This paper presents the results of research on the vibration of the Hyundai Universe bus using an air suspension system and mechanical suspension system when it is run at different speeds on random road surface profiles according to ISO 8608:2016. The research results show that the used air suspension system ensures smooth movement and dynamic safety according to TCVN 6964:2008 (ISO 2631:2003) and VDI 2057:2017 standards. The maximum vehicle speeds on different road classes varied from 105km/h to 65km/h. A vehicle with an air suspension system provided a smaller root mean square of vibration acceleration RMS(Z) than a vehicle with a mechanical suspension system. The root means square of the wheel load RMS(Fz) of a vehicle with an air suspension system is about 99.6% of that of a vehicle with a mechanical suspension system.

This study focused on the factors affecting the quality / outcome of online learning, which would eventually affect accounting students' perceptions of online learning in universities in Ho Chi Minh City in the age of Industry 4.0. The study used convenience-sampling method with sample size of 992 to collect information from accounting students who were taking online classes at Universities in Ho Chi Minh City on an irregular basis; then, the information was tested using Structural Equa-tion Modelling (SEM). The findings confirmed the appropriateness of the research model. All the information collected, analytical methods, and the results showed the direct relationship between service quality, information quality, system quality, IT skills, students' perceptions and students' awareness of Industry 4.0 with quality of online learning system. Based on the findings, accounting students' perceptions of online learning at universities in Ho Chi Minh City can be improved. Uni-versities in Ho Chi Minh City can use this result and other management methods to implement ef-fective online learning programs that are appropriate and effective for students in the Age of Indus-try 4.0.

With the rapid development of international business activities and internationalization, export plays an important role in the existence and growth of businesses. Handicrafts, despite not being an essential product, have always been rated as a potential product for sustainable development and export. In Vietnam, a country with a lot of long-existing traditional handicraft villages, the export of handicrafts has always been considered as an advantageous activity that largely contributes to the economy as well as the society. According to statistics from the Vietnam Handicraft Exporter Association, every 1 million USD worth of handicraft export creates profit 5 to 10 times higher than that of the exploitation industry; as well as provides work for three to five thousand employees. Despite this fact, in the last few years the handicraft export in Vietnam has been modest and not fulfilled fully to its potential. In comparison with other export products, the export turnover of handicrafts still accounts for a low proportion. Recognizing this issue, the present study developed a model to analyze the effects of some certain factors to the handicraft export activity in Vietnam. The results of this paper will contribute to current literature as well as propose some solutions to promote the handicraft export in Vietnam.

This study examines effect of transformational leadership (TFL) on work motivation in Vietnam, through the mediating role of employee emotions (expressed by the effect of leader on employee satisfaction). This paper considers employee motivation using independent and intermediate variables characterizing individuals and organizations. In order to find relationships between the select-ed variables, and to evaluate the role of the mediator, a technique of Explore Factor Analysis method (EFA) is sued with primary data collected from 286 among 317 employees currently working using regression models and 500 bootstrapping samples in order to quantify the role of the mediator. For the purposes of the analysis, the structural equation modelling (SEM) method was efficiency applied. The quantitative research was conducted in SMEs selected by stratification technique. In both cases the outcomes are significantly determined by employees’ motivation. This practical model demonstrates an influential relationship between TFL and work motivation. The study provides proof that the relations of transformational leadership have been shown to have a direct indirect influence on employee motivation, in which the mediator is the satisfaction which has direct impact on work motivation. The results of the research show strong evidences for policy makers and enterprises for management at SMEs as well as it contributes to literature review of behavior organization. Findings also strongly show implied solutions which would support for Vietnamese SMEs to improve stable job performance.

This paper evaluates factors influencing the player loyalty with golf courses. The main factors include service quality, perceived value, customer (player) satisfaction, and golf course image. The results indicate that in the golf course business in the Northern Vietnam, factors such as perceived value and customer satisfaction had significant impacts on player’s loyalty. Service quality did not have any direct impact on player’s loyalty but highly influenced player loyalty through other mediators. Golf course image that had not been studied in the golf tourism business before, was also proved its significant role on impacting the golfer loyalty.

