How to cite this paper
Chia, S & Kee, D. (2018). Workplace bullying and task performance: A study on salespeople in retail industry.Management Science Letters , 8(6), 707-716.
Refrences
Agervold, M., & Mikkelsen, E. G. (2004). Relationships between bullying, psychosocial work environment and individual stress reactions. Work & Stress, 18(4), 336-351.
Alamer, A. R. A., Salamon, H. B., Qureshi, M. I., & Rasli, A. M. (2015). CSR's measuring corporate social responsibility practice in Islamic banking: A review. International Journal of Economics and Financial Issues, 5(1S).
Alkubaisi, M. M. (2015). How can Stress Affect Your Work Performance? Quantitative Field Study on Qatari Banking Sector. Business and Management Research, 4(1), 99.
Baruch, Y., & Holtom, B. C. (2008). Survey response rate levels and trends in organizational research. Human Relation, 61(68), 1139-1160.
Bryner, J. (2006). Job Stress Fuels Disease. Live Sci.
Chin, W. W. (1998). The partial least squares approach for structural equation modeling. In Modern methods for business research (pp. 195-336). NJ, US: Lawrence Erlbaum Associates.
Cowie, H., Naylor, P., Rivers, I., Smith, P. K., & Pereira, B. (2002). Measuring workplace bullying. Aggression and violent behavior, 7(1), 33-51.
Crank, J. P., Regoli, R., Hewitt, J. D., & Culbertson, R. G. (1995). Institutional and organizational antecedents of role stress, work alienation, and anomie among police executives. Criminal Justice and Behavior, 22(2), 152-171.
Edwards, J. R. (1992). A cybernetic theory of stress, coping, and well-being in organizations. Academy of Management Review, 17(2), 238-274.
Einarsen, S. (2000). Harassment and bullying at work: A review of the Scandinavian approach. Aggression and violent behavior, 5(4), 379-401.
Einarsen, S., Hoel, H., & Notelaers, G. (2009). Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised. Work & Stress, 23(1), 24-44.
Einarsen, S., Raknes, B. r. I., & Matthiesen, S. B. (1994). Bullying and harassment at work and their relationships to work environment quality: An exploratory study. European Journal of Work and Organizational Psychology, 4(4), 381-401.
Falk, R. F., & Miller, N. B. (1992). A Primer for Soft Modeling. Akron, OH: University of Akron Press.
Faulkner, B., & Patiar, A. (1997). Workplace induced stress among operational staff in the hotel industry. International Journal of Hospitality Management, 16(1), 99-117.
Greiner, A. (2008). An economic model of work-related stress. Journal of Economic Behaviour and Organization, 66(62), 335-356.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM): Sage Publications.
Hallberg, L. R. M. (2007). The origin of workplace bullying: experiences from the perspective of bully victims in the public service sector. Journal of Nursing management, 15(3), 332-341.
Hoobler, J. M., Rospenda, K. M., Lemmon, G., & Rosa, J. A. (2010). A within-subject longitudinal study of the effects of positive job experiences and generalized workplace harassment on well-being. Journal of Occupational Health Psychology, 15(4), 434.
Iftikhar, M., & Qureshi, M. I. (2014). Modeling the workplace bullying the mediator of “workplace climate-employee health” relationship. Journal of Management Info, 4(1), 96-124.
Kumar, A. (Producer). (2013, November 25). 70% Malaysian workers stressed, says Regus. Computerworld. Retrieved from http://www.computerworld.com.my/
Langerak, F. (2001). Effects of market orientation on the behaviors of salespersons and purchasers, channel relationships, and performance of manufacturers. International journal of Research in Marketing, 18(3), 221-234.
Loh, J., Restubog, S. L. D., & Zagenczyk, T. J. (2010). Consequences of workplace bullying on employee identification and satisfaction among Australians and Singaporeans. Journal of Cross-Cultural Psychology, 41(42), 236-252.
MacKenzie, S. B., Podsakoff, P. M., & Jarvis, C. B. (2005). The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of Applied Psychology, 90(4), 710.
Man, R. (2010). Pesakit mental bertambah. Retrieved from http://ww1.utusan.com.my/
Milot, P. (2012). Power up your life & make stress work 4 you: A do-it-yourself handbook on managing stress efficiently: Bloomington, IN: Xlibris LLC.
Montgomery, D. C., Blodgett, J. G., & Barnes, J. H. (1996). A model of financial securities salespersons' job stress. The Journal od Services Marketing, 10(13), 21-38.
Nelson, D. L., & Quick, J. C. (2013). Organizational behavior: Science, the real world, and you: Cengage learning.
