The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies

Wairisal, P.; Risambessy, A.

Growing Science » Uncertain Supply Chain Management » The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies

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Uncertain Supply Chain Management

ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print) Quarterly Publication Volume 12 Issue 3 pp. 1673-1680 , 2024

The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies Pages 1673-1680 Download PDF

Authors: Paulus L Wairisal, Agusthina Risambessy

DOI: 10.5267/j.uscm.2024.3.014

Keywords: Crisis leadership, Supply chain emergencies, Digital technology, Logistics companies

Abstract: This research aims to analyze the relationship between crisis leadership and supply chain emergencies. The study also investigates the effect of digital technology on supply chain emergencies and the effect of digital technology on crisis leadership. The research method is a quantitative approach, research data was obtained by distributing online questionnaires via social media. There were 856 questionnaires distributed to logistics company managers and of the 856 questionnaires distributed, 426 respondents or 50% gave responses determined by the simple random sampling method. This research uses quantitative methods with data analysis using Structural Equation Modeling (SEM) through Partial Least Square (PLS) with data processing software, SmartPLS 3.0. The results of this research show that crisis leadership had a positive and significant influence on supply chain emergencies. Digital technology had a positive and significant influence on supply chain emergencies and digital technology had a positive and significant influence on crisis leadership. In addition, crisis leadership mediated the relationship between digital technology and supply chain emergency capability. Crisis leadership had a fully mediated nature. Crisis leadership encourages an increase in the relationship between digital technology and emergency supply chain capability. These findings create the view that the application of digital technology and crisis leadership can encourage improvements in emergency supply chains and provide direction to logistics company managers to use digital technology to improve supply chain capabilities in their companies. The findings of this research indicate that digital technology under the influence of crisis leadership significantly improves emergency supply chain capabilities.

How to cite this paper

 Wairisal, P & Risambessy, A. (2024). The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies.Uncertain Supply Chain Management, 12(3), 1673-1680.

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