How to cite this paper
Bahadorana, H., Babadadi, A & Haghighi, S. (2011). An empirical study on evaluating training program: A case study of university employee.Management Science Letters , 1(3), 247-252.
Refrences
Arthur, G. (1994). Customer-service training in academic libraries. The Journal of Academic Librarianship, 20(4), 219-222.
Daly, A., Grove, S. J., Dorsch, M. J., & Fisk, R. P. (2009). The impact of improvisation training on service employees in a European airline: a case study type: Case study. European Journal of Marketing, 43(3-4), 459-471.
Ducharme, J. M., & Feldman, M. A. ( 1992). Comparison of staff training strategies to promote generalized teaching skills. Journal of Applied Behavior Analysis, 25, 165-179.
Galloway, L., & Ho, S. (1996). A model of service quality for training. Training for Quality, 4(1), 19-26.
Kirkpatrick, D. L. (1994). Evaluating Training Programs: The Four Levels. San Francisco, CA: Berrett-Koehler
Likert, R. (1932). A Technique for the Measurement of Attitudes. Archives of Psychology, 140, 1–55.
McDonnell, A., Sturmey, P., Oliver, C. Cunningham, J., Hayes, S., Galvin, M., Walshe, C., & Cunningham, C. (2008). The effects of staff training on staff confidence and challenging behavior in services for people with autism spectrum disorders. Research in Autism Spectrum Disorders, 2(2), 311-319.
McDonnell, A. (1997). Training care staff to manage challenging behaviour: An evaluation of a three-day course. British Journal of Developmental Disabilities, 43, 156–161.
Reid, D. H., Rotholz, D. H., Parsons, M. B., Braswell, B. A., Green, C.W., & Schell, R. M. (2003). Training human service supervisors in aspects of PBS. Journal of Positive Behavior Intervention, 5, 35–46.
Rice, M. E., Helzel, M. F., Varney, D. W., & Quinsey, V. L. (1985). Crisis prevention and intervention training for psychiatric hospital staff. American Journal of Community Psychology, 13, 289–304.
Richman, G. S., Riordan, M. R., Reiss, M. L., Pyles, D. A. M., & Bailey, J. S. (1988). The effects of self-monitoring and supervisor feedback on staff performance in a residential setting. Journal of Applied Behavior Analysis, 21, 401-409.
Daly, A., Grove, S. J., Dorsch, M. J., & Fisk, R. P. (2009). The impact of improvisation training on service employees in a European airline: a case study type: Case study. European Journal of Marketing, 43(3-4), 459-471.
Ducharme, J. M., & Feldman, M. A. ( 1992). Comparison of staff training strategies to promote generalized teaching skills. Journal of Applied Behavior Analysis, 25, 165-179.
Galloway, L., & Ho, S. (1996). A model of service quality for training. Training for Quality, 4(1), 19-26.
Kirkpatrick, D. L. (1994). Evaluating Training Programs: The Four Levels. San Francisco, CA: Berrett-Koehler
Likert, R. (1932). A Technique for the Measurement of Attitudes. Archives of Psychology, 140, 1–55.
McDonnell, A., Sturmey, P., Oliver, C. Cunningham, J., Hayes, S., Galvin, M., Walshe, C., & Cunningham, C. (2008). The effects of staff training on staff confidence and challenging behavior in services for people with autism spectrum disorders. Research in Autism Spectrum Disorders, 2(2), 311-319.
McDonnell, A. (1997). Training care staff to manage challenging behaviour: An evaluation of a three-day course. British Journal of Developmental Disabilities, 43, 156–161.
Reid, D. H., Rotholz, D. H., Parsons, M. B., Braswell, B. A., Green, C.W., & Schell, R. M. (2003). Training human service supervisors in aspects of PBS. Journal of Positive Behavior Intervention, 5, 35–46.
Rice, M. E., Helzel, M. F., Varney, D. W., & Quinsey, V. L. (1985). Crisis prevention and intervention training for psychiatric hospital staff. American Journal of Community Psychology, 13, 289–304.
Richman, G. S., Riordan, M. R., Reiss, M. L., Pyles, D. A. M., & Bailey, J. S. (1988). The effects of self-monitoring and supervisor feedback on staff performance in a residential setting. Journal of Applied Behavior Analysis, 21, 401-409.