How to cite this paper
Simanjuntak, M., Nur, H., Sartono, B & Sabri, M. (2020). A general structural equation model of the emotions and repurchase intention in modern retail.Management Science Letters , 10(4), 801-814.
Refrences
Achar, C., So, J., Agrawal, & Duchachek, A. (2016). What we feel and why we buy: The influence of emotions on con-sumer decision-making. Journal of Psychology, 10, 166 – 170.
Anderson, K., Knight, D., Pookulangara, S., & Josiam, B. (2014). Influence of hedonik and utilitarian motivations on re-tailer loyalty and purchase intention: a Facebook perspective. Journal of Retailing and Consumer Service, 21(5), 773-779.
Azhari, M., Farida, N., & Saryadi. (2014). Effect of store image, store atmosphere, brand association, and brand awareness on repurchase decisions: a study of consumers of Body Shop at Java Mall Semarang. Jurnal Ilmu Administrasi Bisnis, 3(2), 1-10.
Aylott, R., & Mitchell, V.W. (1998). An exploratory study of grocery shopping stressors. International Journal of Retail and Distribution Management, 26(9), 362-373.
Babin, B., & Attaway, J. (2000). Atmospheric affect as a tool creating value and gaining share of customer. Journal of Business Research, 49(2), 91-99.
Babin, B., Darden, R., & Griffin, M. (1994). Work and or fun: Measuring hedonik and utilitarian shopping value. Journal of Consumer Research, 20(4), 644-656.
Babin, B., & Harris, E. (2017). Consumer Behavior: 8th Edition. Boston: Cengage Learning.
Bagozzi, R., Gopinath, M., & Nyer, P. (1998). The role of emotions in marketing. Journal of The Academy of Marketing Science, 27(2), 184-206.
Baker, J., Levy, M., & Grewal, D. (1994). An experimental approach to marketing retail store environment. Journal of Academy Marketing Science, 22(4), 328-339.
Baker, J., & Wakefield, K. (2012). How consumer shopping orientation influences perceived crowding, excitement and stress at the mall. Journal of the Academy of Marketing Science, 40(6), 791-806.
Bakker, S. (2010). Exploring The Consequences and Antecedents of Perceived Crowing in The Retail Environment (Un-published master’s thesis). Erasmus University Rotterdam, NL.
Berman, B., Evans J., & Mathur, M. (2011). Retail Management: A Strategic Approach 11th Edition. New Jersey: Pearson Prentice Hall.
Bellenger, D., Steinberg, E., & Stanton, W. (1976). The congruence of store image and self image. Journal of Retailing, 52(1), 17-32.
Bigdeli, F., Bigdeli, A., Bigdeli, F. (2014). The influence of atmospheric elements on emotions, perceived value, and be-havioral intention. Management Science Letters, 4(5), 859-870.
Bloch, P., & Bruce, G. (1984). Product investment as leisure behavior. Journal of Advances in Consumer Research, 11, 197-202.
BPS (Statistics Indonesia). (2013). Projection of Indonesian Population (2010 -2035). Jakarta: Badan Pusat Statistik.
Byun, S., & Mann, M. (2011). The influence of others: The impact of perceived human crowding on perceived competi-tion, emotions, and hedonik shopping value. Clothing and Textiles Research Journal, 29(4), 284-297.
Chiu, C., Chang C., Cheng H., & Fang, Y. (2009). Determinants of customer repurchase intention in online shopping. Online Information Review, 33(4), 761-764.
Childers, T., Carr, C., Peck, J., & Carson, S. (2001). Hedonik and utilitarian motivations for online retail shopping behav-ior. Journal of Retailing and Consumer Service, 77, 511–535.
Cho, Y., & Lee, E. (2016). Impact of interior colors in retail atmosphere on consumers perceived store, luxury, emotions, and preference. Journal of Clothing and Textiles, 35(1), 33-34.
Chowdury, J., Reardon J., & Srivastava. (1998). Alternative modes of measuring store image: An empirical assessment of structured versus unstructured message. Journal of Marketing Theory and Practices, 6(2), 72-86.