Nielsen, M. B., Matthiesen, S. B., & Einarsen, S. (2010). The impact of methodological moderators on prevalence rates of workplace bullying. A meta‐analysis. Journal of Occupational and Organizational Psychology, 83(4), 955-979.
Pagon, M., Spector, P. E., Cooper, C. L., & Lobnikar, B. (2011). Managers in suits and managers in uniforms: Sources of stress and occupational outcomes. International Journal of Police Science and Management, 13, 211-222.
Porter, L. W., & Lawler, E. E. (1968). Management attitudes and performance. Homewood IL.: Richard D. Irwin Company.
Prayogo, L., Pranoto, B., & Purba, H. (2017). Employee satisfaction analysis with human resource index. Management Science Letters, 7(5), 233-240.
Quick, J. C., & Henderson, D. F. (2016). Occupational stress: preventing suffering, enhancing wellbeing. International journal of environmental research and public health, 13(5), 459.
Qureshi, M. I., Iftikhar, M., Janjua, S. Y., Zaman, K., Raja, U. M., & Javed, Y. (2015). Empirical investigation of mobbing, stress and employees’ behavior at work place: quantitatively refining a qualitative model. Quality & Quantity, 49(1), 93-113.
Qureshi, M. I., Rasli, A. M., & Zaman, K. (2014). A new trilogy to understand the relationship among organizational climate, workplace bullying and employee health. Arab Economic and Business Journal, 9(2), 133-146.
Rohany, N. (2003). Isu-isu kaunseling dan perkembangan kerjaya. Kuala Lumpur: Utusan Publication and Distributors Sdn Bhd.
Siu, O. l. (2003). Job stress and job performance among employees in Hong Kong: The role of Chinese work values and organizational commitment. International journal of psychology, 38(6), 337-347.
WBI. (2010). Results of the 2001 WBI US workplace bullying survey. Retrieved from http://www.workplacebullying.org/
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.
Wong, C.-S., Wong, Y.-t., Hui, C., & Law, K. S. (2001). The significant role of Chinese employees’ organizational commitment: Implications for managing employees in Chinese societies. Journal of World Business, 36(3), 326-340.
Yeh, C. W., & Wang, C. Y. (2014). The influence of workplace bullying to job stress in Taiwan. Economic World, 2(2), 92-99.
Zapf, D. (1999). Organisational, work group related and personal causes of mobbing/bullying at work. International Journal of Manpower, 20(1/2), 70-85.
Alamer, A. R. A., Salamon, H. B., Qureshi, M. I., & Rasli, A. M. (2015). CSR's measuring corporate social responsibility practice in Islamic banking: A review. International Journal of Economics and Financial Issues, 5(1S).
Alkubaisi, M. M. (2015). How can Stress Affect Your Work Performance? Quantitative Field Study on Qatari Banking Sector. Business and Management Research, 4(1), 99.
Baruch, Y., & Holtom, B. C. (2008). Survey response rate levels and trends in organizational research. Human Relation, 61(68), 1139-1160.
Bryner, J. (2006). Job Stress Fuels Disease. Live Sci.
Chin, W. W. (1998). The partial least squares approach for structural equation modeling. In Modern methods for business research (pp. 195-336). NJ, US: Lawrence Erlbaum Associates.
Cowie, H., Naylor, P., Rivers, I., Smith, P. K., & Pereira, B. (2002). Measuring workplace bullying. Aggression and violent behavior, 7(1), 33-51.
Crank, J. P., Regoli, R., Hewitt, J. D., & Culbertson, R. G. (1995). Institutional and organizational antecedents of role stress, work alienation, and anomie among police executives. Criminal Justice and Behavior, 22(2), 152-171.
Edwards, J. R. (1992). A cybernetic theory of stress, coping, and well-being in organizations. Academy of Management Review, 17(2), 238-274.
Einarsen, S. (2000). Harassment and bullying at work: A review of the Scandinavian approach. Aggression and violent behavior, 5(4), 379-401.
Einarsen, S., Hoel, H., & Notelaers, G. (2009). Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised. Work & Stress, 23(1), 24-44.
Einarsen, S., Raknes, B. r. I., & Matthiesen, S. B. (1994). Bullying and harassment at work and their relationships to work environment quality: An exploratory study. European Journal of Work and Organizational Psychology, 4(4), 381-401.
Falk, R. F., & Miller, N. B. (1992). A Primer for Soft Modeling. Akron, OH: University of Akron Press.
Faulkner, B., & Patiar, A. (1997). Workplace induced stress among operational staff in the hotel industry. International Journal of Hospitality Management, 16(1), 99-117.
