How to cite this paper
Poloie, K., Fazli, S., Alvandi, M & Hasanlo, S. (2012). A framework for measuring the supply chain's agility of mass construction industry in Iran.Management Science Letters , 2(7), 2317-2334.
Refrences
Agarwal, A., Shankar, R., & Tiwari, M.K. (2006). Modeling the metrics of lean, agile and leagile supply chain: An ANP- based approach, European Journal of Operation Research, 173(1), 211-225.
Agarwal, A., Shankar, R., & Tiwari, M.K. (2007). Modeling agility of supply chain. Industrial Marketing Management, 36, 443-445.
Alvandi, M., Fazli, S., & Memarzade, M. (2011). E-Supplier selection using Delphi, fuzzy AHP and SIR. European Journal of Scientific Research, 66(4), 481-509.
Baker, P. (2008). The design and operation of distribution centers within agile supply chain. International Journal of Production Economics, 111, 27-41.
Bal, J., Wilding, R., & Goundry, J. (1999). Virtual teaming in the agile supply chain. International Journal of Logistics Management, 10(2), 71-83.
Beamon, B. M., & Ware, T.M. (1998). A process quality model for the analysis, improvement and control of supply chain systems. Logistics Information Management, 11(2), 105-113.
Bruce, M., Daly, L., & Towers, N. (2004). Lean or agile? a solution for supply chain management in the textiles and clothing industry?. International Journal of Operations & Production Management, 24 (1), 151-170.
Carlson J., & Yao A. (2008). Simulating an agile, synchronized manufacturing system. International Journal of Production Economics, 112, 714–722.
Chiristopher, M. (2000). The agile supply chain: competing in volatile markets. Industrial Marketing Management, 29, 37-44.
Chiristopher M., & Jittner U. (2000). Developing strategic partnership in the supply chain: A practitioner perspective; European Journal of Purchasing and Supply Chain Management, 6(2), 117-127.
Chiristopher, M., & Towill D.R. (2002). An integrated model for the design of agile supply chain; International Journal of Physical Distribution and Logistics, 31(4), 235-246.
Chiristopher M., & Towill D. R. (2001). An integrated model for the design of agile supply chains. International Journal of Physical Distribution and Logistics, 31(4), 235-246.
Christopher M., Lowson R., & Peck H. (2004). Creating agile supply chain in the fashion industry. International Journal of Retail & Distribution Management, 32(8), 367-376.
Christopher, M. (2005). Logistics and Supply Chain Management. London: Prentice Hall.
Christopher, M. (1998) Logistics and supply chain management- Strategies for reducing cost and improving service, 2nd ed., London et all.
Collin, J., & Lorenzin, D. (2006). Plan for supply chain agility at Nokia: Lessons from the mobile infrastructure industry. International Journal of Physical Distribution & Logistics Management, 36(6), 418-430.
Dove R. (1994-1996). Agile and otherwise. Series of articles on Agile Manufacturing Production Magazine. November 1994 to July 1996.
Dove, R. (1999). Knowledge management, response ability, and the agile enterprise. Journal of Knowledge Management, 3(1), 18- 35.
Fasial M. N., Banwet D.K., & Shankar R. (2006). Supply chain risk mitigation: modeling the enablers. Business Process Management Journal, 12(4), 535-552.
Fazli S., Alvandi M., & Poloie K. (2012), Identifying the relation between effective factors in evaluating the suppliers in electronic supply chain; An Interpretive structural modeling approach. Archives Des Sciences, 65(7), 381-391.
Giachetti, R. E., Martinez Luis, D., S?aenz Oscar, A., & Chen, C.S. (2003). Analysis of the structural measures of flexibility and agility using a measurement theoretical framework. International Journal of Production Economics, 86, 47-62.
Gunasekaran, A., Lai, K.H., & Edwin Cheng, T.C. (2008). A competitive strategy in a networked economy. Omega, 36, 549 – 564.
Gunasekaran A., Lai K.H., & Cheng T.C. (2008). Responsive supply chain; Acompetitive strategy in a networked economy. Omega 36, 549-564.
Gunasekaran, A., McGaughey, R., & Wolstencraft, V. (2001). Agile manufacturing: Concepts and framework, Agile Manufacturing: The 21st Century Competitive Strategy, Elsevier Science, 25-49.