Cornelius, B., Natter, M., & Faure, C. (2010). How store front displays influence retail store image. Journal of Retailing and Consumer Services, 17(2), 143-151.
Diallo, M. (2012). Effects of store image and store brand price image on store brand purchase intention: An application to an emerging market. Journal of Retailing and Consumer Services, 19(3), 360-367.
Eroglu, S., & Harrell, G. (1986). Retail crowding: Theoretical and strategic implications. Journal of Retailing, 6(2), 346-363.
Falahati, L., & Sabri, M.F. (2015). An exploratory study of personal financial well-being determinants: Examining the moderating effect of gender. Asian Social Science, 11(4), 33-42.
Farki, A., Baihaqi I., & Wibawa, B. (2016). Pengaruh online customer review dan rating terhadap kepercayaan dan minat pembelian pada online marketplace di Indonesia. Jurnal Teknik ITS, 5(2), 614-619.
Fikriati, M. (2015). Analysis of Consumer Perceptions, Attitudes, and Behavior Towards Private Products (Unpublished master’s thesis). IPB University, ID.
Ferreira, M., Brandao M., & Bizzarias, F. (2017). Understanding consumer’s response to negative emotions related to crowding on satisfaction and impulse purchase in retail: the mediating role of coping. Journal of Marketing, 52(4), 431-442.
Ghosh, A. 1990. Retail Management. Chicago: Drydden press.
Gogoi, B.J. (2017). Effect of store design on perceived crowding and impulse buying behavior. International Review of Management and Marketing, 7(2), 180-186.
Hair, R., Black, W., Babin, B., Anderson, R., & Tarham, R. (2006). Multivariate Data Analysis Ed 6th. New Jersey: Pear-son Prentice Hall.
Harrell, G., Hutt, M., & Anderson, J. (1980). Path analysis of buyer behaviour under conditions of crowding. Journal of Marketing Research, 17(1), 45-51.
Hellier, P., Geursen, G., Carr, R., & Rickard, J. (2003). Customer repurchase intention: A general structural equation mod-el. European Journal of Marketing, 35(11/12), 1762-1800.
Heidari, M., Alibeigi, H., & Aghaeifar, A. (2018). An analytical study on consumer perception of store envi-ronment and its effect on brand loyalty through joy of shopping (a case study: LG home appliance store). Journal of Problems and Perspectives in Management, 14(3), 380-387.
Hirschman, E. (1984). Experience seeking: a Subjectivist perspective of consumption. Journal of Business Research, 12(1), 115-136.
Hirscman, E., & Holbrook, M. (1982). The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research, 9(2), 132-140.
Hosseini, Z., Jayashree, S., & Malarvizhi, C. (2014). Store image and its effect on customer perception of retail stores. Journal of Asian Social Science, 10(21), 223-235.
Ibzan, E., Balarabe, F., & Jakada, B. (2016). Consumer satisfaction and repurchase intention. Journal of International In-stitute for Science Technology and Education, 6(2), 96-100.
IDPRO. (2016). Data Center Business In Indonesia: Switching From Online to Offline. Retrieved March 12, 2018 from https://apjii.or.id/gudang/down/Topik-1-:-Industri-Data-Center.pdf Indonesia Data Center Provider Association (2018). Retrieved from www.apjii.or.id.
Kageyama, Y. (2016). The Effect of Employee Behaviors on Consumers Emotions and Behavioral Intentions in Positive Sevice Enccounters (Unpublished doctoral dissertation). Univeristy of Central Florida, USA.
Kasnaeny, K., Sudiro, A., Hadiwidjodjo, D., & Rochman, F. (2013). Hedonik and utilitarian motives of coffee shop cus-tomer in Makassar Indonesia. European Journal of Business and Management, 5(25), 75-81.
Kim, M. (2004). Consumer Response to Stockouts in Online Apparel Shopping (Unpublished doctoral dissertation). The Ohio State University, USA.
Kim, S., & In, O. (2015). A study on the impact of perceived crowding on emotional response and revisit intention. Jour-nal of The Korea Society of Computer and Information, 20(5), 141-150.
