How to cite this paper
Tarigan, Z., Siagian, H & Sebayang, P. (2020). The impact of implementing enterprise resources planning (ERP) project on firm performance and organizational citizenship behavior as a moderating.Journal of Project Management, 5(4), 227-236.
Refrences
Abu-Hussein, R., Hyassat, M., Sweis, R., Alawneh, A. & Al-Debei, M. (2016). Project management factors affecting the enterprise resource planning projects’ performance in Jordan. Journal of Systems and Infor-mation Technology, 18 (3), 230-254.
Aburub, F. (2015). Impact of ERP systems usage on organizational agility: An empirical investigation in the banking sector. Information Technology & People, 28(3), 570-588.
Acar, M. F., Zaim, S., Isik, M. & Calisir, F. (2017). Relationships among ERP, supply chain orientation and operational performance: An analysis of structural equation modeling. Benchmarking: An International Journal, 24(5), 1291-1308.
Almajali, D.A., Ra'ed Masa'deh, R., & Tarhini, A. (2016). Antecedents of ERP systems implementation suc-cess: a study on Jordanian healthcare sector. Journal of Enterprise Information Management, 29(4), 549-565.
Alsulami, M., Rahim, M. & Scheepers, H. (2014). Consolidating understanding of ERP conflicts: a dialectic perspective. Proceedings of Pacific Asia Conference on Information Systems (PACIS), Paper 331, Cheng-du, 24-28 June
Annamalai, C. & Ramayah, T. (2013). Does the organizational culture act as a moderator in Indian enterprise resource planning (ERP) projects?: An empirical study. Journal of Manufacturing Technology Manage-ment, 24 (4), 555-587.
Beheshti, H.M., Blaylock, B.K., Henderson, D.A. and Lollar, J.G. (2014). Selection and critical success fac-tors in successful ERP implementation. Competitiveness Review, 24(4), 357-375.
Bilgin, N., Kuzey, C., Torlak, G. and Uyar, A. (2015). An investigation of antecedents of organizational citi-zenship behavior in the Turkish hospitality industry: a structural equation approach. International Journal of Culture, Tourism and Hospitality Research, 9(2), 200-222.
Bintoro, B.P.K., Simatupang, T.M., Putro, U.S., & Hermawan, P. (2015). Actors' interaction in the ERP im-plementation literature. Business Process Management Journal, 21(2), 222-249.
Chang, T-S. Fu, H-P., & Ku, C-Y. (2015). A novel model to implement ERP based on dynamic capabilities: A case study of an IC design company. Journal of Manufacturing Technology Management, 26(7), 1053-1068.
Carpenter, NC, Berry, CM, and Houston, L. (2014). A meta-analytic comparison of self-reported and other-reported organizational citizenship behavior. Journal of Organization Behavior, 35(4), 547–574.
Drummond, P., Araujo, F., & Borges, R. (2017). Meeting halfway: Assessing the differences between the per-ceptions of ERP implementers and end-users. Business Process Management Journal, 23(5), 936-956.
Garg, P. & Khurana, R. (2017). Applying structural equation model to study the critical risks in ERP imple-mentation in Indian retail. Benchmarking: An International Journal, 24(1), 143-162.
Gupta, S. Misra, S.C., Kock, N., & Roubaud, D. (2018). Organizational, technological and extrinsic factors in the implementation of cloud ERP in SMEs. Journal of Organizational Change Management, 31(1), 83-102.
Hong, S-G., Siau, K. & Kim, J-W. (2016). The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea. Asia Pacific Journal of Innovation and Entrepreneurship, 10(1), 39-54.
Jagoda, K. & Samaranayake, P. (2017). An integrated framework for ERP system implementation. Interna-tional Journal of Accounting & Information Management, 25(1), 91-109.
Jayawickrama, U., Liu, S., & Smith, M.H. (2017). Knowledge prioritisation for ERP implementation success: Perspectives of clients and implementation partners in UK industries. Industrial Management & Data Sys-tems, 117(7), 1521-1546.
Jha, S. (2014). Transformational leadership and psychological empowerment Determinants of organizational citizenship behavior. South Asian Journal of Global Business Research, 3(1), 18-35.
Jiang, J.J., Klein, G., & Chang, J.Y.T. (2019). Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms. The Journal of Systems and Software, 157, 110392, 1-11.
Kharuddin, S., Foong, S.-Y. & Senik, R. (2015). Effects of decision rationality on ERP adoption extensiveness and organizational performance. Journal of Enterprise Information Management, 28(5), 658-679.
Kissi, E., Asare, O.A., Agyekum, K., & Agyemang, D.Y. (2019). Ascertaining the interaction effects among organisational citizenship behaviour, work overload and employees' performance in the Ghanaian construc-tion industry. International Journal of Productivity and Performance Management, 68(7), 1235-1249.