Gunasekaran, A., & Mcgaughey, R.E. (2001). TQM is supply chain management. The TQM Magazine, 15(6).
Gunasekaran, A., Patel, C., & Tirtiroglu, E. (2001). performance measure and metrics in a supply chain environment. International Journal of Operations & Production Management, 21(1/2), 71-87.
Gunasekaran, A., Patel, C., & McGaughey, R. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87, 333-347.
Hadar, M., & Hader, S. (1995). Delphi und Kognitions Psychologie: Ein Zugang zur theoretischen Fundierung der Delphi-Methode, in: ZUMA-Nachrichten, 37(19).
Helo, P., Xiao, Y., & Jiao, R.J. (2006). A web-based logistics management system for agile supply demand network design. Journal of Manufacturing Technology Management, 17(8), 1058 - 1077.
Holweg M. (2005). The three dimensions of responsiveness. International Journal of Operations & Production Management, 25(7), 603– 622.
Hormozi, A.M. (2001). Agile manufacturing: the next logical step. Benchmarking an International Journal, 8(2), 132-143.
Hornby, A.S. (2000). Oxford advanced learners dictionary of current English, 6th ed., oxford university press.
Huang J., Tzeng G., & Ong Ch. (2005). Multidimensional data in Multidimensional scaling using the analytic network process. Pattern Recognition Letters, 26, 755-767.
Iacocca Institute. (1991). 21st century manufacturing enterprise strategy; An industry Led View. 1(2 Iacocca Institute, Bethlem, PA.
Jain, V., & Benyoucef, L. (2008). New Approaches for Modeling and Evaluating Agility in Integrated Supply Chains, INRIA Nancy Grand Est, COSTEAM Project, ISGMP, Bat. A, Ile du Saulcy 570000, Metz, France.
Jharkharia S., & Shankar R. (2004). IT enablement of supply chains: modeling the enablers. International Journal of Productivity and Performance Management, 53(8), 700-712.
Kearney, A.T. (2002). How Governments Can Improve Public Sector Performance. LSE public policy group, London.
Khorshid, S. (2010). A hierarchical model based on fuzzy weighted average technique for evaluating and measuring manufacturing agility. Faslnameh Motaleat-e Modiriat-e sanati of Management & Accounting School, 8(18), 41-69.
Kisperska- moron, D., & Swierczek, A. (2008). The agile capabilities of polish companies in the supply chain: an empirical study. International Journal of Production Economics. 118(1), 217-224.
Lambert, D.M., Cooper, M.C., & Pagh, J.D., (1998). supply chain management: implementation issues and research opportunities. The International Journal of Logistics Management 9(2). 1-9.
Lee H. L., So K. C., & Tang C. S. (2000). Value of information sharing in a two level supply chain. Management Science, 46(5), 626-643.
Li, J.H., Alistair, R., Anderson, R., & Harrison, T. (2003). The evolution of agile manufacturing. Business Process Management Journal, 9(2), 170-189.
Lin, CT., Chiu, H., & Tseng, Y.H. (2006). Agility evaluation using fuzzy logic. International Journal of Production Economics, 101, 353-368.
Lin, C.T., Chiu, H., & Chu, P.Y. (2006). Agility index in the supply chain. International Journal of Production Economics, 100(2), 285-299.
Mandal A., & Deshmukh S.G. (1994). Vendor selection using interpretive structural modeling (ISM). International Journal of Operation & production management, 14(6), 52-59.
Maskell, B. (2001). The age of agile manufacturing. Supply Chain Management: An International Journal, 6(1), 5-11.
Mason, A., Jones, R., Naylor, B., & Towill, D. R. (2000). Lean, Agile or leagile? Matching your supply chain to the marketplace. International Journal of Production Research, 38(17), 4061-4070.
Mason, S.J., Cole, M. H., Ulrey, B.T., & Yan, L. (2002). Improving electronics manufacturing supply chain through outsourcing. International Journal of Physical Distribution and Logistics Management, 32(7), 610-620.
Memarzade, M. (2012). Comparing two combined methods; Delphi, Fuzzy AHP, SIR and Delphi, Fuzzy AHP, Fuzzy VIKOR to rank suppliers in electronic Supply chain (Case study: SAIPA Corporation). The thesis presented of the degree of Master of Science in management (production). Imam Khomeini International University.
