How to cite this paper
Bostaki, Z & Roghanian, E. (2014). A comprehensive approach to handle the dynamics of customer’s needs in Quality Function Deployment based on linguistic variables.Decision Science Letters , 3(2), 243-258.
Refrences
Akao, Y. (1990). Quality function deployment: Integrating customer requirements into product design. Cambridge, MA: Productivity Press.
Bhattacharya, S., Krishnan, V., & Mahajan, V. (1998). Managing new product definition in highly dynamic environments. Management Science, 44(11), S50–S64.
Bordogna, G., Fedrizzi, M., & Pasi, G. (1997). A linguistic modeling of consensus in group decision making based on OWA operators. IEEE Transactions on Systems, Man and Cybernetics – Part A: Systems and Humans, 27(1), 126–133.
Büyük?zkan, G., & Feyzio?lu, O. (2005). Group decision making to better respond customer needs in software development. Computers & Industrial Engineering, 48(2), 427-441.
Cristiano, J. J., Liker, J. K., & White III, C. C. (2001). Key factors in the successful application of quality function deployment (QFD). Engineering Management, IEEE Transactions on, 48(1), 81-95.
Cohen, L., & Cohen, L. (1995). Quality function deployment: how to make QFD work for you (p. 348). Reading, MA: Addison-Wesley.
Hadar, J., & Russell, W. R. (1974). Decision making with stochastic dominance. An expository review. Omega, 2(3), 365–377.
Han, C., Kim, J., & Choi, S. (2004). Prioritizing engineering characteristics in quality function deployment with incomplete information: A linear partial ordering approach. International Journal of Production Economics, 91(3), 235–249.
Herrera, F., Herrera-Viedma, E., & Mart?nez, L. (2000). A fusion approach for managing multi-granularity linguistic term sets in decision-making. Fuzzy Sets and Systems, 114(1), 43–58.
Ho, E. S. S. A., Lai, Y. J., & Chang, S. I. (1999). An integrated group decision-making approach to quality function deployment. IIE Transactions, 31(6), 553–567.
Kim, D., & Kim, K .(2009). Robustness indices and robust prioritization in QFD. Expert Systems with Applications, 36, 2651–2658.
K?ksal, G., & E?i?tman, A. (1998). Planning and design of industrial engineering education quality. Computers & Industrial Engineering, 35(3), 639-642.
Kuo, T., Wu, H., & Shieh, J. (2009). Integration of environmental considerations in quality function deployment by using fuzzy logic. Expert Systems with Applications, 36, 7148–7156.
Kwong, C. K., & Bai, H. (2003). Determining the importance weights for the customer requirements in QFD using a fuzzy AHP with an extent analysis approach. IIE Transactions, 35, 619–626.
Levy, H. (1998). Stochastic dominance. Investment decision making under uncertainty. Norwell, MA: Kluwer Academic Publishers.
Li, Y., Huang, M., Chin, K., Luo, X., & Han, Y. (2011). Integrating preference analysis and balanced scorecard to product planning house of quality. Computers & Industrial Engineering, 60, 256–268.
Li, Y., Tang, J., & Luo, X. (2010). An ECI-based methodology for determining the final importance ratings of customer requirements in MP product improvement. Expert Systems with Applications, 37, 6240–6250
Liu, H. (2009). The extension of fuzzy QFD: From product planning to part deployment. Expert Systems with Applications, 36, 11131–11144.
Prasad, B. (1998). Review of QFD and related deployment techniques. Journal of Manufacturing Systems, 17(3), 221-234.
Raharjo, H., Xie, M. C., & Brombacher, A. (2011). A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment. Expert Systems with Applications, 38, 3653–3662.
Wang, X. & Xiong, W (2011). An integrated linguistic-based group decision-making approach for quality function deployment. Expert Systems with Applications, 38, 14428–14438.
Xu, Z. (2009). An automatic approach to reaching consensus in multiple attribute group decision making. Computers & Industrial Engineering, 56(4), 1369-1374.
