How to cite this paper
Oleyaei-Motlagh, S & Bonyadi-Naeini, A. (2014). Identifying the role of human resource management in increasing performance and implementation of six sigma projects using fuzzy cognitive maps.Uncertain Supply Chain Management, 2(3), 179-190.
Refrences
Alizadeh, S., Ghazanfari, M., Jafari, M., & Hooshmand, S. (2007). Learning FCM by Tabu Search. International Journal of Computer Science, 2(2), 142- 149.
Antony, J., & Banuelas, R. (2002). Key ingredients for the effective implementation of Six Sigma program. Measuring Business Excellence, 6(4), 20-27.
Antony, J. (2004). Some pros and cons of Six Sigma: an academic perspective. The TQM Magazine, 16(4), 303-306.
Armstrong, M. (2003). A handbook of human resource management practice. Kogan Page Limited.
Axelrod, R. (1976). Structure of decision: the cognitive maps of politicalelites. New Jersey: Princeton, Princeton University Press.
Bayo-Moriones, A., & Merino-D??az de Cerio, J. (2001). Quality management and high performance work practices: Do they coexist?. International Journal of Production Economics, 73(3), 251-259.
Blackburn, R., & Rosen, B. (1993). Total quality and human resources management: lessons learned from Baldrige award-winning companies. The Academy of Management Executive, 7(3), 49-66.
Bou, J. C., & Beltr?n, I. (2005). Total quality management, high-commitment human resource strategy and firm performance: an empirical study. Total Quality Management & Business Excellence, 16(1), 71-86.
Breyfogle, F., Cupello, J., & Meadows, B. (2001). Managing six sigma. New York: John Wiley & Sons.
Brue, G., & Launsby, R. (2003). Design for Six Sigma. New York: McGraw-Hill.
Brun, A. (2011). Critical success factors of six sigma implementations in Italian companies. International Journal of Production Economics, 131, 158– 164.
Eckes, G. (2003). Six Sigma Team Dynamics. New York: John Wiley & Sons.
Dean, H. W., & Bowen, D. E. (1994). Management theory and total quality: Improving research and practice through theory development. Academy of Management Review, 19 (3), 392- 418.
Flynn, B. B. (1994). The relationship between quality management practices, infrastructure and fast product innovation. Benchmarking for Quality Management & Technology, 1(1), 48-64.
Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (1994). A framework for quality management research and an associated measurement instrument. Journal of Operations management, 11(4), 339-366.
Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (1995). The impact of quality management practices on performance and competitive advantage. Decision Sciences, 26(5), 659-691.
Foster, S. T. J. (2007). Does six sigma improve performance?. Quality Management Journal, 14(4), 1-20.
Gijo, E. V., & Roo, T. (2005). Six sigma implementation hurdles and more hurdles. Total Quality Management, 16(6), 721-725.
Harry, M., & Schroeder, R. G. (2000). Six Sigma: The breakthrough management strategy revolutionizing the world & apos; s top corporations. New York: Doubleday publishers.
Howard, l. W., & Foster, S. T. (1999). The influence of human resource practices on empowerment and employee perceptions of management commitment to quality. Journal of Quality Management, 4 (1), 5- 22.
Joseph, I. N. (1999). An instrument for measuring total quality management implementation in manufacturing based business units in India. International Journal of Production Research 37, 2201- 2215.
Juran, J. M. (1993). Made in the USA: A renaissance in quality. Harvard Business Review, 71(4), 42- 50.
Kosko, B. (1986). Fuzzy cognitive maps. International Journal on Man– Machine Studies, 2, 65- 75.
Kandasamy, V., & Smarandache, F. (2004). Fuzzy cognitive maps and Neutrosophic cognitive maps. Phoenix, (15th September 2013). Available at: http://www.gallup.unm.edu.
Kardaras, D., & Karakostas, B. (1999). The use of fuzzy cognitive maps to simulate the information systems strategic planning process. Information and Software Technology, 41(4), 197-210.
Kaynak, H. (2003). The relationship between total quality management practices and their effects on firm performance. Journal of operations management, 21(4), 405-435.
Langbert, M. (2000). Human resource management and Deming & apos; s continuous improvement concept. Journal of quality management, 5(1), 85-101.
