Small and Medium Business (UKM) of bread and cake can develop and encounter business competition if they are concerned greatly with their marketing performance. The purpose of this study was to determine: 1. The effect of market orientation and product innovation on marketing performance of Bread and Cake UKMs. 2.The moderating effect of competitive ad-vantage, strengthens or weakens, of market orientation and product innovation on the marketing performance of Bread and Cake UKMs partially. Data were obtained through offline questionnaire distribution to 80 respondents. The respondents were the business owners and employees of Bread and Cake UKMs in Bengkulu, Indonesia. The data analysis used in this research was Structural Equation Model (SEM) which was operated through the Partial Least Square (PLS) program, SmartPLS 3.2.9. The result indicated that market orientation and product innovation partially influenced marketing performance. Competitive advantage partially moderated (strengthens) the effect of market orientation and product innovation on marketing performance. This research contributes to the theoretical development of competitive advantage which moderates the effect of market orientation and product innovation partially on marketing performance. The study also helps to find the strategy to increase the marketing performance of Bread and Cake UKMs in Bengkulu, Indonesia.

The purpose of this study is to analyze the assessment of Human Resources Development (HRD) Planning on the Government Organization Performance through Bureaucratic Reform Management. The Government Organization tasked with preparing public goods/services must be able to provide certainty of their performance capacity as an organization that is professionally organized and is non-excludability in providing an adequate level of service. This research is based on the performance of Government Organization that have not been maximized. The method used is the Second Order Structural Equation Modeling analysis method. The research results showed that HRD Planning had a significant influence on Organization performance through Bureaucratic Reform Management. Tests on the research model simultaneously proved that the model was fit with the fulfillment of all model fitting sizes indicated by the value of GFI = 0.925, CFI = 0.927, RMSEA = 0.075, and CMIN / DF = 1.995. The findings of this study prove that HRD Planning has a significant effect on Organization performance through Bureaucratic Reform Management. Based on these findings, the right strategy to strengthen Organization performance can be done by improving aspects of HRD Planning. Also, there is a need to pay attention to the management of strategic change by being more responsive and adaptive to environmental changes and HRD Planning.

Implementation of quality management is very important for hospitals to improve processes, solve problems, and reduce variations and errors in service, including through the implementation of popular Total Quality Management (TQM) and Six Sigma (SS) as new quality management strategies to increase profitability, effectiveness and efficiency of the organization's operations to meet customer’s needs. This study aims to develop an integrated hospital quality management model from the practice of TQM and SS to provide synergy in improving hospital performance. The study design was cross sectional through a survey using a questionnaire on 863 respondents, namely all employees ranging from doctors to administrative personnel at 8 hospitals. The TQM and SS practice integration model identified as “Quality Management Alliance Model (QMA)” consists of 6 variable constructs, namely: Management Practice (MP); TQM Infrastructure Practice (IPTQM); SS Infrastructure Practice (IPSS); Core Practice TQM (CPTQM); Core Practice SS (CPSS); and Hospital Performance (KRS) with 12 structural equations hypothesized. Data analysis are performed using Structural Equation Model through 2 tests, namely analysis of measurement models using confirmatory factor analysis (CFA) second order approach and structural model analysis. The results of the first order confirmatory factor analysis (CFA) analysis, after issuing invalid indicators (SLF≤0.5 and t≤1.96), obtained constructs of latent variables with models fit, valid, and reliable. Then in the second order CFA analysis on the overall model after being simplified through LVS (latent variable score) the study obtained construct model fit, valid and reliable. The results of the structural model analysis obtained a model fit with 11 structural equations that are positively and significantly related (t> 1.96). This study proves that the QMA model is feasible and can be applied to measure the implementation of hospital quality management. Hospital management is recommended to implement the QMA Model optimally to improve performance.

This paper presents a case study on how Six Sigma methodology can be used to improve student academic performance in three main subjects (Math, Arabic, and English) in a private secondary school located in the Middle East. The Six Sigma methodology of Define, Measure, Analyze, Improve and Control (DMAIC) was used to improve student performance along with several improvement tools such as Fishbone diagram, Pareto charts, and Critical-To-Quality (CTQ) tree. Introducing quality improvement concepts and tools resulted in a series of improvements leading to an increase in student academic achievement quantified by Sigma Quality Level (SQL). The SQL improved in Math from (2.01) to (2.37) and in Arabic from (1.86) to (2.38). On the other hand, English grades did not increase from baseline. The results of this study provide a clear, step-by-step approach to systematically approaching and solving educational problems using the DMAIC model. Practically speaking, the results of this study provides clear evidence that the DMAIC can be used in the educational sector by school administrators and teachers to improve student grades.

