How to cite this paper
Akhorshaideh, A., Freijat, S., Al-Hyari, H., Hammouri, Q., Alfraheed, M & Hammouri, S. (2024). The impact of IT tools on project management efficiency in the public sector: The mediating role of team communication.Journal of Project Management, 9(4), 345-352.
Refrences
Abu-Shanab, E., Al-Sebae, M., & Hammouri, Q. (2016). Justifying the Investment of Information Technology Projects: A Case Study from Jordan. In The 15th Scientific Annual Conference of Sustainability and Competitiveness in Busi-ness. Al Zaytoonah University, Amman, Jordan (pp. 55-64).
Abu-Shanab, E., Hammouri, Q., & Al-Sebae, M. T. (2018). Justifying IT Investment: Extension of a Model using a Case Study from Jordan.
Anders, A. (2016). Team communication platforms and emergent social collaboration practices. International Journal of Business Communication, 53(2), 224-261.
Antonio, J. (2023). Effective Communication: A Cornerstone of Successful Management. Journal Dimensie Manage-ment and Public Sector, 4(3), 1-6.
Baul, S., Rana, M. R., Adan, S. K., Tafannum, N., & Alam, F. (2022). Analyzing Different Software Project Manage-ment Tools and Proposing A New Project Management Tool Using Process Re-engineering On Open-source and SAAS Platforms for A Developing Country Like Bangladesh. International Journal of Advances in Electronics and Computer Science, 9.
Bhatti, S. H., Kiyani, S. K., Dust, S. B., & Zakariya, R. (2021). The impact of ethical leadership on project success: the mediating role of trust and knowledge sharing. International Journal of Managing Projects in Business, 14(4), 982-998.
Bond-Barnard, T. J., Fletcher, L., & Steyn, H. (2018). Linking trust and collaboration in project teams to project man-agement success. International Journal of Managing Projects in Business, 11(2), 432-457.
Cichosz, M., Wallenburg, C. M., & Knemeyer, A. M. (2020). Digital transformation at logistics service providers: bar-riers, success factors and leading practices. The International Journal of Logistics Management, 31(2), 209-238.
Cutler, R., Hosseinkashi, Y., Pool, J., Filipi, S., Aichner, R., Tu, Y., & Gehrke, J. (2021). Meeting effectiveness and in-clusiveness in remote collaboration. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1), 1-29.
Dandis, A. O., Wright, L. T., Wallace-Williams, D. M., Mukattash, I., Al Haj Eid, M., & Cai, H. (2021). Enhancing con-sumers’ self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediat-ing role of customer satisfaction. Cogent Business & Management, 8(1), 1892256.
Dick-Sagoe, C., Lee, K. Y., Odoom, D., & Boateng, P. O. (2023). Stakeholder perceptions on causes and effects of pub-lic project failures in Ghana. Humanities and Social Sciences Communications, 10(1), 1-9.
Dodgson, M., Ash, S., Andrews, J., & Phillips, N. (2022). Managing technology-enabled innovation in a professional services firm: a cooperative case study. Academy of Management Discoveries, 8(4), 509-530.
Evans, S. K., Pearce, K. E., Vitak, J., & Treem, J. W. (2017). Explicating affordances: A conceptual framework for un-derstanding affordances in communication research. Journal of computer-mediated communication, 22(1), 35-52.
Fung, H. P. (2014). Relationships among team trust, team cohesion, team satisfaction, team effectiveness and project performance as perceived by project managers in Malaysia. Australian Journal of Basic and Applied Sciences, 8(8), 205-216.
Ghansah, F. A., Owusu-Manu, D. G., & Ayarkwa, J. (2021). Project management processes in the adoption of smart building technologies: a systematic review of constraints. Smart and Sustainable Built Environment, 10(2), 208-226.
Gunatilake, H., Grundy, J., Hoda, R., & Mueller, I. (2024). The impact of human aspects on the interactions between software developers and end-users in software engineering: A systematic literature review. Information and Software Technology, 107489.
Hacker, J. V., Johnson, M., Saunders, C., & Thayer, A. L. (2019). Trust in virtual teams: A multidisciplinary review and integration. Australasian Journal of Information Systems, 23.
Hammouri, Q., & Abu-Shanab, E. A. (2020). Major factors influencing the adoption of cloud computing in Jor-dan. International Journal of Technology and Human Interaction (IJTHI), 16(4), 55-69.
Haverila, M., Haverila, K., McLaughlin, C., & Arora, M. (2022). Engagement, participation, and relationship quality in the context of co-creation in brand communities. Journal of Marketing Analytics, 1-18.
