How to cite this paper
Lupo, T & Bellomo, E. (2020). A methodological framework based on a DANP model for evaluating the software quality in terms of usability: a preliminary investigation on mobile operating systems.Decision Science Letters , 9(4), 521-536.
Refrences
Azizi, A., Malekmohammadi, B., Jafari, H. R., Nasiri, H., & Parsa, V. A. (2014). Land suitability assessment for wind power plant site selection using ANP-DEMATEL in a GIS environment: case study of Ardabil province, Iran. Environmental monitoring and assessment, 186(10), 6695-6709.
Baharuddin, R., Singh, D., & Razali, R. (2013). Usability dimensions for mobile applications-a review. Res. J. Appl. Sci. Eng. Technol, 5(6), 2225-2231.
Büyüközkan, G., & Öztürkcan, D. (2010). An integrated analytic approach for Six Sigma project selection. Expert Systems with Applications, 37(8), 5835-5847.
Büyüközkan, G., & Güleryüz, S. (2016). An integrated DEMATEL-ANP approach for renewable energy resources selection in Turkey. International Journal of Production Economics, 182, 435-448.
Calisir, F., & Calisir, F. (2004). The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems. Computers in human behavior, 20(4), 505-515.
Coursaris, C. K., & Kim, D. J. (2011). A meta-analytical review of empirical mobile usability studies. Journal of usability studies, 6(3), 117-171.
Gabus, A., & Fontela, E. (1972). World problems, an invitation to further thought within the framework of DEMATEL. Battelle Geneva Research Center, Geneva, Switzerland, 1-8.
Gigović, L., Pamučar, D., Božanić, D., & Ljubojević, S. (2017). Application of the GIS-DANP-MABAC multi-criteria model for selecting the location of wind farms: A case study of Vojvodina, Serbia. Renewable Energy, 103, 501-521.
Rad, T. G., Sadeghi-Niaraki, A., Abbasi, A., & Choi, S. M. (2018). A methodological framework for assessment of ubiquitous cities using ANP and DEMATEL methods. Sustainable cities and society, 37, 608-618.
Gölcük, İ., & Baykasoğlu, A. (2016). An analysis of DEMATEL approaches for criteria interaction handling within ANP. Expert Systems with Applications, 46, 346-366.
Han, S. H., Yun, M. H., Kim, K. J., & Kwahk, J. (2000). Evaluation of product usability: development and validation of usability dimensions and design elements based on empirical models. International Journal of Industrial Ergonomics, 26(4), 477-488.
Harrison, R., Flood, D., & Duce, D. (2013). Usability of mobile applications: literature review and rationale for a new usability model. Journal of Interaction Science, 1(1), 1.
Iso, W. (1998). 9241-11. Ergonomic requirements for office work with visual display terminals (VDTs). The international organization for standardization, 45(9).
ISO/IEC 25010:2011 - Product quality standard.
ISO/IEC 25010:2011 - Quality in use standard.
Lawshe, C. H. (1975). A quantitative approach to content validity. Personnel psychology, 28(4), 563-575.
Murphy, M. K., Black, N. A., Lamping, D. L., McKee, C. M., Sanderson, C. F., Askham, J., & Marteau, T. (1998). Consensus development methods, and their use in clinical guideline development. Health technology assessment (Winchester, England), 2(3), i-88.
Mack, R. L., & Nielsen, J. (1995). Usability inspection methods: Executive summary. In Readings in Human–Computer Interaction (pp. 170-181). Morgan Kaufmann.
Opricovic, S., & Tzeng, G. H. (2004). Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS. European journal of operational research, 156(2), 445-455.
Orehovački, T., Granić, A., & Kermek, D. (2013). Evaluating the perceived and estimated quality in use of Web 2.0 applications. Journal of Systems and Software, 86(12), 3039-3059.
Paz, F., & Pow-Sang, J. A. (2014, December). Current trends in usability evaluation methods: a systematic review. In 2014 7th International Conference on Advanced Software Engineering and Its Applications (pp. 11-15). IEEE.
Peng, K. H., & Tzeng, G. H. (2019). Exploring heritage tourism performance improvement for making sustainable development strategies using the hybrid-modified MADM model. Current Issues in Tourism, 22(8), 921-947.
Saaty, T. L. (2008). Decision making with the analytic hierarchy process. International journal of services sciences, 1(1), 83-98.
Saaty, T. L. (1996). Decision making with dependence and feedback: The analytic network process (Vol. 4922). RWS Publ..
Saaty, T. L., & Vargas, L. G. (2006). Decision making with the analytic network process (Vol. 282). Springer Science+ Business Media, LLC.
Seffah, A., Donyaee, M., Kline, R. B., & Padda, H. K. (2006). Usability measurement and metrics: A consolidated model. Software quality journal, 14(2), 159-178.
Shackel, B., & Richardson, S. J. (Eds.). (1991). Human factors for informatics usability. Cambridge university press.
Shneiderman, B., & Plaisant, C. (2010). Designing the user interface: strategies for effective human-computer interaction. Pearson Education India.
Singh, A., & Wesson, J. (2009, October). Evaluation criteria for assessing the usability of ERP systems. In Proceedings of the 2009 annual research conference of the South African Institute of Computer Scientists and Information Technologists (pp. 87-95).
Wong, W. P., Veneziano, V., & Mahmud, I. (2016). Usability of Enterprise Resource Planning software systems: an evaluative analysis of the use of SAP in the textile industry in Bangladesh. Information Development, 32(4), 1027-1041.