Li, Y., Wu, F., Zong, W., & Li, B. (2017). Supply chain collaboration for ERP implementation: An inter-organizational knowledge-sharing perspective. International Journal of Operations & Production Manage-ment, 37(10), 1327-1347.
Organ, D.W., Podsakoff, P.M., and MacKenzie, S.B. (2006). Organizational Citizenship Behavior. Its Nature, Antecendents, and Consequences. California: Sage Publications, Inc.
Panayiotou, N.A., Gayialis, S.P., Evangelopoulos, N.P., & Katimertzoglou, P.K. (2015). A business process modeling-enabled requirements engineering framework for ERP implementation. Business Process Man-agement Journal, 21(3), 628-664.
Ram, J. & Corkindale, D. (2014). How "critical" are the critical success factors (CSFs)?: Examining the role of CSFs for ERP. Business Process Management Journal, 20(1), 151-174.
Ripamonti, S.C. & Galuppo, L. (2016). Work transformation following the implementation of an ERP system: An activity-theoretical perspective. Journal of Workplace Learning, 28(4), 206-223.
Rouhani, S. & Mehri, M. (2018). Empowering benefits of ERP systems implementation: empirical study of in-dustrial firms. Journal of Systems and Information Technology, 20(1), 54-72.
Suliman, A., and Obaidli, H.A. (2013). Leadership and organizational citizenship behavior (OCB) in the fi-nancial service sector: The case of the UAE. Asia-Pacific Journal of Business Administration, 5(2), 115-134.
Tarigan, Z.J.H., Lianto, and Basana, R.S. (2019). The impact of organizational commitment on upgrading ERP for maintaining the quality of information and the ERP performance. IOP Conf. Series: Materials Science and Engineering, 473, 012051.
Tarigan, Z.J.H., Siagian, H., & Jie, F. (2020). The role of top management commitment to enhancing the competitive advantage through ERP integration and purchasing strategy. International Journal of Enter-prise Information Systems, 16(1), 53-68.
Vries, J.D. & Boonstra, A. (2012). The influence of ERP implementation on the division of power at the pro-duction‐sales interface. International Journal of Operations & Production Management, 32 (10), 1178-1198.
Xie, Y., Allen, C.J., & Ali, M. (2014). An integrated decision support system for ERP implementation in small and medium sized enterprises. Journal of Enterprise Information Management, 27(4), 358-384.
Zaabi, M.S.A.S.A, Ahmad, K.M. & Hossan, C. (2016). Authentic leadership, work engagement and organiza-tional citizenship behaviors in petroleum company. International Journal of Productivity and Performance, 65(6), 811-830.
Aburub, F. (2015). Impact of ERP systems usage on organizational agility: An empirical investigation in the banking sector. Information Technology & People, 28(3), 570-588.
Acar, M. F., Zaim, S., Isik, M. & Calisir, F. (2017). Relationships among ERP, supply chain orientation and operational performance: An analysis of structural equation modeling. Benchmarking: An International Journal, 24(5), 1291-1308.
Almajali, D.A., Ra'ed Masa'deh, R., & Tarhini, A. (2016). Antecedents of ERP systems implementation suc-cess: a study on Jordanian healthcare sector. Journal of Enterprise Information Management, 29(4), 549-565.
Alsulami, M., Rahim, M. & Scheepers, H. (2014). Consolidating understanding of ERP conflicts: a dialectic perspective. Proceedings of Pacific Asia Conference on Information Systems (PACIS), Paper 331, Cheng-du, 24-28 June
Annamalai, C. & Ramayah, T. (2013). Does the organizational culture act as a moderator in Indian enterprise resource planning (ERP) projects?: An empirical study. Journal of Manufacturing Technology Manage-ment, 24 (4), 555-587.
Beheshti, H.M., Blaylock, B.K., Henderson, D.A. and Lollar, J.G. (2014). Selection and critical success fac-tors in successful ERP implementation. Competitiveness Review, 24(4), 357-375.
Bilgin, N., Kuzey, C., Torlak, G. and Uyar, A. (2015). An investigation of antecedents of organizational citi-zenship behavior in the Turkish hospitality industry: a structural equation approach. International Journal of Culture, Tourism and Hospitality Research, 9(2), 200-222.
Bintoro, B.P.K., Simatupang, T.M., Putro, U.S., & Hermawan, P. (2015). Actors' interaction in the ERP im-plementation literature. Business Process Management Journal, 21(2), 222-249.
Chang, T-S. Fu, H-P., & Ku, C-Y. (2015). A novel model to implement ERP based on dynamic capabilities: A case study of an IC design company. Journal of Manufacturing Technology Management, 26(7), 1053-1068.
