How to cite this paper
Aburayya, A., Alshurideh, M., Albqaeen, A., Alawadhi, D & Ayadeh, I. (2020). An investigation of factors affecting patients waiting time in primary health care centers: An assessment study in Dubai.Management Science Letters , 10(6), 1265-1276.
Refrences
Abu ELSamen, A. and Alshuraideh, M. (2012) The impact of Internal marketing on internal service quality: A case study in a Jordanian pharmaceutical company. International Journal of Business and Management, 7(19), 84-95.
Ahmad, B. A., Khairatul, K., & Farnaza, A. (2017). An assessment of patient waiting and consultation time in a primary healthcare clinic. Malaysian family physician: the official journal of the Academy of Family Physicians of Malay-sia, 12(1), 14.
Al-Dmour, H., & Al-Shraideh, M. T. (2008). The influence of the promotional mix elements on Jordanian consumer's de-cisions in cell phone service usage: An analytical study. Jordan Journal of Business Administration, 4(4), 375-392.
Al-Duhaish, A., Alshurideh, M., & Al-Zu'bi, Z. (2014). The impact of the basic reference group usage on the purchasing decision of clothes (A field study of Saudi youth in Riyadh city). Dirasat: Administrative, 41(2), 205-221.
Al Shurideh, M., Alsharari, N. M., & Al Kurdi, B. (2019). Supply chain integration and customer relationship manage-ment in the airline logistics. Theoretical Economics Letters, 9, 392-414.
Al-dweeri, R. M., Obeidat, Z. M., Al-dwiry, M. A., Alshurideh, M. T., & Alhorani, A. M. (2017). The impact of e-service quality and e-loyalty on online shopping: Moderating effect of e-satisfaction and e-trust. International Journal of Marketing Studies, 9(2), 92-103.
Alhashmi, S. F., Salloum, S. A., & Abdallah, S. (2019, October). Critical success factors for implementing artificial intel-ligence (AI) projects in Dubai government United Arab Emirates (UAE) health sector: Applying the extended technol-ogy acceptance model (TAM). In International Conference on Advanced Intelligent Systems and Informatics (pp. 393-405). Springer, Cham.
Alkalha, Z., Al-Zoubi, Z. and Alshurideh, M. (2012). Investigating the effects of human resources policies on organiza-tional performance: Empirical study on commercial banks operating in Jordan. European Journal of Economics, Fi-nance and Administrative Sciences, 51(51), 44-64.
Al-Maroof, R. S., Salloum, S. A., AlHamadand, A. Q. M., & Shaalan, K. (2019, October). A Unified Model for the Use and Acceptance of Stickers in Social Media Messaging. In International Conference on Advanced Intelligent Systems and Informatics.
Alomari, K. M., AlHamad, A. Q., & Salloum, S. (2019). Prediction of the digital game rating systems based on the ESRB. Opción, 35(19), 1368-1393.
Alsharqi, O.Z., AlBarakati, M., AlBarakati, M., AlQamdi, A., Al-Borie, H.S., & Ahmad, A.E. (2017). Factors influencing waiting time as key of patient satisfaction in the emergency department in King Fahd Armed Forces Hospital, Saudi Arabia. International Journal of Business and Management, 12(5), 79-88.
Alshraideh, A. T. R., Masa’deh, R. E., Al-Lozi, M., & Alshurideh, M. T. (2017). The impact of training strategy on organ-izational loyalty via the mediating variables of organizational satisfaction and organizational performance: An empir-ical study on Jordanian agricultural credit corporation staff. Journal of Social Sciences, 6(2), 365-392.
Alshurideh, D. M. (2019). Do electronic loyalty programs still drive customer choice and repeat purchase behav-iour?. International Journal of Electronic Customer Relationship Management, 12(1), 40-57.
Alshurideh, M. (2014) The factors predicting students’ satisfaction with universities’ healthcare clinics’ services: A case-study from the Hashemite Kingdom of Jordan. Dirasat: Administrative Science, 41(2), 451-464.
Alshurideh, M. (2018). Pharmaceutical promotion tools effect on physician's adoption of medicine prescribing: Evidence from Jordan. Modern Applied Science, 12(11).
