How to cite this paper
Abusaq, Z. (2023). Quality of information sharing as a moderator: An investigation of the relationship between supply chain management strategies and competitive advantage in Saudi Arabian manufacturing companies.Uncertain Supply Chain Management, 11(4), 1579-1588.
Refrences
Afande, F. O., Ratemo, B. M., & Nyaribo, F. N. (2015). Adoption of supply chain management practices: Review of determining factors. Innovative Systems Design and Engineering, 6(5), 72-77.
Akam, M. J., Sunday, E. G., Etuk, I. U., Ejikeme, O. B., & Arikpo, N. N. (2023). The role of integrated coordination in supply chain performance of firms in the manufacturing industry. International Journal of Integrated Supply Management, 16(1), 26-51.
Al-Hussein, M. A.-H. A., Alabdallat, W. I. M., Abu, M. A., Rumman, O. J., & Ali, B. J. (2023). Impact of E-Government Applications on Reducing Administrative Burden in Delivering Public Service. Information Sciences Letters, 12(3), 1663-1671 doi:http://dx.doi.org/10.18576/isl/120350
Al-Rawashdeh, O. M., Jawabreh, O., & Ali, B. J. (2023). Supply Chain Management and Organizational Performance: The Moderating Effect of Supply Chain Complexity. Information Sciences Letters, 12(3), 1673-1684. doi:http://dx.doi.org/10.18576/isl/120351
Al tarawneh, E., Alqaraleh, M. H., Ali, B., & Bani Atta, A. (2023). The Impact of the Efficiency and Effectiveness of ElectronicAccounting Information Systems on the Quality ofAccounting Information. nformation Sciences Letters, 12(3), 1685-1692. doi:http://dx.doi.org/10.18576/isl/120352
Alananzeh, O. A., Almuhaisen, F., Jawabreh, O., Fahmawee, E. A. D. A., Ali, B. J., & Ali, A. (2023). The Impact of Job Stability, Work Environment, Administration, Salary and Incentives, Functional Justice, and Employee Expectation on the Security Staff’s Desire to Continue Working at the Hotel. Journal of Statistics Applications & Probability, 12(2), 425-439. doi:http://dx.doi.org/10.18576/jsap/120209
Alhaj, A., Zanoon, N., Alrabea, A., Alnatsheh, H., Jawabreh, O., Abu-Faraj, M., & Ali, B. J. (2023). Improving the Smart Cities Traffic Management Systems using VANETs and IoT Features. Journal of Statistics Applications & Probability, 12(2), 405-414. doi:http://dx.doi.org/10.18576/jsap/120207
Ali, B. J. (2022). Integration of Supply Chains and Operational Performance: The Moderating Effects of Knowledge. Information Sciences Letters, 11(04), 1069-1076. doi:10.18576/isl/110407
Alqaraleh, M. H., Almari, M. O. S., Ali, B., & Oudat, M. S. (2022). The mediating role of organizational culture on the relationship between information technology and internal audit effectiveness. Corporate Governance and Organizational Behavior Review, 6(1), 8-18. doi:https://doi.org/10.22495/cgobrv6i1p1
Alrabei, A. M., Al-Othman, L. N., Al-Dalabih, F., Taber, T. A., & Ali, B. (2022). The Impact of Mobile Payment on the Financial Inclusion Rates. Information Sciences Letters, 11(4), 1033-1044. doi:10.18576/isl/110404
Alshourah, S., Alassaf, H., & Altawalbeh, M. (2018). Roles of top management and customer orientation in enhancing the performance of customer relationship management (CRM) in hotel industry. International Journal of Advance Research and Innovation, 6(3), 233-239.
Alzoubi, H., Ahmed, G., Al-Gasaymeh, A., & Kurdi, B. (2020). Empirical study on sustainable supply chain strategies and its impact on competitive priorities: The mediating role of supply chain collaboration. Management Science Letters, 10(3), 703-708.
Atnafu, D., & Balda, A. (2018). The impact of inventory management practice on firms’ competitiveness and organizational performance: Empirical evidence from micro and small enterprises in Ethiopia. Cogent Business & Management, 5(1), 1503219.
Barney, J. (2015). 5. Firm resources and sustained competitive advantage. Journal of Mana.
Bonamigo, A., Dettmann, B., Frech, C. G., & Werner, S. M. (2020). Facilitators and inhibitors of value co-creation in the industrial services environment. Journal of Service Theory and Practice, 30(6), 609-642.
