The objective of the current study was to examine the role of innovative ideas in business sustainability. The mediating role of innovative process, innovative production and innovative supply chain was also examined. Therefore, the relationship between innovative ideas, innovative process, innovative production, innovative supply chain and business sustainability was examined. Data was collected from the employees of textile companies. As the Indonesian textile companies were under investigation in the current study. Data was collected from Indonesian textile company employees. 300 questionnaires were sent to the textile companies with the help of email. Hence, email surveys were preferred with the help of questionnaires. Results of the study highlights that the innovative ideas had a major role in business sustainability. Introduction of new ideas inside the boundaries of the organization expedites the business sustainability. Additionally, innovative ideas have a positive effect on innovative production and innovative supply chains. Moreover, innovative production and innovative supply chain have a positive effect on business sustainability. Therefore, innovative ideas increase the innovative production and supply chain which further shows a positive effect on business sustainability.

The objective of this research is to test the impact of economic factors on the service marketing mix for consumers in choosing street food in Nong Khai Municipality in the Nong Khai province of Thailand. Service marketing involves 7Ps in the study. The method involved a survey of 400 respondents from 3 areas with quota sampling. The results revealed that eco-nomic factors had positive and direct effects on the total service marketing mix and positive indirect effects on each element of the service marketing mix. The economic factor with the greatest effect was People, followed by Product, and Physical Evidence and Presentation, respectively. The study results show that there is a need to focus on all of elements of the service marketing mix for the street food business including the quality of service, food quality and cleanliness.

The use of technology in business in the era of 4.0 is a difficult task for Small and Medium Enterprises (SMEs) due to lack of resources and other market problems. To attract customers to buy a product, the marketing of a product is usually influenced by various factors, such as price, product quality, and brand. In this study, the researchers analyzed the impact of price, product quality, and product brand on customer’s buying interest. This research is a case study conducted in Fahmi Mandiri SMEs aiming to increase the income. The method used is multiple regression analysis and the data is collected through questionnaires distributed to the customers. The results show that the biggest partial correlation influencing customer buying interest are price of a product and product brand. The quality of a product does not affect customers' buying interest significantly, because consumers will trust the quality of a product when the product brand is known and has the right price.

This article has been retracted in Management Science Letters 2020 10(17),2.

The primary objective of the present study was to examine the impact of total quality management (TQM) practices on the performance of organization performance of Arab American University Palestine. The study was also interested in examining the role of organizational excellence in organizational performance and also investigated the impact of organizational excellence in the relationship between TQM practices and organizational performance. To achieve the objective of the current study, we employed the structural equation modeling using statistical package of smart PLS-3. The questionnaires were distributed among the administrative staff of the university. Prior to establishing direct and indirect links between variables, we accessed the measurement of model and after establishment of the model fit, the structural model was used to examine the hypothesized relationships and the results confirmed the hypotheses of the survey. In other words, TQM practices had significant relationship with organizational performance and organizational performance had significant relationship with organizational performance. Moreover, TQM had a positive and significant effect on the organizational Excellence. Finally, organizational excellence also mediated the relationship between TQM and organizational performance.

This paper has been retracted.

The objective of this research was to examine the relationships of the five key foreign tourist markets in the Greater Mekong Sub-region (GMS), Cambodia, Laos, Myanmar, Thailand, and Vietnam. Quarterly data of tourist numbers from China, Japan, Korea, Malaysia, and the USA who traveled to the countries in GMS during the period 2001-2017 were used. Vector Autoregressive (VARs) was used to test Granger Causality to explain the relationships among tourist markets in the region. The findings revealed that tourist markets in Cambodia had forward relations with Laos and Vietnam. Those in Laos had forward relationship with Myanmar and Thailand. Tourist markets in Myanmar had forward relationship with Vietnam, Laos, and Thailand. Tourist markets in Thailand had forward relationship with Vietnam, Laos, and Myanmar whereas those of Vietnam had forward relationship with Laos, Myanmar, Thailand, and Cambodia. The overview shows that the key tourist markets in each country supported each other.

The objective of the current study was to examine the role of supply chain and product development in sustainable performance, goodwill and firm popularity. Furthermore, the mediating role of product development was also examined. Population of the study was rubber manufacturing companies of Indonesia. In this regard, data were collected from the employees of rubber making companies of Indonesia. 500 questionnaires were used for data collection among the rubber making companies. Data was analyzed through statistical software. Results of the analysis revealed that the supply chain has a major contribution to sustainable performance, goodwill and firm popularity. Increase in the supply chain of rubber manufacturing companies, increases the sustainable performance, goodwill and firm popularity. Moreover, product development also has important contributions to the sustainable performance, goodwill and firm popularity. Supply chain has a positive effect on product development and product development has a positive effect on sustainable performance, goodwill and firm popularity.

Lean practices appear to have aided organisations in improving their operations, especially manufacturing companies. This paper reports on an in-depth study comparing Thai medium-size manufacturing companies who use Lean with those which have not yet adopted Lean. In this paper the word “Lean” is used to refer to “lean practices” as well as “lean strategies”. Lean methods include just-in-time (JIT), total productive maintenance (TPM), automation, value-stream mapping (VSM), Kaizen, material requirement planning (MRP), Kanban, 5S and waste elimination. Primary data were obtained through questionnaires which were analysed using a number of statistical processes including factor analysis (CFA) and structural equation modelling (SEM). Some 230 medium-sized manufacturing companies were the focal target of this study. Three latent variables, Lean (exogenous variable), product customisation (endogenous) and operational performance (endogenous) are formed in this study. There were 24 parameters and the findings provide further evidence regarding the effects which Lean practices have on product customisation and operational performance of the companies, for example. The methods for analyzing the data favour the proposed structural equation model. The results show that Lean strategies are linked to improved operational performance in the firms which practice them. Management teams in Thai medium-size manufacturing companies which have resisted Lean are encouraged to adopt Lean in order to improve operational performance, particularly in the present economic climate.

In an operating business amidst fierce competition, the operational process needs to be developed and improved in order to reduce logistics costs which are hidden costs in all business activities. This study aimed to investigate guidelines for reducing logistics costs in the industrial business sector, and to develop a structural equations model. It was conducted quantitatively and qualitatively.

Digital Transformation (DT) allows logistics service providers (LSPs) to gain competitive advantages by reducing costs, and creating customer experience, innovation and efficiency. This paper proposes a systematic framework to analyse the obstacle factors hindering DT of Thailand small and medium enterprises freight LSPs. First, thirteen obstacles are identified through the extensive literature and validated by a panel of experts. Second, a nine-level hierarchical structure is determined based on Interpretive Structural Modelling to demonstrate the complex interrelationships among obstacle factors. Finally, thirteen obstacles are categorized regarding the driving and dependence power by employing Matrix Impact of Cross Multiplication Applied to Classification approach. The results indicate a lack of digital culture being the most important obstacle hindering DT, followed by lack of support and commitment from top management and lack of risk taking initiative. This finding could help LSPs who aim for DT to take appropriate steps to alleviate obstacles.