How to cite this paper
Basana, S., Malelak, M., Suprapto, W., Tarigan, Z., Tarigan, Z & Doro, R. (2025). The influence of information technology integration on firm performance through supply chain quality and supply chain resilience.Decision Science Letters , 14(1), 225-238.
Refrences
Abeysekara, N., Wang, H., & Kuruppuarachchi, D., (2019). Effect of supply-chain resilience on firm performance and competitive advantage: A study of the Sri Lankan apparel industry. Business Process Management Journal, 25(7), 1673-1695, DOI 10.1108/BPMJ-09-2018-0241
Adobor, H. & McMullen, R.S. (2018). Supply chain resilience: a dynamic and multidimensional approach. The International Journal of Logistics Management, 29(4), 1451-1471. https://doi-org./10.1108/IJLM-04-2017-0093
Akhtar, F., Wang, Q. & Huo, B. (2024). The effect of relational investments on supply chain quality integration: protection or constraint of legal bonds? International Journal of Quality & Reliability Management, 41(3), 879-900. https://doi.org/10.1108/IJQRM-12-2021-0455
Ali, I., Golgeci, I. & Arslan, A. (2023). Achieving resilience through knowledge management practices and risk management culture in agri-food supply chains. Supply Chain Management, 28(2), 284-299. https://doi.org/10.1108/SCM-02-2021-0059
Alvarenga, M.Z., Oliveira, M.P.V.d. & Oliveira, T.A.G.F.d. (2023). The impact of using digital technologies on supply chain resilience and robustness: the role of memory under the covid-19 outbreak. Supply Chain Management, 28(5), 825-842. https://doi.org/10.1108/SCM-06-2022-0217
Ambekar, S. S., Deshmukh, U., & Hudnurkar, M. (2021). Impact of purchasing practices, supplier relationships and use of information technology on firm performance. International Journal of Innovation Science, 13(1), 118-130.
Azadegan, A., Srinivasan, R., Blome, C., & Tajeddini, K. (2019). Learning from near-miss events: An organizational learning perspective on supply chain disruption response. International Journal of Production Economics, 216, 215-226, https://doi.org/10.1016/j.ijpe.2019.04.021
Bag, S., Dhamija, P., Luthra, S., Huisingh, D., 2023. How big data analytics can help manufacturing companies strengthen supply chain resilience in the context of the COVID-19 pandemic. The International Journal of Logistics Management, 34(4), 1141-1164. https://doi.org/10.1108/IJLM-02-2021-0095
Bastas, A. & Liyanage, K. (2018). Sustainable supply chain quality management: A systematic review. Journal of Cleaner Production, 181, 726-744, https://doi.org/10.1016/j.jclepro.2018.01.110
Bui, L.T.C., Carvalho, M., Pham, H.T., Nguyen, T.T.B., Duong, A.T.B., & Quang, H.T. (2022). Supply chain quality management 4.0: conceptual and maturity frameworks. International Journal of Quality & Reliability Management, DOI 10.1108/IJQRM-07-2021-0251
Chaudhuri, A., Boer, H. & Taran, Y. (2018). Supply chain integration, risk management and manufacturing flexibility. International Journal of Operations & Production Management, 38(3), 690-712. https://doi.org/10.1108/IJOPM-08-2015-0508
Cheng, J.-H. & Lu, K.-L. (2017). Enhancing effects of supply chain resilience: insights from trajectory and resource-based perspectives. Supply Chain Management, 22(4), 329-340. https://doi-org/10.1108/SCM-06-2016-0190
Chowdhury, M.M.H. & Quaddus, M. (2016). Supply chain readiness, response and recovery for resilience. Supply Chain Management, 21(6), 709-731. https://doi.org/10.1108/SCM-12-2015-0463
Chunsheng, L., Wong, C. W. Y., Yang, C.-C., Shang, K.-C. & Lirn, T.-c. (2020). Value of supply chain resilience: roles of culture, flexibility, and integration. International Journal of Physical Distribution & Logistics Management, 50(1), 80-100. https://doi.org/10.1108/IJPDLM-02-2019-0041
Dear ones, M.C., Creazza, A. & Colicchia, C. (2023). Crossing the chasm: investigating the relationship between sustainability and resilience in supply chain management. Cleaner Logistics and Supply Chain, 7, 100098, https://doi.org/10.1016/j.clscn.2023.100098
Fayezi, S. & Zomorrodi, M. (2015). The role of relationship integration in supply chain agility and flexibility development: An Australian perspective. Journal of Manufacturing Technology Management, 26(8), 1126-1157. https://doi.org/10.1108/JMTM-11-2014-0123
Feng, N., Zhang, Y., Ren, B., Dou, R. & Li, M. (2023). How industrial internet platforms guide high-quality information sharing for semiconductor manufacturing? An evolutionary game model. Computers & Industrial Engineering, 183, 109449. https://doi.org/10.1016/j.cie.2023.109449
Frederico, G. F. (2021). Towards a supply chain 4.0 on the post-COVID-19 pandemic: a conceptual and strategic discussion for more resilient supply chains. Rajagiri Management Journal, 15(2), 94-104.
