How to cite this paper
Chong, P., Ong, T., Abdullah, A & Choo, W. (2019). Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises (SMEs).Management Science Letters , 9(10), 1617-1632.
Refrences
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Abdallah, A., & Phan, C. A. (2007). The relationship between just-in-time production and human re-source management, and their impact on competitive performance. Yokohama Business Re-view, 28(2), 27-57.
Adalikwu, C. (2011). Impact of international and home-based research and development (R&D) on in-novation performance. International Journal of Human Sciences, 8(2), 474-498.
Ahmad, N. H., Ramayah, T., Wilson, C., and Kummerow, L. (2010). Are entrepreneurial competency and business success relationship contingent upon the business environment? A study of Malaysian SMEs. International Journal of Entrepreneurial Behaviour & Research, 16(3), 182-203.
Albors-Garrigós, J., Rincon-Diaz, C. A., & Igartua-Lopez, J. I. (2014). Research technology organisa-tions as leaders of R&D collaboration with SMEs: role, barriers and facilitators. Technology Analysis & Strategic Management, 26(1), 37-53.
Altomonte, C., Aquilante, T., Békés, G., & Ottaviano, G. I. (2013). Internationalization and innovation of firms: evidence and policy. Economic Policy, 28(76), 663-700.
Anderson, J. C. & Gerbing, D. W. (1988). Structural equation modelling in practice: A review and rec-ommended a two-step approach. Psychological Bulletin, 103, 411-423.
Andersen, O. (1993). On the internationalization process of firms: A critical analysis. Journal of interna-tional business studies, 24(2), 209-231.
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Birinci, M., & Eren, E. (2013). The Effect of Strategic Management Practices on the Performance of Universities in Turkey. Journal of Global Strategic Management, 13, 17-33.
Bilkey, W. J., & Tesar, G. (1977). The export behavior of smaller-sized Wisconsin manufacturing firms. Journal of International Business Studies, 8(1), 93-98.
Bustos, P. (2011). Trade liberalization, exports, and technology upgrading: Evidence on the impact of MERCOSUR on Argentinian firms. American Economic Review, 101(1), 304-40.
Byrne, B. M. (2010). Structural Equation Modelling with AMOS: Basic Concepts, Applications, and Programming (2nded). New York: Routledge.
Calof, J. L. and P.W. Beamish, (1995), Adapting to Foreign Markets: Explaining Internationalisation, International Business Review, 4(2), 115–131.
Cavusgil, S. T., & Godiwalla, Y. M. (1982). Decision-making for international marketing: a comparative review. Management Decision, 20(4), 47-54.
Cassiman, B., & Golovko, E. (2011). Innovation and internationalization through exports. Journal of In-ternational Business Studies, 42(1), 56-75.
Chang, Y. Y., & Hughes, M. (2012). Drivers of innovation ambidexterity in small-to medium-sized firms. European Management Journal, 30(1), 1-17.
Chebbi, H., Yahiaoui, D., & Thrassou, A. (2017). Multi-country collaborative innovation in the interna-tionalisation process. International Marketing Review, 34(1), 109-137.
Chetty, S. K., & Stangl, L. M. (2010). Internationalization and innovation in a network relationship context. European Journal of Marketing, 44(11/12), 1725-1743.
Cottam, A., Ensor, J., & Band, C. (2001). A benchmark study of strategic commitment to innova-tion. European Journal of Innovation Management, 4(2), 88-94.
Dabholkar, P. A., Shepherd, C. D., & Thorpe, D. I. (2000). A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal study. Journal of retailing, 76(2), 139-173.
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Damijan, J. P., Kostevc, Č., & Polanec, S. (2010). From innovation to exporting or vice versa?. World Economy, 33(3), 374-398.
De Jong, J. P., & Vermeulen, P. A. (2006). Determinants of product innovation in small firms: A com-parison across industries. International Small Business Journal, 24(6), 587-609.
Etemad, H. (1999). Globalisation and small and medium-sized enterprises: Search for potent strategies. Journal of Global Focus, 11(3), 85-105.