Lee, K. C., & Choi, B. (2006). Six Sigma management activities and their influence on corporate competitiveness. Total Quality Management & Business Excellence, 17(7), 893-911.
Mayer, K. J. (2002). Human resource practices and service quality in theme parks. International Journal of Contemporary Hospitality Management, 14(4), 169-175.
Motwani, J., Kumar, A., & Antony, J. (2004). A business process change framework for examining the implementation of Six Sigma: a case study of Dow Chemicals. The TQM Magazine, 16(4), 273-283.
Nair, A. (2006). Meta-analysis of the relationship between quality management practices and firm performance—implications for quality management theory development. Journal of Operations Management, 24(6), 948-975.
N?slund, D. (2008). Lean, six sigma and lean sigma: fads or real process improvement methods?. Business Process Management Journal, 14(3), 269-287.
Pande, P., & Holp, L. (2002). What is Six Sigma?. New York: McGraw-Hill.
Neuman, R. P., & Cavanagh, R. (2000). The six sigma way: How GE, Motorola, and other top companies are honing their performance. McGraw Hill Professional.
Rahman, S. U., & Bullock, P. (2005). Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation. Omega, 33(1), 73-83.
Rodriguez-Repiso, L., Setchi, R., & Salmeron, J. L. (2007). Modelling IT projects success with fuzzy cognitive maps. Expert Systems with Applications,32(2), 543-559.
Sa?-Pérez, P. D., & Garc?a-Falc?n, J. M. (2002). A resource-based view of human resource management and organizational capabilities development.International Journal of Human Resource Management, 13(1), 123-140.
Schuler, R. S., & MacMillan, I. C. (1984). Gaining competitive advantage through human resource management practices. Human Resource Management, 23(3), 241-255.
Sila, I., & Ebrahimpour, M. (2005). Critical linkages among TQM factors and business results. International journal of operations & production management,25(11), 1123-1155.
Snee, R. D. (1999). Why Should Statisticians Pay Attention to Six Sigma?: an examination for their role in the six sigma methodology. Quality Progress, 32(9), 100-103.
Storey, J. (1989). From personnel management to human resource management. London: Routledge.
Yang, C. C. (2006). The impact of human resource management practices on the implementation of total quality management: An empirical study on high-tech firms. The TQM Magazine, 18(2), 162- 173.
Zu, X. (2009). Infrastructure and core quality management practices: How do they affect quality?. International Journal of Quality & Reliability Management, 26(2), 129 – 149.
Antony, J., & Banuelas, R. (2002). Key ingredients for the effective implementation of Six Sigma program. Measuring Business Excellence, 6(4), 20-27.
Antony, J. (2004). Some pros and cons of Six Sigma: an academic perspective. The TQM Magazine, 16(4), 303-306.
Armstrong, M. (2003). A handbook of human resource management practice. Kogan Page Limited.
Axelrod, R. (1976). Structure of decision: the cognitive maps of politicalelites. New Jersey: Princeton, Princeton University Press.
Bayo-Moriones, A., & Merino-D??az de Cerio, J. (2001). Quality management and high performance work practices: Do they coexist?. International Journal of Production Economics, 73(3), 251-259.
Blackburn, R., & Rosen, B. (1993). Total quality and human resources management: lessons learned from Baldrige award-winning companies. The Academy of Management Executive, 7(3), 49-66.
Bou, J. C., & Beltr?n, I. (2005). Total quality management, high-commitment human resource strategy and firm performance: an empirical study. Total Quality Management & Business Excellence, 16(1), 71-86.
Breyfogle, F., Cupello, J., & Meadows, B. (2001). Managing six sigma. New York: John Wiley & Sons.
Brue, G., & Launsby, R. (2003). Design for Six Sigma. New York: McGraw-Hill.
Brun, A. (2011). Critical success factors of six sigma implementations in Italian companies. International Journal of Production Economics, 131, 158– 164.
Eckes, G. (2003). Six Sigma Team Dynamics. New York: John Wiley & Sons.
Dean, H. W., & Bowen, D. E. (1994). Management theory and total quality: Improving research and practice through theory development. Academy of Management Review, 19 (3), 392- 418.
Flynn, B. B. (1994). The relationship between quality management practices, infrastructure and fast product innovation. Benchmarking for Quality Management & Technology, 1(1), 48-64.
Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (1994). A framework for quality management research and an associated measurement instrument. Journal of Operations management, 11(4), 339-366.
Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (1995). The impact of quality management practices on performance and competitive advantage. Decision Sciences, 26(5), 659-691.
Foster, S. T. J. (2007). Does six sigma improve performance?. Quality Management Journal, 14(4), 1-20.
Gijo, E. V., & Roo, T. (2005). Six sigma implementation hurdles and more hurdles. Total Quality Management, 16(6), 721-725.
Harry, M., & Schroeder, R. G. (2000). Six Sigma: The breakthrough management strategy revolutionizing the world & apos; s top corporations. New York: Doubleday publishers.
Howard, l. W., & Foster, S. T. (1999). The influence of human resource practices on empowerment and employee perceptions of management commitment to quality. Journal of Quality Management, 4 (1), 5- 22.
Joseph, I. N. (1999). An instrument for measuring total quality management implementation in manufacturing based business units in India. International Journal of Production Research 37, 2201- 2215.
Juran, J. M. (1993). Made in the USA: A renaissance in quality. Harvard Business Review, 71(4), 42- 50.
Kosko, B. (1986). Fuzzy cognitive maps. International Journal on Man– Machine Studies, 2, 65- 75.
Kandasamy, V., & Smarandache, F. (2004). Fuzzy cognitive maps and Neutrosophic cognitive maps. Phoenix, (15th September 2013). Available at: http://www.gallup.unm.edu.
Kardaras, D., & Karakostas, B. (1999). The use of fuzzy cognitive maps to simulate the information systems strategic planning process. Information and Software Technology, 41(4), 197-210.
Kaynak, H. (2003). The relationship between total quality management practices and their effects on firm performance. Journal of operations management, 21(4), 405-435.
Langbert, M. (2000). Human resource management and Deming & apos; s continuous improvement concept. Journal of quality management, 5(1), 85-101.
Lee, K. C., & Choi, B. (2006). Six Sigma management activities and their influence on corporate competitiveness. Total Quality Management & Business Excellence, 17(7), 893-911.
Mayer, K. J. (2002). Human resource practices and service quality in theme parks. International Journal of Contemporary Hospitality Management, 14(4), 169-175.
Motwani, J., Kumar, A., & Antony, J. (2004). A business process change framework for examining the implementation of Six Sigma: a case study of Dow Chemicals. The TQM Magazine, 16(4), 273-283.
Nair, A. (2006). Meta-analysis of the relationship between quality management practices and firm performance—implications for quality management theory development. Journal of Operations Management, 24(6), 948-975.
N?slund, D. (2008). Lean, six sigma and lean sigma: fads or real process improvement methods?. Business Process Management Journal, 14(3), 269-287.
Pande, P., & Holp, L. (2002). What is Six Sigma?. New York: McGraw-Hill.
Neuman, R. P., & Cavanagh, R. (2000). The six sigma way: How GE, Motorola, and other top companies are honing their performance. McGraw Hill Professional.
Rahman, S. U., & Bullock, P. (2005). Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation. Omega, 33(1), 73-83.
Rodriguez-Repiso, L., Setchi, R., & Salmeron, J. L. (2007). Modelling IT projects success with fuzzy cognitive maps. Expert Systems with Applications,32(2), 543-559.
Sa?-Pérez, P. D., & Garc?a-Falc?n, J. M. (2002). A resource-based view of human resource management and organizational capabilities development.International Journal of Human Resource Management, 13(1), 123-140.
Schuler, R. S., & MacMillan, I. C. (1984). Gaining competitive advantage through human resource management practices. Human Resource Management, 23(3), 241-255.
Sila, I., & Ebrahimpour, M. (2005). Critical linkages among TQM factors and business results. International journal of operations & production management,25(11), 1123-1155.
Snee, R. D. (1999). Why Should Statisticians Pay Attention to Six Sigma?: an examination for their role in the six sigma methodology. Quality Progress, 32(9), 100-103.
Storey, J. (1989). From personnel management to human resource management. London: Routledge.
Yang, C. C. (2006). The impact of human resource management practices on the implementation of total quality management: An empirical study on high-tech firms. The TQM Magazine, 18(2), 162- 173.
Zu, X. (2009). Infrastructure and core quality management practices: How do they affect quality?. International Journal of Quality & Reliability Management, 26(2), 129 – 149.