Zhang, Z., & Chu, X. (2009). Fuzzy group decision-making for multi-format and multi-granularity linguistic judgments in quality function deployment. Expert Systems with Applications, 36(5), 9150-9158.
Bhattacharya, S., Krishnan, V., & Mahajan, V. (1998). Managing new product definition in highly dynamic environments. Management Science, 44(11), S50–S64.
Bordogna, G., Fedrizzi, M., & Pasi, G. (1997). A linguistic modeling of consensus in group decision making based on OWA operators. IEEE Transactions on Systems, Man and Cybernetics – Part A: Systems and Humans, 27(1), 126–133.
Büyük?zkan, G., & Feyzio?lu, O. (2005). Group decision making to better respond customer needs in software development. Computers & Industrial Engineering, 48(2), 427-441.
Cristiano, J. J., Liker, J. K., & White III, C. C. (2001). Key factors in the successful application of quality function deployment (QFD). Engineering Management, IEEE Transactions on, 48(1), 81-95.
Cohen, L., & Cohen, L. (1995). Quality function deployment: how to make QFD work for you (p. 348). Reading, MA: Addison-Wesley.
Hadar, J., & Russell, W. R. (1974). Decision making with stochastic dominance. An expository review. Omega, 2(3), 365–377.
Han, C., Kim, J., & Choi, S. (2004). Prioritizing engineering characteristics in quality function deployment with incomplete information: A linear partial ordering approach. International Journal of Production Economics, 91(3), 235–249.
Herrera, F., Herrera-Viedma, E., & Mart?nez, L. (2000). A fusion approach for managing multi-granularity linguistic term sets in decision-making. Fuzzy Sets and Systems, 114(1), 43–58.
Ho, E. S. S. A., Lai, Y. J., & Chang, S. I. (1999). An integrated group decision-making approach to quality function deployment. IIE Transactions, 31(6), 553–567.
Kim, D., & Kim, K .(2009). Robustness indices and robust prioritization in QFD. Expert Systems with Applications, 36, 2651–2658.
K?ksal, G., & E?i?tman, A. (1998). Planning and design of industrial engineering education quality. Computers & Industrial Engineering, 35(3), 639-642.
Kuo, T., Wu, H., & Shieh, J. (2009). Integration of environmental considerations in quality function deployment by using fuzzy logic. Expert Systems with Applications, 36, 7148–7156.
Kwong, C. K., & Bai, H. (2003). Determining the importance weights for the customer requirements in QFD using a fuzzy AHP with an extent analysis approach. IIE Transactions, 35, 619–626.
Levy, H. (1998). Stochastic dominance. Investment decision making under uncertainty. Norwell, MA: Kluwer Academic Publishers.
Li, Y., Huang, M., Chin, K., Luo, X., & Han, Y. (2011). Integrating preference analysis and balanced scorecard to product planning house of quality. Computers & Industrial Engineering, 60, 256–268.
Li, Y., Tang, J., & Luo, X. (2010). An ECI-based methodology for determining the final importance ratings of customer requirements in MP product improvement. Expert Systems with Applications, 37, 6240–6250
Liu, H. (2009). The extension of fuzzy QFD: From product planning to part deployment. Expert Systems with Applications, 36, 11131–11144.
Prasad, B. (1998). Review of QFD and related deployment techniques. Journal of Manufacturing Systems, 17(3), 221-234.
Raharjo, H., Xie, M. C., & Brombacher, A. (2011). A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment. Expert Systems with Applications, 38, 3653–3662.
Wang, X. & Xiong, W (2011). An integrated linguistic-based group decision-making approach for quality function deployment. Expert Systems with Applications, 38, 14428–14438.
Xu, Z. (2009). An automatic approach to reaching consensus in multiple attribute group decision making. Computers & Industrial Engineering, 56(4), 1369-1374.
Zhang, Z., & Chu, X. (2009). Fuzzy group decision-making for multi-format and multi-granularity linguistic judgments in quality function deployment. Expert Systems with Applications, 36(5), 9150-9158.