Etemad, H. (2004) Internationalisation of small and medium-sized enterprises: A grounded research framework and an overview, Canadian Journal of Administrative Sciences, 21(1), 1-4.
Fang, M. & Lin, F. (2006). Measuring the performance of ERP system—from the Balanced scorecard perspective. Journal of American Academy of Business, 10(1), 256-263.
Filippetti, A., Frenz, M., & Ietto-Gillies, G. (2011). Are innovation and internationalization related? An analysis of European countries. Industry and Innovation, 18(5), 437-459.
Fowler, F. J. (1988). Survey research methods. California: Newbury Park, Sage.
Freel, M. S., & Robson, P. J. (2004). Small firm innovation, growth and performance: Evidence from Scotland and Northern England. International Small Business Journal, 22(6), 561-575.
Gale, A., & Luo, J. (2004). Factors affecting construction joint ventures in China. International Journal of Project Management, 22(1), 33-42.
Ganotakis, P., & Love, J. H. (2010). R&D, product innovation, and exporting: evidence from UK new technology based firms. Oxford Economic Papers, 63(2), 279-306.
Grandon, E. E., & Pearson, J. M. (2004). Electronic commerce adoption: an empirical study of small and medium US businesses. Information & management, 42(1), 197-216.
Hair, J. F., Black, W. C., Babin, B. J. and Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th Global ed.). Upper Saddle River: Pearson Prentice-Hall.
Hao, S., & Song, M. (2016). Technology-driven strategy and firm performance: Are strategic capabili-ties missing links?. Journal of Business Research, 69(2), 751-759.
Hitt, M. A., Tihanyi, L., Miller, T., & Connelly, B. (2006). International diversification: Antecedents, outcomes, and moderators. Journal of Management, 32(6), 831-867.
Holmes-Smith, C. E. & Coote, L.(2006). Structural Equation Modelling: From the fundamentals to ad-vanced topics.
Hormiga, E. and García-Almeida, D. L. (2016). Accumulated knowledge and innovation as anteced-ents of reputation in new ventures. Journal of Small Business and Enterprise Development, 23(2), 428 – 452.
Johanson, J., & Mattsson, L. (1988). Internationalisation in industrial systems: a network approach. In Buckley, P.J. and Ghauri, P.N. (Eds), The Internationalisation of the Firm: A Reader, Academic Press, London, 303-21.
Johanson, J., & Vahlne, J.-E. (2003). Building a model of firm internationalisation. In Blomstermo, A. and Sharma, D.D. (Eds), Learning in the Internationalisation Process of Firms, New Horizons in In-ternational Business, Edward Elgar, UK.
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Johannessen, J. A., Olsen, B., & Lumpkin, G. T. (2001). Innovation as newness: what is new, how new, and new to whom?. European Journal of Innovation Management, 4(1), 20-31.
Johanson, J., & Vahlne, J. E. (2009). The Uppsala internationalisation process model revisited: From li-ability of foreignness to liability of outsidership. Journal of international business studies, 40(9), 1411-1431.
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Bausch, A., & Krist, M. (2007). The effect of context-related moderators on the internationalization-performance relationship: Evidence from meta-analysis. Management international review, 47(3), 319-347.
Birinci, M., & Eren, E. (2013). The Effect of Strategic Management Practices on the Performance of Universities in Turkey. Journal of Global Strategic Management, 13, 17-33.
Bilkey, W. J., & Tesar, G. (1977). The export behavior of smaller-sized Wisconsin manufacturing firms. Journal of International Business Studies, 8(1), 93-98.
Bustos, P. (2011). Trade liberalization, exports, and technology upgrading: Evidence on the impact of MERCOSUR on Argentinian firms. American Economic Review, 101(1), 304-40.
Byrne, B. M. (2010). Structural Equation Modelling with AMOS: Basic Concepts, Applications, and Programming (2nded). New York: Routledge.
Calof, J. L. and P.W. Beamish, (1995), Adapting to Foreign Markets: Explaining Internationalisation, International Business Review, 4(2), 115–131.
Cavusgil, S. T., & Godiwalla, Y. M. (1982). Decision-making for international marketing: a comparative review. Management Decision, 20(4), 47-54.
