How to cite this paper
Khaleeli, M., Faisal, R & Anwar, S. (2021). The effect of green marketing, green supply chain and green human resources on business performance: Balanced scorecard approach.Uncertain Supply Chain Management, 9(1), 133-138.
Refrences
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Akturan, U. (2018). How does greenwashing affect green branding equity and purchase intention? An empirical research. Marketing Intelligence & Planning, 36(7), 809-824. DOI: 10.1108/MIP-12-2017-0339
Alipour, N., Sangari, M. & Shirkouhi, S. (2019). Investigating green human resource practices in the healthcare sector: A joint application of balanced scorecard and SIR method. 15th Iran International Industrial Engineering Conference. pp. 283-288.
Behrouzi, F & Ma'aram, A. (2019). Identification and ranking of specific balanced scorecard performance measures for hospitals: A case study of private hospitals in the Klang Valley area, Malaysia. The International Journal of Health Planning and Management. 34(4), 1-13.
Birinci, M., & Eren, E. (2013). The Effect of Strategic Management Practices on the performance of Universities in Turkey. Journal of Global Strategic Management, 13, 17-33.
Çankaya, S. & Sezen, B. (2018). Effects of green supply chain management practices on sustainability performance, Journal of Manufacturing Technology Management, 30(1), 98-121. doi.org/10.1108/JMTM-03-2018-0099
Chaudhary, R. (2018). Green buying behavior in India: an empirical analysis. Journal of Global Responsibility, 9(2), 179-192. DOI: 10.1108/JGR-12-2017-0058.
Chen, H. C., & Yang, C. H. (2019). Applying a multiple criteria decision-making approach to establishing green marketing audit criteria. Journal of Cleaner Production, 210, 256-265.
Chong, P., Ong, T., Abdullah, A. & Choo, W. (2019). Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises (SMEs). Management Science Letters, 9, 1617–1632.
Green, K., Inman, R., Sower, V. & Zelbst, P. (2019). Impact of JIT, TQM and green supply chain practices on environmental sustainability. Journal of Manufacturing Technology Management, 30(1), 26-47.
Jaini, A., Quoquab, F., Mohammad, J. & Hussin, N. (2019). Antecedents of green purchase behavior of cosmetics products An empirical investigation among Malaysian consumers. International Journal of Ethics and Systems, 36(2), 185-203
Kaplan, R. & Norton, D. (1992). The Balanced Scorecard Measures That Drive Performance. Harvard Business Review. pp.71-79.
Kaplan, R., and Norton, D. (2000). Having trouble with your strategy? Then map it. Harvard Business Review, 78(5), 167-176.
Kim, Y.J., Njite, D., & Hancer, M. (2013). Anticipated emotion in consumers’ intentions to select ecofriendly restaurants: augmenting the theory of planned behavior. International Journal of Hospitality Management, 34, 255-262.
Malviya, R. & Kant, R. (2019). Developing integrated framework to measure performance of green supply chain management. Benchmarking: An International Journal, 27(2), 634-665.
Mamabolo, A., & Myres, K. (2020). Performance Measurement in Emerging Market Social Enterprises using a Balanced Scorecard. Journal of Social Entrepreneurship, 11(1), 65-87.
Niven, P. R. (2008). The balanced scorecard is step-by-step for government and nonprofit agencies (2nd ed.). Hoboken, NJ: John Wiley and Sons.
Nouri, F., Nikabadi, M. & Olfat, L. (2018). Developing the framework of sustainable service supply chain balanced scorecard (SSSC BSC). International Journal of Productivity and Performance Management, 68(1), 148-170.
Parthiban, P. & Dhanalakshmi, R. (2019). Green supply chain performance evaluation model for automotive manufacturing industries by using eco-balanced scorecard. International Journal of Services and Operations Management, 33(4), 442-467.
Akturan, U. (2018). How does greenwashing affect green branding equity and purchase intention? An empirical research. Marketing Intelligence & Planning, 36(7), 809-824. DOI: 10.1108/MIP-12-2017-0339
Alipour, N., Sangari, M. & Shirkouhi, S. (2019). Investigating green human resource practices in the healthcare sector: A joint application of balanced scorecard and SIR method. 15th Iran International Industrial Engineering Conference. pp. 283-288.
Behrouzi, F & Ma'aram, A. (2019). Identification and ranking of specific balanced scorecard performance measures for hospitals: A case study of private hospitals in the Klang Valley area, Malaysia. The International Journal of Health Planning and Management. 34(4), 1-13.
Birinci, M., & Eren, E. (2013). The Effect of Strategic Management Practices on the performance of Universities in Turkey. Journal of Global Strategic Management, 13, 17-33.
Çankaya, S. & Sezen, B. (2018). Effects of green supply chain management practices on sustainability performance, Journal of Manufacturing Technology Management, 30(1), 98-121. doi.org/10.1108/JMTM-03-2018-0099
Chaudhary, R. (2018). Green buying behavior in India: an empirical analysis. Journal of Global Responsibility, 9(2), 179-192. DOI: 10.1108/JGR-12-2017-0058.
Chen, H. C., & Yang, C. H. (2019). Applying a multiple criteria decision-making approach to establishing green marketing audit criteria. Journal of Cleaner Production, 210, 256-265.
Chong, P., Ong, T., Abdullah, A. & Choo, W. (2019). Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises (SMEs). Management Science Letters, 9, 1617–1632.
Green, K., Inman, R., Sower, V. & Zelbst, P. (2019). Impact of JIT, TQM and green supply chain practices on environmental sustainability. Journal of Manufacturing Technology Management, 30(1), 26-47.
Jaini, A., Quoquab, F., Mohammad, J. & Hussin, N. (2019). Antecedents of green purchase behavior of cosmetics products An empirical investigation among Malaysian consumers. International Journal of Ethics and Systems, 36(2), 185-203
Kaplan, R. & Norton, D. (1992). The Balanced Scorecard Measures That Drive Performance. Harvard Business Review. pp.71-79.
Kaplan, R., and Norton, D. (2000). Having trouble with your strategy? Then map it. Harvard Business Review, 78(5), 167-176.
Kim, Y.J., Njite, D., & Hancer, M. (2013). Anticipated emotion in consumers’ intentions to select ecofriendly restaurants: augmenting the theory of planned behavior. International Journal of Hospitality Management, 34, 255-262.
Malviya, R. & Kant, R. (2019). Developing integrated framework to measure performance of green supply chain management. Benchmarking: An International Journal, 27(2), 634-665.
Mamabolo, A., & Myres, K. (2020). Performance Measurement in Emerging Market Social Enterprises using a Balanced Scorecard. Journal of Social Entrepreneurship, 11(1), 65-87.
Niven, P. R. (2008). The balanced scorecard is step-by-step for government and nonprofit agencies (2nd ed.). Hoboken, NJ: John Wiley and Sons.
Nouri, F., Nikabadi, M. & Olfat, L. (2018). Developing the framework of sustainable service supply chain balanced scorecard (SSSC BSC). International Journal of Productivity and Performance Management, 68(1), 148-170.
Parthiban, P. & Dhanalakshmi, R. (2019). Green supply chain performance evaluation model for automotive manufacturing industries by using eco-balanced scorecard. International Journal of Services and Operations Management, 33(4), 442-467.