How to cite this paper
Shrouf, H., Al-Qudah, S., Khawaldeh, K., Obeidat, A & Rawashdeh, A. (2020). A study on relationship between human resources and strategic performance: The mediating role of productivity.Management Science Letters , 10(13), 3189-3196.
Refrences
Abdallah, A.B., & Alkhaldi, R. Z. (2019). Lean bundles in health care: a scoping review. Journal of Health Organization and Management, 33(4), 488-510.
Abdallah, A.B., Dahiyat, S.E., & Matsui, Y. (2019). Lean management and innovation performance: Evidence from inter-national manufacturing companies. Management Research Review, 42(2), 239-262.
Abualoush, S. H., Obeidat, A. M., Tarhini, A., Masa’deh, R. E., & Al-Badi, A. (2018). The role of employees’ empower-ment as an intermediary variable between knowledge management and information systems on employees’ perfor-mance. VINE Journal of Information and Knowledge Management Systems, 48(2), 217-237.
Albuhisi, A.M., & Abdallah, A.B. (2018). The impact of soft TQM on financial performance: The mediating roles of non-financial balanced scorecard perspectives. International Journal of Quality & Reliability Management, 35(7), 1360-1379.
Al-Ghwayeen, W. S., & Abdallah, A. B. (2018). Green supply chain management and export performance: The mediating role of environmental performance. Journal of Manufacturing Technology Management, 29(7), 1233-1252.
Alkhaldi, R., & Abdallah, A. (2019). Lean management and operational performance in health care: Implications for busi-ness performance in private hospitals. International Journal of Productivity and Performance Management, 69(1), 1-21.
Al-ma’ani, B., Al-Qudah, S., & Shrouf, H. (2019). The impact of corporate social responsibility on organizational perfor-mance in telecommunication sector in Jordan. Modern Applied Science, Canadian Center of Science and Education, 13(4), 1-11
Al-Qudah, S., Obeidat, A.M., Shrouf, H., & Abusweilem, M. A. (2020). The impact of strategic human resources planning on the organizational performance of public shareholding companies in Jordan. Problems and Perspectives in Man-agement, 18(1), 219-230.
Al-Qudah, S. (2014). Elements of Strategic Performance to Improve Productivity and achieve Organizational Excellence (An Empirical Study in Jordan Telecom Sector), unpublished Ph. D. Thesis, Al-Jinan University
Al-Qudah, S. A. (2018). The influence of strategic agility & tackling competitive challenges toward improving perfor-mance among Jordanian pharmaceutical companies. International Journal of Academic Research in Business and So-cial Sciences, 8(5), 762–774.
Al-Sa’di, A.F., Abdallah, A.B., & Dahiyat, S.E. (2017). The mediating role of product and process innovations on the rela-tionship between knowledge management and operational performance in manufacturing companies in Jordan. Busi-ness Process Management Journal, 23(2), 349-376.
Andry, J. F., Hartono, H., & Zakir, A. (2020). Assessment IT Governance of Human Resources Information System Using COBIT 5. International Journal of Open Information Technologies, 8(4), 59-63.
Arulrajah, A. A. (2017). Productivity and quality management through human resource management: A systematic re-view. International Review of Management and Business Research, 6(2), 419-437.
Asongu, S. A. (2017). Knowledge economy gaps, policy syndromes, and catch-up strategies: Fresh South Korean lessons Africa. Journal of the Knowledge Economy, 8(1), 211-253.
Ayoub, H.F., & Abdallah, A.B. (2019). The effect of supply chain agility on export performance: The mediating roles of supply chain responsiveness and innovativeness. Journal of Manufacturing Technology Management, 30(5), 821-839.
Ayoub, H.F., Abdallah, A.B., & Suifan, T.S. (2017). The effect of supply chain integration on technical innovation in Jor-dan: The mediating role of knowledge management. Benchmarking: An International Journal, 24(3), 594-616.
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
Barney, J.B. (1986). Strategic factor markets: expectations, luck, and business strategy. Management Science, 32(10), 1231-1241.
Baron, R.M., & Kenny, D.A. (1986). The moderator-mediator variable distinction in social psychological research: con-ceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
Bartelsman, E., Haltiwanger, J., & Scarpetta, S. (2013). Cross-country differences in Productivity: The role of allocation and Selection. American Economic Review, 103(1), 305-334.