Gu, M. H., Lu, Y., & Huo, B. (2021). The impact of information technology usage on supply chain resilience and performance: an ambidexterous view. International Journal of Production Economics, 232, 107956. https://doi.org/10.1016/j.ijpe.2020.107956
Harianto, K.J., Tarigan, Z.J.H., Siagian, H., Basana, S.R. & Jie, F. (2024). The effect of digital ERP implementation, supply chain integration and supply chain flexibility on business performance. International Journal of Data and Network Science, 8(4), 2399-2414, DOI: 10.5267/j.ijdns.2024.5.017
Huang, K., Wang, K., Lee, P.K.C., & Yeung, A.C.L. (2023). The impact of industry 4.0 on supply chain capability and supply chain resilience: A dynamic resource-based view. International Journal of Production Economics, 262, 108913, https://doi.org/10.1016/j.ijpe.2023.108913
Huo, B. Li, D. & Gu, M. (2024). The impact of supply chain resilience on customer satisfaction and financial performance: A combination of contingency and configuration approaches. Journal of Management Science and Engineering, 9, 38-52, https://doi.org/10.1016/j.jmse.2023.10.002
Huo, B., Ye, Y., Zhao, X., & Zhu, K. (2019). Supply chain quality integration: A taxonomy perspective. International Journal of Production Economics, 207, 236-246, https://doi.org/10.1016/j.ijpe.2016.05.004
Ju, Y., Hou, H. & Yang, J. (2021). Integration quality, value co-creation and resilience in logistics service supply chains: moderating role of digital technology. Industrial Management & Data Systems, 121(2), 364-380. https://doi.org/10.1108/IMDS-08-2020-0445
Li, G. (2021). The impact of supply chain relationship quality on knowledge sharing and innovation performance: evidence from Chinese manufacturing industry. Journal of Business & Industrial Marketing, 36(5), 834-848. https://doi.org/10.1108/JBIM-02-2020-0109
Li, X., Wu, Q., Holsapple, C.W. & Goldsby, T. (2017). An empirical examination of firm financial performance along dimensions of supply chain resilience. Management Research Review, 40(3), 254-269. https://doi.org/10.1108/MRR-02-2016-0030
Liu, W., Liu, X. & Choi, T.-M. (2023). Effects of supply chain quality event announcements on stock market reaction: an empirical study from China. International Journal of Operations & Production Management, 43(2), 197-234. https://doi.org/10.1108/IJOPM-10-2021-0638
Machado, M.C., Telles, R., Sampaio, P., Queiroz, M.M. & Fernandes, A.C. (2019). Performance measurement for supply chain management and quality management integration: A systematic literature review. Benchmarking: An International Journal, 27(7), 2130-2147. https://doi.org/10.1108/BIJ-11-2018-0365
Munir, M., Jajja, M.S.S. & Chatha, K.A. (2022). Capabilities for enhancing supply chain resilience and responsiveness in the COVID-19 pandemic: exploring the role of improvisation, anticipation, and data analytics capabilities. International Journal of Operations & Production Management, 42(10), 1576-1604. https://doi.org/10.1108/IJOPM-11-2021-0677
Nevanani, J. & Jain, R.K. (2022). Examining the impact of strategic supplier partnership, customer relationship and supply chain responsiveness on operational performance: the moderating effect of demand uncertainty. Journal of Business & Industrial Marketing, 37 (5), 995-1011. https://doi.org/10.1108/JBIM-10-2020-0461
Orlando, B., Tortora, D., Pezzi, A. & Bitbol-Saba, N. (2021). The disruption of the international supply chain: Firm resilience and knowledge preparedness to tackle the COVID-19 outbreak. Journal of International Management, 100876, https://doi.org/10.1016/j.intman.2021.100876
Phan, A.C., Nguyen, H.A., Trieu, P.D., Nguyen, H.T. & Matsui, Y. (2019). Impact of supply chain quality management practices on operational performance: empirical evidence from manufacturing companies in Vietnam. Supply Chain Management, 24(6), 855-871. https://doi.org/10.1108/SCM-12-2018-0445
Sarkar, M. & Seo, Y.W. (2021). Renewable energy supply chain management with flexibility and automation in a production system. Journal of Cleaner Production, 324, 129149, https://doi.org/10.1016/j.jclepro.2021.129149
