How to cite this paper
Hemati, M., Zarei, A., Karami, M & Karkehabadi, H. (2002). A hybrid algorithm of BSC and QFD to determine the criteria affecting implementation of successful outsourcing.Management Science Letters , 2(2), 655-664.
Refrences
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Bush, A.A., Taiwana, A., & Tsuji, H. (2008). An empirical investigation of the drivers of software outsourcing decisions in Japanese organizations. Information and Software Technology, 50(6), 499–510.
Davis, S., & Albright, T. (2004). An investigation of the effect of Balanced Scorecard implementation on financial performance. Management Accounting Research, 15, 135–153.
Lamminmaki, D. (2011). An examination of factors motivating hotel outsourcing. International Journal of Hospitality Management, 30, 963– 973.
Elmuti, D. (2003). The perceived impact of outsourcing on organizational performance. American Journal of Business, 18(2), 33-41.
Koskela, E., & Stenbacka, R. (2009). Equilibrium unemployment with outsourcing under labor market imperfections. Labor Economics, 16, 284–290.
Karimi Alaghehband, F., Rivard, S., Wu, S., & Goyette, S. (2011). An assessment of the use of transaction cost theory in information technology outsourcing. The Journal of Strategic Information Systems, 20, 125–138.
Huang, H.C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, 36(1), 209-218.
Wu, H.Y., Tzeng, G.H., & Chen, Y.H. (2009). A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard. Expert Systems with Applications, 36(6), 10135-10147
Lee, J.N., & Choi, B. (2011). Effects of initial and ongoing trust in IT outsourcing: A bilateral perspective. Information & Management, 48, 96–105.
James, J. H., Liou, H. S., Wang, C.C, & Hsu, S. L. ( 2011). A hybrid model for selection of an outsourcing provider. Applied Mathematical Modelling, 35, 5121–5133.
Kolawa A. (2004). Outsourcing is not the enemy. WallStreet Journal (Eastern Edition), February 24. pB-2.
Lacity, M., & Hirschheim, R. (1993). The Information Systems Analysis: Myths, Metaphors, and Realities. New York: John Willey and Sons.
Lee, S.F., Lo, K.K., Leung, R.F., & Sai, K.A. (2000). Strategy formulation framework for vocational education: Integrating SWOT Analysis, Balanced Scorecard, QFD Methodology and MBNQA educational criteria. Managerial Auditing Journal, 15(8), 407-423.
Makhijani N., Creelman, J. (2008). How leading organizations successfully implement corporate strategy with the balanced scorecard. The OTI Thought Leadership Series, 1, 1-16.
Neely, A., Mills, J., Gregory, M., Richards, H., Platts, K., & Bourne, M. (1996). Getting the Measure of Your Business. Works Management, University of Cambridge.
Ndubisi, N.O. (2011), Mindfulness, reliability, pre-emptive conflict handling, customer orientation and outcomes in Malaysia’s healthcare sector. Journal of Business Research, 40, 109–117.
Rigby, D. K. (2001). Management Tools, Global Results. Annual Survey of Senior Executives: Survey, Bain & Company, Boston MA, available at: www.bain.com.
Tangen, S. (2004). Professional practice performance Measurement: from philosophy to practice. International Journal of Productivity and Performance Management, 53(8), 26-37.
Thomas, P. (2004). Small business – case study: the time to diversify is before it’s too late. WallStreet Journal, (EasternEdition), March 2, p. B4.
UllahKhan, S., Niazi, M., & Rashid, A. (2011). Factors influencing clients in the selection of offshore software outsourcing vendors: An exploratory study using a systematic literature review. Journal of systems and software, 84(4), 686-699.
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard. Evaluation Program Planning, 34(1), 37-50.
Shi, X., Tsuji, H., & Zhang, S. (2011). Eliciting experts’ perceived risk of software offshore outsourcing incorporating individual heterogeneity. Expert Systems with Applications, 38: 2283–2291.
Moon, Y. (2010). Efforts and efficiency in partial outsourcing and investment timing strategy under market uncertainty. Computers & Industrial Engineering, 59: 24–33.
Tjader, Y.C., Shang, J.S., & Vargas, L.G. (2010). Offshore outsourcing decision making: A policy-maker’s perspective. European Journal of Operational Research, 207(1), 434–444.
