How to cite this paper
Аliya, T., Madina, S & Orazgaliyeva, E. (2022). The influence of supply chain and human competence on improving the efficiency of small businesses in countries with developing economies.Uncertain Supply Chain Management, 10(4), 1535-1548.
Refrences
Abor, G., & Adjasi, K. K. D. (2007). Corporate governance and the small and medium enterprises sector: Theory and implications. Corporate Governance, 7(2), 111–122. doi: 10.1108/14720700710739769
Berry, L. L., Conant, J. S., & Parasuraman, A. (1991). A framework for conducting a services marketing audit. Journal of the Academy of Marketing Science, 19, 255–268. doi:10.1007/BF02726500
Boyd, H. W., & Walker, O. C. (1990). Marketing management: A strategic approach. Homewood, IL: Richard D. Irwin Publishing, Inc.
Brownlie, D. T. (1993). The marketing audit: A metrology and explanation. Marketing Intelligence and Planning, 11, 4–12. doi:10.1108/02634509310024128
Capella, L., & Sekely, W. (1978). The marketing audit: Methods, problems and perspectives. Akron Business and Economic Review, Fall, 9(3) 37–41.
Carson, D. (1993). A philosophy for marketing education in small firms. Journal of Marketing Management, 9(2), 189–204. doi: 10.1080/0267257X.1993.9964229
Carson, D., & Cromie, S. (1989). Marketing planning in small enterprises: A model and some empirical evidence. Journal of Marketing Management, 5, 33–49. doi:10.1080/0267257X.1989.9964086
Castle, D. (1988). How to make sure your marketing is on the mark. Electronic Business, 14(13), 83–85.
Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73. doi: 10.2307/3150876
Coffey, R., & Skase, R. (2015). The real world of a small business owner. Routledge Revival. Published by Routledge
Colclough, S. N., Moen, Ø., Hovd, N. S., & Chan, A. (2019). SME innovation orientation: Evidence from Norwegian exporting SMEs. International Small Business Journal, 37(8), 780–803. doi:10.1177/0266242619870731
Cortina, J. M. (1993). What is coefficient alpha? An examination of theory and applications. Journal of Applied Psychology, 78(1), 98–104. doi:10.1037/0021-9010.78.1.98
Crisp, R. (1959). Auditing the functional elements of a marketing operation. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (p. 37). New York: American Management Association.
Davis, C. D., Hills, G. E., & LaForge, R. W. (1985). The marketing/small enterprise paradox: A research agenda. International Small Business Journal, 3(3), 31–42. doi:10.1177/026624268500300302
Deshpande, R., & Zaltman, G. (1987). A comparison of factors affecting use of marketing information in consumer and industrial firms. Journal of Marketing Research, 24(1), 114–118. doi:10.1177/002224378702400111
Dijkstra, T. K., & Henseler, J. (2015). Consistent partial least squares path modeling. MIS Quarterly, 39, 297–316. doi:10.25300/MISQ/2015/39.2.02
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21, 1105–1121. doi:10.1002/1097-0266(200010/11)21:10/113.0.CO;2-E
Fairlie, R. (2020). The impact of COVID-19 on small business owners: Evidence from the first three months after widespread social-distancing restrictions. Journal of Economics and Management Strategy, 29, 727–740. doi:10.1111/jems.12400
Fornell, C., & Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19(4), 440–452. doi: 10.2307/3151718
Gurrea-Martínez, A. (2021). Implementing an insolvency framework for micro and small firms. International Insolvency Review, 30(Suppl. 1), S46–S66. doi:10.1002/iir.1422
Hair, J. F., Jr., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). New York: SAGE Publications.
Hair, J. F., Jr., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Newcastle upon Tyne, UK: SAGE Publications.
Hair, J. F., Black, W. C., Black, B., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Upper Saddle River, NJ: Prentice Hall.