Shukor, A.A.A., Newaz , M.S. , Rahman , M.K. & Taha, A.Z. (2021). Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms. International Journal of Emerging Markets, 16(8), 1721-1744. https://doi.org/10.1108/IJOEM-04-2020-0418
Siagian, H., Tarigan, Z.J.H. & Jie, F. (2021). Supply chain integration enables resilience, flexibility, and innovation to improve business performance in the COVID-19 era. Sustainability, 13, 4669. https://doi.org/10.3390/su13094669
Soares, A., Soltani, E. & Liao, Y.-Y. (2017). The influence of supply chain quality management practices on quality performance: an empirical investigation. Supply Chain Management, 22(2), 122-144. https://doi.org/10.1108/SCM-08-2016-0286
Soesetyo, Z.E., Tarigan, Z.J.H., Siagian, H., Basana, S.R. & Jie, F. (2024). The role of top management commitment to improve operational performance through IT adoption, supply chain integration, and green supply chain management. Decision Science Letters, 13(3), 647-662, DOI: 10.5267/j.dsl.2024.4.007
Talib, F., Rahman, Z. & Qureshi, M.N. (2011). A study of total quality management and supply chain management practices. International Journal of Productivity and Performance Management, 60(3), 268-288. https://doi.org/10.1108/17410401111111998
Tan, H.-C., Soh, K.L., Wong, W.P. & Tseng, M.-L. (2022). Enhancing supply chain resilience by counteracting the Achilles heel of information sharing. Journal of Enterprise Information Management, 35(3), 817-846. https://doi.org/10.1108/JEIM-09-2020-0363
Willis, G., Genchev, S.E. & Chen, H. (2016). Supply chain learning, integration, and flexibility performance: an empirical study in India. The International Journal of Logistics Management, 27(3),
Yoon, J., & Moon, J. (2019). The moderating effect of buyer purchasing strategy on the relationship between supplier transaction-specific investment and supplier firm performance. Journal of Business Research, 99, 516-523, https://doi.org/10.1016/j.jbusres.2017.08.022
Yu, K., Luo, B.N., Feng, X. & Liu, J. (2018). Supply chain information integration, flexibility, and operational performance: An archival search and content analysis. The International Journal of Logistics Management, 29(1), 340-364. https://doi.org/10.1108/IJLM-08-2016-0185
Yu, W., Chavez, R., Jacobs, M., Wong, C.Y. & Yuan, C. (2019). Environmental scanning, supply chain integration, responsiveness, and operational performance: An integrative framework from an organizational information processing theory perspective. International Journal of Operations & Production Management, 39(5), 787-814. https://doi.org/10.1108/IJOPM-07-2018-0395
Yuan, Y. & Li, W. (2022). The effects of supply chain risk information processing capability and supply chain finance on supply chain resilience: a moderated and mediated model. Journal of Enterprise Information Management, 35(6), 1592-1612. https://doi.org/10.1108/JEIM-09-2021-0383
Zhang, M., Guo, H., Huo, H., Zhao, X. & Huang, J. (2019). Linking supply chain quality integration with mass customization and product modularity. International Journal of Production Economics, 207, 227-235, https://doi.org/10.1016/j.ijpe.2017.01.011
Zhao, N., Hong, J. & Lau, K. H. (2023). Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model. International Journal of Production Economics, 259, 108817, https://doi.org/10.1016/j.ijpe.2023.108817
Zhao, X., Wang, P., & Pal, R. (2021). The effects of agro-food supply chain integration on product quality and financial performance: Evidence from Chinese agro-food processing business. International Journal of Production Economics, 231, 107832, https://doi.org/10.1016/j.ijpe.2020.107832
Zhong, J., Ma, Y., Tu, Y. & Li, X. (2016). Supply chain quality management: an empirical study. International Journal of Contemporary Hospitality Management, 28(11), 2446-2472. https://doi.org/10.1108/IJCHM-03-2015-0110
Adobor, H. & McMullen, R.S. (2018). Supply chain resilience: a dynamic and multidimensional approach. The International Journal of Logistics Management, 29(4), 1451-1471. https://doi-org./10.1108/IJLM-04-2017-0093