Bento, A. L., Bento, R., & White, L. F. (2014). Strategic performance management systems: Impact on business re-sults. Journal of Computer Information Systems, 54(3), 25-33.
Bhatia. S.K. (2007). Strategic Human Resource Management: winning through people, Deep & Deep Publications PVT. LTD., New Delhi, India.
Bratton, J., & Gold, J. (2017). Human resource management: theory and practice. Palgrave.
Burma, Z. A. (2014). Human resource management and its importance for today’s organizations. International Journal of Education and Social Science, 1(2), 85-94.
Ciavarella, M.A. (2003). The adoption of high-involvement practices and processes in emergent and developing firms: a descriptive and prescriptive approach. Human Resource Management, 42(4), 337-356.
De Waal, A. (2013). Strategic Performance Management: A managerial and behavioral approach. Macmillan Internation-al Higher Education.
Gardner, T. M., Wright, P. M., & Moynihan, L. M. (2011). The impact of motivation, empowerment, and skill enhancing practices on aggregate voluntary turnover: The mediating effect of collective affective commitment. Personnel Psychol-ogy, 64, 315-35
Grant, R.M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(SI), 109-122
Grip, A.D., & Sieben, I. (2005). The effects of human resource management on small firms “productivity and employees’ wages”, Applied Economics, 37(9), 1047-1054.
Hair, G., Black, B., Babin, B., Anderson, R., & Tatham, R. (2010). Multivariate Data Analysis, 7th ed., Pearson, Upper Saddle River, NJ.
Hayton, J. C. (2003). Strategic human capital management in SMEs: An empirical study of entrepreneurial performance. Human Resource Management, 42(4), 375-391.
Hunger, D. J. (2012). Strategic management and business policy. Pearson Education.
Kang, S. (2015). Exploring the link between high performance work systems and innovation: Rutgers The State University of New Jersey-New Brunswick.
Kaya, N. (2006). The impact of human resource management practices and corporate entrepreneurship on firm perfor-mance: evidence from Turkish firms. The International Journal of Human Resource Management, 17(12), 2074-2090.
Kim, Y., & Ployhart, R. E. (2014). The effects of staffing and training on firm productivity and profit growth before, dur-ing, and after the Great Recession. Journal of Applied Psychology, 99(3), 361.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and PsychoLogical Measurement, 30(3), 607-610.
Leung, D., Meh, C., & Terajima, Y. (2008). Firm-size and productivity. Bank of Canada Working paper 2008-45.
Li, Y., Ashkanasy, N. M., & Ahlstrom, D. (2014). The rationality of emotions: A hybrid process model of decision-making under uncertainty. Asia Pacific Journal of Management, 31(1), 293-308.
Mbugua, G. M., Waiganjo, E. W., & Njeru, A. (2015). The relationship between strategic performance management and employee retention in commercial banks in Kenya. International Journal of Business Administration, 6(1), 53-62.
Messersmith, J. G., Patel, P. C., Lepak, D. P., & Gould-Williams, J. S. (2011). Unlocking the black box: exploring the link between high-performance work systems and performance. Journal of Applied Psychology, 96(6), 1105.
Nabass, E.H., & Abdallah, A.B. (2019). Agile manufacturing and business performance: The indirect effects of operation-al performance dimensions. Business Process Management Journal, 25(4), 647-666.
Nwachukwu, C., & Chladkova, H. (2019). Firm resources, strategic analysis capability and strategic performance: Organi-zational strategic as mediator. International Journal for Quality Research, 13(1).
Obeidat, A. M., & Otibi, G. A. (2015). The impact of knowledge sharing tools on levels of organizational learning (Field Study on Jordanian Commercial Banks). Australian Journal of Basic and Applied Sciences, 9(5), 253-267.
Obeidat, A. M., Abualoush, S. H., Irtaimeh, H. J., Khaddam, A. A., & Bataineh, K. A. (2018). The role of organisational culture in enhancing the human capital applied study on the social security corporation. International Journal of Learning and Intellectual Capital, 15(3), 258-276.