Kim, H., & Na, K. (2015). Understanding repurchase intention in online fashion shopping mall. Indian Journal of Science and Technology, 8(57), 554-562
Kumar, A., Lee, H., & Kim, Y. (2009). Indian consumers purchase intention toward a United States versus local brand. Journal of Business Research, 62(5), 521- 527.
Lee, S.Y., Kim, J., & Li, J. (2011). Impacts of store crowding on shopping behavior and store image. Journal of Asian Ar-chitecture and Building Engineering, 10(1), 133-140.
Li, J.G.T., Kim, J.O., & Lee, S. (2009). An empirical examination of perceived retail crowding, emotion, and retail out-comes. The Service Industries Journal, 29(5), 635-652.
Liang, Y. (2012). Effects of Personality on Satisfaction and Repurchase Intention of Online Games: IEEE International Conference on Management of Innovation and Technology (ICMIT) (pp. 349-352). Bali: IEEE.
Lu, Y., Lu, Y., & Wang, B. (2012). Effects of dissatisfaction on consumer repurchase decisions in e-commerce-an emo-tion-based perspective. Journal of Electronic Commerce Research, 13(3), 224-237.
Machleit, A., Kellaris, J., & Eroglu, A. (1994). Human vs. spatial dimensions of crowding perceptions in retail environ-ments: A note on their measurement and effect on shopper satisfaction. Marketing Letters, 5, 183-194.
Machleit, A., Eroglu, A., & Davis, M. (2000). Atmospheric qualities of online retailing: A conceptual model and implica-tions. Journal of Business Research, 54, 177-184.
Machleit, A., & Eroglu, A. (2000). Describing and measuring emotional response to shopping experience. Journal of Business Research, 49(2), 101-111.
Mehrabian, A., & Russell, J.A. (1974). The basic emotional impact of environments. Perceptual and Motor Skills, 38(1), 283-301.
Mowen, J., & Minor, M. (1997). Consumer Behavior 5th Edition. New Jersey: Prentice Hall.
Newman, A., & Cullen, P. (2002). Retailing: Environment and Operations. London: Thomson Learning.
Palacios, L., Lopez, R., & Redondo, Y. (2016). Cognitive, affective, and behavioral responses in mall experience. Interna-tional Journal of Retail and Distribution Management, 44(1), 4-21.
Park, J., & Ha, S. (2015). Co-creation of service recovery: Utilitarian and hedonik value and post-recovery responses. Journal of Retailing and Consumer Services, 28(C), 310-316.
Park, M., & Lennon, S. (2009). Brand name and promotion in online shopping contexts. Journal of Fashion Marketing and Management, 13(2), 149-160.
Pebriani, W. (2017). The Influence of Lifestyle, Perception, and Satisfaction on the Intention to Purchase Online Shopping (Unpublished master’s thesis). IPb University, ID.
Peng, C., & Kim, Y. (2014). Application of the stimuli-organism-response (SOR) framework to online shopping behavior. Journal of Internet Commerce, 13(3-4), 159-176.
Prastyaningsih, A., Suyadi, I., & Yulianto, E. (2014). The influence of customer experience on repurchase intention (Sur-vey on KFC Consumers in RW 3 Citizens' Neighborhood in Kandangrejo Village, Kedungpring, Lamongan). Jurnal Administrasi Bisnis, 16(1), 1-8.
Rintamaki, T., Kanto, A., Kuusela, H., & Spence, M. (2006). Decomposing the value of department store shopping into utilitarian, hedonik and social dimensions. International Journal of Retail Distribution and Management, 34(1), 6-24.
Robbins, S., Judge,T., & Campbell, T. (2010). Organizational Behavior. New Jersey: Pearson Prentice Hall.
Schiffman, L., & Kanuk, L. (2007). Consumer Behavior 9th Edition. New Jersey: Pearson Prentice Hall.
Sabri, M. F., & Zakaria, N. F. (2015). Financial well-being among young employees in Malaysia. In Z. Copur (Ed.), Hand-book of research on behavioral finance and investment strategies: Decision making in the financial industry (pp. 221-235). Hershey,USA: IGI Global.
Smith, R., & Sherman, E. (1993). Effects of store image and mood on consumer behavior: a Theoretical and empirical analysis. Advances in Consumer Research, 20(1), 631-638.
