How to cite this paper
Suleiman, A. (2025). Health literacy and online pharmacy adoption by Saudi population using UTAUT.International Journal of Data and Network Science, 9(1), 1-10.
Refrences
Agarwal, R., & Prasad, J. (1998). A conceptual and operational definition of personal innovativeness in the domain of information technology. Information systems research, 9(2), 204-215. https://doi.org/10.1287/isre.9.2.204
Alalwan, A. A., Dwivedi, Y. K., & Rana, N. P. (2017). Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International journal of information management, 37(3), 99-110. https://doi.org/10.1016/j.ijinfomgt.2017.01.002.
Alam, M. Z., Hoque, M. R., Hu, W., & Barua, Z. (2020). Factors influencing the adoption of mHealth services in a developing country: A patient-centric study. International journal of information management, 50, 128-143. https://doi.org/10.1016/j.ijinfomgt.2019.04.016.
Almohammed, O. A., Alnogaidan, R. A., Ghannam, F. O., Alqahtani, R. S., Aloraini, S. K., & Abanmy, N. O. (2023). Public awareness of online pharmacies, consumers’ motivating factors, experience and satisfaction with online pharmacy services, and current barriers and motivators for non-consumers: The case of Saudi Arabia. Saudi Pharmaceutical Journal, 31(8), 101676. https://doi.org/10.1016/j.jsps.2023.06.009
Alwhaibi, M., Asser, W. M., Al Aloola, N. A., Alsalem, N., Almomen, A., & Alhawassi, T. M. (2021). Evaluating the frequency, consumers’ motivation and perception of online medicinal, herbal, and health products purchase safety in Saudi Arabia. Saudi Pharmaceutical Journal, 29(2), 166-172. https://doi.org/10.1016/j.jsps.2020.12.017.
Aref, M. M., & Okasha, A. E. (2019). Evaluating the online shopping behavior among Egyptian college-educated community. Review of Economics and Political Science, 5(1), 21-37. https://doi.org/10.1108/reps-10-2018-0013
Baruch, Y., & Holtom, B. C. (2008). Survey response rate levels and trends in organizational research. Human relations, 61(8), 1139-1160. https://doi.org/10.1177/0018726708094863
Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill building approach. John Wiley & Sons.
Brusch, I., & Rappel, N. (2020). Exploring the acceptance of instant shopping–An empirical analysis of the determinants of user intention. Journal of Retailing and Consumer Services, 54, 101936. https://doi.org/10.1016/j.jretconser.2019.101936.
Chong, A. Y. L. (2013). Predicting m-commerce adoption determinants: A neural network approach. Expert systems with applications, 40(2), 523-530. https://doi.org/10.1016/j. eswa.2012.07.068.
Desai, J., & Desai, R. (2018). Financing decision as a determinant of firms' performance: Indian pharmaceutical industry. SCMS Journal of Indian Management, 15(3), 20-28.
Featherman, M. S., & Pavlou, P. A. (2003). Predicting e-services adoption: a perceived risk facets perspective. International journal of human-computer studies, 59(4), 451-474. https://doi.org/10.1016/s1071-5819(03)00111-3
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: Pearson College division. Person: London, UK.
Halwani, M. (2024). Prevalence of Penicillin Resistance Among Streptococcus pneumoniae Isolates in a General Hospital in Southwest Saudi Arabia: A Five-Year Retrospective Study. Cureus, 16(3). https://doi.org/10.7759/cureus.55326
Isaac, O., Abdullah, Z., Aldholay, A. H., & Ameen, A. A. (2019). Antecedents and outcomes of internet usage within organisations in Yemen: An extension of the Unified Theory of Acceptance and Use of Technology (UTAUT) model. Asia Pacific Management Review, 24(4), 335-354. https://doi.org/10.1016/j.apmrv.2018.12.003.
Karakaya, F., Quigley, C., Bingham, F., Hari, J., & Nasir, A. (2014). Business students’ perception of sales careers: Differences between students in Switzerland, Turkey, and the United States. Journal of Education for Business, 89(1), 13-19. https://doi.org/10.1080/08832323.2012.740520.
Koufaris, M., & Hampton-Sosa, W. (2004). The development of initial trust in an online company by new customers. Information & management, 41(3), 377-397. https://doi.org/10.1016/j.im.2003.08.004
Liébana-Cabanillas, F., Marinkovic, V., De Luna, I. R., & Kalinic, Z. (2018). Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach. Technological Forecasting and Social Change, 129, 117-130. https://doi.org/10.1016/j.techfore.2017.12.015.
Natarajan, T., Balasubramanian, S. A., & Kasilingam, D. L. (2017). Understanding the intention to use mobile shopping applications and its influence on price sensitivity. Journal of Retailing and Consumer Services, 37, 8-22. https://doi.org/10.1016/j.jretconser.2017.02.010.
