Customer retention (CR) has become increasingly important due to high competition among hotels and countries. However, most of previous studies focus on this variable in the context of restaurants. This study aims to examine the factors that affect the CR among customers of five-star hotels in Jordan. Based on the literature, the study proposes that physical environment (PE), customer satisfaction (CS), service quality (SQ), and perceived consumption value (PCV) will affect the CR. In addition, the study proposes that hotel perceived value (HPV) will mediate the effects between the variable. The population of this study is the hotels in Amman, the capital of Jordan. Using a random sampling technique, a total of 301 responses are collected from seven brands. The findings indicated that PE, SQ, PCV, and CS were important predictors of CR. The findings also show that HPV mediated partially the effect of PE and SQ on CR while a full mediator was found between CS and CR. Decision makers are advised to improve the PE and the HPV.

This study examines two models of knowledge sharing. Model 1 investigates the association of willingness to share knowledge, ability to share knowledge and knowledge sharing. Model 2 tests the individual’s effectiveness as an integration term of willingness to share and ability to share with knowledge sharing. The final sample of this study consists of 204 accounting students at Umm Al-Gura University for the academic year 2013/2014. Using a survey-based methodology, the multiple regression of Model 1 shows that the willingness to share and the ability to share knowledge are associated positively with knowledge sharing. In addition, the result of the simple regression of Model 2 illustrates that individual’s effectiveness was positively associated with knowledge sharing. The results of this study are useful for educational policy makers in Saudi Arabia and elsewhere, as there is an opportunity of enhancing the knowledge sharing in the educational context.

An entrepreneurial mindset requires a solid foundation of various components. These compo-nents may possibly affect the entrepreneurial mindset and intention of the entrepreneurs either negatively or positively. Hence, to analyze such effect, this study attempts to examine the association among entrepreneurial education and the components of the Theory of Planned Behavior (TPB), i.e., social norms, attitude and self-efficacy, and their effects on the Community College of Abqaiq students’ entrepreneurial intention. The structural equation modeling based on partial least square (PLS) was employed for analyzing the data of the study. The findings confirmed that the entrepreneurship education construct had a significant effect on attitude towards entrepreneurship. Furthermore, there was a statistically significant positive effect of attitude and self-efficacy on entrepreneurial intention. Finally, social norms did not disclose any significant effect on entrepreneurial intention.

In this competitive environment for the survival of the organization, it is essential to retain competent workforce, and keep them well aligned with organizational objectives. Turnover of employees creates panic situation and unnecessary burden of high recruitment cost. The present study identifies the relationship between job embeddedness and turnover intention. The survey of 119 employees was conducted in Saudi Arabia. The study found no significant relationship between job embeddedness and turnover intention. Negative correlation was found between turnover intention with respect to age and experience of employees. It clearly states that as the employees gain experience, their turnover intent decreases. Age is also an important factor of turnover intention. It was found that older employees showed less turnover intent in comparison to younger employees. The results will provide insights to organization for making effective strategies to keep employees embedded with their jobs and help in reducing turnover intent and actual turnover.

This study investigates the environmental marketing strategy in hotel industry. The study also chooses Aqaba Special Economic Zone Authority (ASEZA) as a case study. The study population consists of a tourist in Aqaba. The study distributes 1000 questionnaires and manages to collect 900 properly filled ones and determines 800 as valid questionnaires. All questions are designed in Likert scale and the results are analyzed using different statistical test. The results indicate that the size of the hotel, the implementation of the recycling program, in addition to saving money, increases customer satisfaction.

This research aims to demonstrate the impact of market targeting strategies on tourism service in the Kingdom of Saudi Arabia. The descriptive analytical methodology is used. The study also uses regression analysis to examine the relationship between independent variables and dependent variable. The study reached a set of results, the most important of which is the limited services provided to customers in spite of the diversity of the needs and desires of customers from tourists and travelers with customers' needs and desires.

This study examines the determinants of university students' entrepreneurship intentions. The effects of eleven factors of entrepreneurial intention were investigated, including personality, social, and societal factors. A convenience sampling method and 350 self-administered questionnaires were used for data collection from four Sudanese universities, obtaining a usable response rate of 84.6%. Through Smart PLS, Structural Equation Modeling (SEM) was used for data analysis and relationship interpretation. The results showed that innovativeness and cultural valuation were positively and significantly associated with students' entrepreneurial intention. This suggests that the government and policymakers should encourage the development of entrepreneurship-fostering environments within universities. Future studies should increase the sample size to generalize the findings and validate new measures for the same study model, and explore a wider Sudanese entrepreneurial field scope.

Current study aimed at examining the influence of ITMG (Information Technology Management) on Jordanian e-government approaches towards adopting managerial innovation. Through adopting the quantitative approach and utilizing questionnaire as a study tool; the researcher distributed a self-administered questionnaire on (123) head departments, officers and technicians in Jordanian E-government project. Results of study indicated a strong positive relationship between ITMG and managerial innovation that is attributed to business architecture and risk management plans and strategies. Study recommended that e-government controllers must have extra attention towards adopting the suitable Business Process Improvement (BIP) in order to guarantee the best results of application in terms of service quality, time and satisfaction.

There is no doubt that m-commerce a paramount contributor to many companies and economies in many areas around the world. Thus, changes the way of m-commerce companies be-comes very important in order to gain more profit. The main reason for this study is to in-crease the customers’ awareness toward using mobile for purchasing purposes. The study reveals how m-commerce process changes the role of trading from the traditional way to the electronic one. The objective of this research is to determine the impact of ease of use and perceived cognitive control on consumer perception for using m-commerce system. Data of the survey were collected from Arab Open University (AOU), the number of participants was 618. The results indicated that all variables affected consumers toward using mobile for purchasing purposes in coming future.

Career maximizing is the extent to which a person desires to make career decisions in pursuit of maximizing goals. It is now receiving widespread academic and research interest from various quarters. Since a career is a process wherein individuals narrow down their life choices, to create and find their self, it is of paramount importance. Employee engagement is an affective cognitive state at workplace, which is persistent and pervasive in nature. It is capable of enhancing employee empowerment, and reducing workplace deviance and turnover intentions. The study identified the relationship between career maximization and employee engagement. It was found that the two variables were having significant positive relationship. No significant difference was found in the gender wise analysis of the two constructs. The study has brought out significant addition to management literature as no earlier studies have been done to identify the relationships.