Akhtar, F., Wang, Q. & Huo, B. (2024). The effect of relational investments on supply chain quality integration: protection or constraint of legal bonds? International Journal of Quality & Reliability Management, 41(3), 879-900. https://doi.org/10.1108/IJQRM-12-2021-0455
Ali, I., Golgeci, I. & Arslan, A. (2023). Achieving resilience through knowledge management practices and risk management culture in agri-food supply chains. Supply Chain Management, 28(2), 284-299. https://doi.org/10.1108/SCM-02-2021-0059
Alvarenga, M.Z., Oliveira, M.P.V.d. & Oliveira, T.A.G.F.d. (2023). The impact of using digital technologies on supply chain resilience and robustness: the role of memory under the covid-19 outbreak. Supply Chain Management, 28(5), 825-842. https://doi.org/10.1108/SCM-06-2022-0217
Ambekar, S. S., Deshmukh, U., & Hudnurkar, M. (2021). Impact of purchasing practices, supplier relationships and use of information technology on firm performance. International Journal of Innovation Science, 13(1), 118-130.
Azadegan, A., Srinivasan, R., Blome, C., & Tajeddini, K. (2019). Learning from near-miss events: An organizational learning perspective on supply chain disruption response. International Journal of Production Economics, 216, 215-226, https://doi.org/10.1016/j.ijpe.2019.04.021
Bag, S., Dhamija, P., Luthra, S., Huisingh, D., 2023. How big data analytics can help manufacturing companies strengthen supply chain resilience in the context of the COVID-19 pandemic. The International Journal of Logistics Management, 34(4), 1141-1164. https://doi.org/10.1108/IJLM-02-2021-0095
Bastas, A. & Liyanage, K. (2018). Sustainable supply chain quality management: A systematic review. Journal of Cleaner Production, 181, 726-744, https://doi.org/10.1016/j.jclepro.2018.01.110
Bui, L.T.C., Carvalho, M., Pham, H.T., Nguyen, T.T.B., Duong, A.T.B., & Quang, H.T. (2022). Supply chain quality management 4.0: conceptual and maturity frameworks. International Journal of Quality & Reliability Management, DOI 10.1108/IJQRM-07-2021-0251
Chaudhuri, A., Boer, H. & Taran, Y. (2018). Supply chain integration, risk management and manufacturing flexibility. International Journal of Operations & Production Management, 38(3), 690-712. https://doi.org/10.1108/IJOPM-08-2015-0508
Cheng, J.-H. & Lu, K.-L. (2017). Enhancing effects of supply chain resilience: insights from trajectory and resource-based perspectives. Supply Chain Management, 22(4), 329-340. https://doi-org/10.1108/SCM-06-2016-0190
Chowdhury, M.M.H. & Quaddus, M. (2016). Supply chain readiness, response and recovery for resilience. Supply Chain Management, 21(6), 709-731. https://doi.org/10.1108/SCM-12-2015-0463
Chunsheng, L., Wong, C. W. Y., Yang, C.-C., Shang, K.-C. & Lirn, T.-c. (2020). Value of supply chain resilience: roles of culture, flexibility, and integration. International Journal of Physical Distribution & Logistics Management, 50(1), 80-100. https://doi.org/10.1108/IJPDLM-02-2019-0041
Dear ones, M.C., Creazza, A. & Colicchia, C. (2023). Crossing the chasm: investigating the relationship between sustainability and resilience in supply chain management. Cleaner Logistics and Supply Chain, 7, 100098, https://doi.org/10.1016/j.clscn.2023.100098
Fayezi, S. & Zomorrodi, M. (2015). The role of relationship integration in supply chain agility and flexibility development: An Australian perspective. Journal of Manufacturing Technology Management, 26(8), 1126-1157. https://doi.org/10.1108/JMTM-11-2014-0123
Feng, N., Zhang, Y., Ren, B., Dou, R. & Li, M. (2023). How industrial internet platforms guide high-quality information sharing for semiconductor manufacturing? An evolutionary game model. Computers & Industrial Engineering, 183, 109449. https://doi.org/10.1016/j.cie.2023.109449
Frederico, G. F. (2021). Towards a supply chain 4.0 on the post-COVID-19 pandemic: a conceptual and strategic discussion for more resilient supply chains. Rajagiri Management Journal, 15(2), 94-104.