Patterson, M., Warr, P., & West, M. (2004). Organisational climate and company productivity: the role of employee affect and employee level. Journal of Occupational and Organisational Psychology, 77(2), 193-216.
Saffar, N., & Obeidat, A. (2020). The effect of total quality management practices on employee performance: The moder-ating role of knowledge sharing. Management Science Letters, 10(1), 77-90.
Saks, A. M., & Burke‐Smalley, L. A. (2014). Is transfer of training related to firm performance? International Journal of Training and Development, 18(2), 104-115.
Solomon, R. T. (2019). Strategies for Human Resources Professionals Using Social Networking Websites for Hiring Deci-sions.
Stabler, A. (1996). Productivity, performance measurement and management in logistics. Asia Pacific Journal of Market-ing and Logistics, 8(2), 46 – 63
Stiglitz, J. E. (1975). The theory of 'screening', education, and the distribution of 141 income. American Economic Review, 65(3), 283
Suifan, T.S., Abdallah, A.B., & Al Janini, M. (2018). The impact of transformational leadership on employees’ creativity: The mediating role of perceived organizational support. Management Research Review, 41(1), 113-132.
Sushil, M. A. (2018). Strategic performance management system in uncertain business environment: An empirical study of the Indian oil industry. Business Process Management Journal, 24(4), 1-21.
Syverson, C. (2011). What determines productivity? Journal of Economic Literature, 49(2), 326-365.
Tahmasbi, R. (2012). Design and development of a talent management system in an organization focused on the capital market. PhD thesis, faculty of management, University of Tehran. (In Persian).
Tërstena, A., Goga, A. J., & Jashari, B. (2020). Improving the efficiency of human resources with the use of new technolo-gies and reorganization process. International Journal of Research in Business and Social Science (2147-4478), 9(1), 31-38.
Wolf, E., and Zwick, T. (2002). Reassessing the impact of high performance workplaces. Discussion Paper No. 02–07, ZEW, Mannheim
Youndt, M.A., & Snell, S.A. (2004). Human resource configurations, intellectual capital, and organizational performance. Journal of Managerial Issues, 16(3), 337-360.
Zehir, C., Gurol, Y., Karaboga, T., & Kole, M. (2016). Strategic Human Resource Management and Firm Performance: The Mediating Role of Entrepreneurial Orientation. 12th International Strategic Management Conference (pp. 372 – 381). Antalya: Elsevier Ltd.
Abdallah, A.B., Dahiyat, S.E., & Matsui, Y. (2019). Lean management and innovation performance: Evidence from inter-national manufacturing companies. Management Research Review, 42(2), 239-262.
Abualoush, S. H., Obeidat, A. M., Tarhini, A., Masa’deh, R. E., & Al-Badi, A. (2018). The role of employees’ empower-ment as an intermediary variable between knowledge management and information systems on employees’ perfor-mance. VINE Journal of Information and Knowledge Management Systems, 48(2), 217-237.
Albuhisi, A.M., & Abdallah, A.B. (2018). The impact of soft TQM on financial performance: The mediating roles of non-financial balanced scorecard perspectives. International Journal of Quality & Reliability Management, 35(7), 1360-1379.
Al-Ghwayeen, W. S., & Abdallah, A. B. (2018). Green supply chain management and export performance: The mediating role of environmental performance. Journal of Manufacturing Technology Management, 29(7), 1233-1252.
Alkhaldi, R., & Abdallah, A. (2019). Lean management and operational performance in health care: Implications for busi-ness performance in private hospitals. International Journal of Productivity and Performance Management, 69(1), 1-21.
Al-ma’ani, B., Al-Qudah, S., & Shrouf, H. (2019). The impact of corporate social responsibility on organizational perfor-mance in telecommunication sector in Jordan. Modern Applied Science, Canadian Center of Science and Education, 13(4), 1-11
Al-Qudah, S., Obeidat, A.M., Shrouf, H., & Abusweilem, M. A. (2020). The impact of strategic human resources planning on the organizational performance of public shareholding companies in Jordan. Problems and Perspectives in Man-agement, 18(1), 219-230.