Alshurideh, M. Masa'deh, R., & Alkurdi, B. (2012) The effect of customer satisfaction upon customer retention in the Jor-danian mobile market: An empirical investigation. The European Journal of Economics, Finance and Administrative Sciences, 47, 69-78.
Alshurideh, M. T., Al-Hawary, S. I. S., Mohammad, A. M. E., Al-Hawary, A. A., & Al Kurdi, B. H. (2017). The impact of Islamic banks' service quality perception on Jordanian customers loyalty. Journal of Management Research, 9(2), 139-159.
Alshurideh, M. T., Salloum, S. A., Al Kurdi, B., Monem, A. A., & Shaalan, K. (2019c). Understanding the quality deter-minants that influence the intention to use the mobile learning platforms: A practical study. International Journal of Interactive Mobile Technologies (iJIM), 13(11), 157-183.
Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2019b October). Examining the main mobile learning system drivers’ ef-fects: A mix empirical examination of both the Expectation-Confirmation Model (ECM) and the Technology Ac-ceptance Model (TAM). In International Conference on Advanced Intelligent Systems and Informatics (pp. 406-417). Springer, Cham.
Alshurideh, M., Salloum, S. A., Al Kurdi, B., & Al-Emran, M. (2019a, February). Factors affecting the social networks acceptance: An empirical study using PLS-SEM approach. In Proceedings of the 2019 8th International Conference on Software and Computer Applications (pp. 414-418). ACM.
Al-Zoubi, Z., Al-Lozi, M., Dahiyat, S., Alshurideh, M. and Al Majali, A. (2012) Examining the effects of quality man-agement practices on product variety. European Journal of Economics, Finance and Administrative Sciences, 51, 10-19.
Ammari, G., Al Kurdi, B., Alshurideh, M., Obeidat, B., & Hussien, A. H. A. (2017). Investigating the impact of communi-cation satisfaction on organizational commitment: A practical approach to increase employees’ loyalty. International Journal of Marketing Studies, 9(2), 113-133.
Ansell, D., Crispo, J. A., Simard, B., & Bjerre, L. M. (2017). Interventions to reduce wait times for primary care appoint-ments: a systematic review. BMC Health Services Research, 17(1), 295.
Azraii, B.A., Khairatul, K., & Farnaza, A. (2017). An assessment of patient waiting and consultation time in a primary healthcare clinic. Fam Physician, 12(1), 14–21.
Barlow, G.L. (2017). Auditing hospital queuing. Managerial Auditing, 17(7), 397– 403.
Bleustein, C., Rothschild, D. B., Valen, A., Valatis, E., Schweitzer, L., & Jones, R. (2014). Wait times, patient satisfaction scores, and the perception of care. The American Journal of Managed Care, 20(5), 393-400.
Bielen, F., & Demoulin, N. (2007). Waiting time influence on the satisfaction-loyalty relationship in services. Managing Service Quality: An International Journal, 17(2), 174-193.
Bridge, S. (2019). How Dubai Health Authority Plans to Reduce Patient No-Shows. Arabianbusiness.Com, 2019. Available at: https://www.arabianbusiness.com/healthcare/426827-how-dubai-health-authority-plans-to-reduce-patient-no-shows
Churchill, Jr G.A., & Brown, T.J. (2004). Basic Marketing Research. 5th ed. Mason, Ohio: South-Western.
Dinesh, T.A., Singh, S., Nair, P., & Remya, T.R. (2013). Reducing waiting time in outpatient services of large university teaching hospital-A six-sigma approach. Management in Health, 17(1), 31-37.
Dubai Health Authority (2019). Open Data. Available at : [Accessed 7 July 2019].
Easterby-Smith, M., Thorpe, R., & Jackson, P. R. (2012). Management research. Sage.
Fenny, A., Enermark, U. and Asante, F., (2014). Patient satisfaction with primary health care a comparison between the insured and non-insured under the National Health Insurance Policy in Ghana. Global Journal of Health Science, 6(4), 9-21.
