Supply chain management is very important in improving the business system in the management sector to improve the regional economy. Based on the hotel business strategy at Lovina Beach by implementing e-payments is very important as a transaction tool starting from purchasing needs or marketing systems to the end of room payments and activities to implement the health protocol for the COVID-19 period. The research was conducted at 100 star hotels on Lovina beach Bali, regarding the importance of the main influence of social capital in driving digitalized payment systems and sharing information with microeconomic theory in improving business performance. The results obtained from simple linear quantitative statistical analysis, based on the r-square value of 63.8%, social capital can encourage electronic payments and knowledge sharing can improve hotel business performance in Lovina Beach Bali Indonesia. Research implications for applying social capital, electronic payments, sharing knowledge in improving business performance during the COVID 19 period and making business strategies to increase consumer confidence in hotels on Lovina Beach Bali.

The presence of small and medium-sized enterprises (SMEs) in Indonesia will contribute to the movement of the Indonesian economy, so its growth is an essential part that must be considered by the government. The goal of this study was to explore the role of innovative capabilities in improving the performance of Indonesian SMEs. A variable approach to social capital, entrepreneurial leadership, innovation ability and SME efficiency was used in this research. The research included a sample of 352 small and medium-sized enterprises in Pekanbaru, Indonesia, consisting of 19 medium-sized enterprises and 333 small enterprises out of a total population of 2887 small and medium-sized enterprises (the sampling methodology used was chance sampling and simple random sampling methods). The findings show that social capital does not explicitly have a substantial impact on the business performance of SMEs in Pekanbaru, but if it is mediated by creative capacities, social capital indirectly plays a role in improving the performance of SMEs. Entrepreneurial leadership has a big influence on SMEs.

The study aims to explore the impact of internal social capital banking on the operations of commercial banks in Vietnam. The study is executed in two phases. Phase 1 uses the expert method to build scales and design survey questions. In phase two, scale test and structural equation model analysis (SEM) are performed with a sample of 243 questionnaires for directors and deputy directors of branches of 32 commercial banks in Ho Chi Minh City. It also analyzes the contribution of the structure of the relational network within the bank and the quality of the relational network. The research results show that internal banking social capital affects all three operations; namely mobilization, lending and service provision of the banks. Based on the research results, the study proposes an analytical framework to improve the quality of internal banking relationships.

This study conducted a survey on 243 branches of 32 commercial banks in Ho Chi Minh City in 2016 to explore and measure the composition of social capital affecting capital activities, using capital activities and service provision activities of commercial banks. The paper uses Exploratory Factor Analysis (EFA), CFA affirmation analysis and the Structural Equation Modeling (SEM). The results show that social capital directly affects all three activities of commercial banks. In addition, the study found that capital activity has a direct impact on using capital, activities of using capital directly affect the provision of services, and capital activities indirectly impact on service provision.

Women entrepreneurs and the informal sector are looking for footholds in the COVID-19 pandemic, which will lead women to develop creative businesses. This study examines the role of sharing knowledge and innovation in addressing gaps in social capital and marketing performance. Purposive sampling is used in the technique sample with 229 samples and Structural Equation Modeling (SEM-PLS) analysis techniques with SmartPLS is used for processing applications. The results show that social capital has a positive effect on the business performance of women entrepreneurs in Bali, Indonesia. The knowledge-sharing variable can be a mediator in the relationship between social capital and performance, and social capital has a significant positive effect on innovation, but innovation does not have a positive effect on marketing performance and knowledge sharing. In the end, women entrepreneurs will use knowledge sharing to create various innovations to meet market demand. However, opportunities for women entrepreneurs are very limited on capital due to the lack of guaranteed capital, and a lack of entrepreneurial skills in the era of technology, market access, bureaucracy, and legal matters. In addition, managerial skills, access to information technology, and the perspective that men should excel in Balinese culture and customs, limit business for women entrepreneurs.

This paper presents a survey on relationship between social capital and knowledge management for knowledge based organizations. This research is of descriptive-correlation one and the sample includes 100 faculty members of non-governmental institutes of Babol city. The instrument was questionnaire and the analysis performed using SPSS17 and Lisrel 8.8 software. Pearson correlation test, multiple regression analysis route analysis, and structural equations modeling were used as statistical tests. The research showed that social capital had direct and significant effect on knowledge management in 99% confidence interval. Among the dimensions of social capital, trust and social norms with knowledge application; trust with knowledge acquisition; trust and social norms with knowledge transfer; trust and networks association with knowledge creation; and trust, social norms and networks association with knowledge record had significant and positive effects in 95% confidence interval. Social capital was effective on knowledge management and knowledge based organizations could promote knowledge creation, acquisition, record, application and transfer process by improving social capitals.

Social capital plays essential role for development of strong long-term employee commitment. This paper presents a study to investigate the effects of some employees’ personal characteristics on all components of social capital. The study uses a standard questionnaire developed by Nahapiet and Ghoshal (1998) [Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266.]. The study has accomplished among all employees who worked as librarian in Astane Quds Razavi main library in city of Mashhad, Iran in 2014. The study has concluded that although age, job experience, marital status and type of employment had no impact on social capital, gender played essential role on this survey. In other words, our survey has indicated that women presented more social capital than men did.

This paper presents an empirical investigation to study the relationship between social capital components, social trust, social cohesion, social participation and social security, and sustainable development in city of Salmas, Iran. The study designs a questionnaire in Likert scale, distributes it among 384 randomly selected people who live in this city. Cronbach alpha has been calculated as 0.92, which is well above the minimum acceptable level. Using regression technique, the study has determined a positive and meaningful relationship between three components of social capital and sustainable development including social cohesion, social participation and social security. However, the study does not confirm the relationship between social trust and sustainable development.

This paper studies the work life quality and social capital on the organizational commitment. The primary objective of this research is to identify the effect of the quality of Work Life and social capital on the organizational commitment. The study has accomplished among 240 out of 900 employees of tax affairs organization in Lorestan province. To achieve our goal, nine hypotheses were examined. There are three questionnaires including the quality of work life, social capital, and the organizational commitment. Using structural equation modeling, the study has confirmed that there was a meaningful relationship between the variables of the quality of work life with social capital and organizational commitment; namely affective, continuous, normative. In addition, there is a meaningful relationship between the variable social capital with organizational commitment including affective, continuous, and normative.

This paper presents an empirical investigation to study the relationship between social capital and organizational commitment. The study considers the relationship between social capital with three components of organizational commitment; namely, affective commitment, continuous and normative commitment. The study has been applied among a sample of 292 regular employees who worked for an Iranian bank located in city of Tehran, Iran. The implementation of Pearson correlation has indicated that there were positive and meaningful relationships between social capital and affective commitment (r = 0.197, Sig. = 0.01), continuous (r = 0.308, Sig. = 0.01) and normative commitment (r = 0.423, Sig. = 0.01). In addition, the study has detected that women had more commitment on their organization than men did. The proposed study of this paper has also considered a regression model where organizational commitment is dependent variable and trust and communication are considered as independent variables. According to the results of regression analysis, an increase of one unit in trust and social capital communication will increase organizational commitment by 0.189 and 0.204, respectively.