Ilavarasi, I. (2024). Enhancing Workplace Productivity: A Review of Effective Communication Techniques and Their Role in Fostering Team Collaboration and Conflict Resolution. International Journal for Multidimensional Research Perspectives, 2(4), 33-45.
Jitpaiboon, T., Smith, S. M., & Gu, Q. (2019). Critical success factors affecting project performance: An analysis of tools, practices, and managerial support. Project Management Journal, 50(3), 271-287.
Jones, P. (2018). Contexts of co-creation: Designing with system stakeholders. Systemic design: Theory, methods, and practice, 3-52.
Joshi, A. W. (2009). Continuous supplier performance improvement: Effects of collaborative communication and con-trol. Journal of marketing, 73(1), 133-150.
Kabeyi, M. J. B. (2019). Evolution of project management, monitoring and evaluation, with historical events and pro-jects that have shaped the development of project management as a profession. Int J Sci Res, 8(12), 63-79.
Kim, M., Ji, S., & Jun, H. (2017). BIM-based file synchronization and permission management system for architectural design collaboration. Journal of Asian Architecture and Building Engineering, 16(3), 511-518.
Kovaitė, K., Šūmakaris, P., & Stankevičienė, J. (2020). Digital communication channels in Industry 4.0 implementation: The role of internal communication. Management: Journal of Contemporary Management Issues, 25(1), 171-191.
Kwofie, T. E., Aigbavboa, C., & Baiden-Amissah, A. (2020). Ontology of the communication performance prospects of building information modelling adoption among project teams in construction project delivery. Journal of construc-tion in developing countries, 25(1), 21-43.
Love, P. E., & Matthews, J. (2022). When ‘less is more’: The rationale for an adaptive toolbox to manage the risk and uncertainty of rework. Developments in the Built Environment, 12, 100084.
Marinho, M., Sampaio, S., & Moura, H. (2018). Managing uncertainty in software projects. Innovations in Systems and Software Engineering, 14, 157-181.
Masadeh, R. E., Majali, S., Almajali, H., AlAmayreh, E., Thurasamy, R., & Almajali, D. (2024). Antecedents of infor-mation and communication technology adoption among organizations: Empirical study in Jordan. International Journal of Data and Network Science, 8(3), 1829-1838.
Mato-Santiso, V., Rey-García, M., & Sanzo-Pérez, M. J. (2021). Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder rela-tionship marketing. Public Relations Review, 47(4), 102074.
McLoughlin, C., Patel, K. D., O’Callaghan, T., & Reeves, S. (2018). The use of virtual communities of practice to im-prove interprofessional collaboration and education: findings from an integrated review. Journal of interprofessional care, 32(2), 136-142.
Murni, S. (2024). Impact of Project Management Software on Team Collaboration and Efficiency in Marketing Projects in Indonesia. International Journal of Project Management, 6(2), 75-86.
Pellerin, R., Perrier, N., Guillot, X., & Léger, P. M. (2013). Project management software utilization and project per-formance. Procedia Technology, 9, 857-866.
Radhakrishnan, A., Zaveri, J., David, D., & Davis, J. S. (2022). The impact of project team characteristics and client col-laboration on project agility and project success: An empirical study. European Management Journal, 40(5), 758-777.
Raed, H., Qawasmeh, E., Alserhan, A., Ahmad, H., Hammouri, Q., Halim, M., & Darawsheh, D. (2023). Utilizing busi-ness intelligence and digital transformation and leadership to enhance employee job satisfaction and business added value in greater Amman municipality. International Journal of Data and Network Science, 7(3), 1077-1084.
Rahman, M. A. U., Roman, M., Ahmad, S., Jan, M. S., & Nawab, H. U. (2021). Optimizing Collaboration: Insights Into Inter-Team Coordination and Self-Management In Distributed Agile Software Development. Webology (ISSN: 1735-188X), 18(5).
Ramesh, E., Babu, D. R., & Rao, P. R. (2018). The impact of project management in achieving project success-Empirical study. International Journal of Mechanical Engineering and Technology, 9(13), 237-247.
Schneider, K., Klünder, J., Kortum, F., Handke, L., Straube, J., & Kauffeld, S. (2018). Positive affect through interac-tions in meetings: The role of proactive and supportive statements. Journal of Systems and Software, 143, 59-70.
Shirodkar, S. (2020). Learning Microsoft Project 2019: Streamline project, resource, and schedule management with Microsoft's project management software. Packt Publishing Ltd.
Silva, C. C. (2019). A Framework to Evaluate the Impact of ICT Usage on Collaborative Product Development Perfor-mance in Manufacturing Firms. New Waves in Innovation Management Research (ISPIM Insights), 191.