Cassiman, B., & Golovko, E. (2011). Innovation and internationalization through exports. Journal of In-ternational Business Studies, 42(1), 56-75.
Chang, Y. Y., & Hughes, M. (2012). Drivers of innovation ambidexterity in small-to medium-sized firms. European Management Journal, 30(1), 1-17.
Chebbi, H., Yahiaoui, D., & Thrassou, A. (2017). Multi-country collaborative innovation in the interna-tionalisation process. International Marketing Review, 34(1), 109-137.
Chetty, S. K., & Stangl, L. M. (2010). Internationalization and innovation in a network relationship context. European Journal of Marketing, 44(11/12), 1725-1743.
Cottam, A., Ensor, J., & Band, C. (2001). A benchmark study of strategic commitment to innova-tion. European Journal of Innovation Management, 4(2), 88-94.
Dabholkar, P. A., Shepherd, C. D., & Thorpe, D. I. (2000). A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal study. Journal of retailing, 76(2), 139-173.
Dalle, G., & Potts, K. (1999). Joint ventures in the construction industry. A Paper presented at the Annu-al Workshop, School of Engineering and the Built Environment, University of Wolverhampton, UK Gaeton, D. and Keith, P. 1999.
Damijan, J. P., Kostevc, Č., & Polanec, S. (2010). From innovation to exporting or vice versa?. World Economy, 33(3), 374-398.
De Jong, J. P., & Vermeulen, P. A. (2006). Determinants of product innovation in small firms: A com-parison across industries. International Small Business Journal, 24(6), 587-609.
Etemad, H. (1999). Globalisation and small and medium-sized enterprises: Search for potent strategies. Journal of Global Focus, 11(3), 85-105.
Etemad, H. (2004) Internationalisation of small and medium-sized enterprises: A grounded research framework and an overview, Canadian Journal of Administrative Sciences, 21(1), 1-4.
Fang, M. & Lin, F. (2006). Measuring the performance of ERP system—from the Balanced scorecard perspective. Journal of American Academy of Business, 10(1), 256-263.
Filippetti, A., Frenz, M., & Ietto-Gillies, G. (2011). Are innovation and internationalization related? An analysis of European countries. Industry and Innovation, 18(5), 437-459.
Fowler, F. J. (1988). Survey research methods. California: Newbury Park, Sage.
Freel, M. S., & Robson, P. J. (2004). Small firm innovation, growth and performance: Evidence from Scotland and Northern England. International Small Business Journal, 22(6), 561-575.
Gale, A., & Luo, J. (2004). Factors affecting construction joint ventures in China. International Journal of Project Management, 22(1), 33-42.
Ganotakis, P., & Love, J. H. (2010). R&D, product innovation, and exporting: evidence from UK new technology based firms. Oxford Economic Papers, 63(2), 279-306.
Grandon, E. E., & Pearson, J. M. (2004). Electronic commerce adoption: an empirical study of small and medium US businesses. Information & management, 42(1), 197-216.
Hair, J. F., Black, W. C., Babin, B. J. and Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th Global ed.). Upper Saddle River: Pearson Prentice-Hall.
Hao, S., & Song, M. (2016). Technology-driven strategy and firm performance: Are strategic capabili-ties missing links?. Journal of Business Research, 69(2), 751-759.
Hitt, M. A., Tihanyi, L., Miller, T., & Connelly, B. (2006). International diversification: Antecedents, outcomes, and moderators. Journal of Management, 32(6), 831-867.
Holmes-Smith, C. E. & Coote, L.(2006). Structural Equation Modelling: From the fundamentals to ad-vanced topics.
Hormiga, E. and García-Almeida, D. L. (2016). Accumulated knowledge and innovation as anteced-ents of reputation in new ventures. Journal of Small Business and Enterprise Development, 23(2), 428 – 452.
Johanson, J., & Mattsson, L. (1988). Internationalisation in industrial systems: a network approach. In Buckley, P.J. and Ghauri, P.N. (Eds), The Internationalisation of the Firm: A Reader, Academic Press, London, 303-21.