Hall, R. (1992). The strategic analysis of intangible resources. Strategic Management Journal, 13, 135–144. doi:10.1002/smj.4250130205
Hall, R. (1993). A framework linking intangible resources and capabiliities to sustainable competitive advantage. Strategic Management Journal, 14(8), 607–618. doi:10.1002/smj.4250140804
Hatcher, L. (2007). A step-by-step approach to using SAS for factor analysis and structural equation modeling. Cary, NC: SAS Publishing.
Kohli, A. K., Jaworski, B. J., & Kumar, A. (1993). MARKOR: A measure of market orientation. Journal of Marketing Research, 30(4), 467–477. doi:10.1177/002224379303000406
Kotler, P. (1967). Marketing management: Analysis, planning, and control. Upper Saddle River, NJ: Prentice Hall.
Kotler, P. (1977). From sales obsession to marketing effectiveness. Harvard Business Review, 55, 67–75.
Kotler, P. (1997) Marketing Management Analysis, Planning, Implementation, and Control. 9th Edition, Upper Saddle River, NJ: Prentice Hall.
Kotler, P., Gregor, W., & Rodgers, W. (1989). The marketing audit comes of age. Sloan Management Review, Winter, 25–43.
Levy, H. (2017). Could you benefit from a marketing audit? Marketing Procedures, 15(9), 8–8. doi: 10.1002/npcr.30771
Li, S., Ho Park, S., & Shuji Bao, R. (2014). How much can we trust the financial report? Earnings management in emerging economies. International Journal of Emerging Markets, 9(1), 33–53. doi: doi.org/10.1108/IJoEM-09-2013-0144
Lusch, R., & Harvey, M. (1994). The case for an off-balance sheet controller. Sloan Management Review, 35, 101–105.
Ma, S., & Ma, L. (2017). Linking earnings quality to corporate performance. Pacific Accounting Review, 3, 397–422.
Makhmud, M., & Orazalin, N. (2017). Environmental governance and sustainability reporting in the oil, gas and mining sector in Kazakhstan: Evidence from the emerging economy of the former USSR. Journal of Cleaner Production, 164, 389–397.
McConnell, J. (1978). How to audit marketing &Sales. New York: AMACOM Book Company.
Mcdonald, C. (1982). The marketing audit workbook. New Jersey: Institute for Business Planning.
Mcdonald, M., & Leppard, J. (1993). The marketing audit translating marketing theory into practice. Boston: Butterworth-Heinemann.
McDonald, M., & Wilson, H. (2012). Marketing plans: How to prepare them, how to use them (7th ed.). Publisher: Wiley
Miller, D. (1990). Organizational configurations: Cohesion, change, and prediction. Human Relations, 43, 771–789. doi:10.1177/001872679004300805
Mokwa, M. P. (1986). The strategic marketing audit: An adoption/utilization perspective. Journal of Business Strategy, 6, 88–95. doi:10.1108/eb039136
Naylor, J., & Wood, A. (1978). Practical marketing audits. New York: Halsted Press.
O’Sullivan, D., & Butler, P. (2010). Marketing accountability and marketing’s stature: An examination of senior executive perspectives. Australasian Marketing Journal, 18, 113–119. doi:10.1016/j.ausmj.2010.05.002
Ottum, B. D., & Moore, W. L. (1997). The role of market information in new product success/failure. Journal of Product Innovation Management, 14, 258–273. doi:10.1111/1540-5885.1440258
Oxenfeldt, A. (1959). The marketing audit as a total evaluation program. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (pp. 25–36). New York: American Management Association.
Parkinson, S., & Zairi, M. (1993). Marketing benchmark matrix. London UK: Bradford University/Chartered Institute of Marketing.
Rothe, J. T., Harvey, M. G., & Jackson, C. E. (1997). The marketing audit: Five decades later. Journal of Marketing Theory and Practice, 5(3), 1–16.
Scarborough Norman M, & Zimmerer Thomas W. (2003). Effective small business management (7th ed.). Upper Saddle River, NJ: Prentice Hall.
Sessions, R. (1959). What a soundly conducted marketing audit can accomplish. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (p. 12–20). New York: American Management Association.
