How to cite this paper
Suryanto, T., Fauzi, A & Setyohadi, D. (2021). Identifying the effect of emotions in government-citizen online (G2C) tourism based on the HEART metrics.International Journal of Data and Network Science, 5(4), 641-648.
Refrences
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Albert, W., Tullis, T., & Albert, W. (2008). Measuring the User Experience. In Measuring the User Experience. Elsevier Inc. https://doi.org/10.1016/B978-0-12-373558-4.X0001-5
Aldholay, A., Isaac, O., Abdullah, Z., Abdulsalam, R., & Al-Shibami, A. H. (2018). An extension of Delone and McLean IS success model with self-efficacy: Online learning usage in Yemen. International Journal of Information and Learning Technology, 35(4), 285–304. https://doi.org/10.1108/IJILT-11-2017-0116
Amora, J. T. (2021). Convergent validity assessment in PLS-SEM : A loadings-driven approach. 2(June), 1–6.
Bernroider, E. W. N. (2008). IT governance for enterprise resource planning supported by the DeLone-McLean model of information systems success. Information and Management, 45(5), 257–269. https://doi.org/10.1016/j.im.2007.11.004
Boy, J., Detienne, F., & Fekete, J. D. (2015). Storytelling in information visualizations: Does it engage users to explore data? Conference on Human Factors in Computing Systems - Proceedings, 2015-April, 1449–1458. https://doi.org/10.1145/2702123.2702452
Conlen, M., Kale, A., & Heer, J. (2019). Capture & analysis of active reading behaviors for interactive articles on the web. Computer Graphics Forum, 38(3), 687–698. https://doi.org/10.1111/cgf.13720
DeLone, W. H., & McLean, E. R. (2004). Measuring e-commerce success: Applying the DeLone and McLean Information Systems Success Model. International Journal of Electronic Commerce, 9(1), 31–47. https://doi.org/10.1080/10864415.2004.11044317
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748
Finstad, K. (2010). The usability metric for user experience. Interacting with Computers, 22(5), 323–327. https://doi.org/10.1016/j.intcom.2010.04.004
Hameed, H. (2017). Quantitative and qualitative research methods: Considerations and issues in qualitative research PV Power Systems View project Private Tutoring View project. June. https://doi.org/10.13140/RG.2.2.36026.82883
Hsu, M. H., Chang, C. M., Chu, K. K., & Lee, Y. J. (2014). Determinants of repurchase intention in online group-buying: The perspectives of DeLone & McLean is success model and trust. Computers in Human Behavior, 36, 234–245. https://doi.org/10.1016/j.chb.2014.03.065
Hung, Y.-H., & Parsons, P. (2017). Assessing User Engagement in Information Visualization. Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems. http://dx.doi.org/10.1145/3027063.3053113
Illias, F., & Kokkinaki, A. (2015). (PDF) On the Evaluation of OLEs Using the HEART Framework Evaluation of Online Learning Environments. Proceedings Ascilite. https://www.researchgate.net/publication/287310811_On_the_Evaluation_of_OLEs_Using_the_HEART_Framework_Evaluation_of_Online_Learning_Environments
Kock. (2014). Ned Kock - Collaborative for International Technology Studies. Advanced Mediating Effects Tests, Multi-Group Analyses, and Measurement Model Assessments in PLS-Based SEM. International Journal of e-Collaboration, 10(3), 1-13., 94.
Kock, N. (2013). WarpPLS User Manual 4.0. 94.
Lachner, F., Fincke, F., & Butz, A. (2017). UX Metrics: Deriving Country-Specific Usage Patterns of a Website Plug-In from Web Analytics. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 10515 LNCS, 142–159. https://doi.org/10.1007/978-3-319-67687-6_11
Lalmas, M., O’Brien, H., & Yom-Tov, E. (2014). Measuring User Engagement. Synthesis Lectures on Information Concepts, Retrieval, and Services, 6(4), 1–132. https://doi.org/10.2200/s00605ed1v01y201410icr038
Lathif, T., Suryanto, M., Setyohadi, D. B., & Fauzi, A. (n.d.). Self-Efficacy a Critical Factor of Information System: An Investigation using DeLone McLean.