Soliha, E. (2008). Analysis of the retail industry in Indonesia. Jurnal Bisnis dan Ekonomi, 15(2), 128-142.
Sweeney, J., & Soutar, G. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retail-ing, 77(2), 203-220.
USDA. 2013. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
USDA. 2014. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
USDA. 2015. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
USDA. 2016. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
To, P., Liao, C., & Lin, T. (2007). Shopping motivations on Internet: A study based on utilitarian and hedonik value. Jour-nal of Technovation, 27(12), 774–787.
Tse, A., Sin, L., & Yim, F. (2002). How a crowded restaurant affects consumers’ attribution behavior. Journal of Hospital-ity Management, 21(4), 449-454.
Varga, A., Dlacic, J., & Vujicic, M. (2014). Repurchase intentions in a retail store – exploring the impact of colours. Jour-nal of Econviews, 27(2), 229-224.
Waja, N. (2013). Impact of Store Image on Customer Perception (Unpublished master’s thesis). University of The West-ern Cape, ZA.
Wijaya, A. (2016). The influence store atmosphere to repurchase intention towards consumer emotion and purchase deci-sion. Retrieved 11 April, 2018 from https://www.researchgate.net/publication/319771678_THE_ INFLU-ENCE_STORE_ATMOSPHERE_TO_REPURCHASE_INTENTION_TOWARDS_CONSUMER_EMOTION_AND_PURCHASE_DECISION (2016). Retrieved from www.researchgate.net.
Wu, Y., & Luan, C. (2008). Relationships among experiential marketing, experiential value, and customer satisfaction. Journal of Hospitality and Tourism, 32(3), 397-410.
Yoo, C., Park, J., & MacInnis, D. (1998). Effect of store characteristics and in-store emotional experiences on store atti-tude. Journal of Business Research, 42(3), 253-263.
Yuksel, A. (2009). Exterior color and perceived retail crowding: effects on tourists' shopping quality inferences and ap-proach behaviors. Journal of Quality Assurance in Hospitality and Tourism, 10(4), 233-254.
Yusof, J., & Ariffin, S. (2016). The influence of self-congruity, functional image, and emotional attachment on loyalty. Procedia Economics and Finance, 37, 350-357.
Anderson, K., Knight, D., Pookulangara, S., & Josiam, B. (2014). Influence of hedonik and utilitarian motivations on re-tailer loyalty and purchase intention: a Facebook perspective. Journal of Retailing and Consumer Service, 21(5), 773-779.
Azhari, M., Farida, N., & Saryadi. (2014). Effect of store image, store atmosphere, brand association, and brand awareness on repurchase decisions: a study of consumers of Body Shop at Java Mall Semarang. Jurnal Ilmu Administrasi Bisnis, 3(2), 1-10.
Aylott, R., & Mitchell, V.W. (1998). An exploratory study of grocery shopping stressors. International Journal of Retail and Distribution Management, 26(9), 362-373.
Babin, B., & Attaway, J. (2000). Atmospheric affect as a tool creating value and gaining share of customer. Journal of Business Research, 49(2), 91-99.
Babin, B., Darden, R., & Griffin, M. (1994). Work and or fun: Measuring hedonik and utilitarian shopping value. Journal of Consumer Research, 20(4), 644-656.
Babin, B., & Harris, E. (2017). Consumer Behavior: 8th Edition. Boston: Cengage Learning.
Bagozzi, R., Gopinath, M., & Nyer, P. (1998). The role of emotions in marketing. Journal of The Academy of Marketing Science, 27(2), 184-206.
Baker, J., Levy, M., & Grewal, D. (1994). An experimental approach to marketing retail store environment. Journal of Academy Marketing Science, 22(4), 328-339.
Baker, J., & Wakefield, K. (2012). How consumer shopping orientation influences perceived crowding, excitement and stress at the mall. Journal of the Academy of Marketing Science, 40(6), 791-806.
Bakker, S. (2010). Exploring The Consequences and Antecedents of Perceived Crowing in The Retail Environment (Un-published master’s thesis). Erasmus University Rotterdam, NL.
