How to cite this paper
Nguyet, T., Dung, N., Trang, T., Anh, T & Duong, N. (2021). The effects of human resource management, customer satisfaction, organizational performance on tourism supply chain management.Uncertain Supply Chain Management, 9(3), 563-568.
Refrences
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Buhalis, D., Darcy, S., & Ambrose, I. (Eds.). (2012). Best practice in accessible tourism: Inclusion, disability, ageing population and tourism. Channel View Publications.
Chen, D. Q., Preston, D. S., & Swink, M. (2015). How the use of big data analytics affects value creation in supply chain management. Journal of Management Information Systems, 32(4), 4-39.
Corazza, M. V., & Musso, A. (2021). Urban transport policies in the time of pandemic, and after: An arduous research agenda. Transport Policy, 103, 31-44.
Dinh, T. H. (2017). Tourism supply chain management in the industrial revolution 4.0.
Divisekera, S. (2010). Economics of tourist's consumption behaviour: Some evidence from Australia. Tourism Management, 31(5), 629-636.
Garanca, Z., Sobeih, A., & Zakaria, M. (2008). Revisiting the Role of Code of Conduct in Compliance with CSR Demands in the Supply Chain Management of Electronics Business.
Gefen, D., Rigdon, E. E., & Straub, D. (2011). Editor's comments: an update and extension to SEM guidelines for administrative and social science research. Mis Quarterly, 35(2), 3-14.
Gimenez, C., Large, R., & Ventura, E. (2005). SCM research methodologies: employing structural equation modeling. In Research methodologies in supply chain management (pp. 155-170). Physica-Verlag HD.
Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333-347.
Hazen, B. T., Boone, C. A., Ezell, J. D., & Jones-Farmer, L. A. (2014). Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications. International Journal of Production Economics, 154, 72-80.
Hazen, B. T., Overstreet, R. E., & Boone, C. A. (2015). Suggested reporting guidelines for structural equation modeling in supply chain management research. The International Journal of Logistics Management, 26(3), 627-641.
Hohenstein, N. O., Feisel, E., & Hartmann, E. (2014). Human resource management issues in supply chain management research. International Journal of Physical Distribution & Logistics Management, 44(6), 434-463.
Jarad, I. A., Yusof, N. A., & Shafiei, M. W. M. (2010). The organizational performance of housing developers in Peninsular Malaysia. International Journal of Housing Markets and Analysis, 3(2).
Khondker, B. H., & Ahsan, T. (2015). Background paper on tourism sector. Background Paper for the 7th Five Year Plan.
Kotler, P. (1999). Marketing management. the millennium edition (Vol. 199). Upper Saddle River, NJ: Prentice Hall.
Krmac, E. V. (2011). Intelligent value chain networks: business intelligence and other ICT tools and technologies in supply/demand chains. In Supply Chain Management-New Perspectives. IntechOpen.
Lakens, D. (2014). Performing high‐powered studies efficiently with sequential analyses. European Journal of Social Psychology, 44(7), 701-710.
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Rao, S. S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124.
Menon, S. T. (2012). Human resource practices, supply chain performance, and wellbeing. International Journal of Manpower, 33(7), 769-785.
Munizu, M. (2013). The Impact of total quality management practices towards competitive advantage and organizational performance: Case of fishery industry in South Sulawesi Province of Indonesia. Pakistan Journal of Commerce and Social Sciences (PJCSS), 7(1), 184-197.
Palang, D., & Tippayawong, K. Y. (2019). Performance evaluation of tourism supply chain management: the case of Thailand. Business Process Management Journal, 25(6), 1193-1207.
Pang, K., & Lu, C. S. (2018). Organizational motivation, employee job satisfaction and organizational performance. Maritime Business Review, 3(1).
Pappas, N. (2017). Effect of marketing activities, benefits, risks, confusion due to over-choice, price, quality and consumer trust on online tourism purchasing. Journal of Marketing Communications, 23(2), 195-218.
Power, D. (2005). Supply chain management integration and implementation: a literature review. Supply chain management: an International Journal, 10(4), 252-263.
Soni, G., & Kodali, R. (2012). A critical review of empirical research methodology in supply chain management. Journal of Manufacturing Technology Management, 23(6), 753-779.
Smith–Doerflein, K. A., Tracey, M., & Tan, C. L. (2011). Human resource management and supply chain effectiveness: an exploratory study. International Journal of Integrated Supply Management, 6(3-4), 202-232.
Rizan, M. (2010). Analysis of service quality and customer satisfaction, and its influence on customer loyalty. Iberia, 60(3), 15.
Yılmaz, Y., & Bititci, U. S. (2006). Performance measurement in tourism: a value chain model. International journal of contemporary hospitality management. Communications, 23(2), 195-218.
Wong, K. K. K. (2013). Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin, 24(1), 1-32.
Zhang, X., Song, H., & Huang, G. Q. (2009). Tourism supply chain management: A new research agenda. Tourism Management, 30(3), 345-358.