Lee, Y., & Kim, Y. (2018). Structural Relationships among Tourism Information, Payment Service, Satisfaction, and Intention to Reuse: Focused on the Ctrip APP in China. 9(2), 123–136.
Min Tun, P. (2020). Factors Influencing Intention to Reuse Mobile Banking Services for the Private Banking Sector in Myanmar Mobile Financial Services in Myanmar View project Factors Influencing Intention to Reuse Mobile Banking Services for the Private Banking Sector in Mya. Asean Journal of Management & Innovation, August. https://doi.org/10.14456/ajmi.2020.5
Müller, H., & Sedley, A. (2014). HaTS: Large-scale In-product Measurement of User Attitudes & Experiences with Happiness Tracking Surveys. https://doi.org/10.1145/2686612.2686656
Müller, H., Sedley, A., & Ferrall-Nunge, E. (2014). Survey research in HCI. In Ways of Knowing in HCI (pp. 229–266). Springer New York. https://doi.org/10.1007/978-1-4939-0378-8_10
Natalia, Bianca, S., & Pradipta, I. A. (2019). Analysis User Acceptance of Wonderful Indonesia Application Using Technology Acceptance Model (case study: Indonesian Ministry of Tourism). Proceedings of 2019 International Conference on Information Management and Technology, ICIMTech 2019, 234–238. https://doi.org/10.1109/ICIMTech.2019.8843785
Nugraha, D. Y., & Sudirman, I. D. (2019). Does the Quality of Indonesian Tourism Website Influence Foreign Tourist Decision to Visit Indonesia? International Journal of Recent Technology and Engineering, 8(4), 5719–5724. https://doi.org/10.35940/ijrte.d8468.118419
Park, E. (2019). The role of satisfaction on customer reuse to airline services: An application of Big Data approaches. Journal of Retailing and Consumer Services, 47, 370–374. https://doi.org/10.1016/J.JRETCONSER.2019.01.004
Petter, S., Delone, W., & Mclean, E. (2008). Measuring information systems success: models, dimensions, measures, and interrelationships. European Journal of Information Systems, 17, 236–263. https://doi.org/10.1057/ejis.2008.15
Pratama, A. V., Lestari, A. D., & Aini, Q. (2019). Analisis User Experience Aplikasi Academic Information System (Ais) Mobile Untuk User-Centered Metrics Menggunakan Heart Framework. Sistemasi, 8(3), 405. https://doi.org/10.32520/stmsi.v8i3.527
Rodden, K., Hutchinson, H., & Fu, X. (2010). Measuring the User Experience on a Large Scale: User-Centered Metrics for Web Applications.
Rudenko, S., & P. Tedjakusuma, A. (2018). Wonderful Indonesiaq country marketing campaign - how visible Indonesia as a tourism destination for Europeans. 178–181. https://doi.org/10.2991/insyma-18.2018.44
Santosa, P. I. (n.d.). MEASURING USER EXPERIENCE IN AN ONLINE STORE USING PULSE AND HEART METRICS | Jurnal Ilmiah Kursor. Retrieved June 24, 2021, from https://kursorjournal.org/index.php/kursor/article/view/40
Suryanto, T. L. M., Setyohadi, D. B., & Faroqi, A. (2016). Analysis of the effect of information system quality to intention to reuse of employee management information system (Simpeg) based on information systems success model. MATEC Web of Conferences, 58. https://doi.org/10.1051/matecconf/20165803001
Suryanto, T. L. M., Setyohadi, D. B., & Wibowo, N. C. (2017). Empirical investigation on factors related to individual of impact performance information system. International Conference on Electrical Engineering, Computer Science and Informatics (EECSI), 2017-December. https://doi.org/10.1109/EECSI.2017.8239123
The Official Website of Indonesia Tourism - Indonesia Travel. (2021). https://www.indonesia.travel/id/id/home
Tripathi, R. (2021). Use of Web Analytics and Social Listening to Attract International Students. In Global Perspectives on Recruiting International Students: Challenges and Opportunities (pp. 65–79). Emerald Publishing Limited. https://doi.org/10.1108/978-1-83982-518-720211004
Yunus, U., Anindito, Tanuar, E., & Maryani. (2018). Usability testing of indonesia tourism promotion website. Journal of Physics: Conference Series, 978(1), 12007. https://doi.org/10.1088/1742-6596/978/1/012007
Albert, W., Tullis, T., & Albert, W. (2008). Measuring the User Experience. In Measuring the User Experience. Elsevier Inc. https://doi.org/10.1016/B978-0-12-373558-4.X0001-5
Aldholay, A., Isaac, O., Abdullah, Z., Abdulsalam, R., & Al-Shibami, A. H. (2018). An extension of Delone and McLean IS success model with self-efficacy: Online learning usage in Yemen. International Journal of Information and Learning Technology, 35(4), 285–304. https://doi.org/10.1108/IJILT-11-2017-0116
Amora, J. T. (2021). Convergent validity assessment in PLS-SEM : A loadings-driven approach. 2(June), 1–6.
