How to cite this paper
Afrashteh, H., Azad, N & Hanzayy, S. (2014). The effects of online shopping on the customer loyalty.Management Science Letters , 4(9), 2077-2086.
Refrences
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Al-Khalifa, A. S., & Al-Khalifa, H. S. (2012). Do-It-Yourself object identification using augmented reality for visually impaired people (pp. 560-565). Springer Berlin Heidelberg.
Au, N., Ngai, E. W., & Cheng, T. E. (2008). Extending the understanding of end user information systems satisfaction formation: An equitable needs fulfillment model approach. MIS quarterly, 32(1), 43-66.
Chang, H. H., & Chen, S. W. (2008). The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator. Online Information Review, 32(6), 818-841.
Eggert, A., & Ulaga, W. (2002). Customer perceived value: a substitute for satisfaction in business markets?. Journal of Business & industrial marketing,17(2/3), 107-118.
Erdo?mu?, ?. E., & Cicek, M. (2012). The impact of social media marketing on brand loyalty. Procedia-Social and Behavioral Sciences, 58, 1353-1360.
Fornell, C., Mithas, S., Morgeson III, F. V., & Krishnan, M. S. (2006). Customer satisfaction and stock prices: High returns, low risk. Journal of marketing,70(1), 3-14.
Hong, Z., & Yintao, B. (2012). Analysis and Research on Haier Group & apos; s Website Construction Based on Cybermarketing-orientation. Physics Procedia,24, 1298-1303.
Jones, M. Y., Spence, M. T., & Vallaster, C. (2008). Creating emotions via B2C websites. Business Horizons, 51(5), 419-428.
Liu, Y. (2007). The long-term impact of loyalty programs on consumer purchase behavior and loyalty. Journal of Marketing, 71(4), 19-35.
Nielsen, H. J. (2005). New media and new roles of librarianship: illustrated by a literary website of Danish libraries. New Library World, 106(11/12), 510-518.
Rust, R. T., Zeithaml, V. A., & Lemon, K. N. (2001). Driving customer equity: How customer lifetime value is reshaping corporate strategy. Simon and Schuster.
Yoon, V. Y., Hostler, R. E., Guo, Z., & Guimaraes, T. (2013). Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty. Decision Support Systems, 55(4), 883-893.
Yusof, N. M., Aladdin, A., Lateh, N. H., Ramli, S., Yoan, R. S., & Yusof, M. S. (2011). The Translation of Foreign Language Teaching and Learning Materials for Universiti Kebangsaan Malaysia Website: Preliminary Problems and Challenges. Procedia-Social and Behavioral Sciences, 18, 522-526.
Zalatar, W. F. (2012). Evaluating the Quality of C2C Online Buy and Sell Websites Using Dimensions of E-Quality. Procedia-Social and Behavioral Sciences, 40, 71-76.
Al-Khalifa, A. S., & Al-Khalifa, H. S. (2012). Do-It-Yourself object identification using augmented reality for visually impaired people (pp. 560-565). Springer Berlin Heidelberg.
Au, N., Ngai, E. W., & Cheng, T. E. (2008). Extending the understanding of end user information systems satisfaction formation: An equitable needs fulfillment model approach. MIS quarterly, 32(1), 43-66.
Chang, H. H., & Chen, S. W. (2008). The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator. Online Information Review, 32(6), 818-841.
Eggert, A., & Ulaga, W. (2002). Customer perceived value: a substitute for satisfaction in business markets?. Journal of Business & industrial marketing,17(2/3), 107-118.
Erdo?mu?, ?. E., & Cicek, M. (2012). The impact of social media marketing on brand loyalty. Procedia-Social and Behavioral Sciences, 58, 1353-1360.
Fornell, C., Mithas, S., Morgeson III, F. V., & Krishnan, M. S. (2006). Customer satisfaction and stock prices: High returns, low risk. Journal of marketing,70(1), 3-14.
Hong, Z., & Yintao, B. (2012). Analysis and Research on Haier Group & apos; s Website Construction Based on Cybermarketing-orientation. Physics Procedia,24, 1298-1303.
Jones, M. Y., Spence, M. T., & Vallaster, C. (2008). Creating emotions via B2C websites. Business Horizons, 51(5), 419-428.
Liu, Y. (2007). The long-term impact of loyalty programs on consumer purchase behavior and loyalty. Journal of Marketing, 71(4), 19-35.
Nielsen, H. J. (2005). New media and new roles of librarianship: illustrated by a literary website of Danish libraries. New Library World, 106(11/12), 510-518.
Rust, R. T., Zeithaml, V. A., & Lemon, K. N. (2001). Driving customer equity: How customer lifetime value is reshaping corporate strategy. Simon and Schuster.
Yoon, V. Y., Hostler, R. E., Guo, Z., & Guimaraes, T. (2013). Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty. Decision Support Systems, 55(4), 883-893.
Yusof, N. M., Aladdin, A., Lateh, N. H., Ramli, S., Yoan, R. S., & Yusof, M. S. (2011). The Translation of Foreign Language Teaching and Learning Materials for Universiti Kebangsaan Malaysia Website: Preliminary Problems and Challenges. Procedia-Social and Behavioral Sciences, 18, 522-526.
Zalatar, W. F. (2012). Evaluating the Quality of C2C Online Buy and Sell Websites Using Dimensions of E-Quality. Procedia-Social and Behavioral Sciences, 40, 71-76.