The aim of this research is to analyze the relationship between the managerial-operational capability of digital business strategy and innovation performance on the setting of entrepreneurial small and medium enterprises (SMEs). This article is valuable to extend the comprehension and knowledge of SME’s entrepreneurship to obtain innovation performance through digital business strategies and these efforts are encouraged by effectuation decision-making logic. This survey targets the manufacturing of small and medium-scale food and beverage SMEs in Indonesia. A total of 52 SME entrepreneurs were selected as the respondent in this research. The data obtained from the collecting of the online questionnaires were analyzed using Moderating Regression Analysis with SPSS for data analysis. The successful entrepreneurial SMEs enhance their innovation performance by improving managerial-operational capability. Effectuation decision-making logic contributes more to strengthening the relationship between managerial capability with innovation performance than operational capability with innovation performance.

This research aims to know and analyze the direct and indirect impacts of service quality and ticket price policy on trust and also its impact on the passenger loyalty of Soekarno-Hatta Airport Train, Cengkareng, Indonesia. The main problems are that the service quality provided by Soekarno-Hatta Airport Train is not maximal and that the ticket price of the Soekarno-Hatta Airport Train is relatively expensive because the passengers still have to use another transportation mode to go to the station. This research uses a quantitative approach with Structural Equation Modelling, assisted by the Lisrel program with a sample of as many as 150 passengers. The results of this research prove that service quality and ticket price policy have both direct and indirect impacts on passenger loyalty through the mediation of passenger trust. The key finding is that the policymakers can take advantage of the findings of this research, especially the crucial aspects in the questionnaires on service quality and ticket price policy which are considered not optimal by the passengers of Soekarno-Hatta Airport Train. So, passenger loyalty can be enhanced through the improvement of service quality and ticket price policy supported by passenger trust.

This paper examines the effect of macroeconomics and supply chain finance (SCF) on the profitability of the manufacturing companies, specifically in Indonesia from 2017 to 2021. Furthermore, the study demonstrates the critical role of macroeconomics and SCF in profitability through the use of general moment method (GMM). The results indicate that cash conversion cycle (CCC) is detrimental to profitability (P), while macroeconomics has a positive impact on it. In addition, strong profitability is negatively and positively correlated with the leverage (LEV) and sustainable supply chain management (MRPB) control variables, respectively.

Globalization has made exports an important activity for several companies including the growing Small and Medium Enterprises (SMEs). This is observed in the wood craft SMEs which is one of the main pillars supporting the Balinese economy when the tourism sector experienced a decline during the COVID-19 pandemic. It is important to note that innovation capability is a special asset for SME to increase exports, especially when the products have value and advantages. Therefore, this study analyzed value creation through the adoption of the Service-Dominant Logic (SDL) theory which was manifested in the aesthetic-utilitarian value variable. The study population includes all the 242 woodcraft SMEs in Bali while the samples were selected using the census method and the data obtained were analyzed through the partial least squares technique. The results showed that innovation capability has a positive effect on export performance, aesthetic-utilitarian value, and positional advantage. Moreover, aesthetic-utilitarian value and positional advantage were discovered to have a positive influence on export performance and also partially mediated the relationship between innovation capability and export performance. This implies SMEs need to develop high innovation capabilities to ensure their products are superior to those of their competitors. Furthermore, the value offered also needs to be unique and in line with customer needs.

The performance plays a key role in the long-term survival of the organizations. If the performance of the organization increases, then the organization may lead in the global perspective. There are various factors that could lead to the performance. Among those, the supply chain management practices (SCMP) play an important role to increase the performance. The SCMP factors may also enhance the competitive advantage of the organizations. Furthermore, the manager support may provide insight to manage the SCM activities which could aid enhance firm performance (FP). Therefore, the purpose of this study is to investigate the relationship between the SCMP and FP with the moderating and mediating effect in the chemical industry of Thailand. The data was collected from the supply chain managers by using a simple random technique. The SEM direct effect shows that SCMA had a significant and positive connection with firm performance FP. In addition, SCMP does not seem to have any significant relationship with the competitive advantage. While competitive advantage has a positive and significant effect on FP. On the other hand, the indirect effect shows that SCMP and FP relationship were partially mediated from the competitive advantage. Moreover, the manager's support did not significantly moderate the SCMP and FP relationship. The current study added literature in the extant literature in the form of empirical findings which could help the researchers explore their studies in future. The study may also provide help to owners as well as to shareholders to know about the importance of the SCMP, competitive advantage and managers' support to increase their FP.