Spalek, S. (2014). Finding a new way to increase project management efficiency in terms of time reduction. Inzinerine Ekonomika-Engineering Economics, 25(5), 538-548.
Swart, K., Bond-Barnard, T., & Chugh, R. (2022). Challenges and critical success factors of digital communication, col-laboration and knowledge sharing in project management virtual teams: a review. International Journal of Infor-mation Systems and Project Management, 10(4), 84-103.
Sweis, R. J., Ghalion, R., El-Mashaleh, M., Amayreh, I., Niveen, A. S., & Al Balkhi, W. (2019). The effects of training and motivating employees on improving performance of construction companies: The case of Jordan. International Journal of Information, Business and Management, 11(2), 179-211.
Tajvidi, M., Richard, M. O., Wang, Y., & Hajli, N. (2020). Brand co-creation through social commerce information sharing: The role of social media. Journal of Business Research, 121, 476-486.
Valls, V., González‐Romá, V., & Tomás, I. (2016). Linking educational diversity and team performance: Team commu-nication quality and innovation team climate matter. Journal of Occupational and Organizational Psychology, 89(4), 751-771.
Vanamali, S. (2023). Personality Development and Communication Skills. Academic Guru Publishing House.
Wang, J., Yuan, Z., He, Z., Zhou, F., & Wu, Z. (2021). Critical factors affecting team work efficiency in BIM-Based col-laborative design: An empirical study in China. Buildings, 11(10), 486.
Weflen, E., MacKenzie, C. A., & Rivero, I. V. (2022). An influence diagram approach to automating lead time estima-tion in Agile Kanban project management. Expert Systems with Applications, 187, 115866.
Yeoh, W., & Popovič, A. (2016). Extending the understanding of critical success factors for implementing business in-telligence systems. Journal of the association for information science and technology, 67(1), 134-147.
Zada, M., Khan, J., Saeed, I., Zada, S., & Jun, Z. Y. (2023). Linking public leadership with project management effec-tiveness: Mediating role of goal clarity and moderating role of top management support. Heliyon, 9(5).
Zahra, O. F., Amel, N., Soufiane, O., & Mohamed, K. (2024). From Platforms to Online Communication Tools. DIROSAT: Journal of Education, Social Sciences & Humanities, 2(3), 130-147.
Zeng, S., Lin, X., & Zhou, L. (2023). Factors affecting consumer attitudes towards using digital media platforms on health knowledge communication: Findings of cognition–affect–conation pattern. Frontiers in Psychology, 14, 1008427.
Abu-Shanab, E., Hammouri, Q., & Al-Sebae, M. T. (2018). Justifying IT Investment: Extension of a Model using a Case Study from Jordan.
Anders, A. (2016). Team communication platforms and emergent social collaboration practices. International Journal of Business Communication, 53(2), 224-261.
Antonio, J. (2023). Effective Communication: A Cornerstone of Successful Management. Journal Dimensie Manage-ment and Public Sector, 4(3), 1-6.
Baul, S., Rana, M. R., Adan, S. K., Tafannum, N., & Alam, F. (2022). Analyzing Different Software Project Manage-ment Tools and Proposing A New Project Management Tool Using Process Re-engineering On Open-source and SAAS Platforms for A Developing Country Like Bangladesh. International Journal of Advances in Electronics and Computer Science, 9.
Bhatti, S. H., Kiyani, S. K., Dust, S. B., & Zakariya, R. (2021). The impact of ethical leadership on project success: the mediating role of trust and knowledge sharing. International Journal of Managing Projects in Business, 14(4), 982-998.
Bond-Barnard, T. J., Fletcher, L., & Steyn, H. (2018). Linking trust and collaboration in project teams to project man-agement success. International Journal of Managing Projects in Business, 11(2), 432-457.
Cichosz, M., Wallenburg, C. M., & Knemeyer, A. M. (2020). Digital transformation at logistics service providers: bar-riers, success factors and leading practices. The International Journal of Logistics Management, 31(2), 209-238.
Cutler, R., Hosseinkashi, Y., Pool, J., Filipi, S., Aichner, R., Tu, Y., & Gehrke, J. (2021). Meeting effectiveness and in-clusiveness in remote collaboration. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1), 1-29.
Dandis, A. O., Wright, L. T., Wallace-Williams, D. M., Mukattash, I., Al Haj Eid, M., & Cai, H. (2021). Enhancing con-sumers’ self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediat-ing role of customer satisfaction. Cogent Business & Management, 8(1), 1892256.