Berman, B., Evans J., & Mathur, M. (2011). Retail Management: A Strategic Approach 11th Edition. New Jersey: Pearson Prentice Hall.
Bellenger, D., Steinberg, E., & Stanton, W. (1976). The congruence of store image and self image. Journal of Retailing, 52(1), 17-32.
Bigdeli, F., Bigdeli, A., Bigdeli, F. (2014). The influence of atmospheric elements on emotions, perceived value, and be-havioral intention. Management Science Letters, 4(5), 859-870.
Bloch, P., & Bruce, G. (1984). Product investment as leisure behavior. Journal of Advances in Consumer Research, 11, 197-202.
BPS (Statistics Indonesia). (2013). Projection of Indonesian Population (2010 -2035). Jakarta: Badan Pusat Statistik.
Byun, S., & Mann, M. (2011). The influence of others: The impact of perceived human crowding on perceived competi-tion, emotions, and hedonik shopping value. Clothing and Textiles Research Journal, 29(4), 284-297.
Chiu, C., Chang C., Cheng H., & Fang, Y. (2009). Determinants of customer repurchase intention in online shopping. Online Information Review, 33(4), 761-764.
Childers, T., Carr, C., Peck, J., & Carson, S. (2001). Hedonik and utilitarian motivations for online retail shopping behav-ior. Journal of Retailing and Consumer Service, 77, 511–535.
Cho, Y., & Lee, E. (2016). Impact of interior colors in retail atmosphere on consumers perceived store, luxury, emotions, and preference. Journal of Clothing and Textiles, 35(1), 33-34.
Chowdury, J., Reardon J., & Srivastava. (1998). Alternative modes of measuring store image: An empirical assessment of structured versus unstructured message. Journal of Marketing Theory and Practices, 6(2), 72-86.
Cornelius, B., Natter, M., & Faure, C. (2010). How store front displays influence retail store image. Journal of Retailing and Consumer Services, 17(2), 143-151.
Diallo, M. (2012). Effects of store image and store brand price image on store brand purchase intention: An application to an emerging market. Journal of Retailing and Consumer Services, 19(3), 360-367.
Eroglu, S., & Harrell, G. (1986). Retail crowding: Theoretical and strategic implications. Journal of Retailing, 6(2), 346-363.
Falahati, L., & Sabri, M.F. (2015). An exploratory study of personal financial well-being determinants: Examining the moderating effect of gender. Asian Social Science, 11(4), 33-42.
Farki, A., Baihaqi I., & Wibawa, B. (2016). Pengaruh online customer review dan rating terhadap kepercayaan dan minat pembelian pada online marketplace di Indonesia. Jurnal Teknik ITS, 5(2), 614-619.
Fikriati, M. (2015). Analysis of Consumer Perceptions, Attitudes, and Behavior Towards Private Products (Unpublished master’s thesis). IPB University, ID.
Ferreira, M., Brandao M., & Bizzarias, F. (2017). Understanding consumer’s response to negative emotions related to crowding on satisfaction and impulse purchase in retail: the mediating role of coping. Journal of Marketing, 52(4), 431-442.
Ghosh, A. 1990. Retail Management. Chicago: Drydden press.
Gogoi, B.J. (2017). Effect of store design on perceived crowding and impulse buying behavior. International Review of Management and Marketing, 7(2), 180-186.
Hair, R., Black, W., Babin, B., Anderson, R., & Tarham, R. (2006). Multivariate Data Analysis Ed 6th. New Jersey: Pear-son Prentice Hall.
Harrell, G., Hutt, M., & Anderson, J. (1980). Path analysis of buyer behaviour under conditions of crowding. Journal of Marketing Research, 17(1), 45-51.
Hellier, P., Geursen, G., Carr, R., & Rickard, J. (2003). Customer repurchase intention: A general structural equation mod-el. European Journal of Marketing, 35(11/12), 1762-1800.
Heidari, M., Alibeigi, H., & Aghaeifar, A. (2018). An analytical study on consumer perception of store envi-ronment and its effect on brand loyalty through joy of shopping (a case study: LG home appliance store). Journal of Problems and Perspectives in Management, 14(3), 380-387.