Shuchman, A. (1959). The marketing audit: Its nature, purposes, and problems. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (p. 1). New York: American Management Association.
Sidorchuk, R. R. (2007). Marketing in small business. Marketing, 5, 80–86.
Sun, Y., Fang, Y., Lim, K. H., & Huang, J. (2012). User satisfaction with information technology service delivery: A social capital perspective. Information Systems Research, 23(4), 1195–1211. doi: 10.1287/isre.1120.0421
Teece, D. J. (2009). Dynamic capabilities and strategic management: Organizing for innovation and growth. Oxford: Oxford University Press.
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and micro foundations of (sustainable) enterprise performance. Strategic Management Journal, 28, 1319–1350. doi:10.1002/smj.640
Teece, D. J., Pisano, G. P., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18, 509–533. doi:10.1002/(SICI)1097-0266(199708)18:73.0.CO;2-Z
Tenenhaus, M., Vinzi, V. E., Chatelin, Y.-M., & Lauro, C. (2005). PLS path modeling. Computational Statistics and Data Analysis, 48, 159–205. doi:10.1016/j.csda.2004.03.005
Vivek Soundararajan, Dima Jamali, Laura J. Spence. (2017). Small Business Social Responsibility: A Critical Multilevel Review, Synthesis and Research Agenda. International Journal of Management Reviews, 20, 934-956. doi: 10.1111/ijmr.12171
Vorhies, D. W., & Morgan, N. A. (2005). Benchmarking marketing capabilities for sustainable competitive advantage. Journal of Marketing, 69, 80–94. doi:10.1509/jmkg.69.1.80.55505
Wetzels, M., Schröder G. and Claudia van Oppen (2009). Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration . Journal of MIS Quarterly, 33(1), 177-195 doi: org/10.2307/20650284
Wiklund, J., & Shepherd, D. (2005). Entrepreneurial orientation and small business performance: A configurational approach. Journal of Business Venturing, 20, 71–91. doi:10.1016/j.jbusvent.2004.01.001
Wilson, A. (2002). The marketing audit workbook –Tools, techniques & checklists to exploit your marketing resources. London: Kogan Page.
Wong, K. K.-K. (2013). Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin, 24, 1–32.
Berry, L. L., Conant, J. S., & Parasuraman, A. (1991). A framework for conducting a services marketing audit. Journal of the Academy of Marketing Science, 19, 255–268. doi:10.1007/BF02726500
Boyd, H. W., & Walker, O. C. (1990). Marketing management: A strategic approach. Homewood, IL: Richard D. Irwin Publishing, Inc.
Brownlie, D. T. (1993). The marketing audit: A metrology and explanation. Marketing Intelligence and Planning, 11, 4–12. doi:10.1108/02634509310024128
Capella, L., & Sekely, W. (1978). The marketing audit: Methods, problems and perspectives. Akron Business and Economic Review, Fall, 9(3) 37–41.
Carson, D. (1993). A philosophy for marketing education in small firms. Journal of Marketing Management, 9(2), 189–204. doi: 10.1080/0267257X.1993.9964229
Carson, D., & Cromie, S. (1989). Marketing planning in small enterprises: A model and some empirical evidence. Journal of Marketing Management, 5, 33–49. doi:10.1080/0267257X.1989.9964086
Castle, D. (1988). How to make sure your marketing is on the mark. Electronic Business, 14(13), 83–85.
Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73. doi: 10.2307/3150876
Coffey, R., & Skase, R. (2015). The real world of a small business owner. Routledge Revival. Published by Routledge
Colclough, S. N., Moen, Ø., Hovd, N. S., & Chan, A. (2019). SME innovation orientation: Evidence from Norwegian exporting SMEs. International Small Business Journal, 37(8), 780–803. doi:10.1177/0266242619870731
Cortina, J. M. (1993). What is coefficient alpha? An examination of theory and applications. Journal of Applied Psychology, 78(1), 98–104. doi:10.1037/0021-9010.78.1.98
Crisp, R. (1959). Auditing the functional elements of a marketing operation. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (p. 37). New York: American Management Association.