Nicola, M., Alsafi, Z., Sohrabi, C., Kerwan, A., Al-Jabir, A., Iosifidis, C., & Agha, R. (2020). The socio-economic implications of the coronavirus pandemic (COVID-19): A review. International journal of surgery, 78, 185-193.
Nutbeam, D. (2000). Health literacy as a public health goal: a challenge for contemporary health education and communication strategies into the 21st century. Health promotion international, 15(3), 259-267. https://doi.org/10.1093/heapro/15.3.259.
Ofori, D., & Appiah-Nimo, C. (2019). Determinants of online shopping among tertiary students in Ghana: An extended technology acceptance model. Cogent Business & Management, 6(1), 1644715. https://doi.org/10.1080/23311975.2019.1644715
Orizio, G., Merla, A., Schulz, P. J., & Gelatti, U. (2011). Quality of online pharmacies and websites selling prescription drugs: a systematic review. Journal of medical Internet research, 13(3), e1795. https://doi.org/10.2196/jmir.1795
Osborne, R. H., Batterham, R. W., Elsworth, G. R., Hawkins, M., & Buchbinder, R. (2013). The grounded psychometric development and initial validation of the Health Literacy Questionnaire (HLQ). BMC public health, 13, 1-17. https://doi.org/10.1186/1471-2458-13-658
Porter, E. J., & Ganong, L. H. (2002). Considering the use of a personal emergency response system: an experience of frail, older women. Care Management Journals, 3(4), 192-198. https://doi.org/10.1891/cmaj.3.4.192.57452.
Rogers, E. M. (2003). Diffusion of innovations, 5th edn Tampa. FL: Free Press. New York, NY: Free Press.
Sabbir, M. M., Islam, M., & Das, S. (2021). Understanding the determinants of online pharmacy adoption: a two-staged SEM-neural network analysis approach. Journal of Science and Technology Policy Management, 12(4), 666-687.
Sivathanu, B. (2019). Adoption of digital payment systems in the era of demonetization in India: An empirical study. Journal of Science and Technology Policy Management, 10(1), 143-171. https://doi.org/10.1108/jstpm-07-2017-0033
Soh, P. Y., Heng, H. B., Selvachandran, G., Anh, L. Q., Chau, H. T. M., Son, L. H., & Varatharajan, R. (2020). Perception, acceptance and willingness of older adults in Malaysia towards online shopping: a study using the UTAUT and IRT models. Journal of ambient intelligence and humanized computing, 1-13. https://doi.org/10.1007/s12652-020-01718-4.
Stanić, M. (2019). Contemporary marketing in pharmacy with the focus on the E-Pharmacy concept. FINIZ 2019-Digitization and Smart Financial Reporting, 78-84. https://doi.org/10.15308/finiz-2019-78-84.
Statista. (2024). Revenue of the online pharmacy market worldwide from 2018 to 2029. Retrieved from: https://www.statista.com/forecasts/1315506/worldwide-revenue-of-online-pharmacy
Su, Z., Xie, E., & Li, Y. (2011). Entrepreneurial orientation and firm performance in new ventures and established firms. Journal of small business management, 49(4), 558-577. https://doi.org/10.1111/j.1540-627x.2011.00336.x
Suleiman, A. K. S., & Albarq, A. N. (2024). The Role of Patient Satisfaction and Pharmacy Performance: The Current Scenario in Saudi Arabia. Pharmacy Practice, 22(2), 1-8. https://doi.org/10.18549/pharmpract.2024.2.3054
Svorc, J. (2012). Consumer's intentions to shop medicaments on-line: a survey from Czech republic market. Journal of systems Integration, 3(2), 3.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 27(3), 425-478. https://doi.org/10.1103/ PhysRevB.57.R14040.
Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS quarterly, 36(1), 157-178. https://doi.org/10.2307/41410412
Wei, Y., Wang, C., Zhu, S., Xue, H., & Chen, F. (2018). Online purchase intention of fruits: Antecedents in an integrated model based on technology acceptance model and perceived risk theory. Frontiers in psychology, 9, 1521. https://doi.org/10.3389/fpsyg.2018.01521
Wiedmann, K. P., Hennigs, N., Pankalla, L., Kassubek, M., Seegebarth, B., & Reeh, M. O. (2010). Online distribution of pharmaceuticals: investigating relations of consumers’ value perception, online shopping attitudes and behaviour in an e-pharmacy context. Journal of Customer Behaviour, 9(2), 175-199. https://doi.org/10.1362/147539210x511362
Yin, M., Li, Q., & Qiao, Z. (2016, August). A study on consumer acceptance of online pharmacies in China. In Proceedings of the 18th Annual International Conference on Electronic Commerce: e-Commerce in Smart connected World (pp. 1-8). https://doi.org/10.1145/2971603.2971616.
