The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies

Wairisal, P.; Risambessy, A.

Growing Science » Uncertain Supply Chain Management » The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies

Journals

USCM Volumes

Volume 1 (22)
- Issue 1 (4)
- Issue 2 (6)
- Issue 3 (6)
- Issue 4 (6)

Volume 2 (32)
- Issue 1 (7)
- Issue 2 (5)
- Issue 3 (10)
- Issue 4 (10)

Volume 3 (39)
- Issue 1 (9)
- Issue 2 (13)
- Issue 3 (10)
- Issue 4 (7)

Volume 4 (31)
- Issue 1 (10)
- Issue 2 (6)
- Issue 3 (6)
- Issue 4 (9)

Volume 5 (26)
- Issue 1 (6)
- Issue 2 (6)
- Issue 3 (8)
- Issue 4 (6)

Volume 6 (25)
- Issue 1 (7)
- Issue 2 (6)
- Issue 3 (6)
- Issue 4 (6)

Volume 7 (57)
- Issue 1 (8)
- Issue 2 (19)
- Issue 3 (14)
- Issue 4 (16)

Volume 8 (82)
- Issue 1 (20)
- Issue 2 (15)
- Issue 3 (17)
- Issue 4 (30)

Volume 9 (117)
- Issue 1 (25)
- Issue 2 (26)
- Issue 3 (32)
- Issue 4 (34)

Volume 10 (150)
- Issue 1 (28)
- Issue 2 (32)
- Issue 3 (44)
- Issue 4 (46)

Volume 11 (190)
- Issue 1 (42)
- Issue 2 (45)
- Issue 3 (50)
- Issue 4 (53)

Volume 12 (244)
- Issue 1 (55)
- Issue 2 (59)
- Issue 3 (63)
- Issue 4 (67)

Countries

Uncertain Supply Chain Management

ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print) Quarterly Publication Volume 12 Issue 3 pp. 1673-1680 , 2024

The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies Pages 1673-1680 Download PDF

Authors: Paulus L Wairisal, Agusthina Risambessy

DOI: 10.5267/j.uscm.2024.3.014

Keywords: Crisis leadership, Supply chain emergencies, Digital technology, Logistics companies

Abstract: This research aims to analyze the relationship between crisis leadership and supply chain emergencies. The study also investigates the effect of digital technology on supply chain emergencies and the effect of digital technology on crisis leadership. The research method is a quantitative approach, research data was obtained by distributing online questionnaires via social media. There were 856 questionnaires distributed to logistics company managers and of the 856 questionnaires distributed, 426 respondents or 50% gave responses determined by the simple random sampling method. This research uses quantitative methods with data analysis using Structural Equation Modeling (SEM) through Partial Least Square (PLS) with data processing software, SmartPLS 3.0. The results of this research show that crisis leadership had a positive and significant influence on supply chain emergencies. Digital technology had a positive and significant influence on supply chain emergencies and digital technology had a positive and significant influence on crisis leadership. In addition, crisis leadership mediated the relationship between digital technology and supply chain emergency capability. Crisis leadership had a fully mediated nature. Crisis leadership encourages an increase in the relationship between digital technology and emergency supply chain capability. These findings create the view that the application of digital technology and crisis leadership can encourage improvements in emergency supply chains and provide direction to logistics company managers to use digital technology to improve supply chain capabilities in their companies. The findings of this research indicate that digital technology under the influence of crisis leadership significantly improves emergency supply chain capabilities.

How to cite this paper

 Wairisal, P & Risambessy, A. (2024). The mediating effect of crisis leadership and digital technologies on emergency supply chain capabilities of logistic companies.Uncertain Supply Chain Management, 12(3), 1673-1680.