Bernroider, E. W. N. (2008). IT governance for enterprise resource planning supported by the DeLone-McLean model of information systems success. Information and Management, 45(5), 257–269. https://doi.org/10.1016/j.im.2007.11.004
Boy, J., Detienne, F., & Fekete, J. D. (2015). Storytelling in information visualizations: Does it engage users to explore data? Conference on Human Factors in Computing Systems - Proceedings, 2015-April, 1449–1458. https://doi.org/10.1145/2702123.2702452
Conlen, M., Kale, A., & Heer, J. (2019). Capture & analysis of active reading behaviors for interactive articles on the web. Computer Graphics Forum, 38(3), 687–698. https://doi.org/10.1111/cgf.13720
DeLone, W. H., & McLean, E. R. (2004). Measuring e-commerce success: Applying the DeLone and McLean Information Systems Success Model. International Journal of Electronic Commerce, 9(1), 31–47. https://doi.org/10.1080/10864415.2004.11044317
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748
Finstad, K. (2010). The usability metric for user experience. Interacting with Computers, 22(5), 323–327. https://doi.org/10.1016/j.intcom.2010.04.004
Hameed, H. (2017). Quantitative and qualitative research methods: Considerations and issues in qualitative research PV Power Systems View project Private Tutoring View project. June. https://doi.org/10.13140/RG.2.2.36026.82883
Hsu, M. H., Chang, C. M., Chu, K. K., & Lee, Y. J. (2014). Determinants of repurchase intention in online group-buying: The perspectives of DeLone & McLean is success model and trust. Computers in Human Behavior, 36, 234–245. https://doi.org/10.1016/j.chb.2014.03.065
Hung, Y.-H., & Parsons, P. (2017). Assessing User Engagement in Information Visualization. Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems. http://dx.doi.org/10.1145/3027063.3053113
Illias, F., & Kokkinaki, A. (2015). (PDF) On the Evaluation of OLEs Using the HEART Framework Evaluation of Online Learning Environments. Proceedings Ascilite. https://www.researchgate.net/publication/287310811_On_the_Evaluation_of_OLEs_Using_the_HEART_Framework_Evaluation_of_Online_Learning_Environments
Kock. (2014). Ned Kock - Collaborative for International Technology Studies. Advanced Mediating Effects Tests, Multi-Group Analyses, and Measurement Model Assessments in PLS-Based SEM. International Journal of e-Collaboration, 10(3), 1-13., 94.
Kock, N. (2013). WarpPLS User Manual 4.0. 94.
Lachner, F., Fincke, F., & Butz, A. (2017). UX Metrics: Deriving Country-Specific Usage Patterns of a Website Plug-In from Web Analytics. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 10515 LNCS, 142–159. https://doi.org/10.1007/978-3-319-67687-6_11
Lalmas, M., O’Brien, H., & Yom-Tov, E. (2014). Measuring User Engagement. Synthesis Lectures on Information Concepts, Retrieval, and Services, 6(4), 1–132. https://doi.org/10.2200/s00605ed1v01y201410icr038
Lathif, T., Suryanto, M., Setyohadi, D. B., & Fauzi, A. (n.d.). Self-Efficacy a Critical Factor of Information System: An Investigation using DeLone McLean.
Lee, Y., & Kim, Y. (2018). Structural Relationships among Tourism Information, Payment Service, Satisfaction, and Intention to Reuse: Focused on the Ctrip APP in China. 9(2), 123–136.