Carpenter, NC, Berry, CM, and Houston, L. (2014). A meta-analytic comparison of self-reported and other-reported organizational citizenship behavior. Journal of Organization Behavior, 35(4), 547–574.
Drummond, P., Araujo, F., & Borges, R. (2017). Meeting halfway: Assessing the differences between the per-ceptions of ERP implementers and end-users. Business Process Management Journal, 23(5), 936-956.
Garg, P. & Khurana, R. (2017). Applying structural equation model to study the critical risks in ERP imple-mentation in Indian retail. Benchmarking: An International Journal, 24(1), 143-162.
Gupta, S. Misra, S.C., Kock, N., & Roubaud, D. (2018). Organizational, technological and extrinsic factors in the implementation of cloud ERP in SMEs. Journal of Organizational Change Management, 31(1), 83-102.
Hong, S-G., Siau, K. & Kim, J-W. (2016). The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea. Asia Pacific Journal of Innovation and Entrepreneurship, 10(1), 39-54.
Jagoda, K. & Samaranayake, P. (2017). An integrated framework for ERP system implementation. Interna-tional Journal of Accounting & Information Management, 25(1), 91-109.
Jayawickrama, U., Liu, S., & Smith, M.H. (2017). Knowledge prioritisation for ERP implementation success: Perspectives of clients and implementation partners in UK industries. Industrial Management & Data Sys-tems, 117(7), 1521-1546.
Jha, S. (2014). Transformational leadership and psychological empowerment Determinants of organizational citizenship behavior. South Asian Journal of Global Business Research, 3(1), 18-35.
Jiang, J.J., Klein, G., & Chang, J.Y.T. (2019). Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms. The Journal of Systems and Software, 157, 110392, 1-11.
Kharuddin, S., Foong, S.-Y. & Senik, R. (2015). Effects of decision rationality on ERP adoption extensiveness and organizational performance. Journal of Enterprise Information Management, 28(5), 658-679.
Kissi, E., Asare, O.A., Agyekum, K., & Agyemang, D.Y. (2019). Ascertaining the interaction effects among organisational citizenship behaviour, work overload and employees' performance in the Ghanaian construc-tion industry. International Journal of Productivity and Performance Management, 68(7), 1235-1249.
Li, Y., Wu, F., Zong, W., & Li, B. (2017). Supply chain collaboration for ERP implementation: An inter-organizational knowledge-sharing perspective. International Journal of Operations & Production Manage-ment, 37(10), 1327-1347.
Organ, D.W., Podsakoff, P.M., and MacKenzie, S.B. (2006). Organizational Citizenship Behavior. Its Nature, Antecendents, and Consequences. California: Sage Publications, Inc.
Panayiotou, N.A., Gayialis, S.P., Evangelopoulos, N.P., & Katimertzoglou, P.K. (2015). A business process modeling-enabled requirements engineering framework for ERP implementation. Business Process Man-agement Journal, 21(3), 628-664.
Ram, J. & Corkindale, D. (2014). How "critical" are the critical success factors (CSFs)?: Examining the role of CSFs for ERP. Business Process Management Journal, 20(1), 151-174.
Ripamonti, S.C. & Galuppo, L. (2016). Work transformation following the implementation of an ERP system: An activity-theoretical perspective. Journal of Workplace Learning, 28(4), 206-223.
Rouhani, S. & Mehri, M. (2018). Empowering benefits of ERP systems implementation: empirical study of in-dustrial firms. Journal of Systems and Information Technology, 20(1), 54-72.
Suliman, A., and Obaidli, H.A. (2013). Leadership and organizational citizenship behavior (OCB) in the fi-nancial service sector: The case of the UAE. Asia-Pacific Journal of Business Administration, 5(2), 115-134.
Tarigan, Z.J.H., Lianto, and Basana, R.S. (2019). The impact of organizational commitment on upgrading ERP for maintaining the quality of information and the ERP performance. IOP Conf. Series: Materials Science and Engineering, 473, 012051.
Tarigan, Z.J.H., Siagian, H., & Jie, F. (2020). The role of top management commitment to enhancing the competitive advantage through ERP integration and purchasing strategy. International Journal of Enter-prise Information Systems, 16(1), 53-68.
Vries, J.D. & Boonstra, A. (2012). The influence of ERP implementation on the division of power at the pro-duction‐sales interface. International Journal of Operations & Production Management, 32 (10), 1178-1198.
Xie, Y., Allen, C.J., & Ali, M. (2014). An integrated decision support system for ERP implementation in small and medium sized enterprises. Journal of Enterprise Information Management, 27(4), 358-384.
Zaabi, M.S.A.S.A, Ahmad, K.M. & Hossan, C. (2016). Authentic leadership, work engagement and organiza-tional citizenship behaviors in petroleum company. International Journal of Productivity and Performance, 65(6), 811-830.