Meredith, S., & Francis, D. (2000). Journey towards agility: the agile wheel explored. The TQM Magazine, 12(2), 137-143.
Oloruntoba, R., & Gray, R. (2006). Humanitarian aid: an agile supply chain? Supply Chain Management: an International Journal, 11(2), 115-120.
Power D., Sohal A., & Rhaman S. (2001). Critical success factors in agile supply chain management. International Journal of Physical Distribution & Logistics Management, 31(4), 247-265.
Ramesh, G., & Devadasan, S. (2007). Literature Review on the agile manufacturing criteria. Journal of Manufacturing Technology Management, 18(2), 182-201.
Ravi V., & Shankar R. (2005). Analysis of interactions among the barriers of reverse logistics. Technological Forecasting and Social Changes, 72, 1011-1029.
Ravichandran, T. (2007). IT Competencies, Innovation Capacity and Organizational Agility: Performance Impact and the Moderating Effects of Environmental Characteristics- Lally School of Management & Technology Rensselaer Polytechnic Institute-Submitted to CIST, INFORMS.
Rigby C., Day M., Forrester P, & Burnett J. (2000). Agile supply: Rethinking systems thinking, Systems practice. International Journal of Agile Management Systems, 2(3), 178-186.
Sharifi, H., & Zhang, Z. (1999). A methodology for achieving agility in manufacturing organization. International Journal of Production Economics, 62, 7-22.
Sharifi, H, & Zhang, Z. (2001). Agile manufacturing in practice - Application of a methodology. International Journal of Operations & Production Management, 21(5/6), 772 – 794.
Sherehiy, B., Karwowski, W., & Layer, J. (2007). A review of enterprise agility: concepts, frameworks, and attributes. International Journal of Industrial Ergonomics, 37, 445-460.
Simchi- Levi, D., Kaminski, P., & Simchi-levi E. (2000). Designing and managing the supply chain, concepts, strategies and case studies. Irwin McGraw- Hill Higher Education, international edition.
Stadtler, H., & Kilger, C. (2005). Supply Chain Management and Advanced Planning: Concepts, Models, Software and Case Studies. 4th ed.
Sterling J. D. (2008). Organizational Agility-The Association for Laboratory Automation. Journal of Laboratory Automation, 13(6), A12 doi:10.1016/j.jala.2008.09.002.
Stratton R., & Warburton R.D.H. (2003). The strategic integration of agile and lean supply. International Journal of Production Economics, 85, 183-198.
Svensson G. (2001). Perceived trust towards suppliers and customers in supply chains of the Swedish automotive industry. International Journal of Physical Distribution and Logistics Management, 31(9), 647-662.
Swafford P. M., & Ghosh S. (2006). Murthy M. the antecedents of supply chain agility of a firm: scale development and model testing. Journal of Operation Management, 24, 170-188.
Swafford, P.M. (2003) Theoretical development and empirical investigation of supply chain agility. PHD dissertation in Dupree collage of management, Georgia Institute of Technology.
Tam, C.-M., & Tong, T. (2008). Locating large-scale harbour-front project developments using SIR method with grey aggregation approach. Construction Innovation, 8, 120-136.
Teece D. J., Pisano G., & shuen A. (1997). Dynamic capability and strategic management. Strategic Management Journal, 18(7), 509-533.
Tolon W. J. (2000). Virtual situation room: connecting people across enterprises for supply chain agility. Computer Aided Design, 32, 109-117.
Van Hoek, R. (2001). Epilogue: moving forward with agility. International Journal of Physical Distribution & Logistics Management, 31(4), 289-307.
Van, H., Harrison, A., & Chiristopher, M. (2001). Measuring agile capabilities in the supply chain. International Journal of Operation & Production Management, 21(1/2), 4061-4070.
Warfield, J. N. (1978). Societal Systems: Planning, Policy, and Complexity. New York: Wiley Interscience.
Warfield, J.N. (1974). Toward interpretation of complex structural modeling; IEEE Transaction Systems Man Cybernetic, 4(5), 405-417.
Wong, C.Y., Arlbj?rn, J.S., Hvolby, H.H., & Johansen, J. (2006). Assessing responsiveness of a volatile and seasonal supply chain: A case study. International Journal of Operations & Production Management, 104(2), 709-721.