This paper proposes a quantitative approach with statistical techniques for identifying the relationship between Internal Corporate Social Responsibility (ICSR) and Affective Commitment (AC) and clarifying the mediating effects of job satisfaction of employee. Five factors of ICSR including human rights, training and education, health and safety, work-life balance, and workplace diversity were examined. The major method in this paper is based on the quantitative approach, in which statistical techniques including Factor Analysis, Multiple Regression, and Path Analyses were performed. The unit of analysis was at individual level with the sample size of 233 employees who are working in different departments. The findings of this study showed that the higher levels of human rights, health and safety, job satisfaction and work-life balance employees were perceived at the higher level of AC. Based on the results of the path analysis, this study argued that to achieve high employee AC, employers should reach higher level of employee job satisfaction and improve human rights, health and safety and work-life balance. Although there were limitations, this study is expected to highlight several implications for small and medium companies in building ICSR.

Human resources in the medical sector play a very important role in public service activities to per-form tasks as prescribed by law to serve the interests of the people and society. In this way, the service of medical doctors also has a direct effect on the public services and healthcare services of Vietnam. This research analyzes factors affecting doctors’ satisfaction and loyalty from a survey of 228 doctors working in public hospitals in Vietnam. The study was conducted using both qualitative and quantitative tools to examine the hypotheses of the survey. Cronbach’s Alpha analysis, Explanatory Factor Analysis (EFA) analysis and Structural Equation Modeling (SEM) were employed to test the relationship among the factors in the research model. The results indicated that the influential factors on the satisfaction of a doctor’s job include the following, listed in diminishing importance order: (1) Income, (2) Relationship with colleagues, (3) Quality of medical examination and treatment, (4) Hospital resources, (5) Autonomy at work, (6) Training and promotion opportunities. Besides, when doctors are satisfied with their job, they tend to be loyal to the organization. The study proposes several policy implications for medical sector managers to increase the doctors’ satisfaction and loyalty in public health services.

This research aims to investigate the impact of school efficiency on student development and sheds light on the way that top-universities enhance students’ knowledge, skills, health, and psychological development. Through interviewing and sending online questionnaires to over 2000 students from 5 top universities in Vietnam based on Ranking Web of Universities, the research results suggest the significant influence of school-related factors, student demographic factors, and students’ personality on student development. Specifically, teaching quality has a positive relationship with all dependent variables except for psychosocial development. The results also illustrate that school facilities positively relate to students’ satisfaction but negatively associate with their academic performance. Additionally, the research points out that boys have better psychological, mental, and physical development than girls do. At the same time, students with lower schoolyear tend to have a higher level of studying satisfaction. Furthermore, the impact of personality, including openness, conscientiousness, and extraversion, on student development is remarkable due to their significant positive connections with all five dependent variables. On the other hand, agreeable students appear to have less psychological development than those in other personality groups.

Employees working in the financial industry, especially banking staff, suffers from strong occupational stress. This study aims to demonstrate the impact of occupational stress on job satisfaction and job performance of banking credit officers. Research data were collected from 290 bank credit officers working in the commercial banking system in Vietnam. Structural Equation Modeling was applied to analyze the data. The study finds that occupational stress negatively affects job satisfaction and job performance. Besides, job satisfaction has a positive impact on employees’ performance. The research result is a helpful tool for bank managers and employees to control work pressure as well as improve job satisfaction and work outcomes.

Employee engagement has become an emergent topic in recent years among consulting firms and in the popular business press. Many researchers have claimed that employee engagement predicts employee outcomes (e.g. job satisfaction, intentions to quit); closely linked to employees’ innovation; behavior organizational success; and financial performance (e.g. total shareholder return). However, as far as we know, the role of the leader in fostering work engagement has received limited research attention. Furthermore, most extant researches studied the effect of transformational leadership on employee engagement have been for developed economies and the role of transformational leadership and employee engagement in transitional economies such as Vietnam is still unclear. To fill the research gap above, we take advantage of Vietnam’s transitional status to indicate the significant role of psychological empowerment in the circumstance of mediating role between transformational leadership and employee engagement.