Ranking industry normally helps find hot sectors and attract potential investors to invest in appropriate plans. Ranking various industries is also a multiple criteria decision making problem. In this paper, we present an empirical investigation to rank different industries using the art of data envelopment analysis (DEA). The inputs of our proposed DEA model include capital, employment and importance coefficient and outputs are exports, ecological effects and added value. In addition, exports, value added and environmental investment are used as outputs of DEA method. Since the results of DEA may consider more than one efficient unit, so we implement Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) technique to rank efficient units. In our case study, there were 15 different sectors from various industries and the implementation of DEA technique recommends 8 efficient units. The implementation of TOPSIS among these efficient units has suggested that Chemical industry could be considered as the most attracting industry for investment.

There are many opportunities and challenges in the area of Indian technical education due to liberalization and globalization of economy. One of these challenges is how to assess the performance of technical institutions based on multiple criteria. The purpose of this paper is to describe and illustrate an application of a structured approach to determine relative performance and ranking of seven Indian Institutes of Technology (IITs) under multi-criteria environment. To evaluate the alternatives in respect to stakeholders’ preference we suggest a new methodology consisting of fuzzy AHP, DEA and TOPSIS. Fuzzy AHP technique is used to determine the weights of criteria and some linguistic terms are applied to assess performance under each criterion, then in order to determine the value of linguistic terms we use the data envelopment analysis (DEA) method. Finally TOPSIS method is used to aggregate performance scores under different criteria into an overall performance score for each institution and ranking the institution according to their overall performance score. The proposed fuzzy AHP–DEA–TOPSIS methodology is applicable to any multiple criteria decision making (MCDM) problem due to its generic nature.

Technology transfer has been a very frequent activity in the industrial world nowadays. Technology valuation, and in particular technology pricing, has played a considerable role in these transactions, in spite of a huge amount of limitations in the pricing methodologies applied. Making a sound, traceable and reliable means for applying the price evaluation procedure, seems as a technological requirement to be traced for. The objective of delivering this paper is to introduce a new numerical technology pricing method to provide the two transacting parties a unique compromised price. A three-dimensional model for technology pricing is proposed and The TOPSPS algorithm has been utilized to select the most similar technologies to the intended one and the constructed scoring system is applied to calculate the final technology price accordingly.

One of the primary concerns for investment in oil and gas projects is to have a comprehensive understanding on different issues associated with this industry. The industry is mainly influ-enced by the price of oil and gas and in some events, many production units have been forced to shut down solely because of low price of oil and gas. Environmental issues are other important factors, which may put pressure on Canada’s political affairs since the country has strong com-mitment to reduce green gas effect. In this paper, we introduce a multi-criteria decision making method, which helps us rank different projects in terms of investment. The proposed study con-siders different investment factors including net present value, rate of return, benefit-cost analy-sis and payback period along with the intensity of green gas effects for ranking the present oil and gas projects in Canada.

E-governance practices and standardization of processes are significant factors affecting the per-formance of government organizations and undertakings in India. Customer is the backbone of any organization and customer satisfaction is the key for ensuring the success. Using a multiple-criteria decision analysis method named TOPSIS, we attempt to study the impact of e-governance practices on customer satisfaction of Maharashtra Housing and Area Development Authority (MHADA). The method determines the ranking and contribution of different elements in an attempt to determine a suitable strategy for every customer segment. Results show that cus-tomers belonging to Higher Income Group (HIG) and Middle Income Group (MIG) are more satisfied with the Online Mitra Service while the customers of Lower Income Group (LIG) and Economic Weaker Section (EWS) are more inclined towards Process Standardization. In order to remove bias and obtain fairly accurate results the data were collected through questionnaire from every customer segment.

Selection of material for a specific engineering component, which plays a significant role in its design and proper functioning, is often treated as a multi-criteria decision-making (MCDM) problem where the most suitable material is to be chosen based on a given set of conflicting criteria. For solving these MCDM problems, the designers do not generally know what should be the optimal number of criteria required for arriving at the best decisive action. Those criteria should be independent to each other and their number should usually limit to seven plus or minus two. In this paper, five material selection problems are solved using three common MCDM techniques to demonstrate the effect of number of criteria on the final rankings of the material alternatives. It is interesting to observe that the choices of the best suited materials solely depend on the criterion having the maximum priority value. It is also found that among the three MCDM methods, the ranking performance of VIKOR (Vlse Kriterijumska Optimizacija Kompromisno Resenje) method is the best.

Project selection is considered as the first essential part of project portfolio management. Project selection is also considered as a process to evaluate each project idea and chooses the one with the biggest priority. Project selection plays an essential role in the entire life cycle of different projects. This paper presents a survey for project selection using multiple criteria decision mak-ing techniques. The study considers 60 papers from over the period 1980-2017. The results of the survey have indicated that integration of Order of Preference by Similarity to Ideal Solution (TOPSIS) and analytical hierarchy process/analytical network process was the most popular techniques for project selection followed by VIKOR method.

Service quality plays an important role in health care systems since hospitals are responsible for people & apos; s lives. This study presents an effective approach for evaluating and comparing service qualities of four hospitals. Service quality consists of different attributes and many of them are intangible and difficult to measure. Therefore, we propose a fuzzy method to resolve the ambiguity of the concepts, which are associated with human judgments. SERVQUAL model is used to evaluate the respondents & apos; judgments of service quality and multi attribute decision making approach is implemented for the comparison among hospitals. The paper use analytical hierarchy process (AHP) for obtaining criteria weight and TOPSIS for ranking the cases.

Web browser is one of the most important internet facilities for surfing the internet. A good web browser must incorporate literally tens of features such as integrated search engine, automatic updates, etc. Each year, ten web browsers are formally introduced as top best reviewers by some organizations. In this paper, we propose the implementation of TOPSIS technique to rank ten web browsers. The proposed model of this paper uses five criteria including speed, features, security, technical support and supported configurations. In terms of speed, Safari is the best web reviewer followed by Google Chrome and Internet Explorer while Opera is the best web reviewer when we look into 20 different features. We have also ranked these web browsers using all five categories together and the results indicate that Opera, Internet explorer, Firefox and Google Chrome are the best web browsers to be chosen.

Personnel selection is one of the most important problems that organizations have to deal with. Competent personnel is one of the key factors for the success of organizations. Project manager selection due to special requirements is significantly important. A project manager must have the ability of managing costs, time and resources through the optimistic way. Furthermore he/she has to own general management skills and benefit from adequate information about the project context. Project managers in petroleum industry carry very important duties than other project managers. In this research, we try to develop a model in order to select a project manager for pe-troleum industry. The proposed model is based on multi criteria decision making and a statistical method named principle component analysis (PCA). The methodology considers all of the im-portant criteria and benefit from an experienced expert panel in order to extract the weights of the criteria. Also a numerical example demonstrates the function of the model and is verified by VI-KOR method.