How to cite this paper
Oweis, K. (2022). The effect of management quality of accounting information system outputs on customers satisfaction in Saudi Arabia commercial banks.Accounting, 8(3), 277-286.
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Alananzeh, O. A., Masadeh, R., Jawabreh, O., Mahmoud, A. A., & Hamada, R. (2018). The Impact of Customer Relationship Management on Tourist Satisfaction: The Case of Radisson Blue Resort in Aqaba City. Journal of Environmental Management and Tourism, 9(2), 227. doi: 10.14505//jemt.v9.2(26).02
Bagranoff, N.A., Simkin, M.G., Norman, C.S. (2010). Core concept of accounting information systems (11th ed.). John Wiley & Sons, Inc.
Bjørnenak, T., & Olson, O. (1999). Unbundling management accounting innovations. Management Accounting Research, 10(4), 13–32. doi: 10.1006/mare.1999.0110.
Byrne, S., & Pierce, B. (2007). Towards a more comprehensive understanding of the roles of management accountants. European Accounting Review, 16(3), 469–498. doi: 10.1080/09638180701507114.
Chenhall, R. H., Morris, D. (1986). The impact of structure, environment, and interdependence on the perceived usefulness of management accounting systems. The Accounting Review, 61(1), 16–35.
Corner, R. (1989). Systems analysis for profit` business applications. Prentice Hall Publishers.
Dalimunthe, A. R., Napitupulu, I. H., Situngkir, A. (2018). The internal control of management accounting information systems of the state-owned enterprises in Indonesia. Achieves of Business Research, 6(6), 303–314.
Davila, A., Foster, G. (2005). Management accounting systems adoption decisions: Evidence and performance implications. The Accounting Review, 80(4), 1039–1068.
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information system success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30.
Esmeray, A. (2016). The impact of accounting information systems on firm performance: Empirical evidence in Turkish small and medium sized enterprises. International Review of Management and Marketing, 6(2), 233–236.
Fitrios, R., Susanto., A., Soemantri, R., Suharman, H. (2018). The influence of environmental uncertainty on the accounting information system quality and its impact on the accounting information quality. Journal of Theoretical and Applied Information Technology, 96(21), 7164–7175.
Fitriati, A., & Susanto, A. (2017). The accounting information system quality improvement through internal control and top management support effectiveness. Journal of Theoretical and Applied Information Technology, 95(19), 5003–5011.
Fleischman, G., Walker, K., & Johnson, E. (2010). A field study of user versus provider perceptions of management accounting system services. International Journal of Accounting & Information Management, 18(3), 252–285. doi: 10.1108/18347641011068992.
Flynn, D. (1992). Information systems requirements: Determination and analysis. Mcgraw Hill Publishing Company – Hill Book Company.
lavan, M. E., Braescu, M., Dumitru, V., Jinga, G., & Laptes, R. (2007). The relevance and quality of the accounting information in the managerial decisions. Accounting and Management Information Systems, 6(Supplement), 103–115.
Jahmani, A., Bourini, I., & Jawabreh, O. A. (2020). THE RELATIONSHIP BETWEEN SERVICE QUALITY, CLIENT SATISFACTION, PERCEIVED VALUE AND CLIENT LOYALTY: A CASE STUDY OF FLY EMIRATES. Cuadernos De Turismo, (45), 219-238. doi:http://dx.doi.org/ 10.6018/turismo.45.426101.
Jawabreh,O. Al Sarayreh, M .(2017). Analysis of job satisfaction in the hotel industry: A study of hotels five- Stars in Aqaba special economic zone authority (AZEZA), International Journal of Applied Business andEconomic Research,15 19 (Part-II), 407 - pp.389.
Jawabreh,O,. Jahmani ,A,.Khaleefah,Q,. Alshatnawi,E,.Abdelrazaqe,H.(2020). Customer Expectation in Five Star Hotels in Aqaba Special Economic Zone Authority (ASEZA), International Journal of Innovation, Creativity and Change, Volume 11, Issue 4.
Jones, C. S. (1985). An empirical study of the role of management accounting systems following takeover or merger. Accounting Organizations and Society, 10(2), 177–200.
Kaplan, R. S., & Atkinson, A. A. (1998). Advanced management accounting (3rd ed.). Prentice Hall International.
Kim, K. K. (1989). User satisfaction: A synthesis of three different perspectives. Journal of Information Systems, Fall, 1–12.
Lestari, R. (2015). The influence of manager competence on the quality of management accounting information system and its implications on the quality of management accounting information. International Journal of Applied Business and Economic Research, 13(6), 4405–4416.