Al-Qudah, S. (2014). Elements of Strategic Performance to Improve Productivity and achieve Organizational Excellence (An Empirical Study in Jordan Telecom Sector), unpublished Ph. D. Thesis, Al-Jinan University
Al-Qudah, S. A. (2018). The influence of strategic agility & tackling competitive challenges toward improving perfor-mance among Jordanian pharmaceutical companies. International Journal of Academic Research in Business and So-cial Sciences, 8(5), 762–774.
Al-Sa’di, A.F., Abdallah, A.B., & Dahiyat, S.E. (2017). The mediating role of product and process innovations on the rela-tionship between knowledge management and operational performance in manufacturing companies in Jordan. Busi-ness Process Management Journal, 23(2), 349-376.
Andry, J. F., Hartono, H., & Zakir, A. (2020). Assessment IT Governance of Human Resources Information System Using COBIT 5. International Journal of Open Information Technologies, 8(4), 59-63.
Arulrajah, A. A. (2017). Productivity and quality management through human resource management: A systematic re-view. International Review of Management and Business Research, 6(2), 419-437.
Asongu, S. A. (2017). Knowledge economy gaps, policy syndromes, and catch-up strategies: Fresh South Korean lessons Africa. Journal of the Knowledge Economy, 8(1), 211-253.
Ayoub, H.F., & Abdallah, A.B. (2019). The effect of supply chain agility on export performance: The mediating roles of supply chain responsiveness and innovativeness. Journal of Manufacturing Technology Management, 30(5), 821-839.
Ayoub, H.F., Abdallah, A.B., & Suifan, T.S. (2017). The effect of supply chain integration on technical innovation in Jor-dan: The mediating role of knowledge management. Benchmarking: An International Journal, 24(3), 594-616.
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
Barney, J.B. (1986). Strategic factor markets: expectations, luck, and business strategy. Management Science, 32(10), 1231-1241.
Baron, R.M., & Kenny, D.A. (1986). The moderator-mediator variable distinction in social psychological research: con-ceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
Bartelsman, E., Haltiwanger, J., & Scarpetta, S. (2013). Cross-country differences in Productivity: The role of allocation and Selection. American Economic Review, 103(1), 305-334.
Bento, A. L., Bento, R., & White, L. F. (2014). Strategic performance management systems: Impact on business re-sults. Journal of Computer Information Systems, 54(3), 25-33.
Bhatia. S.K. (2007). Strategic Human Resource Management: winning through people, Deep & Deep Publications PVT. LTD., New Delhi, India.
Bratton, J., & Gold, J. (2017). Human resource management: theory and practice. Palgrave.
Burma, Z. A. (2014). Human resource management and its importance for today’s organizations. International Journal of Education and Social Science, 1(2), 85-94.
Ciavarella, M.A. (2003). The adoption of high-involvement practices and processes in emergent and developing firms: a descriptive and prescriptive approach. Human Resource Management, 42(4), 337-356.
De Waal, A. (2013). Strategic Performance Management: A managerial and behavioral approach. Macmillan Internation-al Higher Education.
Gardner, T. M., Wright, P. M., & Moynihan, L. M. (2011). The impact of motivation, empowerment, and skill enhancing practices on aggregate voluntary turnover: The mediating effect of collective affective commitment. Personnel Psychol-ogy, 64, 315-35
Grant, R.M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(SI), 109-122
Grip, A.D., & Sieben, I. (2005). The effects of human resource management on small firms “productivity and employees’ wages”, Applied Economics, 37(9), 1047-1054.
Hair, G., Black, B., Babin, B., Anderson, R., & Tatham, R. (2010). Multivariate Data Analysis, 7th ed., Pearson, Upper Saddle River, NJ.
Hayton, J. C. (2003). Strategic human capital management in SMEs: An empirical study of entrepreneurial performance. Human Resource Management, 42(4), 375-391.
Hunger, D. J. (2012). Strategic management and business policy. Pearson Education.
Kang, S. (2015). Exploring the link between high performance work systems and innovation: Rutgers The State University of New Jersey-New Brunswick.
Kaya, N. (2006). The impact of human resource management practices and corporate entrepreneurship on firm perfor-mance: evidence from Turkish firms. The International Journal of Human Resource Management, 17(12), 2074-2090.
Kim, Y., & Ployhart, R. E. (2014). The effects of staffing and training on firm productivity and profit growth before, dur-ing, and after the Great Recession. Journal of Applied Psychology, 99(3), 361.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and PsychoLogical Measurement, 30(3), 607-610.