Bordallo, D. C. (2022). Exploration of Successful Customer Relationship Management Strategies in Guam Supermarkets. Walden University.
Chileshe, M. J. (2022). The impact of supply chain management practices on performance of small and medium enterprises. a case of agro-dealers in Lusaka.
Chileshe, M. J., & Phiri, J. (2022). The impact of supply chain management practices on performance of small and medium enterprises in developing countries: a case of agro-dealers in Zambia. Open Journal of Business and Management, 10(2), 591-605.
Diehlmann, F., Lüttenberg, M., Verdonck, L., Wiens, M., Zienau, A., & Schultmann, F. (2021). Public-private collaborations in emergency logistics: A framework based on logistical and game-theoretical concepts. Safety science, 141, 105301.
Doblinger, C., Surana, K., Li, D., Hultman, N., & Anadón, L. D. (2022). How do global manufacturing shifts affect long-term clean energy innovation? A study of wind energy suppliers. Research Policy, 51(7), 104558.
Ellitan, L., & Muljani, N. (2017). The effect of information sharing and quality of information on the performance of supply chain: the case of east java manufacturing smes. International Journal of Advanced Research (IJAR), 593-5407.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics: Sage Publications Sage CA: Los Angeles, CA.
Gamini, L., & Rajapaksa, P. (2020). Impact of Supply Chain Management Practices on Competitive Advantage and Organization Performance: Evidence from the Manufacturing Industry in Sri Lanka.
Gharaibeh, A. T., Saleh, M. H., Jawabreh, O., & Ali, B. (2022). An empirical study of the relationship between earnings per share, net income, and stock price. Applied Mathematics, 16(5), 673-679. doi: http://dx.doi.org/10.18576/amis/160502
Hair Jr, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101-110.
Handfield, R. B., & Nichols Jr, E. L. (2004). Key issues in global supply base management. Industrial marketing management, 33(1), 29-35.
Harb, A., & Trad, M. (2023). Assessing the Impact of Supply Chain Management Processes on the Lebanese Industry of Goods and Services During Times of Uncertainty. Arab Economic and Business Journal, 15(1), 7.
Hassan, W. M., Aldoseri, D. T., Saeed, M. M., Khder, M. A., & Ali, B. J. (2022). Utilization of Artificial Intelligence and Robotics Technology in Business. Paper presented at the 2022 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS).
Ivanov, D. (2021). Lean resilience: AURA (Active Usage of Resilience Assets) framework for post-COVID-19 supply chain management. The International Journal of Logistics Management.
Kanan, M., Al-Khalili, R., Alshaibani, E., Saleh, Y., Assaf, R., Al-Mimi, A., & Bakir, A. (2023). Assessing Service Quality at Optical Centers in Palestine Using SERVQUAL: Measuring Ambiguity.
Kanan, M., Habib, M. S., Habib, T., Zahoor, S., Gulzar, A., Raza, H., & Abusaq, Z. (2022). A Flexible Robust Possibilistic Programming Approach for Sustainable Second-Generation Biogas Supply Chain Design under Multiple Uncertainties. Sustainability, 14(18), 11597.
Kanan, M., Zahoor, S., Habib, M. S., Ehsan, S., Rehman, M., Shahzaib, M., . . . Hamdan, A. (2023). Analysis of Carbon Footprints and Surface Quality in Green Cutting Environments for the Milling of AZ31 Magnesium Alloy. Sustainability, 15(7), 6301.
Karim, M., Tahera, U., & Nasrin, S. (2020). Supply Chain Management: Materialization of Process Management to Attain Greater Accomplishment in Business Function. Fareast International University Journal, 104.
Karimi, E., & Rafiee, M. (2014). Analyzing the impact of supply chain management practices on organizational performance through competitive priorities (case study: Iran pumps company). International Journal of Academic Research in Accounting, Finance and Management Sciences, 4(1), 1-15.
Kartika, H., Norita, D., Triana, N. E., Roswandi, I., Rahim, A., Naro, A., . . . Suprihatiningsih, W. (2020). Six sigma benefit for indonesian pharmaceutical industries performance: a quantitative methods approach. Systematic Reviews in Pharmacy, 11(9), 466-473.
Lemma, T. B. (2021). The effect of supply chain management practices on competitive advantage: the case of dangote cement company/ethiopia plc.
