Kakhki, M., Jahani, M., & Ghanbarzadeh, H. (2019). Identification and prioritization of factors affecting the crea-tion of rural entrepreneurship opportunities in Iran. Journal of Research and Rural Planning, 8(4), 69-90.
Scott, W. R. (1987). The adolescence of institutional theory. Administrative science quarterly, 32(4), 493-511.
Shane, S. (1993). Cultural influences on national rates of innovation. Journal of business venturing, 8(1), 59-73.
Storey, D.J. (1994). Understanding the Small Business Sector, Routledge, London.
Tabachnick, B. G., Fidell, L. S., & Ullman, J. B. (2007). Using multivariate statistics (Vol. 5, pp. 481-498). Boston, MA: Pearson.
Tan, Y.H., Klein, S., Rukanova, B., Higgins, A. & Baida, Z. (2006). E-customs innovation and transformation: A research approach. BLED 2006 Proceedings, p.41
UNCTAD (2006). World investment report. FDI from Developing and Transition Economies: Implications for Develop-ment.
UNPAN (2012). E-customs. South Korea: Korea Customs Service. Retrieved from http://unpan1.un.org/intradoc/groups/public/documents/eropa/unpan029256.pdf
Urciuoli, L., Hintsa, J., & Ahokas, J. (2013). Drivers and barriers affecting usage of e-Customs — A global survey with customs administrations using multivariate analysis techniques. Government Information Quarterly, 30(4), 473-485. doi: http://dx.doi.org/10.1016/j.giq.2013.06.001
VCCI (2016). Report. Assess efficiency of electronic customs in Vietnam
VGDC (2016, 2017, 2018, 2019, 2020). Annual Report, Hanoi, Vietnam
Vietnam Financial Magazine (2020). Improvement of clearance time at Noi Bai International Airport. Retrieved from http://thoibaotaichinhvietnam.vn/pages/nhip-song-tai-chinh/2020-09-28/thoi-gian-thong-quan-hang-hoa-tai-san-bay-noi-bai-giam-chi-con-10-phut-92747.aspx
Vietnam General Statistics Office (2020). Export and import annual report, Hanoi, Vietnam
Warkentin, M., Gefen, D., Pavlou, P.A. and Rose, G.M. (2002). Encouraging citizen adoption of e-government by building trust. Electronic markets, 12(3), 157-162.
World Bank (2018). Logistics Performance Index (LPI) report. Access at https://lpi.worldbank.org/international/global
WTO (2019). Annual Report. Geneva, Switzerland. Retrieved from: https://www.wto.org/english/res_e/booksp_e/anrep19_e.pdf
Zucker, L. G. (1987). Institutional theories of organization. Annual review of sociology, 13(1), 443-464.