Leung, D., Meh, C., & Terajima, Y. (2008). Firm-size and productivity. Bank of Canada Working paper 2008-45.
Li, Y., Ashkanasy, N. M., & Ahlstrom, D. (2014). The rationality of emotions: A hybrid process model of decision-making under uncertainty. Asia Pacific Journal of Management, 31(1), 293-308.
Mbugua, G. M., Waiganjo, E. W., & Njeru, A. (2015). The relationship between strategic performance management and employee retention in commercial banks in Kenya. International Journal of Business Administration, 6(1), 53-62.
Messersmith, J. G., Patel, P. C., Lepak, D. P., & Gould-Williams, J. S. (2011). Unlocking the black box: exploring the link between high-performance work systems and performance. Journal of Applied Psychology, 96(6), 1105.
Nabass, E.H., & Abdallah, A.B. (2019). Agile manufacturing and business performance: The indirect effects of operation-al performance dimensions. Business Process Management Journal, 25(4), 647-666.
Nwachukwu, C., & Chladkova, H. (2019). Firm resources, strategic analysis capability and strategic performance: Organi-zational strategic as mediator. International Journal for Quality Research, 13(1).
Obeidat, A. M., & Otibi, G. A. (2015). The impact of knowledge sharing tools on levels of organizational learning (Field Study on Jordanian Commercial Banks). Australian Journal of Basic and Applied Sciences, 9(5), 253-267.
Obeidat, A. M., Abualoush, S. H., Irtaimeh, H. J., Khaddam, A. A., & Bataineh, K. A. (2018). The role of organisational culture in enhancing the human capital applied study on the social security corporation. International Journal of Learning and Intellectual Capital, 15(3), 258-276.
Patterson, M., Warr, P., & West, M. (2004). Organisational climate and company productivity: the role of employee affect and employee level. Journal of Occupational and Organisational Psychology, 77(2), 193-216.
Saffar, N., & Obeidat, A. (2020). The effect of total quality management practices on employee performance: The moder-ating role of knowledge sharing. Management Science Letters, 10(1), 77-90.
Saks, A. M., & Burke‐Smalley, L. A. (2014). Is transfer of training related to firm performance? International Journal of Training and Development, 18(2), 104-115.
Solomon, R. T. (2019). Strategies for Human Resources Professionals Using Social Networking Websites for Hiring Deci-sions.
Stabler, A. (1996). Productivity, performance measurement and management in logistics. Asia Pacific Journal of Market-ing and Logistics, 8(2), 46 – 63
Stiglitz, J. E. (1975). The theory of 'screening', education, and the distribution of 141 income. American Economic Review, 65(3), 283
Suifan, T.S., Abdallah, A.B., & Al Janini, M. (2018). The impact of transformational leadership on employees’ creativity: The mediating role of perceived organizational support. Management Research Review, 41(1), 113-132.
Sushil, M. A. (2018). Strategic performance management system in uncertain business environment: An empirical study of the Indian oil industry. Business Process Management Journal, 24(4), 1-21.
Syverson, C. (2011). What determines productivity? Journal of Economic Literature, 49(2), 326-365.
Tahmasbi, R. (2012). Design and development of a talent management system in an organization focused on the capital market. PhD thesis, faculty of management, University of Tehran. (In Persian).
Tërstena, A., Goga, A. J., & Jashari, B. (2020). Improving the efficiency of human resources with the use of new technolo-gies and reorganization process. International Journal of Research in Business and Social Science (2147-4478), 9(1), 31-38.
Wolf, E., and Zwick, T. (2002). Reassessing the impact of high performance workplaces. Discussion Paper No. 02–07, ZEW, Mannheim
Youndt, M.A., & Snell, S.A. (2004). Human resource configurations, intellectual capital, and organizational performance. Journal of Managerial Issues, 16(3), 337-360.
Zehir, C., Gurol, Y., Karaboga, T., & Kole, M. (2016). Strategic Human Resource Management and Firm Performance: The Mediating Role of Entrepreneurial Orientation. 12th International Strategic Management Conference (pp. 372 – 381). Antalya: Elsevier Ltd.