Field, A. (2009). Discovering statistics using SPSS, 3rd ed., London: SAGE Publications.
Gardiner, L., & Hussein, S. (2015). As if we cared: the costs and benefits of a living wage for social care workers. Resolu-tion Foundation.
Ghannajeh, A. M., AlShurideh, M., Zu'bi, M. F., Abuhamad, A., Rumman, G. A., Suifan, T., & Akhorshaideh, A. H. O. (2015). A qualitative analysis of product innovation in Jordan’s pharmaceutical sector. European Scientific Jour-nal, 11(4), 474-503.
Gutacker, N., Siciliani, L., & Cookson, R. (2016). Waiting time periodization: Evidence from England. Social Science and Medicine, 159, 140-151.
Hasanpoor-Azghdy, S. B., Simbar, M., & Vedadhir, A. (2014). The emotional-psychological consequences of infertility among infertile women seeking treatment: Results of a qualitative study. Iranian Journal of Reproductive Medi-cine, 12(2), 131.
Jaakkimainen, L., Glazier, R., Barnsley, J., Salkeld, E., Lu, H., & Tu, K. (2014). Waiting to see the specialist: patient and provider characteristics of wait times from primary to specialty care. BMC Family Practice, 15(1), 16.
Kreitz, T. M., Winters, B. S., & Pedowitz, D. I. (2016). The influence of wait time on patient satisfaction in the orthopedic clinic. Journal of Patient Experience, 3(2), 39-42.
Landi, S., Ivaldi, E., & Testi, A., (2018). Socioeconomic status and waiting times for health services: An international lit-erature review and evidence from the Italian National Health System. Health Policy, 122(4), 334-351.
Maluwa, V. M., Andre, J., Ndebele, P., & Chilemba, E. (2012). Moral distress in nursing practice in Malawi. Nursing eth-ics, 19(2), 196-207.
Nakhwa, P., & Kadam, S. (2016). The study of waiting Time for Patients in Healthcare System and Ways to Reduce Wait Time by Implementing Time Management Methods.
Nunnally, J.C., & Bernstein, I.H. (1994). Psychometric theory (3rd Ed.) New York: McGraw-Hill. Inc.
Obeidat, B., Sweis, R., Zyod, D., Masa’deh, R., & Alshurideh, M. (2012). The effect of perceived service quality on cus-tomer loyalty in internet service providers in Jordan. Journal of Management Research, 4(4), 224-272.
Obeidat, Z.M., Alshurideh, M.T., Al Dweeri, R., & Masa'deh, R. (2019) The influence of online revenge acts on consum-ers psychological and emotional states: Does revenge taste sweet? Proceedings of the 33rd International Business In-formation Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020.
Oche, M.O., & Adamu, H. (2013). Determinants of patient waiting time in the general outpatient department of a tertiary health institution in North Western Nigeria. Annals Med, 3(4), 588–92.
Pillay, D.I., Ghazali, R.J., & Manaf, N.H. (2011). Hospital waiting time: the forgotten premise of healthcare service deliv-ery. International Journal of Health Care Quality Assurance, 24(7), 506–22.
Salloum, S. A. S., & Shaalan, K. (2018c). Investigating students’ acceptance of E-learning system in Higher Educational Environments in the UAE: Applying the Extended Technology Acceptance Model (TAM). The British University in Dubai.
Salloum, S. A., & Al-Emran, M. (2018). Factors affecting the adoption of E-payment systems by university students: Ex-tending the TAM with trust. International Journal of Electronic Business, 14(4), 371-390.
Salloum, S. A., & Shaalan, K. (2018, September). Adoption of e-book for university students. In International Conference on Advanced Intelligent Systems and Informatics (pp. 481-494). Springer, Cham.
Salloum, S. A., & Shaalan, K. (2018a, September). Factors affecting students’ acceptance of e-learning system in higher education using UTAUT and structural equation modeling approaches. In International Conference on Advanced Intel-ligent Systems and Informatics (pp. 469-480). Springer, Cham.
Salloum, S. A., Al-Emran, M., & Shaalan, K. (2018b, August). The impact of knowledge sharing on information systems: A review. In International Conference on Knowledge Management in Organizations (pp. 94-106). Springer, Cham.