Refrences

Asbari, M., Purba, J. T., Hariandja, E. S., & Sudibjo, N. (2023). The Mediating Role of Dynamic Leadership towards the Relationship between Knowledge-Sharing Behaviour and Innovation Performance in Higher Education. International Journal of Learning, Teaching and Educational Research, 22(11), 466-485
Attaran, M. (2020). Digital technology enablers and their implications for supply chain management. In Supply Chain Forum: An International Journal, 21(3), 158-172.
Collins, M. D., Dasborough, M. T., Gregg, H. R., Xu, C., Deen, C. M., He, Y., & Restubog, S. L. D. (2023). Traversing the storm: An interdisciplinary review of crisis leadership. The Leadership Quarterly, 34(1), 101661.
Dasaklis, T. K., Rachaniotis, N., & Pappis, C. (2017). Emergency supply chain management for controlling a smallpox outbreak: the case for regional mass vaccination. International Journal of Systems Science: Operations & Logistics, 4(1), 27-40.
Dwivedi, Y. K., Shareef, M. A., Mukerji, B., Rana, N. P., & Kapoor, K. K. (2018). Involvement in emergency supply chain for disaster management: A cognitive dissonance perspective. International Journal of Production Research, 56(21), 6758-6773.
Ghaffari, Z., Nasiri, M. M., Bozorgi-Amiri, A., & Rahbari, A. (2020). Emergency supply chain scheduling problem with multiple resources in disaster relief operations. Transportmetrica A: Transport Science, 16(3), 930-956.
He, Y., Liang, X. D., Deng, F. M., & Li, Z. (2019). Emergency supply chain management based on a rough set–house of quality. International Journal of Automation and Computing, 16, 297-309.
Iddris, F. (2018). Digital supply chain: survey of the literature. International Journal of Business Research and Management, 9(1), 47-61.
Ivanov, D., Dolgui, A., & Sokolov, B. (2019). The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics. International journal of production research, 57(3), 829-846.
Jaques, T. (2012). Crisis leadership: A view from the executive suite. Journal of Public Affairs, 12(4), 366-372.
Ji, G., & Zhu, C. (2012). A study on emergency supply chain and risk based on urgent relief service in disasters. Systems Engineering Procedia, 5, 313-325.
Juwaini, A., Chidir, G., Novitasari, D., Iskandar, J., Hutagalung, D., Pramono, T., ... & Purwanto, A. (2022). The role of customer e-trust, customer e-service quality and customer e-satisfaction on customer e-loyalty. International journal of data and network science, 6(2), 477-486.
Kamaruddin, E., Salman, I., Annahidl, N.A., Munawiroh, Siswanto,H.W., Siregar, I., Suprapto, Habibullah, A., Purwoko, D.,&Haudi (2024).Investigating the role of digital transformation and digital innovation on school performance. International Journal of Data and Network Science, 8(3), 11-21
Littlefield, R. S., & Quenette, A. M. (2007). Crisis leadership and Hurricane Katrina: The portrayal of authority by the media in natural disasters. Journal of Applied Communication Research, 35(1), 26-47.
MacCarthy, B. L., & Ivanov, D. (2022). The Digital Supply Chain—emergence, concepts, definitions, and technologies. In The digital supply chain (pp. 3-24). Elsevier.
Mutch, C. (2020). Crisis leadership: Evaluating our leadership approaches in the time of COVID-19. Evaluation Matters—He Take Tō Te Aromatawai, 6, 69-92.
Núñez-Merino, M., Maqueira-Marín, J. M., Moyano-Fuentes, J., & Martínez-Jurado, P. J. (2020). Information and digital technologies of Industry 4.0 and Lean supply chain management: a systematic literature review. International Journal of Production Research, 58(16), 5034-5061.
Okeagu, C. N., Reed, D. S., Sun, L., Colontonio, M. M., Rezayev, A., Ghaffar, Y. A., ... & Kaye, A. D. (2021). Principles of supply chain management in the time of crisis. Best Practice & Research Clinical Anaesthesiology, 35(3), 369-376.
Oscarius Y., A. P., Sulistiyani, S., Pudjowati, J., Kartikawati, T. S., Kurniasih, N., & Purwanto, A. (2021). The role of social media marketing, entertainment, customization, trendiness, interaction and word-of-mouth on purchase intention: An empirical study from Indonesian smartphone consumer. International Journal of Data and Network Science, 5(3), 231-238.
Prewitt, J. E., Weil, R., & McClure, A. Q. (2011). Crisis leadership-an organizational opportunity. Australian Journal of Business and Management Research, 1(6), 60.
Purwanto, A., & Juliana, J. (2022). The effect of supplier performance and transformational supply chain leadership style on supply chain performance in manufacturing companies. Uncertain Supply Chain Management, 10(2), 511-516.
Rasool, F., Greco, M., & Grimaldi, M. (2022). Digital supply chain performance metrics: a literature review. Measuring Business Excellence, 26(1), 23-38.
Samuel, P., Griffin, M. T. Q., White, M., & Fitzpatrick, J. J. (2015). Crisis leadership efficacy of nurse practitioners. The Journal for Nurse Practitioners, 11(9), 862-868.
Scholz, J., De Meyer, A., Marques, A. S., Pinho, T. M., Boaventura-Cunha, J., Van Orshoven, J., ... & Nummila, K. (2018). Digital technologies for forest supply chain optimization: existing solutions and future trends. Environmental Management, 62, 1108-1133.
Shareef, M. A., Dwivedi, Y. K., Mahmud, R., Wright, A., Rahman, M. M., Kizgin, H., & Rana, N. P. (2019). Disaster management in Bangladesh: developing an effective emergency supply chain network. Annals of Operations Research, 283, 1463-1487.
Wang, J., Hu, Y., Qu, W., & Ma, L. (2022). Research on emergency supply chain collaboration based on tripartite evolutionary game. Sustainability, 14(19), 11893.
Wiens, M., Schätter, F., Zobel, C. W., & Schultmann, F. (2018). Collaborative emergency supply chains for essential goods and services. Urban Disaster Resilience and Security: Addressing Risks in Societies, 145-168.
Wisittigars, B., & Siengthai, S. (2019). Crisis leadership competencies: the facility management sector in Thailand. Facilities, 37(13/14), 881-896.
Wu, Y. L., Shao, B., Newman, A., & Schwarz, G. (2021). Crisis leadership: A review and future research agenda. The Leadership Quarterly, 32(6), 101518.
Zhu, S., Xie, K., & Gui, P. (2021). Dynamic adjustment mechanism and differential game model construction of mask emergency supply chain cooperation based on COVID-19 outbreak. Sustainability, 13(3), 1115.