Zhang, H., & Sun, Q. (2020). An Integrated MCDM Approach to Train Derailment Risk Response Strategy Selection. Symmetry, 12(1), 47.
Baharuddin, R., Singh, D., & Razali, R. (2013). Usability dimensions for mobile applications-a review. Res. J. Appl. Sci. Eng. Technol, 5(6), 2225-2231.
Büyüközkan, G., & Öztürkcan, D. (2010). An integrated analytic approach for Six Sigma project selection. Expert Systems with Applications, 37(8), 5835-5847.
Büyüközkan, G., & Güleryüz, S. (2016). An integrated DEMATEL-ANP approach for renewable energy resources selection in Turkey. International Journal of Production Economics, 182, 435-448.
Calisir, F., & Calisir, F. (2004). The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems. Computers in human behavior, 20(4), 505-515.
Coursaris, C. K., & Kim, D. J. (2011). A meta-analytical review of empirical mobile usability studies. Journal of usability studies, 6(3), 117-171.
Gabus, A., & Fontela, E. (1972). World problems, an invitation to further thought within the framework of DEMATEL. Battelle Geneva Research Center, Geneva, Switzerland, 1-8.
Gigović, L., Pamučar, D., Božanić, D., & Ljubojević, S. (2017). Application of the GIS-DANP-MABAC multi-criteria model for selecting the location of wind farms: A case study of Vojvodina, Serbia. Renewable Energy, 103, 501-521.
Rad, T. G., Sadeghi-Niaraki, A., Abbasi, A., & Choi, S. M. (2018). A methodological framework for assessment of ubiquitous cities using ANP and DEMATEL methods. Sustainable cities and society, 37, 608-618.
Gölcük, İ., & Baykasoğlu, A. (2016). An analysis of DEMATEL approaches for criteria interaction handling within ANP. Expert Systems with Applications, 46, 346-366.
Han, S. H., Yun, M. H., Kim, K. J., & Kwahk, J. (2000). Evaluation of product usability: development and validation of usability dimensions and design elements based on empirical models. International Journal of Industrial Ergonomics, 26(4), 477-488.
Harrison, R., Flood, D., & Duce, D. (2013). Usability of mobile applications: literature review and rationale for a new usability model. Journal of Interaction Science, 1(1), 1.
Iso, W. (1998). 9241-11. Ergonomic requirements for office work with visual display terminals (VDTs). The international organization for standardization, 45(9).
ISO/IEC 25010:2011 - Product quality standard.
ISO/IEC 25010:2011 - Quality in use standard.
Lawshe, C. H. (1975). A quantitative approach to content validity. Personnel psychology, 28(4), 563-575.
Murphy, M. K., Black, N. A., Lamping, D. L., McKee, C. M., Sanderson, C. F., Askham, J., & Marteau, T. (1998). Consensus development methods, and their use in clinical guideline development. Health technology assessment (Winchester, England), 2(3), i-88.
Mack, R. L., & Nielsen, J. (1995). Usability inspection methods: Executive summary. In Readings in Human–Computer Interaction (pp. 170-181). Morgan Kaufmann.
Opricovic, S., & Tzeng, G. H. (2004). Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS. European journal of operational research, 156(2), 445-455.
Orehovački, T., Granić, A., & Kermek, D. (2013). Evaluating the perceived and estimated quality in use of Web 2.0 applications. Journal of Systems and Software, 86(12), 3039-3059.
Paz, F., & Pow-Sang, J. A. (2014, December). Current trends in usability evaluation methods: a systematic review. In 2014 7th International Conference on Advanced Software Engineering and Its Applications (pp. 11-15). IEEE.
Peng, K. H., & Tzeng, G. H. (2019). Exploring heritage tourism performance improvement for making sustainable development strategies using the hybrid-modified MADM model. Current Issues in Tourism, 22(8), 921-947.
Saaty, T. L. (2008). Decision making with the analytic hierarchy process. International journal of services sciences, 1(1), 83-98.
Saaty, T. L. (1996). Decision making with dependence and feedback: The analytic network process (Vol. 4922). RWS Publ..
Saaty, T. L., & Vargas, L. G. (2006). Decision making with the analytic network process (Vol. 282). Springer Science+ Business Media, LLC.
Seffah, A., Donyaee, M., Kline, R. B., & Padda, H. K. (2006). Usability measurement and metrics: A consolidated model. Software quality journal, 14(2), 159-178.
Shackel, B., & Richardson, S. J. (Eds.). (1991). Human factors for informatics usability. Cambridge university press.
Shneiderman, B., & Plaisant, C. (2010). Designing the user interface: strategies for effective human-computer interaction. Pearson Education India.
Singh, A., & Wesson, J. (2009, October). Evaluation criteria for assessing the usability of ERP systems. In Proceedings of the 2009 annual research conference of the South African Institute of Computer Scientists and Information Technologists (pp. 87-95).
Wong, W. P., Veneziano, V., & Mahmud, I. (2016). Usability of Enterprise Resource Planning software systems: an evaluative analysis of the use of SAP in the textile industry in Bangladesh. Information Development, 32(4), 1027-1041.
Zhang, H., & Sun, Q. (2020). An Integrated MCDM Approach to Train Derailment Risk Response Strategy Selection. Symmetry, 12(1), 47.