Yusuf, Y.Y., Sarhadi, M., & Gunasekaran, A. (1999). Agile manufacturing : The drivers, concepts, and attributes. International Journal of Production Economics, 62, 33-43.
Agarwal, A., Shankar, R., & Tiwari, M.K. (2007). Modeling agility of supply chain. Industrial Marketing Management, 36, 443-445.
Alvandi, M., Fazli, S., & Memarzade, M. (2011). E-Supplier selection using Delphi, fuzzy AHP and SIR. European Journal of Scientific Research, 66(4), 481-509.
Baker, P. (2008). The design and operation of distribution centers within agile supply chain. International Journal of Production Economics, 111, 27-41.
Bal, J., Wilding, R., & Goundry, J. (1999). Virtual teaming in the agile supply chain. International Journal of Logistics Management, 10(2), 71-83.
Beamon, B. M., & Ware, T.M. (1998). A process quality model for the analysis, improvement and control of supply chain systems. Logistics Information Management, 11(2), 105-113.
Bruce, M., Daly, L., & Towers, N. (2004). Lean or agile? a solution for supply chain management in the textiles and clothing industry?. International Journal of Operations & Production Management, 24 (1), 151-170.
Carlson J., & Yao A. (2008). Simulating an agile, synchronized manufacturing system. International Journal of Production Economics, 112, 714–722.
Chiristopher, M. (2000). The agile supply chain: competing in volatile markets. Industrial Marketing Management, 29, 37-44.
Chiristopher M., & Jittner U. (2000). Developing strategic partnership in the supply chain: A practitioner perspective; European Journal of Purchasing and Supply Chain Management, 6(2), 117-127.
Chiristopher, M., & Towill D.R. (2002). An integrated model for the design of agile supply chain; International Journal of Physical Distribution and Logistics, 31(4), 235-246.
Chiristopher M., & Towill D. R. (2001). An integrated model for the design of agile supply chains. International Journal of Physical Distribution and Logistics, 31(4), 235-246.
Christopher M., Lowson R., & Peck H. (2004). Creating agile supply chain in the fashion industry. International Journal of Retail & Distribution Management, 32(8), 367-376.
Christopher, M. (2005). Logistics and Supply Chain Management. London: Prentice Hall.
Christopher, M. (1998) Logistics and supply chain management- Strategies for reducing cost and improving service, 2nd ed., London et all.
Collin, J., & Lorenzin, D. (2006). Plan for supply chain agility at Nokia: Lessons from the mobile infrastructure industry. International Journal of Physical Distribution & Logistics Management, 36(6), 418-430.
Dove R. (1994-1996). Agile and otherwise. Series of articles on Agile Manufacturing Production Magazine. November 1994 to July 1996.
Dove, R. (1999). Knowledge management, response ability, and the agile enterprise. Journal of Knowledge Management, 3(1), 18- 35.
Fasial M. N., Banwet D.K., & Shankar R. (2006). Supply chain risk mitigation: modeling the enablers. Business Process Management Journal, 12(4), 535-552.
Fazli S., Alvandi M., & Poloie K. (2012), Identifying the relation between effective factors in evaluating the suppliers in electronic supply chain; An Interpretive structural modeling approach. Archives Des Sciences, 65(7), 381-391.
Giachetti, R. E., Martinez Luis, D., S?aenz Oscar, A., & Chen, C.S. (2003). Analysis of the structural measures of flexibility and agility using a measurement theoretical framework. International Journal of Production Economics, 86, 47-62.
Gunasekaran, A., Lai, K.H., & Edwin Cheng, T.C. (2008). A competitive strategy in a networked economy. Omega, 36, 549 – 564.
Gunasekaran A., Lai K.H., & Cheng T.C. (2008). Responsive supply chain; Acompetitive strategy in a networked economy. Omega 36, 549-564.
Gunasekaran, A., McGaughey, R., & Wolstencraft, V. (2001). Agile manufacturing: Concepts and framework, Agile Manufacturing: The 21st Century Competitive Strategy, Elsevier Science, 25-49.
Gunasekaran, A., & Mcgaughey, R.E. (2001). TQM is supply chain management. The TQM Magazine, 15(6).