Salloum, S. A., Al-Emran, M., Shaalan, K., & Tarhini, A. (2019a). Factors affecting the E-learning acceptance: A case study from UAE. Education and Information Technologies, 24(1), 509-530.
Salloum, S. A., Alhamad, A. Q. M., Al-Emran, M., Monem, A. A., & Shaalan, K. (2019b). Exploring Students’ Acceptance of E-Learning Through the Development of a Comprehensive Technology Acceptance Model. IEEE Access, 7, 128445-128462.
Salloum, S. A., Maqableh, W., Mhamdi, C., Al Kurdi, B., & Shaalan, K. (2018a). Studying the Social Media Adoption by university students in the United Arab Emirates. International Journal of Information Technology, 2(3), 83-95.
Salloum, S. A., Mhamdi, C., Al Kurdi, B., & Shaalan, K. (2018c). Factors affecting the Adoption and Meaningful Use of Social Media: A Structural Equation Modeling Approach. International Journal of Information Technology, 2(3), 96-109.
Tsui, Y. M., & Fong, B. Y. (2018). Waiting time in public hospitals: case study of total joint replacement in Hong Kong. Public Administration and Policy, 21(2), 120-133.
Wafula, F., Dolinger, A., Daniels, B., Mwaura, N., Bedoya, G., Rogo, K., ... & Olayo, B. (2017). Examining the quality of medicines at kenyan healthcare facilities: a validation of an alternative post-market surveillance model that uses standardized patients. Drugs-real world outcomes, 4(1), 53-63.
Wagenaar, W. A. (2016). Paradoxes of gambling behaviour. Routledge.
Zhu, L. M., Stinson, J., Palozzi, L., Weingarten, K., Hogan, M. E., Duong, S., ... & Taddio, A. (2012). Improvements in pain outcomes in a Canadian pediatric teaching hospital following implementation of a multifaceted, knowledge trans-lation initiative. Pain Research and Management, 17(3), 173-179.
Zu’bi, Z., Al-Lozi, M., Dahiyat, S., Alshurideh, M., & Al Majali, A. (2012). Examining the effects of quality management practices on product variety. European Journal of Economics, Finance and Administrative Sciences, 51(1), 123-139.
Ahmad, B. A., Khairatul, K., & Farnaza, A. (2017). An assessment of patient waiting and consultation time in a primary healthcare clinic. Malaysian family physician: the official journal of the Academy of Family Physicians of Malay-sia, 12(1), 14.
Al-Dmour, H., & Al-Shraideh, M. T. (2008). The influence of the promotional mix elements on Jordanian consumer's de-cisions in cell phone service usage: An analytical study. Jordan Journal of Business Administration, 4(4), 375-392.
Al-Duhaish, A., Alshurideh, M., & Al-Zu'bi, Z. (2014). The impact of the basic reference group usage on the purchasing decision of clothes (A field study of Saudi youth in Riyadh city). Dirasat: Administrative, 41(2), 205-221.
Al Shurideh, M., Alsharari, N. M., & Al Kurdi, B. (2019). Supply chain integration and customer relationship manage-ment in the airline logistics. Theoretical Economics Letters, 9, 392-414.
Al-dweeri, R. M., Obeidat, Z. M., Al-dwiry, M. A., Alshurideh, M. T., & Alhorani, A. M. (2017). The impact of e-service quality and e-loyalty on online shopping: Moderating effect of e-satisfaction and e-trust. International Journal of Marketing Studies, 9(2), 92-103.
Alhashmi, S. F., Salloum, S. A., & Abdallah, S. (2019, October). Critical success factors for implementing artificial intel-ligence (AI) projects in Dubai government United Arab Emirates (UAE) health sector: Applying the extended technol-ogy acceptance model (TAM). In International Conference on Advanced Intelligent Systems and Informatics (pp. 393-405). Springer, Cham.
Alkalha, Z., Al-Zoubi, Z. and Alshurideh, M. (2012). Investigating the effects of human resources policies on organiza-tional performance: Empirical study on commercial banks operating in Jordan. European Journal of Economics, Fi-nance and Administrative Sciences, 51(51), 44-64.