Maina, J., & Mwangangi, P. (2020). A critical review of simulation applications in supply chain management. Journal of Logistics Management, 9(1), 1-6.
Marinagi, C., Trivellas, P., & Reklitis, P. (2015). Information quality and supply chain performance: The mediating role of information sharing. Procedia-Social and Behavioral Sciences, 175, 473-479.
Moosivand, A., Ghatari, A. R., & Rasekh, H. R. (2019). Supply chain challenges in pharmaceutical manufacturing companies: using qualitative system dynamics methodology. Iranian journal of pharmaceutical research: IJPR, 18(2), 1103.
Mostafa, N., Hamdy, W., & Alawady, H. (2019). Impacts of internet of things on supply chains: a framework for warehousing. Social sciences, 8(3), 84.
Nandi, M. L., Nandi, S., Moya, H., & Kaynak, H. (2020). Blockchain technology-enabled supply chain systems and supply chain performance: a resource-based view. Supply Chain Management: An International Journal, 25(6), 841-862.
Nawaiseh, K. H. A., Alawamleh, H., Al Shibly, M., Almari, M., Orabi, T. A., Jerisat, R., . . . Badadwa, A. (2022). The Relationship Between the Enterprise Resource Planning System and Maintenance Planning System: An Empirical Study. Information Sciences Letters, 11(5), 1-11. doi:https://digitalcommons.aaru.edu.jo/isl/vol11/iss5/2
Piprani, A. Z., Jaafar, N. I., & Mohezar Ali, S. (2020). Prioritizing resilient capability factors of dealing with supply chain disruptions: an analytical hierarchy process (AHP) application in the textile industry. Benchmarking: An International Journal, 27(9), 2537-2563.
Porter, M. E. (1985). Technology and competitive advantage. Journal of business strategy, 5(3), 60-78.
Quynh, D. V. X., & Huy, N. H. (2018). Supply chain management practices, competitive advantages and firm performance: A case of small and medium enterprises (SMEs) in Vietnam. Journal of modern accounting and auditing, 14(3), 136-146.
Rudberg, M., & Olhager, J. (2003). Manufacturing networks and supply chains: an operations strategy perspective. Omega, 31(1), 29-39.
Rudyanto, R., Soemarni, L., Pramono, R., & Purwanto, A. (2020). The influence of antecedents of supply chain integration on company performance. Uncertain Supply Chain Management, 8(4), 865-874.
Saber, Z., Bahraami, H. R., & Haery, F. A. (2014). Analysis of the impact of supply chain management techniques: A competitive advantage in the market. International Journal of Academic Research in Economics and Management Sciences, 3(1), 75.
Shan, R., Xiao, X., Dong, G., Zhang, Z., Wen, Q., & Ali, B. (2022). The influence of accounting computer information processing technology on enterprise internal control under panel data simultaneous equation. Applied Mathematics and Nonlinear Sciences, aop(aop), 1–9. doi:10.2478/amns.2022.2.0157
Shniekat, N., AL_Abdallat, W., Al-Hussein, M., & Ali, B. (2022). Influence of Management Information System Dimensions on Institutional Performance. Information Sciences Letters, 11(5), 435-1443. doi:10.18576/isl/110512
Shukla, M. K., & Pattnaik, P. N. (2019). Managing customer relations in a modern business environment: towards an ecosystem-based sustainable CRM model. Journal of Relationship Marketing, 18(1), 17-33.
Starzyczná, H., Pellešová, P., & Stoklasa, M. (2017). The comparison of customer relationship management (CRM) in Czech small and medium enterprises according to selected characteristics in the years 2015, 2010 and 2005. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 65(5), 1767-1777.
Taghipour, M., Barzegar, P., Mahboobi, M., & Mohammadi, S. (2020). Investigating the relationship between competitive strategies and corporates performance (case study: Parsian banks of Tehran). Management, 3(4), 13-28.
Tarigan, Z. J. H., & Siagian, H. (2021). The effects of strategic planning, purchasing strategy and strategic partnership on operational performance. Petra Christian University.
Tien, N. H., Anh, D. B. H., & Thuc, T. D. (2019). Global supply chain and logistics management. Dehli: Academic Publications.
Yang, T.-M., & Maxwell, T. A. (2011). Information-sharing in public organizations: A literature review of interpersonal, intra-organizational and inter-organizational success factors. Government information quarterly, 28(2), 164-175.
