Factor affecting internet information credibility: The moderating effect of gender

Abstract: This study provides an analytical view of the correlation between several factors that influence the credibility of information available through various sources on the Internet. The most critical factors include information quality, source credibility, argument strength, message credibility, and average credibility. Additionally, the study explores the impact of gender and years of experience as demographic variables on the nature and size of these relationships. The study relied on a critical review of previous related literature. In addition, it adopted an analytical approach using a sample of 300 Internet users through a questionnaire designed based on the study hypotheses. Most of these relationships were found to be at an average level, except for the relationship between source credibility and information credibility. No statistical indicators were observed. Consequently, the researchers acknowledge the need for caution when generalizing these results to society. The study also found that the gender of the recipient and the number of years of experience did not necessarily play a mediating role in the relationship between the tested factors and the credibility of information received via the Internet.

How to cite this paper

 Alshurideh, M., Kurdi, B., Okleh, I., Chatra, K., Omari, T., Alzoubi, H., Alzboun, N., Ahmed, G & Abduljabbar, O. (2024). Factor affecting internet information credibility: The moderating effect of gender.International Journal of Data and Network Science, 8(4), 2469-2476.

Refrences

Abu-Rumman, A., Al Kurdi, B., Al Shraah, A., Alshurideh, M. T., Alzoubi, H. M., & AlHamad, A. (2024). Impact of Blockchain Strategy and Information Sharing on Digital Operations: Empirical Evidence from the UAE Banking In-dustry. In Cyber Security Impact on Digitalization and Business Intelligence: Big Cyber Security for Information Man-agement: Opportunities and Challenges (pp. 475-493). Cham: Springer International Publishing.‏
Abu Zayyad, H. M., Obeidat, Z. M., Alshurideh, M. T., Abuhashesh, M., Maqableh, M., & Masa’deh, R. E. (2021). Corpo-rate social responsibility and patronage intentions: The mediating effect of brand credibility. Journal of Marketing Communications, 27(5), 510-533.‏
Alá, J., & Černá, Ľ. (2013). Information Quality, Its Dimension and the Basic Criteria for Assessing Information Quality. Research Papers Faculty of Materials Science and Technology Slovak University of Technology, 20(Special-Number), 86–93. https://doi.org/10.2478/v10186-012-0015-4
Alhammadi, S., & Alshurideh, M. (2024). Factors influencing customers’ attitude to adopt e-government mobile applica-tions. International Journal of Data and Network Science, 8(2), 1129-1140.‏
Al Kurdi, B., & Alshurideh, M. T. (2023). The effect of social media influencer traits on consumer purchasing decisions for keto products: examining the moderating influence of advertising repetition. Journal of Marketing Communica-tions, 1-22.‏ https://doi.org/10.1080/13527266.2023.2246043
Andersson, A., Kreegimäe, E., & Niiranen, N. (2019). What makes your message credible?
Baier, C., Göttsche, M., Hellmann, A., & Schiemann, F. (2022). Too Good To Be True: Influencing Credibility Perceptions with Signaling Reference Explicitness and Assurance Depth. Journal of Business Ethics, 178(3), 695–714. https://doi.org/10.1007/s10551-020-04719-7
Choi, W., Kim, S.-Y., & Luo, M. (2022). Design Matters in Web Credibility Assessment: Interactive Design as a Social Validation Tool for Online Health Information Seekers. Asian Communication Research, 19(3), 119–138. https://doi.org/10.20879/acr.2022.19.3.119
Daowd, A., Hasan, R., Eldabi, T., Rafi-ul-Shan, P. M., Cao, D., & Kasemsarn, N. (2020). Factors affecting eWOM credi-bility, information adoption and purchase intention on Generation Y: a case from Thailand. Journal of Enterprise In-formation Management, 34(3), 838–859. https://doi.org/10.1108/JEIM-04-2019-0118
Fanoberova, A., & Kuczkowska, H. (2016). Effects of source credibility and information quality on attitudes and purchase intentions of apparel products A quantitative study of online shopping among consumers in Sweden.
Farhadpoor, M. R., & Dezfuli, L. B. (2021a). Influence of Information Source Credibility and Quality on People’s Attitude towards using it and electronic shopping behavior of information products. In Bibliotecas. Anales de Investigacion (Vol. 17, Issue 2). https://orcid.org/0000-0002-5856-1826
Hamadneh, S., Alzoubi, H. M., Alquqa, E. K., Al Shraah, A., Alshurideh, M. T., & Al Kurdi, B. (2024). The Mediating Role of Information Sharing in the Effect of Blockchain Strategy Information Security on E-Supply Chain in the UAE Real Estate Industry. In Cyber Security Impact on Digitalization and Business Intelligence: Big Cyber Security for In-formation Management: Opportunities and Challenges (pp. 387-407). Cham: Springer International Publishing.‏
Howard, G. R., & Klopper, R. (2011). The Impact of Information Quality on Information Research. https://www.researchgate.net/publication/268025893
Jiang, G., Liu, F., Liu, W., Liu, S., Chen, Y., & Xu, D. (2021). Effects of information quality on information adoption on social media review platforms: moderating role of perceived risk. Data Science and Management, 1(1), 13–22. https://doi.org/10.1016/j.dsm.2021.02.004
Lankes, R. D. (2008). Credibility on the internet: Shifting from authority to reliability. Journal of Documentation, 64(5), 667–686. https://doi.org/10.1108/00220410810899709
Li, R., & Suh, A. (2015a). Factors Influencing Information credibility on Social Media Platforms: Evidence from Face-book Pages. Procedia Computer Science, 72, 314–328. https://doi.org/10.1016/j.procs.2015.12.146
Mcknight, H., & Kacmar, C. (2006). Factors of Information Credibility for an Internet Advice Site.
Nuseir, M. T., Alquqa, E. K., Alzoubi, H. M., Alshurideh, M. T., Al Kurdi, B., & AlHamad, A. (2024). The Effect of Cyber Resilience Role in the Relationship of Intelligent Information System on the E-Supply Chain: An Empirical Evidence from the UAE Healthcare Industry. In Cyber Security Impact on Digitalization and Business Intelligence: Big Cyber Security for Information Management: Opportunities and Challenges (pp. 69-87). Cham: Springer International Pub-lishing.‏
Wathen, C. N., & Burkell, J. (2002). Believe it or not: Factors influencing credibility on the Web. Journal of the American Society for Information Science and Technology, 53(2), 134–144. https://doi.org/10.1002/asi.10016
Winarko, H. B., Sihabudin, A., & Dua, M. (2019). A study on information credibility in the social media marketing adop-tion: Evidence from Indonesia. International Journal of Research Studies in Management, 8(1). https://doi.org/10.5861/ijrsm.2019.4000
Yu, K. (2016). Research on Credibility of Online Word of Mouth of Apparel