Al-Maroof, R. S., Salloum, S. A., AlHamadand, A. Q. M., & Shaalan, K. (2019, October). A Unified Model for the Use and Acceptance of Stickers in Social Media Messaging. In International Conference on Advanced Intelligent Systems and Informatics.
Alomari, K. M., AlHamad, A. Q., & Salloum, S. (2019). Prediction of the digital game rating systems based on the ESRB. Opción, 35(19), 1368-1393.
Alsharqi, O.Z., AlBarakati, M., AlBarakati, M., AlQamdi, A., Al-Borie, H.S., & Ahmad, A.E. (2017). Factors influencing waiting time as key of patient satisfaction in the emergency department in King Fahd Armed Forces Hospital, Saudi Arabia. International Journal of Business and Management, 12(5), 79-88.
Alshraideh, A. T. R., Masa’deh, R. E., Al-Lozi, M., & Alshurideh, M. T. (2017). The impact of training strategy on organ-izational loyalty via the mediating variables of organizational satisfaction and organizational performance: An empir-ical study on Jordanian agricultural credit corporation staff. Journal of Social Sciences, 6(2), 365-392.
Alshurideh, D. M. (2019). Do electronic loyalty programs still drive customer choice and repeat purchase behav-iour?. International Journal of Electronic Customer Relationship Management, 12(1), 40-57.
Alshurideh, M. (2014) The factors predicting students’ satisfaction with universities’ healthcare clinics’ services: A case-study from the Hashemite Kingdom of Jordan. Dirasat: Administrative Science, 41(2), 451-464.
Alshurideh, M. (2018). Pharmaceutical promotion tools effect on physician's adoption of medicine prescribing: Evidence from Jordan. Modern Applied Science, 12(11).
Alshurideh, M. Masa'deh, R., & Alkurdi, B. (2012) The effect of customer satisfaction upon customer retention in the Jor-danian mobile market: An empirical investigation. The European Journal of Economics, Finance and Administrative Sciences, 47, 69-78.
Alshurideh, M. T., Al-Hawary, S. I. S., Mohammad, A. M. E., Al-Hawary, A. A., & Al Kurdi, B. H. (2017). The impact of Islamic banks' service quality perception on Jordanian customers loyalty. Journal of Management Research, 9(2), 139-159.
Alshurideh, M. T., Salloum, S. A., Al Kurdi, B., Monem, A. A., & Shaalan, K. (2019c). Understanding the quality deter-minants that influence the intention to use the mobile learning platforms: A practical study. International Journal of Interactive Mobile Technologies (iJIM), 13(11), 157-183.
Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2019b October). Examining the main mobile learning system drivers’ ef-fects: A mix empirical examination of both the Expectation-Confirmation Model (ECM) and the Technology Ac-ceptance Model (TAM). In International Conference on Advanced Intelligent Systems and Informatics (pp. 406-417). Springer, Cham.
Alshurideh, M., Salloum, S. A., Al Kurdi, B., & Al-Emran, M. (2019a, February). Factors affecting the social networks acceptance: An empirical study using PLS-SEM approach. In Proceedings of the 2019 8th International Conference on Software and Computer Applications (pp. 414-418). ACM.
Al-Zoubi, Z., Al-Lozi, M., Dahiyat, S., Alshurideh, M. and Al Majali, A. (2012) Examining the effects of quality man-agement practices on product variety. European Journal of Economics, Finance and Administrative Sciences, 51, 10-19.
Ammari, G., Al Kurdi, B., Alshurideh, M., Obeidat, B., & Hussien, A. H. A. (2017). Investigating the impact of communi-cation satisfaction on organizational commitment: A practical approach to increase employees’ loyalty. International Journal of Marketing Studies, 9(2), 113-133.
Ansell, D., Crispo, J. A., Simard, B., & Bjerre, L. M. (2017). Interventions to reduce wait times for primary care appoint-ments: a systematic review. BMC Health Services Research, 17(1), 295.