Ye, Y., & Lau, K. H. (2022). Competitive green supply chain transformation with dynamic capabilities—an exploratory case study of Chinese electronics industry. Sustainability, 14(14), 8640.
Akam, M. J., Sunday, E. G., Etuk, I. U., Ejikeme, O. B., & Arikpo, N. N. (2023). The role of integrated coordination in supply chain performance of firms in the manufacturing industry. International Journal of Integrated Supply Management, 16(1), 26-51.
Al-Hussein, M. A.-H. A., Alabdallat, W. I. M., Abu, M. A., Rumman, O. J., & Ali, B. J. (2023). Impact of E-Government Applications on Reducing Administrative Burden in Delivering Public Service. Information Sciences Letters, 12(3), 1663-1671 doi:http://dx.doi.org/10.18576/isl/120350
Al-Rawashdeh, O. M., Jawabreh, O., & Ali, B. J. (2023). Supply Chain Management and Organizational Performance: The Moderating Effect of Supply Chain Complexity. Information Sciences Letters, 12(3), 1673-1684. doi:http://dx.doi.org/10.18576/isl/120351
Al tarawneh, E., Alqaraleh, M. H., Ali, B., & Bani Atta, A. (2023). The Impact of the Efficiency and Effectiveness of ElectronicAccounting Information Systems on the Quality ofAccounting Information. nformation Sciences Letters, 12(3), 1685-1692. doi:http://dx.doi.org/10.18576/isl/120352
Alananzeh, O. A., Almuhaisen, F., Jawabreh, O., Fahmawee, E. A. D. A., Ali, B. J., & Ali, A. (2023). The Impact of Job Stability, Work Environment, Administration, Salary and Incentives, Functional Justice, and Employee Expectation on the Security Staff’s Desire to Continue Working at the Hotel. Journal of Statistics Applications & Probability, 12(2), 425-439. doi:http://dx.doi.org/10.18576/jsap/120209
Alhaj, A., Zanoon, N., Alrabea, A., Alnatsheh, H., Jawabreh, O., Abu-Faraj, M., & Ali, B. J. (2023). Improving the Smart Cities Traffic Management Systems using VANETs and IoT Features. Journal of Statistics Applications & Probability, 12(2), 405-414. doi:http://dx.doi.org/10.18576/jsap/120207
Ali, B. J. (2022). Integration of Supply Chains and Operational Performance: The Moderating Effects of Knowledge. Information Sciences Letters, 11(04), 1069-1076. doi:10.18576/isl/110407
Alqaraleh, M. H., Almari, M. O. S., Ali, B., & Oudat, M. S. (2022). The mediating role of organizational culture on the relationship between information technology and internal audit effectiveness. Corporate Governance and Organizational Behavior Review, 6(1), 8-18. doi:https://doi.org/10.22495/cgobrv6i1p1
Alrabei, A. M., Al-Othman, L. N., Al-Dalabih, F., Taber, T. A., & Ali, B. (2022). The Impact of Mobile Payment on the Financial Inclusion Rates. Information Sciences Letters, 11(4), 1033-1044. doi:10.18576/isl/110404
Alshourah, S., Alassaf, H., & Altawalbeh, M. (2018). Roles of top management and customer orientation in enhancing the performance of customer relationship management (CRM) in hotel industry. International Journal of Advance Research and Innovation, 6(3), 233-239.
Alzoubi, H., Ahmed, G., Al-Gasaymeh, A., & Kurdi, B. (2020). Empirical study on sustainable supply chain strategies and its impact on competitive priorities: The mediating role of supply chain collaboration. Management Science Letters, 10(3), 703-708.
Atnafu, D., & Balda, A. (2018). The impact of inventory management practice on firms’ competitiveness and organizational performance: Empirical evidence from micro and small enterprises in Ethiopia. Cogent Business & Management, 5(1), 1503219.
Barney, J. (2015). 5. Firm resources and sustained competitive advantage. Journal of Mana.
Bonamigo, A., Dettmann, B., Frech, C. G., & Werner, S. M. (2020). Facilitators and inhibitors of value co-creation in the industrial services environment. Journal of Service Theory and Practice, 30(6), 609-642.
Bordallo, D. C. (2022). Exploration of Successful Customer Relationship Management Strategies in Guam Supermarkets. Walden University.