Johanson, J., & Vahlne, J.-E. (2003). Building a model of firm internationalisation. In Blomstermo, A. and Sharma, D.D. (Eds), Learning in the Internationalisation Process of Firms, New Horizons in In-ternational Business, Edward Elgar, UK.
Johanson, J., & Vahlne, J-E. (1977). The internationalisation process of the firm: a model of knowledge development and increasing foreign market commitments. Journal of International Business Studies, 8(1), 23-32.
Johanson, J., & Wiedersheim-Paul, F. (1975). The internationalisation of the firm four-Swedish cases. In Buckley, P.J. and Ghauri, P.N. (Eds), TheInternationalisation of the Firm (Published in 1999), Inter-national Thomson Publication, London.
Johanson, J., & Mattsson, L. G. (1987). Interorganisational relations in industrial systems: a network approach compared with the transaction-cost approach. International Studies of Management &Organisation, 17(1), 34-48.
Johanson, J., & Vahlne, J. E. (1990). The mechanism of internationalisation. International Marketing Review, 7(4).
Johannessen, J. A., Olsen, B., & Lumpkin, G. T. (2001). Innovation as newness: what is new, how new, and new to whom?. European Journal of Innovation Management, 4(1), 20-31.
Johanson, J., & Vahlne, J. E. (2009). The Uppsala internationalisation process model revisited: From li-ability of foreignness to liability of outsidership. Journal of international business studies, 40(9), 1411-1431.
Kaplan, R. S. (2001). Strategic performance measurement and management in nonprofit organiza-tions. Nonprofit Management and Leadership, 11(3), 353-370.
Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: translating strategy into action. Har-vard Business Press.
Kaplan, R. S., & Norton, D. P. (2004). Strategy maps: Converting intangible assets into tangible out-comes. Harvard Business Press.
Kaplan, R. S., & Norton, D. P. (2007). Using the balanced scorecard as a strategic management sys-tem. Harvard business review, 85(7-8).
Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard – measures that drive performance. Harvard Business Review, 70(1), 71-79.
Kaplan, R., & Norton, D. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 83(7/8), 172-180.
Kaplan, R., & Norton, D. (1996a). Linking the balanced scorecard to strategy. California Management Review, 39(1), 53-79.
Kaplan, R., & Norton, D. (1996b). Using the balanced scorecard as a strategic management system. Harvard Business Review, 74(1), 75-85.
Kaplan, R., and Norton, D. (2000). Having trouble with your strategy? Then map it. Harvard Business Review, 78(5), 167-176.
Kaplan, R., and Norton, D. (2001). Transforming the balanced scorecard from performance measure-ment to strategic management: Part II. Accounting Horizons, 15(2), 147-160.
Kline, R. B. (2011). Principles and practice of structural equation modelling (3rd ed.). New York: Guil-ford Press.
Kossaï, M., & Piget, P. (2014). Adoption of information and communication technology and firm prof-itability: Empirical evidence from Tunisian SMEs. The Journal of High Technology Management Re-search, 25(1), 9-20.
Kothari, C. R. (2004). Research Methodology: Methods and Techniques (2nded.). New Delhi: New Age International Publishers.
Kylläheiko K., A. Jantunen, K. Puumalainen, S. Saarenketo and A. Tuppura. (2011).Innovation and in-ternationalization as growth strategies: The role of technological capabilities and appropriability. In-ternational Business Review, 20, 508–520.
Lee, J.-N. (2001). The impact of knowledge sharing, organisational capability and partnership quality on IS outsourcing success. Information & Management, 38, 323-35.
Leelakusolvong, V. (2009). Strategic Management and Organizational Effectiveness: A Case Study of Energy Group of Public Company in Thailand. Unpublished Dissertation. School of Public Admin-istration. National Institute of Development Administration. Thailand.
LeRoux, K. M. (2005). What drives nonprofit entrepreneurship? A look at budget trends of metro De-troit social services agencies. American Review of Public Administration, 35(4), 350-362.
Lins, S., Schneider, S., & Sunyaev, A. (2016). Trust is good, control is better: Creating secure clouds by continuous auditing. IEEE Transactions on Cloud Computing, 6(3), 890-903.
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