Azraii, B.A., Khairatul, K., & Farnaza, A. (2017). An assessment of patient waiting and consultation time in a primary healthcare clinic. Fam Physician, 12(1), 14–21.
Barlow, G.L. (2017). Auditing hospital queuing. Managerial Auditing, 17(7), 397– 403.
Bleustein, C., Rothschild, D. B., Valen, A., Valatis, E., Schweitzer, L., & Jones, R. (2014). Wait times, patient satisfaction scores, and the perception of care. The American Journal of Managed Care, 20(5), 393-400.
Bielen, F., & Demoulin, N. (2007). Waiting time influence on the satisfaction-loyalty relationship in services. Managing Service Quality: An International Journal, 17(2), 174-193.
Bridge, S. (2019). How Dubai Health Authority Plans to Reduce Patient No-Shows. Arabianbusiness.Com, 2019. Available at: https://www.arabianbusiness.com/healthcare/426827-how-dubai-health-authority-plans-to-reduce-patient-no-shows
Churchill, Jr G.A., & Brown, T.J. (2004). Basic Marketing Research. 5th ed. Mason, Ohio: South-Western.
Dinesh, T.A., Singh, S., Nair, P., & Remya, T.R. (2013). Reducing waiting time in outpatient services of large university teaching hospital-A six-sigma approach. Management in Health, 17(1), 31-37.
Dubai Health Authority (2019). Open Data. Available at : [Accessed 7 July 2019].
Easterby-Smith, M., Thorpe, R., & Jackson, P. R. (2012). Management research. Sage.
Fenny, A., Enermark, U. and Asante, F., (2014). Patient satisfaction with primary health care a comparison between the insured and non-insured under the National Health Insurance Policy in Ghana. Global Journal of Health Science, 6(4), 9-21.
Field, A. (2009). Discovering statistics using SPSS, 3rd ed., London: SAGE Publications.
Gardiner, L., & Hussein, S. (2015). As if we cared: the costs and benefits of a living wage for social care workers. Resolu-tion Foundation.
Ghannajeh, A. M., AlShurideh, M., Zu'bi, M. F., Abuhamad, A., Rumman, G. A., Suifan, T., & Akhorshaideh, A. H. O. (2015). A qualitative analysis of product innovation in Jordan’s pharmaceutical sector. European Scientific Jour-nal, 11(4), 474-503.
Gutacker, N., Siciliani, L., & Cookson, R. (2016). Waiting time periodization: Evidence from England. Social Science and Medicine, 159, 140-151.
Hasanpoor-Azghdy, S. B., Simbar, M., & Vedadhir, A. (2014). The emotional-psychological consequences of infertility among infertile women seeking treatment: Results of a qualitative study. Iranian Journal of Reproductive Medi-cine, 12(2), 131.
Jaakkimainen, L., Glazier, R., Barnsley, J., Salkeld, E., Lu, H., & Tu, K. (2014). Waiting to see the specialist: patient and provider characteristics of wait times from primary to specialty care. BMC Family Practice, 15(1), 16.
Kreitz, T. M., Winters, B. S., & Pedowitz, D. I. (2016). The influence of wait time on patient satisfaction in the orthopedic clinic. Journal of Patient Experience, 3(2), 39-42.
Landi, S., Ivaldi, E., & Testi, A., (2018). Socioeconomic status and waiting times for health services: An international lit-erature review and evidence from the Italian National Health System. Health Policy, 122(4), 334-351.
Maluwa, V. M., Andre, J., Ndebele, P., & Chilemba, E. (2012). Moral distress in nursing practice in Malawi. Nursing eth-ics, 19(2), 196-207.
Nakhwa, P., & Kadam, S. (2016). The study of waiting Time for Patients in Healthcare System and Ways to Reduce Wait Time by Implementing Time Management Methods.
Nunnally, J.C., & Bernstein, I.H. (1994). Psychometric theory (3rd Ed.) New York: McGraw-Hill. Inc.
Obeidat, B., Sweis, R., Zyod, D., Masa’deh, R., & Alshurideh, M. (2012). The effect of perceived service quality on cus-tomer loyalty in internet service providers in Jordan. Journal of Management Research, 4(4), 224-272.
