How to cite this paper
Shbail, M & Shbail, A. (2020). Organizational climate, organizational citizenship behaviour and turnover intention: Evidence from Jordan.Management Science Letters , 10(16), 3749-3756.
Refrences
Ahmad, Z., Ali, L., & Ahmad, N. (2012). Organizational climate: A study of pharmaceutical industry in Pakistan. African Journal of Business Management, 6(49), 11880-11886.
Ahmed, M., & Shil, S. (2015). Protecting existing and prospective investors and the role of internal auditors. Independent Business Review, 6(2), 26-51.
Al-Shbiel, S. O., Ahmad, M. A., Al-Shbail, A. M., Al-Mawali, H., & Al-Shbail, M. O. (2018). The mediating role of work en-gagement in the relationship between organizational justice and junior accountants' turnover intentions. Academy of Ac-counting & Financial Studies Journal, 22(1), 1-23.
Al Shbail, M., Salleh, Z., & Mohd Nor, M. (2018a). Antecedents of burnout and its relationship to internal audit quality. Busi-ness and Economic Horizons, 14(4), 789-817.
Al Shbail, M., Salleh, Z., & Mohd Nor, M. (2018b). The effect of ethical tension and time pressure on job burnout and prema-ture sign-off. Journal of Business and Retail Management Research, 12(4), 43-53.
Alipour, F. H. (2011). The relationship between organizational climate and communication skills of managers of the Iranian physical education organization. Procedia-Social and Behavioral Sciences, 30, 421-428.
Alotaibi, A. G. (2001). Antecedents of organizational citizenship behavior: A study of public personnel in Kuwait. Public Per-sonnel Management, 30(3), 363-376.
Angle, H. L., & Perry, J. L. (1981). An empirical assessment of organizational commitment and organizational effectiveness. Administrative science quarterly, 26(1), 1-14.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26(4), 587-595.
Bellou, V., & Andronikidis, A. I. (2009). Examining organizational climate in Greek hotels from a service quality perspective. International Journal of Contemporary Hospitality Management, 21(3), 294-307.
Boiral, O., Talbot, D., & Paillé, P. (2015). Leading by example: A model of organizational citizenship behavior for the envi-ronment. Business Strategy and the Environment, 24(6), 532-550.
Boshoff, C., & Mels, G. (2000). The impact of multiple commitments on intentions to resign: An empirical assessment. British Journal of Management, 11(3), 255-272.
Bothma, C. F., & Roodt, G. (2013). The validation of the turnover intention scale. SA Journal of Human Resource Manage-ment, 11(1), 1-12.
Chahal, H., & Mehta, S. (2010). Antecedents and consequences of organisational citizenship behaviour (OCB): A conceptual framework in reference to health care sector. Journal of Services Research, 10(2), 25-44.
Chambers, R. (2015). No internal audit function? Investors beware. Internal Auditor. Retrieved from https://iaonline.theiia.org/blogs/chambers/2015/no internal-auditfunction-investors-beware. Accessed Aug, 28, 2018.
Chen, X.-P. (2005). Organizational citizenship behavior: A predictor of employee voluntary turnover. In D. L. Turnipseed (Ed.), Handbook of organizational citizenship behavior (pp. 435– 454). New York: Nova Science.
Chen, X.-P., Hui, C., & Sego, D. J. (1998). The role of organizational citizenship behavior in turnover: Conceptualization and preliminary tests of key hypotheses. Journal of Applied Psychology, 83(6), 922-931.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Re-search, 295(2), 295-336.
Chory, R. M., & Hubbell, A. P. (2008). Organizational justice and managerial trust as predictors of antisocial employee re-sponses. Communication Quarterly, 56(4), 357-375.
Danayifar, H., Ebrahimi, A., & Kashi, K. (2010). Good soldiers' perceptions of organizational politics: Understanding the re-lation between organizational citizenship behaviours and perceptions of organizational politics: evidence from Iran. Euro-pean Journal of Economics, Finance and Administrative Sciences, 18, 146-162.
Darto, M., Djoko, S., Sukiano, S., & Sugeng, H. (2015). The Effect of Transformational Leadership, Religiosity, Job Satisfac-tion, and Organizational Culture on Organizational Citizenship Behavior and Employee Performance in the Regional Offic-es of National Institute of Public Administration, Republic of Indonesia. European Journal of Business and Management, 7(23), 205-219.
Denison, D. R. (1996). What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Academy of management Review, 21(3), 619-654.