Hirschman, E. (1984). Experience seeking: a Subjectivist perspective of consumption. Journal of Business Research, 12(1), 115-136.
Hirscman, E., & Holbrook, M. (1982). The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research, 9(2), 132-140.
Hosseini, Z., Jayashree, S., & Malarvizhi, C. (2014). Store image and its effect on customer perception of retail stores. Journal of Asian Social Science, 10(21), 223-235.
Ibzan, E., Balarabe, F., & Jakada, B. (2016). Consumer satisfaction and repurchase intention. Journal of International In-stitute for Science Technology and Education, 6(2), 96-100.
IDPRO. (2016). Data Center Business In Indonesia: Switching From Online to Offline. Retrieved March 12, 2018 from https://apjii.or.id/gudang/down/Topik-1-:-Industri-Data-Center.pdf Indonesia Data Center Provider Association (2018). Retrieved from www.apjii.or.id.
Kageyama, Y. (2016). The Effect of Employee Behaviors on Consumers Emotions and Behavioral Intentions in Positive Sevice Enccounters (Unpublished doctoral dissertation). Univeristy of Central Florida, USA.
Kasnaeny, K., Sudiro, A., Hadiwidjodjo, D., & Rochman, F. (2013). Hedonik and utilitarian motives of coffee shop cus-tomer in Makassar Indonesia. European Journal of Business and Management, 5(25), 75-81.
Kim, M. (2004). Consumer Response to Stockouts in Online Apparel Shopping (Unpublished doctoral dissertation). The Ohio State University, USA.
Kim, S., & In, O. (2015). A study on the impact of perceived crowding on emotional response and revisit intention. Jour-nal of The Korea Society of Computer and Information, 20(5), 141-150.
Kim, H., & Na, K. (2015). Understanding repurchase intention in online fashion shopping mall. Indian Journal of Science and Technology, 8(57), 554-562
Kumar, A., Lee, H., & Kim, Y. (2009). Indian consumers purchase intention toward a United States versus local brand. Journal of Business Research, 62(5), 521- 527.
Lee, S.Y., Kim, J., & Li, J. (2011). Impacts of store crowding on shopping behavior and store image. Journal of Asian Ar-chitecture and Building Engineering, 10(1), 133-140.
Li, J.G.T., Kim, J.O., & Lee, S. (2009). An empirical examination of perceived retail crowding, emotion, and retail out-comes. The Service Industries Journal, 29(5), 635-652.
Liang, Y. (2012). Effects of Personality on Satisfaction and Repurchase Intention of Online Games: IEEE International Conference on Management of Innovation and Technology (ICMIT) (pp. 349-352). Bali: IEEE.
Lu, Y., Lu, Y., & Wang, B. (2012). Effects of dissatisfaction on consumer repurchase decisions in e-commerce-an emo-tion-based perspective. Journal of Electronic Commerce Research, 13(3), 224-237.
Machleit, A., Kellaris, J., & Eroglu, A. (1994). Human vs. spatial dimensions of crowding perceptions in retail environ-ments: A note on their measurement and effect on shopper satisfaction. Marketing Letters, 5, 183-194.
Machleit, A., Eroglu, A., & Davis, M. (2000). Atmospheric qualities of online retailing: A conceptual model and implica-tions. Journal of Business Research, 54, 177-184.
Machleit, A., & Eroglu, A. (2000). Describing and measuring emotional response to shopping experience. Journal of Business Research, 49(2), 101-111.
Mehrabian, A., & Russell, J.A. (1974). The basic emotional impact of environments. Perceptual and Motor Skills, 38(1), 283-301.
Mowen, J., & Minor, M. (1997). Consumer Behavior 5th Edition. New Jersey: Prentice Hall.
Newman, A., & Cullen, P. (2002). Retailing: Environment and Operations. London: Thomson Learning.
Palacios, L., Lopez, R., & Redondo, Y. (2016). Cognitive, affective, and behavioral responses in mall experience. Interna-tional Journal of Retail and Distribution Management, 44(1), 4-21.
Park, J., & Ha, S. (2015). Co-creation of service recovery: Utilitarian and hedonik value and post-recovery responses. Journal of Retailing and Consumer Services, 28(C), 310-316.