Berger, S., Lehmann, H., & Lehner, F. (2002). Location-based services in the tourist industry. Information Technology & Tourism, 5(4), 243-256.
Buhalis, D., Darcy, S., & Ambrose, I. (Eds.). (2012). Best practice in accessible tourism: Inclusion, disability, ageing population and tourism. Channel View Publications.
Chen, D. Q., Preston, D. S., & Swink, M. (2015). How the use of big data analytics affects value creation in supply chain management. Journal of Management Information Systems, 32(4), 4-39.
Corazza, M. V., & Musso, A. (2021). Urban transport policies in the time of pandemic, and after: An arduous research agenda. Transport Policy, 103, 31-44.
Dinh, T. H. (2017). Tourism supply chain management in the industrial revolution 4.0.
Divisekera, S. (2010). Economics of tourist's consumption behaviour: Some evidence from Australia. Tourism Management, 31(5), 629-636.
Garanca, Z., Sobeih, A., & Zakaria, M. (2008). Revisiting the Role of Code of Conduct in Compliance with CSR Demands in the Supply Chain Management of Electronics Business.
Gefen, D., Rigdon, E. E., & Straub, D. (2011). Editor's comments: an update and extension to SEM guidelines for administrative and social science research. Mis Quarterly, 35(2), 3-14.
Gimenez, C., Large, R., & Ventura, E. (2005). SCM research methodologies: employing structural equation modeling. In Research methodologies in supply chain management (pp. 155-170). Physica-Verlag HD.
Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333-347.
Hazen, B. T., Boone, C. A., Ezell, J. D., & Jones-Farmer, L. A. (2014). Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications. International Journal of Production Economics, 154, 72-80.
Hazen, B. T., Overstreet, R. E., & Boone, C. A. (2015). Suggested reporting guidelines for structural equation modeling in supply chain management research. The International Journal of Logistics Management, 26(3), 627-641.
Hohenstein, N. O., Feisel, E., & Hartmann, E. (2014). Human resource management issues in supply chain management research. International Journal of Physical Distribution & Logistics Management, 44(6), 434-463.
Jarad, I. A., Yusof, N. A., & Shafiei, M. W. M. (2010). The organizational performance of housing developers in Peninsular Malaysia. International Journal of Housing Markets and Analysis, 3(2).
Khondker, B. H., & Ahsan, T. (2015). Background paper on tourism sector. Background Paper for the 7th Five Year Plan.
Kotler, P. (1999). Marketing management. the millennium edition (Vol. 199). Upper Saddle River, NJ: Prentice Hall.
Krmac, E. V. (2011). Intelligent value chain networks: business intelligence and other ICT tools and technologies in supply/demand chains. In Supply Chain Management-New Perspectives. IntechOpen.
Lakens, D. (2014). Performing high‐powered studies efficiently with sequential analyses. European Journal of Social Psychology, 44(7), 701-710.
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Rao, S. S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124.
Menon, S. T. (2012). Human resource practices, supply chain performance, and wellbeing. International Journal of Manpower, 33(7), 769-785.
Munizu, M. (2013). The Impact of total quality management practices towards competitive advantage and organizational performance: Case of fishery industry in South Sulawesi Province of Indonesia. Pakistan Journal of Commerce and Social Sciences (PJCSS), 7(1), 184-197.
Palang, D., & Tippayawong, K. Y. (2019). Performance evaluation of tourism supply chain management: the case of Thailand. Business Process Management Journal, 25(6), 1193-1207.
Pang, K., & Lu, C. S. (2018). Organizational motivation, employee job satisfaction and organizational performance. Maritime Business Review, 3(1).
Pappas, N. (2017). Effect of marketing activities, benefits, risks, confusion due to over-choice, price, quality and consumer trust on online tourism purchasing. Journal of Marketing Communications, 23(2), 195-218.
Power, D. (2005). Supply chain management integration and implementation: a literature review. Supply chain management: an International Journal, 10(4), 252-263.
Soni, G., & Kodali, R. (2012). A critical review of empirical research methodology in supply chain management. Journal of Manufacturing Technology Management, 23(6), 753-779.
Smith–Doerflein, K. A., Tracey, M., & Tan, C. L. (2011). Human resource management and supply chain effectiveness: an exploratory study. International Journal of Integrated Supply Management, 6(3-4), 202-232.
Rizan, M. (2010). Analysis of service quality and customer satisfaction, and its influence on customer loyalty. Iberia, 60(3), 15.
Yılmaz, Y., & Bititci, U. S. (2006). Performance measurement in tourism: a value chain model. International journal of contemporary hospitality management. Communications, 23(2), 195-218.
Wong, K. K. K. (2013). Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin, 24(1), 1-32.
Zhang, X., Song, H., & Huang, G. Q. (2009). Tourism supply chain management: A new research agenda. Tourism Management, 30(3), 345-358.