Dickson, M. W., Resick, C. J., & Hanges, P. J. (2006). When organizational climate is unambiguous, it is also strong. Journal of Applied Psychology, 91(2), 351-364.
Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. Akron, OH: University of Akron Press.
Farh, J.-L., Earley, P. C., & Lin, S.-C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3), 421-444.
Farooqui, M. R. (2012). Measuring organizational citizenship behavior (OCB) as a consequence of organizational climate (OC). Asian Journal of Business Management, 4(3), 294-302.
Foote, D. A., & Li-Ping Tang, T. (2008). Job satisfaction and organizational citizenship behavior (OCB) does team commit-ment make a difference in self-directed teams? Management Decision, 46(6), 933-947.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18(3), 382-388.
Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4(4), 249-270.
Hair, Ringle, M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152.
Hair, J., F, Hult, G., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed). Thousand Oaks, CA: Sage.
Hair, J., Ringle, C., & Sarstedt, M. (2013). Editorial-partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance. Long Range Planning, 46(1-2), 1-12.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 137-149.
Hammer, L. B., Johnson, R. C., Crain, T. L., Bodner, T., Kossek, E. E., Davis, K. D., . . . Chosewood, L. C. (2016). Interven-tion effects on safety compliance and citizenship behaviors: Evidence from the work, family, and health study. Journal of Applied Psychology, 101(2), 190-208.
Huang, X., Iun, J., Liu, A., & Gong, Y. (2010). Does participative leadership enhance work performance by inducing empow-erment or trust? The differential effects on managerial and non‐managerial subordinates. Journal of Organizational Behav-ior, 31(1), 122-143.
Hughes, L. W., Avey, J. B., & Norman, S. M. (2008). A study of supportive climate, trust, engagement and organizational commitment. Journal of Business & Leadership: Research, Practice, and Teaching, 4(2), 51-59.
Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: A review of four recent studies. Stra-tegic Management Journal, 20(2), 195-204.
Jahangir, N., Akbar, M. M., & Haq, M. (2004). Organizational citizenship behavior: Its nature and antecedents. Journal of BRAC University, 1(2), 75-85.
Kao, R.-H. (2015). A study on the relationship between transformational leadership and organizational climate: Using HLM to Analyze Context effects of Police Organization. Global Advanced Research Journal of Management and Business Studies, 4(3), 087-115.
Kao, R.-H. (2017). The relationship between work characteristics and change-oriented organizational citizenship behavior: A multi-level study on transformational leadership and organizational climate in immigration workers. Personnel Review, 46(8), 1890-1914.
Khalid, S. A., Jusoff, H. K., Ali, H., Ismail, M., Kassim, K. M., & Rahman, N. A. (2009). Gender as a moderator of the rela-tionship between OCB and turnover intention. Asian Social Science, 5(6), 108-117.
Khalid, S. A., Nor, M. N. M., Ismail, M., & Razali, M. F. M. (2013). Organizational citizenship and generation Y turnover in-tention. International Journal of Academic Research in Economics and Management Sciences, 2(4), 132-141.
Khokhar, A. M., & Zia-ur-Rehman, M. (2017). Linking ethical leadership to employees' performance: Mediating role of organ-izational citizenship behavior and counterproductive work behavior. Pakistan Journal of Commerce & Social Sciences, 11(1), 321-350.
Lambert, E. G., Hogan, N. L., Barton-Bellessa, S. M., & Jiang, S. (2012). Examining the relationship between supervisor and management trust and job burnout among correctional staff. Criminal Justice and Behavior, 39(7), 938-957.
Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87(1), 131-142.
Lenz, R., & Hahn, U. (2015). A synthesis of empirical internal audit effectiveness literature pointing to new research opportu-nities. Managerial Auditing Journal, 30(1), 5-33.
Lin, J. S.-J., & Lin, S.-C. (2011). Moderating effect of organizational climate on the relationship of organizational support and service-oriented organizational citizenship behaviors. African Journal of Business Management, 5(2), 582-595.
Litwin, G. H., & Stringer, R. A. (1968). Motivation and organizational climate. Cambridge, MA: Harvard Business School, Division of Research.
Moghimi, S., & Subramaniam, I. D. (2013). Employees’ creative behavior: The role of organizational climate in Malaysian SMEs. International Journal of Business and Management, 8(5), 1-12.