Park, M., & Lennon, S. (2009). Brand name and promotion in online shopping contexts. Journal of Fashion Marketing and Management, 13(2), 149-160.
Pebriani, W. (2017). The Influence of Lifestyle, Perception, and Satisfaction on the Intention to Purchase Online Shopping (Unpublished master’s thesis). IPb University, ID.
Peng, C., & Kim, Y. (2014). Application of the stimuli-organism-response (SOR) framework to online shopping behavior. Journal of Internet Commerce, 13(3-4), 159-176.
Prastyaningsih, A., Suyadi, I., & Yulianto, E. (2014). The influence of customer experience on repurchase intention (Sur-vey on KFC Consumers in RW 3 Citizens' Neighborhood in Kandangrejo Village, Kedungpring, Lamongan). Jurnal Administrasi Bisnis, 16(1), 1-8.
Rintamaki, T., Kanto, A., Kuusela, H., & Spence, M. (2006). Decomposing the value of department store shopping into utilitarian, hedonik and social dimensions. International Journal of Retail Distribution and Management, 34(1), 6-24.
Robbins, S., Judge,T., & Campbell, T. (2010). Organizational Behavior. New Jersey: Pearson Prentice Hall.
Schiffman, L., & Kanuk, L. (2007). Consumer Behavior 9th Edition. New Jersey: Pearson Prentice Hall.
Sabri, M. F., & Zakaria, N. F. (2015). Financial well-being among young employees in Malaysia. In Z. Copur (Ed.), Hand-book of research on behavioral finance and investment strategies: Decision making in the financial industry (pp. 221-235). Hershey,USA: IGI Global.
Smith, R., & Sherman, E. (1993). Effects of store image and mood on consumer behavior: a Theoretical and empirical analysis. Advances in Consumer Research, 20(1), 631-638.
Soliha, E. (2008). Analysis of the retail industry in Indonesia. Jurnal Bisnis dan Ekonomi, 15(2), 128-142.
Sweeney, J., & Soutar, G. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retail-ing, 77(2), 203-220.
USDA. 2013. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
USDA. 2014. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
USDA. 2015. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
USDA. 2016. Global Agricultural Information Network: Retail Foods Update. Jakarta: United States Department of Agri-culture.
To, P., Liao, C., & Lin, T. (2007). Shopping motivations on Internet: A study based on utilitarian and hedonik value. Jour-nal of Technovation, 27(12), 774–787.
Tse, A., Sin, L., & Yim, F. (2002). How a crowded restaurant affects consumers’ attribution behavior. Journal of Hospital-ity Management, 21(4), 449-454.
Varga, A., Dlacic, J., & Vujicic, M. (2014). Repurchase intentions in a retail store – exploring the impact of colours. Jour-nal of Econviews, 27(2), 229-224.
Waja, N. (2013). Impact of Store Image on Customer Perception (Unpublished master’s thesis). University of The West-ern Cape, ZA.
Wijaya, A. (2016). The influence store atmosphere to repurchase intention towards consumer emotion and purchase deci-sion. Retrieved 11 April, 2018 from https://www.researchgate.net/publication/319771678_THE_ INFLU-ENCE_STORE_ATMOSPHERE_TO_REPURCHASE_INTENTION_TOWARDS_CONSUMER_EMOTION_AND_PURCHASE_DECISION (2016). Retrieved from www.researchgate.net.
Wu, Y., & Luan, C. (2008). Relationships among experiential marketing, experiential value, and customer satisfaction. Journal of Hospitality and Tourism, 32(3), 397-410.
Yoo, C., Park, J., & MacInnis, D. (1998). Effect of store characteristics and in-store emotional experiences on store atti-tude. Journal of Business Research, 42(3), 253-263.
Yuksel, A. (2009). Exterior color and perceived retail crowding: effects on tourists' shopping quality inferences and ap-proach behaviors. Journal of Quality Assurance in Hospitality and Tourism, 10(4), 233-254.
Yusof, J., & Ariffin, S. (2016). The influence of self-congruity, functional image, and emotional attachment on loyalty. Procedia Economics and Finance, 37, 350-357.