Alalwan, A. A., Dwivedi, Y. K., & Rana, N. P. (2017). Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International journal of information management, 37(3), 99-110. https://doi.org/10.1016/j.ijinfomgt.2017.01.002.
Alam, M. Z., Hoque, M. R., Hu, W., & Barua, Z. (2020). Factors influencing the adoption of mHealth services in a developing country: A patient-centric study. International journal of information management, 50, 128-143. https://doi.org/10.1016/j.ijinfomgt.2019.04.016.
Almohammed, O. A., Alnogaidan, R. A., Ghannam, F. O., Alqahtani, R. S., Aloraini, S. K., & Abanmy, N. O. (2023). Public awareness of online pharmacies, consumers’ motivating factors, experience and satisfaction with online pharmacy services, and current barriers and motivators for non-consumers: The case of Saudi Arabia. Saudi Pharmaceutical Journal, 31(8), 101676. https://doi.org/10.1016/j.jsps.2023.06.009
Alwhaibi, M., Asser, W. M., Al Aloola, N. A., Alsalem, N., Almomen, A., & Alhawassi, T. M. (2021). Evaluating the frequency, consumers’ motivation and perception of online medicinal, herbal, and health products purchase safety in Saudi Arabia. Saudi Pharmaceutical Journal, 29(2), 166-172. https://doi.org/10.1016/j.jsps.2020.12.017.
Aref, M. M., & Okasha, A. E. (2019). Evaluating the online shopping behavior among Egyptian college-educated community. Review of Economics and Political Science, 5(1), 21-37. https://doi.org/10.1108/reps-10-2018-0013
Baruch, Y., & Holtom, B. C. (2008). Survey response rate levels and trends in organizational research. Human relations, 61(8), 1139-1160. https://doi.org/10.1177/0018726708094863
Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill building approach. John Wiley & Sons.
Brusch, I., & Rappel, N. (2020). Exploring the acceptance of instant shopping–An empirical analysis of the determinants of user intention. Journal of Retailing and Consumer Services, 54, 101936. https://doi.org/10.1016/j.jretconser.2019.101936.
Chong, A. Y. L. (2013). Predicting m-commerce adoption determinants: A neural network approach. Expert systems with applications, 40(2), 523-530. https://doi.org/10.1016/j. eswa.2012.07.068.
Desai, J., & Desai, R. (2018). Financing decision as a determinant of firms' performance: Indian pharmaceutical industry. SCMS Journal of Indian Management, 15(3), 20-28.
Featherman, M. S., & Pavlou, P. A. (2003). Predicting e-services adoption: a perceived risk facets perspective. International journal of human-computer studies, 59(4), 451-474. https://doi.org/10.1016/s1071-5819(03)00111-3
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: Pearson College division. Person: London, UK.
Halwani, M. (2024). Prevalence of Penicillin Resistance Among Streptococcus pneumoniae Isolates in a General Hospital in Southwest Saudi Arabia: A Five-Year Retrospective Study. Cureus, 16(3). https://doi.org/10.7759/cureus.55326
Isaac, O., Abdullah, Z., Aldholay, A. H., & Ameen, A. A. (2019). Antecedents and outcomes of internet usage within organisations in Yemen: An extension of the Unified Theory of Acceptance and Use of Technology (UTAUT) model. Asia Pacific Management Review, 24(4), 335-354. https://doi.org/10.1016/j.apmrv.2018.12.003.
Karakaya, F., Quigley, C., Bingham, F., Hari, J., & Nasir, A. (2014). Business students’ perception of sales careers: Differences between students in Switzerland, Turkey, and the United States. Journal of Education for Business, 89(1), 13-19. https://doi.org/10.1080/08832323.2012.740520.
Koufaris, M., & Hampton-Sosa, W. (2004). The development of initial trust in an online company by new customers. Information & management, 41(3), 377-397. https://doi.org/10.1016/j.im.2003.08.004
Liébana-Cabanillas, F., Marinkovic, V., De Luna, I. R., & Kalinic, Z. (2018). Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach. Technological Forecasting and Social Change, 129, 117-130. https://doi.org/10.1016/j.techfore.2017.12.015.
Natarajan, T., Balasubramanian, S. A., & Kasilingam, D. L. (2017). Understanding the intention to use mobile shopping applications and its influence on price sensitivity. Journal of Retailing and Consumer Services, 37, 8-22. https://doi.org/10.1016/j.jretconser.2017.02.010.