Masadeh, R., Alananzeh, O., Jawabreh, O., Alhalabi, R., Syam, H., & Keswani, F. (2019). The association among employee’s communication skills, image formation and tourist behaviour: perceptions of hospitality management students in Jordan. International Journal of Culture, Tourism and Hospitality Research, 13(3), 257–272. doi: 10.1108/ijcthr-02-2018-0028
Napitupulu, I. H. (2015). Antecedence of user satisfaction in management accounting information systems quality: User involvement and user competency (survey of indonesia manufacture company managers). International Journal of Applied Business and Economic Research, 13(2), 561–577.
Napitupulu, I. H., Mahyuni, S., Sibarani, J. L. (2016). The impact of internal control effectiveness to the quality of management accounting information system: The survey on state-owned enterprises (soes). Journal of Theoretical and Applied Information Technology, 88(2), 358–366.
Neogy, T. K. (2014). Evaluation of efficiency of accounting information systems: A study on mobile telecommunication companies in Bangladesh. Global Disclosure of Economics and Business, 3(1), 40–55.
O’Brien, J. A., Marakas, G. M. (2010). Introduction to information systems (15th ed.). McGrew-Hill Irwin.
Ong, C. S., Day, M. Y., Hsu, W. L. (2009). The measurement of user satisfaction with question answering systems. Information & Management, 46, 397–403.
Otley, D. (1980). The contingency theory of management accounting: Achievements and prognosis. Accounting Organisations and Society, 5(3), 251–267.
Parkinson, J. M., Riro, G. K., & Waweru, N. M. (2015). Need for accounting information systems in small-scale Kenyan businesses. Transnational Corporations Review, 7(4), 425-440.
Pierce, B., & O’Dea, T. (2003). Management accounting information and the needs of managers: Perceptions of managers and accountants compared. The British Accounting Review, 35(3), 257–290. doi: 10.1016/S0890-8389(03)00029-5
Romney, M. B., Steinbart, P. J., Mula, J. M., McNamara, R., & Tonkin, T. (2013). Accounting information systems (1st ed.). Australia: Pearson Education, Inc.
Sadić, S., Puśkak, A., & Beganović, A. (2016). Information support model and its impact on utility, satisfaction and loyalty of user. The European Journal of Applied Economics, 13(2), 30–44.
Saleh, M. M. A., & Jawabreh, O. A. A. (2020). Role of Environmental Awareness in The Application of Environmental Accounting Disclosure In Tourism And Hotel Companies And Its Impact OnInvestor’S Decisions In Amman Stock Exchange. International Journal of Energy Economics and Policy, 10(2), 417–426. doi: 10.32479/ijeep.8608
Saleh, M. M. A., , Jawabreh, O. A. A., Alsarayreh, M. N., Malkawi, E . (2018). Environmental accounting as perspective for hotels of Aqaba special economic zone authority (ASEZA). Problems and Perspectives in Management, 16(4), 169–185. doi: 10.21511/ppm.16(4).2018.15
Saleh, M., Jawabreh, O,. Al-Amro, S., & Saleh, H. (2021a). Requirements for enhancing the standard of accounting education and its alignment with labor market requirements a case study hospitality and industrial sector in Jordan, Journal of Sustainable Finance & Investment, DOI: 10.1080/20430795.2021.1891781
Saleh, M., Jawabreh, O., & E Abu-Eker, E., (2021b) Factors of applying creative accounting and its impact on the quality of financial statements in Jordanian hotels, sustainable practices, Journal of Sustainable Finance & Investment, DOI: 10.1080/20430795.2021.1962662
Salehi, M., & Abdipour, A. (2011). A study of the barriers of implementation of accounting information system: Case of listed companies in Tehran stock exchange. Journal of Economic Behavior and Organization, 2, 76–85.
Salehi, M., Rostami, V. and Mogadam, A. (2010). Usefulness of accounting information system in emerging economy: empirical evidence of Iran. International Journal of Economics and Finance, 2(2).
Sajady, H., Dastgir, M., Nejad, H. H. (2008). Evaluation of the effectiveness of accounting information systems. International Journal of Information Science and Technology, 6(2), 49–59.
Šiška, L. (2016). The contingency factors affecting management accounting in Czech companies. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 64(4), 1320–1383. doi: 10.11118/actaun201664041383
Situngkir, A., Napitupulu, I. H. (2019). The quality of management accounting information system is the key increasing user satisfaction of information systems: Evidence of state owned enterprises (SOEs) in Indonesia. Quality Access to Success, 20(173), 145–150.
Susanto, A. (2017). The empirical testing how the quality of accounting information systems affected by organizational structure research at universities in Bandung. Asian Journal of Information Technology, 16(1), 1098–1105.
Susanto, A., Meiryani. (2018). The quality of accounting information system and its impact on the quality of accounting information: User ability and top management support. Journal of Engineering and Applied Sciences, 13(2), 384–387.
