ERP implementation requires a substantial investment and typically built through project management, which needs a rigorous and in limited time management. ERP implementation requires enormous efforts to implement because it involves all business functions in the organization and partners (ERP vendors and consultants) This paper aims to examine the impact of implementing an enterprise resources planning project on firm performance and organizational citizenship behavior as a moderating variable. The study has surveyed 61 respondents representing 61 manufacturing companies domiciled in the region of East Java, Indonesia, which has adopted an ERP system for more than five years. Survey used questionnaire designed with a five-point Likert scale. The respondent is the key user who is responsible for the success of the ERP system in its business functions of the company. Data analysis used SPSS version 25 to assess the indicator validity and examine the hypothesis developed. The result showed that the implementation of the enterprise resources planning project directly affected firm performance. Second, organizational citizenship behavior directly influences firm performance. Third, the implementation of the ERP project influences firm performance with organizational citizenship behavior as a moderator vari-able. This research provides an insight to project manager in building employee relationship to complete the projects on time. This study also enriches the current research in the supply chain theory.

This research analyzes the effects of Information Technology (IT) on Supply Chain Integration (SCI) through ERP mediator by proposing a conceptual model among these components. We also hypothesize that three constructs of IT influence on enterprise resource planning (ERP) success and one construct of ERP success influences on SCI. To clarify the relationships among the constructs, structural equation model (SEM) is conducted to examine the model fit and seven hypotheses. The data was collected from three Iranian firms through questionnaire with 23 questions adopted by past researches. The results confirmed that top management support of IT and employees’ general IT skills factors of IT enhance ERP success, and ERP success positively influences on Supply Chain Integration, so these two IT factors influence Supply Chain Integration through ERP success. Our data unsupported negative impact of satisfaction with legacy IT system on ERP success.

In order to prepare students for the workforce, academic programs incorporate a variety of tools that students are likely to use in their future careers. One of these tools employed by business and technology programs is the integration of live software applications such as SAP through the SAP University Alliance (SAP UA) program. Since the SAP UA program has been around for only about 10 years and the available literature on the topic is limited, research is needed to determine the strengths and weaknesses of the SAP UA program. A collaborative study of SAP UA faculty perceptions of their SAP UAs was conducted in the fall of 2011. Of the faculty invited to participate in the study, 31% completed the online survey. The results indicate that most faculty experienced difficulty implementing SAP into their programs and report that a need exists for more standardized curriculum and training, while a large percentage indicated that they are receiving the support they need from their schools and SAP.

This paper presents an investigation on the role of human resource management on enterprise resource planning in one of higher educational systems in city of Tehran, Iran. The proposed study designs a questionnaire in Likert scale consists of 30 questions, distributes it among some Iranian experts and analyzes it based on principal component analysis. During the survey, the number of questions are reduced to 20. Cronbach alpha is calculated as 0.86 and Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.716 and 1169, respectively. Based on the results of our survey, we have derived five factors including environment analysis, infrastructure components, managerial decisions, integrated information systems and control components.

This research investigates the human-behavioral dimension of technology acceptance in enterprises. It is evident that accepting a technology depends on the underlying circumstances of the environment. We have approached this issue from two different angles of social and technological architecture. The research tries to explore proper enterprise architecture for ERP system acceptance. Social Architecture (SA) is defined as the set of circumstances that makes people behave in a particular way. So behavior of persons (employees of an enterprise) can be a function of SA. Hence acceptance of a system can be dictated by SA and manipulating SA can result in desirable success for a technology system. We have achieved various variables of social architecture and have examined their relevance to system acceptance and success in related enterprises (research domain) beside technological architecture variables.
The results have indicated that a special form of social and technological architecture can lead to success for ERP system in the enterprises of the research domain. This gave us a model of architecture.

Enterprise resource planning (ERP) is an integrated system, which consists of various integrated applications. ERP is implemented to collect, store, manage and interpret data from different business activities, including product planning, expenses, production and/or service delivery, sales management, inventory planning, shipping and payment. The study covers the latest studies mostly on detecting factors influencing on the success of ERP implementations. The study has highlighted several factors including top management support, communication, cooperation, training and technological complexity, which were believed to be the most influential factors on development of ERP systems. In addition, several multi criteria decision making systems were used for ranking different software packages for ERP implementation. Moreover, many studies have attempted to consider mathematical methods by considering uncertainty associated with data.