Gu, M. H., Lu, Y., & Huo, B. (2021). The impact of information technology usage on supply chain resilience and performance: an ambidexterous view. International Journal of Production Economics, 232, 107956. https://doi.org/10.1016/j.ijpe.2020.107956
Harianto, K.J., Tarigan, Z.J.H., Siagian, H., Basana, S.R. & Jie, F. (2024). The effect of digital ERP implementation, supply chain integration and supply chain flexibility on business performance. International Journal of Data and Network Science, 8(4), 2399-2414, DOI: 10.5267/j.ijdns.2024.5.017
Huang, K., Wang, K., Lee, P.K.C., & Yeung, A.C.L. (2023). The impact of industry 4.0 on supply chain capability and supply chain resilience: A dynamic resource-based view. International Journal of Production Economics, 262, 108913, https://doi.org/10.1016/j.ijpe.2023.108913
Huo, B. Li, D. & Gu, M. (2024). The impact of supply chain resilience on customer satisfaction and financial performance: A combination of contingency and configuration approaches. Journal of Management Science and Engineering, 9, 38-52, https://doi.org/10.1016/j.jmse.2023.10.002
Huo, B., Ye, Y., Zhao, X., & Zhu, K. (2019). Supply chain quality integration: A taxonomy perspective. International Journal of Production Economics, 207, 236-246, https://doi.org/10.1016/j.ijpe.2016.05.004
Ju, Y., Hou, H. & Yang, J. (2021). Integration quality, value co-creation and resilience in logistics service supply chains: moderating role of digital technology. Industrial Management & Data Systems, 121(2), 364-380. https://doi.org/10.1108/IMDS-08-2020-0445
Li, G. (2021). The impact of supply chain relationship quality on knowledge sharing and innovation performance: evidence from Chinese manufacturing industry. Journal of Business & Industrial Marketing, 36(5), 834-848. https://doi.org/10.1108/JBIM-02-2020-0109
Li, X., Wu, Q., Holsapple, C.W. & Goldsby, T. (2017). An empirical examination of firm financial performance along dimensions of supply chain resilience. Management Research Review, 40(3), 254-269. https://doi.org/10.1108/MRR-02-2016-0030
Liu, W., Liu, X. & Choi, T.-M. (2023). Effects of supply chain quality event announcements on stock market reaction: an empirical study from China. International Journal of Operations & Production Management, 43(2), 197-234. https://doi.org/10.1108/IJOPM-10-2021-0638
Machado, M.C., Telles, R., Sampaio, P., Queiroz, M.M. & Fernandes, A.C. (2019). Performance measurement for supply chain management and quality management integration: A systematic literature review. Benchmarking: An International Journal, 27(7), 2130-2147. https://doi.org/10.1108/BIJ-11-2018-0365
Munir, M., Jajja, M.S.S. & Chatha, K.A. (2022). Capabilities for enhancing supply chain resilience and responsiveness in the COVID-19 pandemic: exploring the role of improvisation, anticipation, and data analytics capabilities. International Journal of Operations & Production Management, 42(10), 1576-1604. https://doi.org/10.1108/IJOPM-11-2021-0677
Nevanani, J. & Jain, R.K. (2022). Examining the impact of strategic supplier partnership, customer relationship and supply chain responsiveness on operational performance: the moderating effect of demand uncertainty. Journal of Business & Industrial Marketing, 37 (5), 995-1011. https://doi.org/10.1108/JBIM-10-2020-0461
Orlando, B., Tortora, D., Pezzi, A. & Bitbol-Saba, N. (2021). The disruption of the international supply chain: Firm resilience and knowledge preparedness to tackle the COVID-19 outbreak. Journal of International Management, 100876, https://doi.org/10.1016/j.intman.2021.100876
Phan, A.C., Nguyen, H.A., Trieu, P.D., Nguyen, H.T. & Matsui, Y. (2019). Impact of supply chain quality management practices on operational performance: empirical evidence from manufacturing companies in Vietnam. Supply Chain Management, 24(6), 855-871. https://doi.org/10.1108/SCM-12-2018-0445