Nicola, M., Alsafi, Z., Sohrabi, C., Kerwan, A., Al-Jabir, A., Iosifidis, C., & Agha, R. (2020). The socio-economic implications of the coronavirus pandemic (COVID-19): A review. International journal of surgery, 78, 185-193.
Nutbeam, D. (2000). Health literacy as a public health goal: a challenge for contemporary health education and communication strategies into the 21st century. Health promotion international, 15(3), 259-267. https://doi.org/10.1093/heapro/15.3.259.
Ofori, D., & Appiah-Nimo, C. (2019). Determinants of online shopping among tertiary students in Ghana: An extended technology acceptance model. Cogent Business & Management, 6(1), 1644715. https://doi.org/10.1080/23311975.2019.1644715
Orizio, G., Merla, A., Schulz, P. J., & Gelatti, U. (2011). Quality of online pharmacies and websites selling prescription drugs: a systematic review. Journal of medical Internet research, 13(3), e1795. https://doi.org/10.2196/jmir.1795
Osborne, R. H., Batterham, R. W., Elsworth, G. R., Hawkins, M., & Buchbinder, R. (2013). The grounded psychometric development and initial validation of the Health Literacy Questionnaire (HLQ). BMC public health, 13, 1-17. https://doi.org/10.1186/1471-2458-13-658
Porter, E. J., & Ganong, L. H. (2002). Considering the use of a personal emergency response system: an experience of frail, older women. Care Management Journals, 3(4), 192-198. https://doi.org/10.1891/cmaj.3.4.192.57452.
Rogers, E. M. (2003). Diffusion of innovations, 5th edn Tampa. FL: Free Press. New York, NY: Free Press.
Sabbir, M. M., Islam, M., & Das, S. (2021). Understanding the determinants of online pharmacy adoption: a two-staged SEM-neural network analysis approach. Journal of Science and Technology Policy Management, 12(4), 666-687.
Sivathanu, B. (2019). Adoption of digital payment systems in the era of demonetization in India: An empirical study. Journal of Science and Technology Policy Management, 10(1), 143-171. https://doi.org/10.1108/jstpm-07-2017-0033
Soh, P. Y., Heng, H. B., Selvachandran, G., Anh, L. Q., Chau, H. T. M., Son, L. H., & Varatharajan, R. (2020). Perception, acceptance and willingness of older adults in Malaysia towards online shopping: a study using the UTAUT and IRT models. Journal of ambient intelligence and humanized computing, 1-13. https://doi.org/10.1007/s12652-020-01718-4.
Stanić, M. (2019). Contemporary marketing in pharmacy with the focus on the E-Pharmacy concept. FINIZ 2019-Digitization and Smart Financial Reporting, 78-84. https://doi.org/10.15308/finiz-2019-78-84.
Statista. (2024). Revenue of the online pharmacy market worldwide from 2018 to 2029. Retrieved from: https://www.statista.com/forecasts/1315506/worldwide-revenue-of-online-pharmacy
Su, Z., Xie, E., & Li, Y. (2011). Entrepreneurial orientation and firm performance in new ventures and established firms. Journal of small business management, 49(4), 558-577. https://doi.org/10.1111/j.1540-627x.2011.00336.x
Suleiman, A. K. S., & Albarq, A. N. (2024). The Role of Patient Satisfaction and Pharmacy Performance: The Current Scenario in Saudi Arabia. Pharmacy Practice, 22(2), 1-8. https://doi.org/10.18549/pharmpract.2024.2.3054
Svorc, J. (2012). Consumer's intentions to shop medicaments on-line: a survey from Czech republic market. Journal of systems Integration, 3(2), 3.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 27(3), 425-478. https://doi.org/10.1103/ PhysRevB.57.R14040.
Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS quarterly, 36(1), 157-178. https://doi.org/10.2307/41410412
Wei, Y., Wang, C., Zhu, S., Xue, H., & Chen, F. (2018). Online purchase intention of fruits: Antecedents in an integrated model based on technology acceptance model and perceived risk theory. Frontiers in psychology, 9, 1521. https://doi.org/10.3389/fpsyg.2018.01521
Wiedmann, K. P., Hennigs, N., Pankalla, L., Kassubek, M., Seegebarth, B., & Reeh, M. O. (2010). Online distribution of pharmaceuticals: investigating relations of consumers’ value perception, online shopping attitudes and behaviour in an e-pharmacy context. Journal of Customer Behaviour, 9(2), 175-199. https://doi.org/10.1362/147539210x511362
Yin, M., Li, Q., & Qiao, Z. (2016, August). A study on consumer acceptance of online pharmacies in China. In Proceedings of the 18th Annual International Conference on Electronic Commerce: e-Commerce in Smart connected World (pp. 1-8). https://doi.org/10.1145/2971603.2971616.