Wilkinson, J. W., Cerullo, M. J., Raval, V., & Bernard, W. W. (2000). Accounting information systems—Essential concepts and applications (4th ed.). John Wiley.
Xu, H. (2009). Data quality issues for accounting information systems’ implementation: Systems, stakeholders, and organizational factors. Journal of Technology Research, 1, 1–11.
Bagranoff, N.A., Simkin, M.G., Norman, C.S. (2010). Core concept of accounting information systems (11th ed.). John Wiley & Sons, Inc.
Bjørnenak, T., & Olson, O. (1999). Unbundling management accounting innovations. Management Accounting Research, 10(4), 13–32. doi: 10.1006/mare.1999.0110.
Byrne, S., & Pierce, B. (2007). Towards a more comprehensive understanding of the roles of management accountants. European Accounting Review, 16(3), 469–498. doi: 10.1080/09638180701507114.
Chenhall, R. H., Morris, D. (1986). The impact of structure, environment, and interdependence on the perceived usefulness of management accounting systems. The Accounting Review, 61(1), 16–35.
Corner, R. (1989). Systems analysis for profit` business applications. Prentice Hall Publishers.
Dalimunthe, A. R., Napitupulu, I. H., Situngkir, A. (2018). The internal control of management accounting information systems of the state-owned enterprises in Indonesia. Achieves of Business Research, 6(6), 303–314.
Davila, A., Foster, G. (2005). Management accounting systems adoption decisions: Evidence and performance implications. The Accounting Review, 80(4), 1039–1068.
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information system success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30.
Esmeray, A. (2016). The impact of accounting information systems on firm performance: Empirical evidence in Turkish small and medium sized enterprises. International Review of Management and Marketing, 6(2), 233–236.
Fitrios, R., Susanto., A., Soemantri, R., Suharman, H. (2018). The influence of environmental uncertainty on the accounting information system quality and its impact on the accounting information quality. Journal of Theoretical and Applied Information Technology, 96(21), 7164–7175.
Fitriati, A., & Susanto, A. (2017). The accounting information system quality improvement through internal control and top management support effectiveness. Journal of Theoretical and Applied Information Technology, 95(19), 5003–5011.
Fleischman, G., Walker, K., & Johnson, E. (2010). A field study of user versus provider perceptions of management accounting system services. International Journal of Accounting & Information Management, 18(3), 252–285. doi: 10.1108/18347641011068992.
Flynn, D. (1992). Information systems requirements: Determination and analysis. Mcgraw Hill Publishing Company – Hill Book Company.
lavan, M. E., Braescu, M., Dumitru, V., Jinga, G., & Laptes, R. (2007). The relevance and quality of the accounting information in the managerial decisions. Accounting and Management Information Systems, 6(Supplement), 103–115.
Jahmani, A., Bourini, I., & Jawabreh, O. A. (2020). THE RELATIONSHIP BETWEEN SERVICE QUALITY, CLIENT SATISFACTION, PERCEIVED VALUE AND CLIENT LOYALTY: A CASE STUDY OF FLY EMIRATES. Cuadernos De Turismo, (45), 219-238. doi:http://dx.doi.org/ 10.6018/turismo.45.426101.
Jawabreh,O. Al Sarayreh, M .(2017). Analysis of job satisfaction in the hotel industry: A study of hotels five- Stars in Aqaba special economic zone authority (AZEZA), International Journal of Applied Business andEconomic Research,15 19 (Part-II), 407 - pp.389.
Jawabreh,O,. Jahmani ,A,.Khaleefah,Q,. Alshatnawi,E,.Abdelrazaqe,H.(2020). Customer Expectation in Five Star Hotels in Aqaba Special Economic Zone Authority (ASEZA), International Journal of Innovation, Creativity and Change, Volume 11, Issue 4.
Jones, C. S. (1985). An empirical study of the role of management accounting systems following takeover or merger. Accounting Organizations and Society, 10(2), 177–200.
Kaplan, R. S., & Atkinson, A. A. (1998). Advanced management accounting (3rd ed.). Prentice Hall International.
Kim, K. K. (1989). User satisfaction: A synthesis of three different perspectives. Journal of Information Systems, Fall, 1–12.
Lestari, R. (2015). The influence of manager competence on the quality of management accounting information system and its implications on the quality of management accounting information. International Journal of Applied Business and Economic Research, 13(6), 4405–4416.
Masadeh, R., Alananzeh, O., Jawabreh, O., Alhalabi, R., Syam, H., & Keswani, F. (2019). The association among employee’s communication skills, image formation and tourist behaviour: perceptions of hospitality management students in Jordan. International Journal of Culture, Tourism and Hospitality Research, 13(3), 257–272. doi: 10.1108/ijcthr-02-2018-0028
Napitupulu, I. H. (2015). Antecedence of user satisfaction in management accounting information systems quality: User involvement and user competency (survey of indonesia manufacture company managers). International Journal of Applied Business and Economic Research, 13(2), 561–577.