Obeidat, Z.M., Alshurideh, M.T., Al Dweeri, R., & Masa'deh, R. (2019) The influence of online revenge acts on consum-ers psychological and emotional states: Does revenge taste sweet? Proceedings of the 33rd International Business In-formation Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020.
Oche, M.O., & Adamu, H. (2013). Determinants of patient waiting time in the general outpatient department of a tertiary health institution in North Western Nigeria. Annals Med, 3(4), 588–92.
Pillay, D.I., Ghazali, R.J., & Manaf, N.H. (2011). Hospital waiting time: the forgotten premise of healthcare service deliv-ery. International Journal of Health Care Quality Assurance, 24(7), 506–22.
Salloum, S. A. S., & Shaalan, K. (2018c). Investigating students’ acceptance of E-learning system in Higher Educational Environments in the UAE: Applying the Extended Technology Acceptance Model (TAM). The British University in Dubai.
Salloum, S. A., & Al-Emran, M. (2018). Factors affecting the adoption of E-payment systems by university students: Ex-tending the TAM with trust. International Journal of Electronic Business, 14(4), 371-390.
Salloum, S. A., & Shaalan, K. (2018, September). Adoption of e-book for university students. In International Conference on Advanced Intelligent Systems and Informatics (pp. 481-494). Springer, Cham.
Salloum, S. A., & Shaalan, K. (2018a, September). Factors affecting students’ acceptance of e-learning system in higher education using UTAUT and structural equation modeling approaches. In International Conference on Advanced Intel-ligent Systems and Informatics (pp. 469-480). Springer, Cham.
Salloum, S. A., Al-Emran, M., & Shaalan, K. (2018b, August). The impact of knowledge sharing on information systems: A review. In International Conference on Knowledge Management in Organizations (pp. 94-106). Springer, Cham.
Salloum, S. A., Al-Emran, M., Shaalan, K., & Tarhini, A. (2019a). Factors affecting the E-learning acceptance: A case study from UAE. Education and Information Technologies, 24(1), 509-530.
Salloum, S. A., Alhamad, A. Q. M., Al-Emran, M., Monem, A. A., & Shaalan, K. (2019b). Exploring Students’ Acceptance of E-Learning Through the Development of a Comprehensive Technology Acceptance Model. IEEE Access, 7, 128445-128462.
Salloum, S. A., Maqableh, W., Mhamdi, C., Al Kurdi, B., & Shaalan, K. (2018a). Studying the Social Media Adoption by university students in the United Arab Emirates. International Journal of Information Technology, 2(3), 83-95.
Salloum, S. A., Mhamdi, C., Al Kurdi, B., & Shaalan, K. (2018c). Factors affecting the Adoption and Meaningful Use of Social Media: A Structural Equation Modeling Approach. International Journal of Information Technology, 2(3), 96-109.
Tsui, Y. M., & Fong, B. Y. (2018). Waiting time in public hospitals: case study of total joint replacement in Hong Kong. Public Administration and Policy, 21(2), 120-133.
Wafula, F., Dolinger, A., Daniels, B., Mwaura, N., Bedoya, G., Rogo, K., ... & Olayo, B. (2017). Examining the quality of medicines at kenyan healthcare facilities: a validation of an alternative post-market surveillance model that uses standardized patients. Drugs-real world outcomes, 4(1), 53-63.
Wagenaar, W. A. (2016). Paradoxes of gambling behaviour. Routledge.
Zhu, L. M., Stinson, J., Palozzi, L., Weingarten, K., Hogan, M. E., Duong, S., ... & Taddio, A. (2012). Improvements in pain outcomes in a Canadian pediatric teaching hospital following implementation of a multifaceted, knowledge trans-lation initiative. Pain Research and Management, 17(3), 173-179.
Zu’bi, Z., Al-Lozi, M., Dahiyat, S., Alshurideh, M., & Al Majali, A. (2012). Examining the effects of quality management practices on product variety. European Journal of Economics, Finance and Administrative Sciences, 51(1), 123-139.