The purpose of this study was to determine the effect of service quality and marketing mix on customer satisfaction and repurchase intention. The sampling method used in this research is non-probability sampling with purposive sampling technique. The total sample in this study was 212 respondents. Methods of data collection using an online questionnaire. The data analysis used is instrument validity and reliability test, classical assumption test, hypothesis test and path analysis using SPSS 25.0 for windows program. The results of this study indicate that all items for each variable are valid and reliable. Both structural models meet the criteria for the classical assumption test with no multicollinearity, heteroscedasticity, and normality assumption. Based on the results of the t test for the service quality variable, it has a significant effect on customer satisfaction. The marketing mix variable has a significant effect on customer satisfaction and repurchase intention. The service quality and the customer satisfaction also have significant effects on repurchase intention.

Leadership is an important factor in providing direction to employees and it can improve employee performance, significantly. When a leader can grow the employees’ confidence in carrying out their respective duties, he/she contributes to the performance of the organization. In addition to leadership, job satisfaction is also an important factor which influences on employee performance. To be able to maintain existing resources, companies are required to increase employee satisfaction, increase employee organizational commitment and provide job security for employees. This study aims to analyze the influence of leadership on job satisfaction, analyze the influence of leadership on employee performance, study the effect of job satisfaction on employee performance and analyze job satisfaction as a mediate leadership on employee performance based on path analysis. The result of the analysis shows that leadership influenced job satisfaction and employee performance while job satisfaction affects performance. Finally, the results indicate that job satisfaction mediated the effect of leadership on employee performance.

The present paper aims to examine and analyze: 1) the effect of farmers’ work motivation on their performance; 2) the effect of information technology on farmers’ performance; 3) the effect of farmers’ work motivation on their performance as moderated by local knowledge; and 4) the effect of information technology utilization on farmers’ performance as moderated by local knowledge. Our study population comprised of all farmers registered as members of farmer association in Tirtomartani Village, Sleman Regency, Yogyakarta. We adopt cluster random sampling as the sampling method and use a sample of 102 respondents. Data were collected using a four-point Likert scale and analyzed using smartPLS 3.0. The results indicate that: 1) work motivation had a positive effect on farmers’ performance; 2) utilization of information technology had a positive effect on farmers’ performance; 3) local knowledge did not moderate the relationship between work motivation and farmers’ performance; and 4) local knowledge moderated the relationship between utilization of information technology and farmers’ performance.

This study aims to examine the effect of relationship value and test the moderating effect of relationship age on performance in a manufacturer-retailer relationship. Relationship value is identified from four dimensions – personal, financial, knowledge, and strategic value, each of which is indicated in different outcomes. This research presents a new taxonomy that can be used for manufacturers from retailers' perceptions of what counts as relationship value. Furthermore, this study explores the effect of relationship age on the relationship value and performance. Data were collected from 259 retailers from paint and chemical stores in Indonesia, through a structured questionnaire, and collected quantitative data were analyzed through structural equation modeling (SEM). The analysis of the sample suggests a positive relation-ship between relationship value and performance. This research shows the impact of relation-ship age into a short-term and long-term relationship. Relationship age did not strengthen the positive relationship between relationship value and performance. Findings suggest that manufacturers should invest more time and effort in relationship value drivers with their key retailers to enhance their relationships with those retailers.

This study aimed to determine the effect of overtime, job stress, and workload on turnover intention. This is a quantitative study with a sample collection method using a purposive sampling in PT. Ungaran Sari Garmen, Indonesia. Data collection was carried out by the method of observation, documentation, and questionnaires. The data obtained were then processed and analyzed with ordinary least square regression model. The results show that overtime, job stress, and workload significantly affected the turnover intention. Adjusted R2 value of this study was 0.776, which means overtime, job stress, and workload explained the turnover intention of 77.6%, and 22.4% was influenced by other variables.