Mossholder, K. W., Settoon, R. P., & Henagan, S. C. (2005). A relational perspective on turnover: Examining structural, atti-tudinal, and behavioral predictors. Academy of Management Journal, 48(4), 607-618.
Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organ-izational citizenship behavior. Academy of Management Journal, 36(3), 527-556.
Obeid, M., Salleh, Z., & Mohd Nor, M. (2017). The Mediating Effect of Job Satisfaction on The Relationship Between Person-ality Traits and Premature Sign-off. Academy of Accounting and Financial Studies Journal, 21(2), 1-17.
Okeke, R., & Nwankpa, L. (2018). Financial accountability, ethical issues and organizational citizenship behavior in fragile economic systems: The case of the Nigerian economy. Accounting, 4(4), 161-170.
Oren, L., Tziner, A., Sharoni, G., Amor, I., & Alon, P. (2012). Relations between leader-subordinate personality similarity and job attitudes. Journal of Managerial Psychology, 27(5), 479-496.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, 12(1), 43-72.
Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10(2), 85-97.
Organ, D. W., & Lingl, A. (1995). Personality, satisfaction, and organizational citizenship behavior. The Journal of Social Psy-chology, 135(3), 339-350.
Organ, D. W., & Moorman, R. H. (1993). Fairness and organizational citizenship behavior: What are the connections? Social Justice Research, 6(1), 5-18.
Organ, D. W., & Ryan, K. (1995). A meta‐analytic review of attitudinal and dispositional predictors of organizational citizen-ship behavior. Personnel Psychology, 48(4), 775-802.
Öz, B., Özkan, T., & Lajunen, T. (2010). An investigation of the relationship between organizational climate and professional drivers’ driver behaviours. Safety Science, 48(10), 1484-1489.
Paillé, P. (2013). Organizational citizenship behaviour and employee retention: how important are turnover cognitions? The International Journal of Human Resource Management, 24(4), 768-790.
Patterson, M., Warr, P., & West, M. (2004). Organizational climate and company productivity: The role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77(2), 193-216.
Penner, L. A., Midili, A. R., & Kegelmeyer, J. (1997). Beyond job attitudes: A personality and social psychology perspective on the causes of organizational citizenship behavior. Human Performance, 10(2), 111-131.
Peterson, D. K. (2002). Deviant workplace behavior and the organization's ethical climate. Journal of Business and Psycholo-gy, 17(1), 47-61.
Pitaloka, E., & Sofia, I. P. (2014). The effect of work environment, job satisfaction, organization commitment on OCB of in-ternal auditors. International Journal of Business, Economics and Law, 5(2), 10-18.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1), 122-141.
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Ahmed, M., & Shil, S. (2015). Protecting existing and prospective investors and the role of internal auditors. Independent Business Review, 6(2), 26-51.
Al-Shbiel, S. O., Ahmad, M. A., Al-Shbail, A. M., Al-Mawali, H., & Al-Shbail, M. O. (2018). The mediating role of work en-gagement in the relationship between organizational justice and junior accountants' turnover intentions. Academy of Ac-counting & Financial Studies Journal, 22(1), 1-23.
Al Shbail, M., Salleh, Z., & Mohd Nor, M. (2018a). Antecedents of burnout and its relationship to internal audit quality. Busi-ness and Economic Horizons, 14(4), 789-817.
Al Shbail, M., Salleh, Z., & Mohd Nor, M. (2018b). The effect of ethical tension and time pressure on job burnout and prema-ture sign-off. Journal of Business and Retail Management Research, 12(4), 43-53.
Alipour, F. H. (2011). The relationship between organizational climate and communication skills of managers of the Iranian physical education organization. Procedia-Social and Behavioral Sciences, 30, 421-428.
Alotaibi, A. G. (2001). Antecedents of organizational citizenship behavior: A study of public personnel in Kuwait. Public Per-sonnel Management, 30(3), 363-376.
Angle, H. L., & Perry, J. L. (1981). An empirical assessment of organizational commitment and organizational effectiveness. Administrative science quarterly, 26(1), 1-14.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26(4), 587-595.
Bellou, V., & Andronikidis, A. I. (2009). Examining organizational climate in Greek hotels from a service quality perspective. International Journal of Contemporary Hospitality Management, 21(3), 294-307.
Boiral, O., Talbot, D., & Paillé, P. (2015). Leading by example: A model of organizational citizenship behavior for the envi-ronment. Business Strategy and the Environment, 24(6), 532-550.