Dick-Sagoe, C., Lee, K. Y., Odoom, D., & Boateng, P. O. (2023). Stakeholder perceptions on causes and effects of pub-lic project failures in Ghana. Humanities and Social Sciences Communications, 10(1), 1-9.
Dodgson, M., Ash, S., Andrews, J., & Phillips, N. (2022). Managing technology-enabled innovation in a professional services firm: a cooperative case study. Academy of Management Discoveries, 8(4), 509-530.
Evans, S. K., Pearce, K. E., Vitak, J., & Treem, J. W. (2017). Explicating affordances: A conceptual framework for un-derstanding affordances in communication research. Journal of computer-mediated communication, 22(1), 35-52.
Fung, H. P. (2014). Relationships among team trust, team cohesion, team satisfaction, team effectiveness and project performance as perceived by project managers in Malaysia. Australian Journal of Basic and Applied Sciences, 8(8), 205-216.
Ghansah, F. A., Owusu-Manu, D. G., & Ayarkwa, J. (2021). Project management processes in the adoption of smart building technologies: a systematic review of constraints. Smart and Sustainable Built Environment, 10(2), 208-226.
Gunatilake, H., Grundy, J., Hoda, R., & Mueller, I. (2024). The impact of human aspects on the interactions between software developers and end-users in software engineering: A systematic literature review. Information and Software Technology, 107489.
Hacker, J. V., Johnson, M., Saunders, C., & Thayer, A. L. (2019). Trust in virtual teams: A multidisciplinary review and integration. Australasian Journal of Information Systems, 23.
Hammouri, Q., & Abu-Shanab, E. A. (2020). Major factors influencing the adoption of cloud computing in Jor-dan. International Journal of Technology and Human Interaction (IJTHI), 16(4), 55-69.
Haverila, M., Haverila, K., McLaughlin, C., & Arora, M. (2022). Engagement, participation, and relationship quality in the context of co-creation in brand communities. Journal of Marketing Analytics, 1-18.
Ilavarasi, I. (2024). Enhancing Workplace Productivity: A Review of Effective Communication Techniques and Their Role in Fostering Team Collaboration and Conflict Resolution. International Journal for Multidimensional Research Perspectives, 2(4), 33-45.
Jitpaiboon, T., Smith, S. M., & Gu, Q. (2019). Critical success factors affecting project performance: An analysis of tools, practices, and managerial support. Project Management Journal, 50(3), 271-287.
Jones, P. (2018). Contexts of co-creation: Designing with system stakeholders. Systemic design: Theory, methods, and practice, 3-52.
Joshi, A. W. (2009). Continuous supplier performance improvement: Effects of collaborative communication and con-trol. Journal of marketing, 73(1), 133-150.
Kabeyi, M. J. B. (2019). Evolution of project management, monitoring and evaluation, with historical events and pro-jects that have shaped the development of project management as a profession. Int J Sci Res, 8(12), 63-79.
Kim, M., Ji, S., & Jun, H. (2017). BIM-based file synchronization and permission management system for architectural design collaboration. Journal of Asian Architecture and Building Engineering, 16(3), 511-518.
Kovaitė, K., Šūmakaris, P., & Stankevičienė, J. (2020). Digital communication channels in Industry 4.0 implementation: The role of internal communication. Management: Journal of Contemporary Management Issues, 25(1), 171-191.
Kwofie, T. E., Aigbavboa, C., & Baiden-Amissah, A. (2020). Ontology of the communication performance prospects of building information modelling adoption among project teams in construction project delivery. Journal of construc-tion in developing countries, 25(1), 21-43.
Love, P. E., & Matthews, J. (2022). When ‘less is more’: The rationale for an adaptive toolbox to manage the risk and uncertainty of rework. Developments in the Built Environment, 12, 100084.
Marinho, M., Sampaio, S., & Moura, H. (2018). Managing uncertainty in software projects. Innovations in Systems and Software Engineering, 14, 157-181.
Masadeh, R. E., Majali, S., Almajali, H., AlAmayreh, E., Thurasamy, R., & Almajali, D. (2024). Antecedents of infor-mation and communication technology adoption among organizations: Empirical study in Jordan. International Journal of Data and Network Science, 8(3), 1829-1838.
Mato-Santiso, V., Rey-García, M., & Sanzo-Pérez, M. J. (2021). Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder rela-tionship marketing. Public Relations Review, 47(4), 102074.
McLoughlin, C., Patel, K. D., O’Callaghan, T., & Reeves, S. (2018). The use of virtual communities of practice to im-prove interprofessional collaboration and education: findings from an integrated review. Journal of interprofessional care, 32(2), 136-142.