Gunasekaran, A., Patel, C., & Tirtiroglu, E. (2001). performance measure and metrics in a supply chain environment. International Journal of Operations & Production Management, 21(1/2), 71-87.
Gunasekaran, A., Patel, C., & McGaughey, R. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87, 333-347.
Hadar, M., & Hader, S. (1995). Delphi und Kognitions Psychologie: Ein Zugang zur theoretischen Fundierung der Delphi-Methode, in: ZUMA-Nachrichten, 37(19).
Helo, P., Xiao, Y., & Jiao, R.J. (2006). A web-based logistics management system for agile supply demand network design. Journal of Manufacturing Technology Management, 17(8), 1058 - 1077.
Holweg M. (2005). The three dimensions of responsiveness. International Journal of Operations & Production Management, 25(7), 603– 622.
Hormozi, A.M. (2001). Agile manufacturing: the next logical step. Benchmarking an International Journal, 8(2), 132-143.
Hornby, A.S. (2000). Oxford advanced learners dictionary of current English, 6th ed., oxford university press.
Huang J., Tzeng G., & Ong Ch. (2005). Multidimensional data in Multidimensional scaling using the analytic network process. Pattern Recognition Letters, 26, 755-767.
Iacocca Institute. (1991). 21st century manufacturing enterprise strategy; An industry Led View. 1(2 Iacocca Institute, Bethlem, PA.
Jain, V., & Benyoucef, L. (2008). New Approaches for Modeling and Evaluating Agility in Integrated Supply Chains, INRIA Nancy Grand Est, COSTEAM Project, ISGMP, Bat. A, Ile du Saulcy 570000, Metz, France.
Jharkharia S., & Shankar R. (2004). IT enablement of supply chains: modeling the enablers. International Journal of Productivity and Performance Management, 53(8), 700-712.
Kearney, A.T. (2002). How Governments Can Improve Public Sector Performance. LSE public policy group, London.
Khorshid, S. (2010). A hierarchical model based on fuzzy weighted average technique for evaluating and measuring manufacturing agility. Faslnameh Motaleat-e Modiriat-e sanati of Management & Accounting School, 8(18), 41-69.
Kisperska- moron, D., & Swierczek, A. (2008). The agile capabilities of polish companies in the supply chain: an empirical study. International Journal of Production Economics. 118(1), 217-224.
Lambert, D.M., Cooper, M.C., & Pagh, J.D., (1998). supply chain management: implementation issues and research opportunities. The International Journal of Logistics Management 9(2). 1-9.
Lee H. L., So K. C., & Tang C. S. (2000). Value of information sharing in a two level supply chain. Management Science, 46(5), 626-643.
Li, J.H., Alistair, R., Anderson, R., & Harrison, T. (2003). The evolution of agile manufacturing. Business Process Management Journal, 9(2), 170-189.
Lin, CT., Chiu, H., & Tseng, Y.H. (2006). Agility evaluation using fuzzy logic. International Journal of Production Economics, 101, 353-368.
Lin, C.T., Chiu, H., & Chu, P.Y. (2006). Agility index in the supply chain. International Journal of Production Economics, 100(2), 285-299.
Mandal A., & Deshmukh S.G. (1994). Vendor selection using interpretive structural modeling (ISM). International Journal of Operation & production management, 14(6), 52-59.
Maskell, B. (2001). The age of agile manufacturing. Supply Chain Management: An International Journal, 6(1), 5-11.
Mason, A., Jones, R., Naylor, B., & Towill, D. R. (2000). Lean, Agile or leagile? Matching your supply chain to the marketplace. International Journal of Production Research, 38(17), 4061-4070.
Mason, S.J., Cole, M. H., Ulrey, B.T., & Yan, L. (2002). Improving electronics manufacturing supply chain through outsourcing. International Journal of Physical Distribution and Logistics Management, 32(7), 610-620.
Memarzade, M. (2012). Comparing two combined methods; Delphi, Fuzzy AHP, SIR and Delphi, Fuzzy AHP, Fuzzy VIKOR to rank suppliers in electronic Supply chain (Case study: SAIPA Corporation). The thesis presented of the degree of Master of Science in management (production). Imam Khomeini International University.
Meredith, S., & Francis, D. (2000). Journey towards agility: the agile wheel explored. The TQM Magazine, 12(2), 137-143.