Davis, C. D., Hills, G. E., & LaForge, R. W. (1985). The marketing/small enterprise paradox: A research agenda. International Small Business Journal, 3(3), 31–42. doi:10.1177/026624268500300302
Deshpande, R., & Zaltman, G. (1987). A comparison of factors affecting use of marketing information in consumer and industrial firms. Journal of Marketing Research, 24(1), 114–118. doi:10.1177/002224378702400111
Dijkstra, T. K., & Henseler, J. (2015). Consistent partial least squares path modeling. MIS Quarterly, 39, 297–316. doi:10.25300/MISQ/2015/39.2.02
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21, 1105–1121. doi:10.1002/1097-0266(200010/11)21:10/113.0.CO;2-E
Fairlie, R. (2020). The impact of COVID-19 on small business owners: Evidence from the first three months after widespread social-distancing restrictions. Journal of Economics and Management Strategy, 29, 727–740. doi:10.1111/jems.12400
Fornell, C., & Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19(4), 440–452. doi: 10.2307/3151718
Gurrea-Martínez, A. (2021). Implementing an insolvency framework for micro and small firms. International Insolvency Review, 30(Suppl. 1), S46–S66. doi:10.1002/iir.1422
Hair, J. F., Jr., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). New York: SAGE Publications.
Hair, J. F., Jr., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Newcastle upon Tyne, UK: SAGE Publications.
Hair, J. F., Black, W. C., Black, B., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Upper Saddle River, NJ: Prentice Hall.
Hall, R. (1992). The strategic analysis of intangible resources. Strategic Management Journal, 13, 135–144. doi:10.1002/smj.4250130205
Hall, R. (1993). A framework linking intangible resources and capabiliities to sustainable competitive advantage. Strategic Management Journal, 14(8), 607–618. doi:10.1002/smj.4250140804
Hatcher, L. (2007). A step-by-step approach to using SAS for factor analysis and structural equation modeling. Cary, NC: SAS Publishing.
Kohli, A. K., Jaworski, B. J., & Kumar, A. (1993). MARKOR: A measure of market orientation. Journal of Marketing Research, 30(4), 467–477. doi:10.1177/002224379303000406
Kotler, P. (1967). Marketing management: Analysis, planning, and control. Upper Saddle River, NJ: Prentice Hall.
Kotler, P. (1977). From sales obsession to marketing effectiveness. Harvard Business Review, 55, 67–75.
Kotler, P. (1997) Marketing Management Analysis, Planning, Implementation, and Control. 9th Edition, Upper Saddle River, NJ: Prentice Hall.
Kotler, P., Gregor, W., & Rodgers, W. (1989). The marketing audit comes of age. Sloan Management Review, Winter, 25–43.
Levy, H. (2017). Could you benefit from a marketing audit? Marketing Procedures, 15(9), 8–8. doi: 10.1002/npcr.30771
Li, S., Ho Park, S., & Shuji Bao, R. (2014). How much can we trust the financial report? Earnings management in emerging economies. International Journal of Emerging Markets, 9(1), 33–53. doi: doi.org/10.1108/IJoEM-09-2013-0144
Lusch, R., & Harvey, M. (1994). The case for an off-balance sheet controller. Sloan Management Review, 35, 101–105.
Ma, S., & Ma, L. (2017). Linking earnings quality to corporate performance. Pacific Accounting Review, 3, 397–422.
Makhmud, M., & Orazalin, N. (2017). Environmental governance and sustainability reporting in the oil, gas and mining sector in Kazakhstan: Evidence from the emerging economy of the former USSR. Journal of Cleaner Production, 164, 389–397.
McConnell, J. (1978). How to audit marketing &Sales. New York: AMACOM Book Company.
Mcdonald, C. (1982). The marketing audit workbook. New Jersey: Institute for Business Planning.
Mcdonald, M., & Leppard, J. (1993). The marketing audit translating marketing theory into practice. Boston: Butterworth-Heinemann.