Greiner, A. (2008). An economic model of work-related stress. Journal of Economic Behaviour and Organization, 66(62), 335-356.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM): Sage Publications.
Hallberg, L. R. M. (2007). The origin of workplace bullying: experiences from the perspective of bully victims in the public service sector. Journal of Nursing management, 15(3), 332-341.
Hoobler, J. M., Rospenda, K. M., Lemmon, G., & Rosa, J. A. (2010). A within-subject longitudinal study of the effects of positive job experiences and generalized workplace harassment on well-being. Journal of Occupational Health Psychology, 15(4), 434.
Iftikhar, M., & Qureshi, M. I. (2014). Modeling the workplace bullying the mediator of “workplace climate-employee health” relationship. Journal of Management Info, 4(1), 96-124.
Kumar, A. (Producer). (2013, November 25). 70% Malaysian workers stressed, says Regus. Computerworld. Retrieved from http://www.computerworld.com.my/
Langerak, F. (2001). Effects of market orientation on the behaviors of salespersons and purchasers, channel relationships, and performance of manufacturers. International journal of Research in Marketing, 18(3), 221-234.
Loh, J., Restubog, S. L. D., & Zagenczyk, T. J. (2010). Consequences of workplace bullying on employee identification and satisfaction among Australians and Singaporeans. Journal of Cross-Cultural Psychology, 41(42), 236-252.
MacKenzie, S. B., Podsakoff, P. M., & Jarvis, C. B. (2005). The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of Applied Psychology, 90(4), 710.
Man, R. (2010). Pesakit mental bertambah. Retrieved from http://ww1.utusan.com.my/
Milot, P. (2012). Power up your life & make stress work 4 you: A do-it-yourself handbook on managing stress efficiently: Bloomington, IN: Xlibris LLC.
Montgomery, D. C., Blodgett, J. G., & Barnes, J. H. (1996). A model of financial securities salespersons' job stress. The Journal od Services Marketing, 10(13), 21-38.
Nelson, D. L., & Quick, J. C. (2013). Organizational behavior: Science, the real world, and you: Cengage learning.
Nielsen, M. B., Matthiesen, S. B., & Einarsen, S. (2010). The impact of methodological moderators on prevalence rates of workplace bullying. A meta‐analysis. Journal of Occupational and Organizational Psychology, 83(4), 955-979.
Pagon, M., Spector, P. E., Cooper, C. L., & Lobnikar, B. (2011). Managers in suits and managers in uniforms: Sources of stress and occupational outcomes. International Journal of Police Science and Management, 13, 211-222.
Porter, L. W., & Lawler, E. E. (1968). Management attitudes and performance. Homewood IL.: Richard D. Irwin Company.
Prayogo, L., Pranoto, B., & Purba, H. (2017). Employee satisfaction analysis with human resource index. Management Science Letters, 7(5), 233-240.
Quick, J. C., & Henderson, D. F. (2016). Occupational stress: preventing suffering, enhancing wellbeing. International journal of environmental research and public health, 13(5), 459.
Qureshi, M. I., Iftikhar, M., Janjua, S. Y., Zaman, K., Raja, U. M., & Javed, Y. (2015). Empirical investigation of mobbing, stress and employees’ behavior at work place: quantitatively refining a qualitative model. Quality & Quantity, 49(1), 93-113.
Qureshi, M. I., Rasli, A. M., & Zaman, K. (2014). A new trilogy to understand the relationship among organizational climate, workplace bullying and employee health. Arab Economic and Business Journal, 9(2), 133-146.
Rohany, N. (2003). Isu-isu kaunseling dan perkembangan kerjaya. Kuala Lumpur: Utusan Publication and Distributors Sdn Bhd.
Siu, O. l. (2003). Job stress and job performance among employees in Hong Kong: The role of Chinese work values and organizational commitment. International journal of psychology, 38(6), 337-347.
WBI. (2010). Results of the 2001 WBI US workplace bullying survey. Retrieved from http://www.workplacebullying.org/
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.
Wong, C.-S., Wong, Y.-t., Hui, C., & Law, K. S. (2001). The significant role of Chinese employees’ organizational commitment: Implications for managing employees in Chinese societies. Journal of World Business, 36(3), 326-340.
Yeh, C. W., & Wang, C. Y. (2014). The influence of workplace bullying to job stress in Taiwan. Economic World, 2(2), 92-99.
Zapf, D. (1999). Organisational, work group related and personal causes of mobbing/bullying at work. International Journal of Manpower, 20(1/2), 70-85.