Min Tun, P. (2020). Factors Influencing Intention to Reuse Mobile Banking Services for the Private Banking Sector in Myanmar Mobile Financial Services in Myanmar View project Factors Influencing Intention to Reuse Mobile Banking Services for the Private Banking Sector in Mya. Asean Journal of Management & Innovation, August. https://doi.org/10.14456/ajmi.2020.5
Müller, H., & Sedley, A. (2014). HaTS: Large-scale In-product Measurement of User Attitudes & Experiences with Happiness Tracking Surveys. https://doi.org/10.1145/2686612.2686656
Müller, H., Sedley, A., & Ferrall-Nunge, E. (2014). Survey research in HCI. In Ways of Knowing in HCI (pp. 229–266). Springer New York. https://doi.org/10.1007/978-1-4939-0378-8_10
Natalia, Bianca, S., & Pradipta, I. A. (2019). Analysis User Acceptance of Wonderful Indonesia Application Using Technology Acceptance Model (case study: Indonesian Ministry of Tourism). Proceedings of 2019 International Conference on Information Management and Technology, ICIMTech 2019, 234–238. https://doi.org/10.1109/ICIMTech.2019.8843785
Nugraha, D. Y., & Sudirman, I. D. (2019). Does the Quality of Indonesian Tourism Website Influence Foreign Tourist Decision to Visit Indonesia? International Journal of Recent Technology and Engineering, 8(4), 5719–5724. https://doi.org/10.35940/ijrte.d8468.118419
Park, E. (2019). The role of satisfaction on customer reuse to airline services: An application of Big Data approaches. Journal of Retailing and Consumer Services, 47, 370–374. https://doi.org/10.1016/J.JRETCONSER.2019.01.004
Petter, S., Delone, W., & Mclean, E. (2008). Measuring information systems success: models, dimensions, measures, and interrelationships. European Journal of Information Systems, 17, 236–263. https://doi.org/10.1057/ejis.2008.15
Pratama, A. V., Lestari, A. D., & Aini, Q. (2019). Analisis User Experience Aplikasi Academic Information System (Ais) Mobile Untuk User-Centered Metrics Menggunakan Heart Framework. Sistemasi, 8(3), 405. https://doi.org/10.32520/stmsi.v8i3.527
Rodden, K., Hutchinson, H., & Fu, X. (2010). Measuring the User Experience on a Large Scale: User-Centered Metrics for Web Applications.
Rudenko, S., & P. Tedjakusuma, A. (2018). Wonderful Indonesiaq country marketing campaign - how visible Indonesia as a tourism destination for Europeans. 178–181. https://doi.org/10.2991/insyma-18.2018.44
Santosa, P. I. (n.d.). MEASURING USER EXPERIENCE IN AN ONLINE STORE USING PULSE AND HEART METRICS | Jurnal Ilmiah Kursor. Retrieved June 24, 2021, from https://kursorjournal.org/index.php/kursor/article/view/40
Suryanto, T. L. M., Setyohadi, D. B., & Faroqi, A. (2016). Analysis of the effect of information system quality to intention to reuse of employee management information system (Simpeg) based on information systems success model. MATEC Web of Conferences, 58. https://doi.org/10.1051/matecconf/20165803001
Suryanto, T. L. M., Setyohadi, D. B., & Wibowo, N. C. (2017). Empirical investigation on factors related to individual of impact performance information system. International Conference on Electrical Engineering, Computer Science and Informatics (EECSI), 2017-December. https://doi.org/10.1109/EECSI.2017.8239123
The Official Website of Indonesia Tourism - Indonesia Travel. (2021). https://www.indonesia.travel/id/id/home
Tripathi, R. (2021). Use of Web Analytics and Social Listening to Attract International Students. In Global Perspectives on Recruiting International Students: Challenges and Opportunities (pp. 65–79). Emerald Publishing Limited. https://doi.org/10.1108/978-1-83982-518-720211004
Yunus, U., Anindito, Tanuar, E., & Maryani. (2018). Usability testing of indonesia tourism promotion website. Journal of Physics: Conference Series, 978(1), 12007. https://doi.org/10.1088/1742-6596/978/1/012007