Boshoff, C., & Mels, G. (2000). The impact of multiple commitments on intentions to resign: An empirical assessment. British Journal of Management, 11(3), 255-272.
Bothma, C. F., & Roodt, G. (2013). The validation of the turnover intention scale. SA Journal of Human Resource Manage-ment, 11(1), 1-12.
Chahal, H., & Mehta, S. (2010). Antecedents and consequences of organisational citizenship behaviour (OCB): A conceptual framework in reference to health care sector. Journal of Services Research, 10(2), 25-44.
Chambers, R. (2015). No internal audit function? Investors beware. Internal Auditor. Retrieved from https://iaonline.theiia.org/blogs/chambers/2015/no internal-auditfunction-investors-beware. Accessed Aug, 28, 2018.
Chen, X.-P. (2005). Organizational citizenship behavior: A predictor of employee voluntary turnover. In D. L. Turnipseed (Ed.), Handbook of organizational citizenship behavior (pp. 435– 454). New York: Nova Science.
Chen, X.-P., Hui, C., & Sego, D. J. (1998). The role of organizational citizenship behavior in turnover: Conceptualization and preliminary tests of key hypotheses. Journal of Applied Psychology, 83(6), 922-931.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Re-search, 295(2), 295-336.
Chory, R. M., & Hubbell, A. P. (2008). Organizational justice and managerial trust as predictors of antisocial employee re-sponses. Communication Quarterly, 56(4), 357-375.
Danayifar, H., Ebrahimi, A., & Kashi, K. (2010). Good soldiers' perceptions of organizational politics: Understanding the re-lation between organizational citizenship behaviours and perceptions of organizational politics: evidence from Iran. Euro-pean Journal of Economics, Finance and Administrative Sciences, 18, 146-162.
Darto, M., Djoko, S., Sukiano, S., & Sugeng, H. (2015). The Effect of Transformational Leadership, Religiosity, Job Satisfac-tion, and Organizational Culture on Organizational Citizenship Behavior and Employee Performance in the Regional Offic-es of National Institute of Public Administration, Republic of Indonesia. European Journal of Business and Management, 7(23), 205-219.
Denison, D. R. (1996). What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Academy of management Review, 21(3), 619-654.
Dickson, M. W., Resick, C. J., & Hanges, P. J. (2006). When organizational climate is unambiguous, it is also strong. Journal of Applied Psychology, 91(2), 351-364.
Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. Akron, OH: University of Akron Press.
Farh, J.-L., Earley, P. C., & Lin, S.-C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3), 421-444.
Farooqui, M. R. (2012). Measuring organizational citizenship behavior (OCB) as a consequence of organizational climate (OC). Asian Journal of Business Management, 4(3), 294-302.
Foote, D. A., & Li-Ping Tang, T. (2008). Job satisfaction and organizational citizenship behavior (OCB) does team commit-ment make a difference in self-directed teams? Management Decision, 46(6), 933-947.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18(3), 382-388.
Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4(4), 249-270.
Hair, Ringle, M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152.
Hair, J., F, Hult, G., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed). Thousand Oaks, CA: Sage.
Hair, J., Ringle, C., & Sarstedt, M. (2013). Editorial-partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance. Long Range Planning, 46(1-2), 1-12.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 137-149.
Hammer, L. B., Johnson, R. C., Crain, T. L., Bodner, T., Kossek, E. E., Davis, K. D., . . . Chosewood, L. C. (2016). Interven-tion effects on safety compliance and citizenship behaviors: Evidence from the work, family, and health study. Journal of Applied Psychology, 101(2), 190-208.
Huang, X., Iun, J., Liu, A., & Gong, Y. (2010). Does participative leadership enhance work performance by inducing empow-erment or trust? The differential effects on managerial and non‐managerial subordinates. Journal of Organizational Behav-ior, 31(1), 122-143.
Hughes, L. W., Avey, J. B., & Norman, S. M. (2008). A study of supportive climate, trust, engagement and organizational commitment. Journal of Business & Leadership: Research, Practice, and Teaching, 4(2), 51-59.
Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: A review of four recent studies. Stra-tegic Management Journal, 20(2), 195-204.
Jahangir, N., Akbar, M. M., & Haq, M. (2004). Organizational citizenship behavior: Its nature and antecedents. Journal of BRAC University, 1(2), 75-85.
Kao, R.-H. (2015). A study on the relationship between transformational leadership and organizational climate: Using HLM to Analyze Context effects of Police Organization. Global Advanced Research Journal of Management and Business Studies, 4(3), 087-115.