Sarkar, M. & Seo, Y.W. (2021). Renewable energy supply chain management with flexibility and automation in a production system. Journal of Cleaner Production, 324, 129149, https://doi.org/10.1016/j.jclepro.2021.129149
Shukor, A.A.A., Newaz , M.S. , Rahman , M.K. & Taha, A.Z. (2021). Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms. International Journal of Emerging Markets, 16(8), 1721-1744. https://doi.org/10.1108/IJOEM-04-2020-0418
Siagian, H., Tarigan, Z.J.H. & Jie, F. (2021). Supply chain integration enables resilience, flexibility, and innovation to improve business performance in the COVID-19 era. Sustainability, 13, 4669. https://doi.org/10.3390/su13094669
Soares, A., Soltani, E. & Liao, Y.-Y. (2017). The influence of supply chain quality management practices on quality performance: an empirical investigation. Supply Chain Management, 22(2), 122-144. https://doi.org/10.1108/SCM-08-2016-0286
Soesetyo, Z.E., Tarigan, Z.J.H., Siagian, H., Basana, S.R. & Jie, F. (2024). The role of top management commitment to improve operational performance through IT adoption, supply chain integration, and green supply chain management. Decision Science Letters, 13(3), 647-662, DOI: 10.5267/j.dsl.2024.4.007
Talib, F., Rahman, Z. & Qureshi, M.N. (2011). A study of total quality management and supply chain management practices. International Journal of Productivity and Performance Management, 60(3), 268-288. https://doi.org/10.1108/17410401111111998
Tan, H.-C., Soh, K.L., Wong, W.P. & Tseng, M.-L. (2022). Enhancing supply chain resilience by counteracting the Achilles heel of information sharing. Journal of Enterprise Information Management, 35(3), 817-846. https://doi.org/10.1108/JEIM-09-2020-0363
Willis, G., Genchev, S.E. & Chen, H. (2016). Supply chain learning, integration, and flexibility performance: an empirical study in India. The International Journal of Logistics Management, 27(3),
Yoon, J., & Moon, J. (2019). The moderating effect of buyer purchasing strategy on the relationship between supplier transaction-specific investment and supplier firm performance. Journal of Business Research, 99, 516-523, https://doi.org/10.1016/j.jbusres.2017.08.022
Yu, K., Luo, B.N., Feng, X. & Liu, J. (2018). Supply chain information integration, flexibility, and operational performance: An archival search and content analysis. The International Journal of Logistics Management, 29(1), 340-364. https://doi.org/10.1108/IJLM-08-2016-0185
Yu, W., Chavez, R., Jacobs, M., Wong, C.Y. & Yuan, C. (2019). Environmental scanning, supply chain integration, responsiveness, and operational performance: An integrative framework from an organizational information processing theory perspective. International Journal of Operations & Production Management, 39(5), 787-814. https://doi.org/10.1108/IJOPM-07-2018-0395
Yuan, Y. & Li, W. (2022). The effects of supply chain risk information processing capability and supply chain finance on supply chain resilience: a moderated and mediated model. Journal of Enterprise Information Management, 35(6), 1592-1612. https://doi.org/10.1108/JEIM-09-2021-0383
Zhang, M., Guo, H., Huo, H., Zhao, X. & Huang, J. (2019). Linking supply chain quality integration with mass customization and product modularity. International Journal of Production Economics, 207, 227-235, https://doi.org/10.1016/j.ijpe.2017.01.011
Zhao, N., Hong, J. & Lau, K. H. (2023). Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model. International Journal of Production Economics, 259, 108817, https://doi.org/10.1016/j.ijpe.2023.108817
Zhao, X., Wang, P., & Pal, R. (2021). The effects of agro-food supply chain integration on product quality and financial performance: Evidence from Chinese agro-food processing business. International Journal of Production Economics, 231, 107832, https://doi.org/10.1016/j.ijpe.2020.107832
Zhong, J., Ma, Y., Tu, Y. & Li, X. (2016). Supply chain quality management: an empirical study. International Journal of Contemporary Hospitality Management, 28(11), 2446-2472. https://doi.org/10.1108/IJCHM-03-2015-0110