Chileshe, M. J. (2022). The impact of supply chain management practices on performance of small and medium enterprises. a case of agro-dealers in Lusaka.
Chileshe, M. J., & Phiri, J. (2022). The impact of supply chain management practices on performance of small and medium enterprises in developing countries: a case of agro-dealers in Zambia. Open Journal of Business and Management, 10(2), 591-605.
Diehlmann, F., Lüttenberg, M., Verdonck, L., Wiens, M., Zienau, A., & Schultmann, F. (2021). Public-private collaborations in emergency logistics: A framework based on logistical and game-theoretical concepts. Safety science, 141, 105301.
Doblinger, C., Surana, K., Li, D., Hultman, N., & Anadón, L. D. (2022). How do global manufacturing shifts affect long-term clean energy innovation? A study of wind energy suppliers. Research Policy, 51(7), 104558.
Ellitan, L., & Muljani, N. (2017). The effect of information sharing and quality of information on the performance of supply chain: the case of east java manufacturing smes. International Journal of Advanced Research (IJAR), 593-5407.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics: Sage Publications Sage CA: Los Angeles, CA.
Gamini, L., & Rajapaksa, P. (2020). Impact of Supply Chain Management Practices on Competitive Advantage and Organization Performance: Evidence from the Manufacturing Industry in Sri Lanka.
Gharaibeh, A. T., Saleh, M. H., Jawabreh, O., & Ali, B. (2022). An empirical study of the relationship between earnings per share, net income, and stock price. Applied Mathematics, 16(5), 673-679. doi: http://dx.doi.org/10.18576/amis/160502
Hair Jr, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101-110.
Handfield, R. B., & Nichols Jr, E. L. (2004). Key issues in global supply base management. Industrial marketing management, 33(1), 29-35.
Harb, A., & Trad, M. (2023). Assessing the Impact of Supply Chain Management Processes on the Lebanese Industry of Goods and Services During Times of Uncertainty. Arab Economic and Business Journal, 15(1), 7.
Hassan, W. M., Aldoseri, D. T., Saeed, M. M., Khder, M. A., & Ali, B. J. (2022). Utilization of Artificial Intelligence and Robotics Technology in Business. Paper presented at the 2022 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS).
Ivanov, D. (2021). Lean resilience: AURA (Active Usage of Resilience Assets) framework for post-COVID-19 supply chain management. The International Journal of Logistics Management.
Kanan, M., Al-Khalili, R., Alshaibani, E., Saleh, Y., Assaf, R., Al-Mimi, A., & Bakir, A. (2023). Assessing Service Quality at Optical Centers in Palestine Using SERVQUAL: Measuring Ambiguity.
Kanan, M., Habib, M. S., Habib, T., Zahoor, S., Gulzar, A., Raza, H., & Abusaq, Z. (2022). A Flexible Robust Possibilistic Programming Approach for Sustainable Second-Generation Biogas Supply Chain Design under Multiple Uncertainties. Sustainability, 14(18), 11597.
Kanan, M., Zahoor, S., Habib, M. S., Ehsan, S., Rehman, M., Shahzaib, M., . . . Hamdan, A. (2023). Analysis of Carbon Footprints and Surface Quality in Green Cutting Environments for the Milling of AZ31 Magnesium Alloy. Sustainability, 15(7), 6301.
Karim, M., Tahera, U., & Nasrin, S. (2020). Supply Chain Management: Materialization of Process Management to Attain Greater Accomplishment in Business Function. Fareast International University Journal, 104.
Karimi, E., & Rafiee, M. (2014). Analyzing the impact of supply chain management practices on organizational performance through competitive priorities (case study: Iran pumps company). International Journal of Academic Research in Accounting, Finance and Management Sciences, 4(1), 1-15.
Kartika, H., Norita, D., Triana, N. E., Roswandi, I., Rahim, A., Naro, A., . . . Suprihatiningsih, W. (2020). Six sigma benefit for indonesian pharmaceutical industries performance: a quantitative methods approach. Systematic Reviews in Pharmacy, 11(9), 466-473.
Lemma, T. B. (2021). The effect of supply chain management practices on competitive advantage: the case of dangote cement company/ethiopia plc.
Maina, J., & Mwangangi, P. (2020). A critical review of simulation applications in supply chain management. Journal of Logistics Management, 9(1), 1-6.