Educational institutions are adopting learning management systems (LMS) to facilitate teaching and learning processes. During the last few years, many Universities have started upgrading their existing LMS by shifting to advance LMS. This shift requires students, academic as well as administrative staff to get acquainted with the functioning of the new system at the earliest, as any change in the system may impact their performance. The transition from old to new LMS requires time and affects the performance of users, especially administrative staff performance. The present study tries to investigate the effect of the transition on the performance of the administrative staff. The task-technology fit (TTF) model was adopted as the theoretical framework for the study. The data analysis was done using the PLS-SEM, to test the hypothesized relationships. The findings of the study confirm that mere usage of the new technology did not improve the performance rather, the task and technology characteristics need to be coordinated appropriately.

While some organizations realize the important role of strategic planning (SP) and leadership in influencing their business performance, it is unknown what SP dimensions and leadership style are required to improve the performance of banking institutions. The purpose of this study is to investigate the effects of transformational leadership (TL) style and SP dimensions (strategic planning level, implementation and barriers) on organizational performance. To this end, a self-administered questionnaire is distributed to a sample of 246 managerial employees from private banks in Yemen. The analysis with structural equation modelling using partial least squares indicates that TL style and SP dimensions significantly influence the performance of Yemeni banks. The results reveal that TL and SP dimensions are profoundly needed to enable Yemeni banks to propel to improved bank performance. The results draw several pertinent implications for decision makers that will help enhance the performance of the banking sector. Limitations from the findings and recommendations for further research are put forward.

This paper studies the effects of financial and non-financial incentives on job tenure of academics in Jordanian universities. The purpose of this research is to help Jordanian universities find solutions to the job tenure challenge that they face and to explore the role of incentives in job tenure. The study follows the incentives typology of Buchan and incentives are divided into two categories; financial incentive, including salary, other direct financial incentives, and indirect financial incentives, and non-financial incentives including training and education, recreational facilities, occupational health, and flexible working hours, breaks, and sabbatical. Job tenure is measured by the period that the questionnaire respondents were working with the current employers. The study considers two hypotheses and two questions to test the effect of incentives on job tenure. Results show that financial and non-financial incentives had positive significant effects on job tenure. The study recommends universities in Jordan to pay more attention to incentive given to their academics when they aim to increase job tenure.

This study intends to distinguish the green productivity concepts, its strategy and the roadmap of its implementation throughout the adaption of green products, green production, and green innovation process dimensions. Further, it studies the impact of green productivity on environmental sustainability by identifying the mediating role of the management support to these green practices in the Jordanian factories. Methodology population of this study en-tails industry mining firms listed in the Amman Stock Exchange (ASE). A purposive sample was adapted in this study and consisted of specialized employees in terms of operating factories in general and in green production specifically. 100 questionnaires were precisely collected and analyzed via Smart Partial Least Square (PLS) statistics in order to analysis the mediation role. The study results point out a statistically significant impact of the independent variables, namely, the green productivity on environmental sustainability as a dependent variable in the existence of the mediating variable. Further, the results demonstrate the partial mediating effect of the dependent variable. However, there is no mediating effect of the independent to the mediator variable. Accordingly, the study recommends companies to concentrate on the roles played by the top management in the efforts towards green productivity adoption and strategic implementation in the Jordanian environment. The implementation of green productivity is considered at the early stages in Jordan. Thus, the value of the study lies in the search for issues that are eco-friendly practices.

This study aims to investigate the impact of the family factors on scholastic achievements of students in high schools and universities in Vietnam. The primary data is collected from the 538 students through an online questionnaire. We apply one empirical model with the support of SPSS and STATA to test the family determinants of academic attainments-GPA. We find that there are three factors which impact on GPA of these: Age gap, Income of the families, Negative reactions of parents to their child’s low-performed results in academic performance. The research results show that all three factors can explain for 8% with the changes in GPA of learners. While the age gap between parents and their children has minor positive effects on academic performances, family income is significantly and positively correlated to GPA. This is the reason why students from opulent families often perform better than those of more meager families.

This research intends to figure the antecedents of Green Management and its implementation in manufacturing sector companies in UAE. The study also intends to explore the relationship between the implementation of green management and sustainable performance as measured by complied scale of social, economic and environmental performance. Quantitative research methods are used and the necessary data are collected from 134 companies by using google form survey sent to participants. Statistical Package of Social Sciences (SPSS) Version 22 is used to analyze the data. The findings of this research reveal that managers’ environmental knowledge and managers’ green product awareness were positively and significantly associated with green management and that green management was also positively and significantly associated with sustainable performance.