Napitupulu, I. H., Mahyuni, S., Sibarani, J. L. (2016). The impact of internal control effectiveness to the quality of management accounting information system: The survey on state-owned enterprises (soes). Journal of Theoretical and Applied Information Technology, 88(2), 358–366.
Neogy, T. K. (2014). Evaluation of efficiency of accounting information systems: A study on mobile telecommunication companies in Bangladesh. Global Disclosure of Economics and Business, 3(1), 40–55.
O’Brien, J. A., Marakas, G. M. (2010). Introduction to information systems (15th ed.). McGrew-Hill Irwin.
Ong, C. S., Day, M. Y., Hsu, W. L. (2009). The measurement of user satisfaction with question answering systems. Information & Management, 46, 397–403.
Otley, D. (1980). The contingency theory of management accounting: Achievements and prognosis. Accounting Organisations and Society, 5(3), 251–267.
Parkinson, J. M., Riro, G. K., & Waweru, N. M. (2015). Need for accounting information systems in small-scale Kenyan businesses. Transnational Corporations Review, 7(4), 425-440.
Pierce, B., & O’Dea, T. (2003). Management accounting information and the needs of managers: Perceptions of managers and accountants compared. The British Accounting Review, 35(3), 257–290. doi: 10.1016/S0890-8389(03)00029-5
Romney, M. B., Steinbart, P. J., Mula, J. M., McNamara, R., & Tonkin, T. (2013). Accounting information systems (1st ed.). Australia: Pearson Education, Inc.
Sadić, S., Puśkak, A., & Beganović, A. (2016). Information support model and its impact on utility, satisfaction and loyalty of user. The European Journal of Applied Economics, 13(2), 30–44.
Saleh, M. M. A., & Jawabreh, O. A. A. (2020). Role of Environmental Awareness in The Application of Environmental Accounting Disclosure In Tourism And Hotel Companies And Its Impact OnInvestor’S Decisions In Amman Stock Exchange. International Journal of Energy Economics and Policy, 10(2), 417–426. doi: 10.32479/ijeep.8608
Saleh, M. M. A., , Jawabreh, O. A. A., Alsarayreh, M. N., Malkawi, E . (2018). Environmental accounting as perspective for hotels of Aqaba special economic zone authority (ASEZA). Problems and Perspectives in Management, 16(4), 169–185. doi: 10.21511/ppm.16(4).2018.15
Saleh, M., Jawabreh, O,. Al-Amro, S., & Saleh, H. (2021a). Requirements for enhancing the standard of accounting education and its alignment with labor market requirements a case study hospitality and industrial sector in Jordan, Journal of Sustainable Finance & Investment, DOI: 10.1080/20430795.2021.1891781
Saleh, M., Jawabreh, O., & E Abu-Eker, E., (2021b) Factors of applying creative accounting and its impact on the quality of financial statements in Jordanian hotels, sustainable practices, Journal of Sustainable Finance & Investment, DOI: 10.1080/20430795.2021.1962662
Salehi, M., & Abdipour, A. (2011). A study of the barriers of implementation of accounting information system: Case of listed companies in Tehran stock exchange. Journal of Economic Behavior and Organization, 2, 76–85.
Salehi, M., Rostami, V. and Mogadam, A. (2010). Usefulness of accounting information system in emerging economy: empirical evidence of Iran. International Journal of Economics and Finance, 2(2).
Sajady, H., Dastgir, M., Nejad, H. H. (2008). Evaluation of the effectiveness of accounting information systems. International Journal of Information Science and Technology, 6(2), 49–59.
Šiška, L. (2016). The contingency factors affecting management accounting in Czech companies. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 64(4), 1320–1383. doi: 10.11118/actaun201664041383
Situngkir, A., Napitupulu, I. H. (2019). The quality of management accounting information system is the key increasing user satisfaction of information systems: Evidence of state owned enterprises (SOEs) in Indonesia. Quality Access to Success, 20(173), 145–150.
Susanto, A. (2017). The empirical testing how the quality of accounting information systems affected by organizational structure research at universities in Bandung. Asian Journal of Information Technology, 16(1), 1098–1105.
Susanto, A., Meiryani. (2018). The quality of accounting information system and its impact on the quality of accounting information: User ability and top management support. Journal of Engineering and Applied Sciences, 13(2), 384–387.
Wilkinson, J. W., Cerullo, M. J., Raval, V., & Bernard, W. W. (2000). Accounting information systems—Essential concepts and applications (4th ed.). John Wiley.
Xu, H. (2009). Data quality issues for accounting information systems’ implementation: Systems, stakeholders, and organizational factors. Journal of Technology Research, 1, 1–11.