Kao, R.-H. (2017). The relationship between work characteristics and change-oriented organizational citizenship behavior: A multi-level study on transformational leadership and organizational climate in immigration workers. Personnel Review, 46(8), 1890-1914.
Khalid, S. A., Jusoff, H. K., Ali, H., Ismail, M., Kassim, K. M., & Rahman, N. A. (2009). Gender as a moderator of the rela-tionship between OCB and turnover intention. Asian Social Science, 5(6), 108-117.
Khalid, S. A., Nor, M. N. M., Ismail, M., & Razali, M. F. M. (2013). Organizational citizenship and generation Y turnover in-tention. International Journal of Academic Research in Economics and Management Sciences, 2(4), 132-141.
Khokhar, A. M., & Zia-ur-Rehman, M. (2017). Linking ethical leadership to employees' performance: Mediating role of organ-izational citizenship behavior and counterproductive work behavior. Pakistan Journal of Commerce & Social Sciences, 11(1), 321-350.
Lambert, E. G., Hogan, N. L., Barton-Bellessa, S. M., & Jiang, S. (2012). Examining the relationship between supervisor and management trust and job burnout among correctional staff. Criminal Justice and Behavior, 39(7), 938-957.
Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87(1), 131-142.
Lenz, R., & Hahn, U. (2015). A synthesis of empirical internal audit effectiveness literature pointing to new research opportu-nities. Managerial Auditing Journal, 30(1), 5-33.
Lin, J. S.-J., & Lin, S.-C. (2011). Moderating effect of organizational climate on the relationship of organizational support and service-oriented organizational citizenship behaviors. African Journal of Business Management, 5(2), 582-595.
Litwin, G. H., & Stringer, R. A. (1968). Motivation and organizational climate. Cambridge, MA: Harvard Business School, Division of Research.
Moghimi, S., & Subramaniam, I. D. (2013). Employees’ creative behavior: The role of organizational climate in Malaysian SMEs. International Journal of Business and Management, 8(5), 1-12.
Mossholder, K. W., Settoon, R. P., & Henagan, S. C. (2005). A relational perspective on turnover: Examining structural, atti-tudinal, and behavioral predictors. Academy of Management Journal, 48(4), 607-618.
Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organ-izational citizenship behavior. Academy of Management Journal, 36(3), 527-556.
Obeid, M., Salleh, Z., & Mohd Nor, M. (2017). The Mediating Effect of Job Satisfaction on The Relationship Between Person-ality Traits and Premature Sign-off. Academy of Accounting and Financial Studies Journal, 21(2), 1-17.
Okeke, R., & Nwankpa, L. (2018). Financial accountability, ethical issues and organizational citizenship behavior in fragile economic systems: The case of the Nigerian economy. Accounting, 4(4), 161-170.
Oren, L., Tziner, A., Sharoni, G., Amor, I., & Alon, P. (2012). Relations between leader-subordinate personality similarity and job attitudes. Journal of Managerial Psychology, 27(5), 479-496.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, 12(1), 43-72.
Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10(2), 85-97.
Organ, D. W., & Lingl, A. (1995). Personality, satisfaction, and organizational citizenship behavior. The Journal of Social Psy-chology, 135(3), 339-350.
Organ, D. W., & Moorman, R. H. (1993). Fairness and organizational citizenship behavior: What are the connections? Social Justice Research, 6(1), 5-18.
Organ, D. W., & Ryan, K. (1995). A meta‐analytic review of attitudinal and dispositional predictors of organizational citizen-ship behavior. Personnel Psychology, 48(4), 775-802.
Öz, B., Özkan, T., & Lajunen, T. (2010). An investigation of the relationship between organizational climate and professional drivers’ driver behaviours. Safety Science, 48(10), 1484-1489.
Paillé, P. (2013). Organizational citizenship behaviour and employee retention: how important are turnover cognitions? The International Journal of Human Resource Management, 24(4), 768-790.
Patterson, M., Warr, P., & West, M. (2004). Organizational climate and company productivity: The role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77(2), 193-216.
Penner, L. A., Midili, A. R., & Kegelmeyer, J. (1997). Beyond job attitudes: A personality and social psychology perspective on the causes of organizational citizenship behavior. Human Performance, 10(2), 111-131.
Peterson, D. K. (2002). Deviant workplace behavior and the organization's ethical climate. Journal of Business and Psycholo-gy, 17(1), 47-61.
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