Murni, S. (2024). Impact of Project Management Software on Team Collaboration and Efficiency in Marketing Projects in Indonesia. International Journal of Project Management, 6(2), 75-86.
Pellerin, R., Perrier, N., Guillot, X., & Léger, P. M. (2013). Project management software utilization and project per-formance. Procedia Technology, 9, 857-866.
Radhakrishnan, A., Zaveri, J., David, D., & Davis, J. S. (2022). The impact of project team characteristics and client col-laboration on project agility and project success: An empirical study. European Management Journal, 40(5), 758-777.
Raed, H., Qawasmeh, E., Alserhan, A., Ahmad, H., Hammouri, Q., Halim, M., & Darawsheh, D. (2023). Utilizing busi-ness intelligence and digital transformation and leadership to enhance employee job satisfaction and business added value in greater Amman municipality. International Journal of Data and Network Science, 7(3), 1077-1084.
Rahman, M. A. U., Roman, M., Ahmad, S., Jan, M. S., & Nawab, H. U. (2021). Optimizing Collaboration: Insights Into Inter-Team Coordination and Self-Management In Distributed Agile Software Development. Webology (ISSN: 1735-188X), 18(5).
Ramesh, E., Babu, D. R., & Rao, P. R. (2018). The impact of project management in achieving project success-Empirical study. International Journal of Mechanical Engineering and Technology, 9(13), 237-247.
Schneider, K., Klünder, J., Kortum, F., Handke, L., Straube, J., & Kauffeld, S. (2018). Positive affect through interac-tions in meetings: The role of proactive and supportive statements. Journal of Systems and Software, 143, 59-70.
Shirodkar, S. (2020). Learning Microsoft Project 2019: Streamline project, resource, and schedule management with Microsoft's project management software. Packt Publishing Ltd.
Silva, C. C. (2019). A Framework to Evaluate the Impact of ICT Usage on Collaborative Product Development Perfor-mance in Manufacturing Firms. New Waves in Innovation Management Research (ISPIM Insights), 191.
Spalek, S. (2014). Finding a new way to increase project management efficiency in terms of time reduction. Inzinerine Ekonomika-Engineering Economics, 25(5), 538-548.
Swart, K., Bond-Barnard, T., & Chugh, R. (2022). Challenges and critical success factors of digital communication, col-laboration and knowledge sharing in project management virtual teams: a review. International Journal of Infor-mation Systems and Project Management, 10(4), 84-103.
Sweis, R. J., Ghalion, R., El-Mashaleh, M., Amayreh, I., Niveen, A. S., & Al Balkhi, W. (2019). The effects of training and motivating employees on improving performance of construction companies: The case of Jordan. International Journal of Information, Business and Management, 11(2), 179-211.
Tajvidi, M., Richard, M. O., Wang, Y., & Hajli, N. (2020). Brand co-creation through social commerce information sharing: The role of social media. Journal of Business Research, 121, 476-486.
Valls, V., González‐Romá, V., & Tomás, I. (2016). Linking educational diversity and team performance: Team commu-nication quality and innovation team climate matter. Journal of Occupational and Organizational Psychology, 89(4), 751-771.
Vanamali, S. (2023). Personality Development and Communication Skills. Academic Guru Publishing House.
Wang, J., Yuan, Z., He, Z., Zhou, F., & Wu, Z. (2021). Critical factors affecting team work efficiency in BIM-Based col-laborative design: An empirical study in China. Buildings, 11(10), 486.
Weflen, E., MacKenzie, C. A., & Rivero, I. V. (2022). An influence diagram approach to automating lead time estima-tion in Agile Kanban project management. Expert Systems with Applications, 187, 115866.
Yeoh, W., & Popovič, A. (2016). Extending the understanding of critical success factors for implementing business in-telligence systems. Journal of the association for information science and technology, 67(1), 134-147.
Zada, M., Khan, J., Saeed, I., Zada, S., & Jun, Z. Y. (2023). Linking public leadership with project management effec-tiveness: Mediating role of goal clarity and moderating role of top management support. Heliyon, 9(5).
Zahra, O. F., Amel, N., Soufiane, O., & Mohamed, K. (2024). From Platforms to Online Communication Tools. DIROSAT: Journal of Education, Social Sciences & Humanities, 2(3), 130-147.
Zeng, S., Lin, X., & Zhou, L. (2023). Factors affecting consumer attitudes towards using digital media platforms on health knowledge communication: Findings of cognition–affect–conation pattern. Frontiers in Psychology, 14, 1008427.