McDonald, M., & Wilson, H. (2012). Marketing plans: How to prepare them, how to use them (7th ed.). Publisher: Wiley
Miller, D. (1990). Organizational configurations: Cohesion, change, and prediction. Human Relations, 43, 771–789. doi:10.1177/001872679004300805
Mokwa, M. P. (1986). The strategic marketing audit: An adoption/utilization perspective. Journal of Business Strategy, 6, 88–95. doi:10.1108/eb039136
Naylor, J., & Wood, A. (1978). Practical marketing audits. New York: Halsted Press.
O’Sullivan, D., & Butler, P. (2010). Marketing accountability and marketing’s stature: An examination of senior executive perspectives. Australasian Marketing Journal, 18, 113–119. doi:10.1016/j.ausmj.2010.05.002
Ottum, B. D., & Moore, W. L. (1997). The role of market information in new product success/failure. Journal of Product Innovation Management, 14, 258–273. doi:10.1111/1540-5885.1440258
Oxenfeldt, A. (1959). The marketing audit as a total evaluation program. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (pp. 25–36). New York: American Management Association.
Parkinson, S., & Zairi, M. (1993). Marketing benchmark matrix. London UK: Bradford University/Chartered Institute of Marketing.
Rothe, J. T., Harvey, M. G., & Jackson, C. E. (1997). The marketing audit: Five decades later. Journal of Marketing Theory and Practice, 5(3), 1–16.
Scarborough Norman M, & Zimmerer Thomas W. (2003). Effective small business management (7th ed.). Upper Saddle River, NJ: Prentice Hall.
Sessions, R. (1959). What a soundly conducted marketing audit can accomplish. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (p. 12–20). New York: American Management Association.
Shuchman, A. (1959). The marketing audit: Its nature, purposes, and problems. In A. Newgarden & E. R. Bailey (Eds.), Analyzing and improving marketing performance: “Marketing audits” in theory and practice (p. 1). New York: American Management Association.
Sidorchuk, R. R. (2007). Marketing in small business. Marketing, 5, 80–86.
Sun, Y., Fang, Y., Lim, K. H., & Huang, J. (2012). User satisfaction with information technology service delivery: A social capital perspective. Information Systems Research, 23(4), 1195–1211. doi: 10.1287/isre.1120.0421
Teece, D. J. (2009). Dynamic capabilities and strategic management: Organizing for innovation and growth. Oxford: Oxford University Press.
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and micro foundations of (sustainable) enterprise performance. Strategic Management Journal, 28, 1319–1350. doi:10.1002/smj.640
Teece, D. J., Pisano, G. P., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18, 509–533. doi:10.1002/(SICI)1097-0266(199708)18:73.0.CO;2-Z
Tenenhaus, M., Vinzi, V. E., Chatelin, Y.-M., & Lauro, C. (2005). PLS path modeling. Computational Statistics and Data Analysis, 48, 159–205. doi:10.1016/j.csda.2004.03.005
Vivek Soundararajan, Dima Jamali, Laura J. Spence. (2017). Small Business Social Responsibility: A Critical Multilevel Review, Synthesis and Research Agenda. International Journal of Management Reviews, 20, 934-956. doi: 10.1111/ijmr.12171
Vorhies, D. W., & Morgan, N. A. (2005). Benchmarking marketing capabilities for sustainable competitive advantage. Journal of Marketing, 69, 80–94. doi:10.1509/jmkg.69.1.80.55505
Wetzels, M., Schröder G. and Claudia van Oppen (2009). Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration . Journal of MIS Quarterly, 33(1), 177-195 doi: org/10.2307/20650284
Wiklund, J., & Shepherd, D. (2005). Entrepreneurial orientation and small business performance: A configurational approach. Journal of Business Venturing, 20, 71–91. doi:10.1016/j.jbusvent.2004.01.001
Wilson, A. (2002). The marketing audit workbook –Tools, techniques & checklists to exploit your marketing resources. London: Kogan Page.
Wong, K. K.-K. (2013). Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin, 24, 1–32.