Oloruntoba, R., & Gray, R. (2006). Humanitarian aid: an agile supply chain? Supply Chain Management: an International Journal, 11(2), 115-120.
Power D., Sohal A., & Rhaman S. (2001). Critical success factors in agile supply chain management. International Journal of Physical Distribution & Logistics Management, 31(4), 247-265.
Ramesh, G., & Devadasan, S. (2007). Literature Review on the agile manufacturing criteria. Journal of Manufacturing Technology Management, 18(2), 182-201.
Ravi V., & Shankar R. (2005). Analysis of interactions among the barriers of reverse logistics. Technological Forecasting and Social Changes, 72, 1011-1029.
Ravichandran, T. (2007). IT Competencies, Innovation Capacity and Organizational Agility: Performance Impact and the Moderating Effects of Environmental Characteristics- Lally School of Management & Technology Rensselaer Polytechnic Institute-Submitted to CIST, INFORMS.
Rigby C., Day M., Forrester P, & Burnett J. (2000). Agile supply: Rethinking systems thinking, Systems practice. International Journal of Agile Management Systems, 2(3), 178-186.
Sharifi, H., & Zhang, Z. (1999). A methodology for achieving agility in manufacturing organization. International Journal of Production Economics, 62, 7-22.
Sharifi, H, & Zhang, Z. (2001). Agile manufacturing in practice - Application of a methodology. International Journal of Operations & Production Management, 21(5/6), 772 – 794.
Sherehiy, B., Karwowski, W., & Layer, J. (2007). A review of enterprise agility: concepts, frameworks, and attributes. International Journal of Industrial Ergonomics, 37, 445-460.
Simchi- Levi, D., Kaminski, P., & Simchi-levi E. (2000). Designing and managing the supply chain, concepts, strategies and case studies. Irwin McGraw- Hill Higher Education, international edition.
Stadtler, H., & Kilger, C. (2005). Supply Chain Management and Advanced Planning: Concepts, Models, Software and Case Studies. 4th ed.
Sterling J. D. (2008). Organizational Agility-The Association for Laboratory Automation. Journal of Laboratory Automation, 13(6), A12 doi:10.1016/j.jala.2008.09.002.
Stratton R., & Warburton R.D.H. (2003). The strategic integration of agile and lean supply. International Journal of Production Economics, 85, 183-198.
Svensson G. (2001). Perceived trust towards suppliers and customers in supply chains of the Swedish automotive industry. International Journal of Physical Distribution and Logistics Management, 31(9), 647-662.
Swafford P. M., & Ghosh S. (2006). Murthy M. the antecedents of supply chain agility of a firm: scale development and model testing. Journal of Operation Management, 24, 170-188.
Swafford, P.M. (2003) Theoretical development and empirical investigation of supply chain agility. PHD dissertation in Dupree collage of management, Georgia Institute of Technology.
Tam, C.-M., & Tong, T. (2008). Locating large-scale harbour-front project developments using SIR method with grey aggregation approach. Construction Innovation, 8, 120-136.
Teece D. J., Pisano G., & shuen A. (1997). Dynamic capability and strategic management. Strategic Management Journal, 18(7), 509-533.
Tolon W. J. (2000). Virtual situation room: connecting people across enterprises for supply chain agility. Computer Aided Design, 32, 109-117.
Van Hoek, R. (2001). Epilogue: moving forward with agility. International Journal of Physical Distribution & Logistics Management, 31(4), 289-307.
Van, H., Harrison, A., & Chiristopher, M. (2001). Measuring agile capabilities in the supply chain. International Journal of Operation & Production Management, 21(1/2), 4061-4070.
Warfield, J. N. (1978). Societal Systems: Planning, Policy, and Complexity. New York: Wiley Interscience.
Warfield, J.N. (1974). Toward interpretation of complex structural modeling; IEEE Transaction Systems Man Cybernetic, 4(5), 405-417.
Wong, C.Y., Arlbj?rn, J.S., Hvolby, H.H., & Johansen, J. (2006). Assessing responsiveness of a volatile and seasonal supply chain: A case study. International Journal of Operations & Production Management, 104(2), 709-721.
Yusuf, Y.Y., Sarhadi, M., & Gunasekaran, A. (1999). Agile manufacturing : The drivers, concepts, and attributes. International Journal of Production Economics, 62, 33-43.