Marinagi, C., Trivellas, P., & Reklitis, P. (2015). Information quality and supply chain performance: The mediating role of information sharing. Procedia-Social and Behavioral Sciences, 175, 473-479.
Moosivand, A., Ghatari, A. R., & Rasekh, H. R. (2019). Supply chain challenges in pharmaceutical manufacturing companies: using qualitative system dynamics methodology. Iranian journal of pharmaceutical research: IJPR, 18(2), 1103.
Mostafa, N., Hamdy, W., & Alawady, H. (2019). Impacts of internet of things on supply chains: a framework for warehousing. Social sciences, 8(3), 84.
Nandi, M. L., Nandi, S., Moya, H., & Kaynak, H. (2020). Blockchain technology-enabled supply chain systems and supply chain performance: a resource-based view. Supply Chain Management: An International Journal, 25(6), 841-862.
Nawaiseh, K. H. A., Alawamleh, H., Al Shibly, M., Almari, M., Orabi, T. A., Jerisat, R., . . . Badadwa, A. (2022). The Relationship Between the Enterprise Resource Planning System and Maintenance Planning System: An Empirical Study. Information Sciences Letters, 11(5), 1-11. doi:https://digitalcommons.aaru.edu.jo/isl/vol11/iss5/2
Piprani, A. Z., Jaafar, N. I., & Mohezar Ali, S. (2020). Prioritizing resilient capability factors of dealing with supply chain disruptions: an analytical hierarchy process (AHP) application in the textile industry. Benchmarking: An International Journal, 27(9), 2537-2563.
Porter, M. E. (1985). Technology and competitive advantage. Journal of business strategy, 5(3), 60-78.
Quynh, D. V. X., & Huy, N. H. (2018). Supply chain management practices, competitive advantages and firm performance: A case of small and medium enterprises (SMEs) in Vietnam. Journal of modern accounting and auditing, 14(3), 136-146.
Rudberg, M., & Olhager, J. (2003). Manufacturing networks and supply chains: an operations strategy perspective. Omega, 31(1), 29-39.
Rudyanto, R., Soemarni, L., Pramono, R., & Purwanto, A. (2020). The influence of antecedents of supply chain integration on company performance. Uncertain Supply Chain Management, 8(4), 865-874.
Saber, Z., Bahraami, H. R., & Haery, F. A. (2014). Analysis of the impact of supply chain management techniques: A competitive advantage in the market. International Journal of Academic Research in Economics and Management Sciences, 3(1), 75.
Shan, R., Xiao, X., Dong, G., Zhang, Z., Wen, Q., & Ali, B. (2022). The influence of accounting computer information processing technology on enterprise internal control under panel data simultaneous equation. Applied Mathematics and Nonlinear Sciences, aop(aop), 1–9. doi:10.2478/amns.2022.2.0157
Shniekat, N., AL_Abdallat, W., Al-Hussein, M., & Ali, B. (2022). Influence of Management Information System Dimensions on Institutional Performance. Information Sciences Letters, 11(5), 435-1443. doi:10.18576/isl/110512
Shukla, M. K., & Pattnaik, P. N. (2019). Managing customer relations in a modern business environment: towards an ecosystem-based sustainable CRM model. Journal of Relationship Marketing, 18(1), 17-33.
Starzyczná, H., Pellešová, P., & Stoklasa, M. (2017). The comparison of customer relationship management (CRM) in Czech small and medium enterprises according to selected characteristics in the years 2015, 2010 and 2005. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 65(5), 1767-1777.
Taghipour, M., Barzegar, P., Mahboobi, M., & Mohammadi, S. (2020). Investigating the relationship between competitive strategies and corporates performance (case study: Parsian banks of Tehran). Management, 3(4), 13-28.
Tarigan, Z. J. H., & Siagian, H. (2021). The effects of strategic planning, purchasing strategy and strategic partnership on operational performance. Petra Christian University.
Tien, N. H., Anh, D. B. H., & Thuc, T. D. (2019). Global supply chain and logistics management. Dehli: Academic Publications.
Yang, T.-M., & Maxwell, T. A. (2011). Information-sharing in public organizations: A literature review of interpersonal, intra-organizational and inter-organizational success factors. Government information quarterly, 28(2), 164-175.
Ye, Y., & Lau, K. H. (2022). Competitive green supply chain transformation with dynamic capabilities—an exploratory case study of Chinese electronics industry. Sustainability, 14(14), 8640.