Bush, A.A., Taiwana, A., & Tsuji, H. (2008). An empirical investigation of the drivers of software outsourcing decisions in Japanese organizations. Information and Software Technology, 50(6), 499–510.
Davis, S., & Albright, T. (2004). An investigation of the effect of Balanced Scorecard implementation on financial performance. Management Accounting Research, 15, 135–153.
Lamminmaki, D. (2011). An examination of factors motivating hotel outsourcing. International Journal of Hospitality Management, 30, 963– 973.
Elmuti, D. (2003). The perceived impact of outsourcing on organizational performance. American Journal of Business, 18(2), 33-41.
Koskela, E., & Stenbacka, R. (2009). Equilibrium unemployment with outsourcing under labor market imperfections. Labor Economics, 16, 284–290.
Karimi Alaghehband, F., Rivard, S., Wu, S., & Goyette, S. (2011). An assessment of the use of transaction cost theory in information technology outsourcing. The Journal of Strategic Information Systems, 20, 125–138.
Huang, H.C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, 36(1), 209-218.
Wu, H.Y., Tzeng, G.H., & Chen, Y.H. (2009). A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard. Expert Systems with Applications, 36(6), 10135-10147
Lee, J.N., & Choi, B. (2011). Effects of initial and ongoing trust in IT outsourcing: A bilateral perspective. Information & Management, 48, 96–105.
James, J. H., Liou, H. S., Wang, C.C, & Hsu, S. L. ( 2011). A hybrid model for selection of an outsourcing provider. Applied Mathematical Modelling, 35, 5121–5133.
Kolawa A. (2004). Outsourcing is not the enemy. WallStreet Journal (Eastern Edition), February 24. pB-2.
Lacity, M., & Hirschheim, R. (1993). The Information Systems Analysis: Myths, Metaphors, and Realities. New York: John Willey and Sons.
Lee, S.F., Lo, K.K., Leung, R.F., & Sai, K.A. (2000). Strategy formulation framework for vocational education: Integrating SWOT Analysis, Balanced Scorecard, QFD Methodology and MBNQA educational criteria. Managerial Auditing Journal, 15(8), 407-423.
Makhijani N., Creelman, J. (2008). How leading organizations successfully implement corporate strategy with the balanced scorecard. The OTI Thought Leadership Series, 1, 1-16.
Neely, A., Mills, J., Gregory, M., Richards, H., Platts, K., & Bourne, M. (1996). Getting the Measure of Your Business. Works Management, University of Cambridge.
Ndubisi, N.O. (2011), Mindfulness, reliability, pre-emptive conflict handling, customer orientation and outcomes in Malaysia’s healthcare sector. Journal of Business Research, 40, 109–117.
Rigby, D. K. (2001). Management Tools, Global Results. Annual Survey of Senior Executives: Survey, Bain & Company, Boston MA, available at: www.bain.com.
Tangen, S. (2004). Professional practice performance Measurement: from philosophy to practice. International Journal of Productivity and Performance Management, 53(8), 26-37.
Thomas, P. (2004). Small business – case study: the time to diversify is before it’s too late. WallStreet Journal, (EasternEdition), March 2, p. B4.
UllahKhan, S., Niazi, M., & Rashid, A. (2011). Factors influencing clients in the selection of offshore software outsourcing vendors: An exploratory study using a systematic literature review. Journal of systems and software, 84(4), 686-699.
Wu, H.Y., Lin, Y.K., & Chang, C.H. (2011). Performance evaluation of extension education centers in universities based on the balanced scorecard. Evaluation Program Planning, 34(1), 37-50.
Shi, X., Tsuji, H., & Zhang, S. (2011). Eliciting experts’ perceived risk of software offshore outsourcing incorporating individual heterogeneity. Expert Systems with Applications, 38: 2283–2291.
Moon, Y. (2010). Efforts and efficiency in partial outsourcing and investment timing strategy under market uncertainty. Computers & Industrial Engineering, 59: 24–33.
Tjader, Y.C., Shang, J.S., & Vargas, L.G. (2010). Offshore outsourcing decision making: A policy-maker’s perspective. European Journal of Operational Research, 207(1), 434–444.