In this paper, a stochastic model of a closed-loop supply chain (CLSC) with one risk-averse manufacturer, one risk-averse retailer and one risk-averse third party is developed. To analyze how the members make decisions about wholesale price, collection rate, retail price and sales effort under different decision-making structures, the optimal decision problem under uncertain price and sales effort-dependent demand is studied through development of four game theoretical models. The equilibrium results between various models are compared and the optimal decisions from each member’s perspective are investigated. According to the results, the third party-led model has better performance than manufacturer-led model. The cooperation mode of manufacturer and retailer is beneficial for the whole chain and customers and the cooperation mode of manufacturer and third party is the most effective model to collect the used-product. Finally, to increase the performance of decentralized CLSC compared with the centralized CLSC, a coordination contract is developed. The results indicate that this contract is advantageous for the members of CLSC, the customers, and the environmental issues.

Today, most industrial managers in the world are interested in protecting the environment and biological resources. On the other hand, current technologies are getting momentum towards specialization and globalization. Thus, in order to remain in a highly competitive world market, producers have to respond to the customers' demands under different circumstances. The leading role of distribution centers to deliver products to customers on time and to reduce the costs of stock maintenance has attracted the attention of many supply chain managers in current competitive conditions. Cross docking is a logistic strategy aiming to reduce the stock and increase the level of customer's satisfaction. Products are delivered from the supplier to the customers through cross docking. In this paper, a nonlinear multiproduct vehicle location-routing model is presented with heterogeneous vehicles. Each truck can carry one or more types of products. In other words, compatibility between product and vehicle has been accounted for here. This model aims to find out the possible minimum number of cross dockings among the existing set of discrete locations and minimize the total cost of opening cross docking centers as well as vehicle transportation (distribution and operation cost) costs. In sum, the model aims to find the number of cross docking centers, the number of vehicles and the best route in the distribution network. Since the model is mixed integer programming, to apply the model to medium and large scale problems, meta innovative genetic and particle swarm optimization algorithms are introduced. The results obtained from examining various problems show high efficiency of the proposed methods.

This paper provides a review on recent works in the field of competitive facility location models based on the following seven components: 1) Variables, 2) Competition type, 3) Solution space, 4) Customer behavior, 5) Demand type, 6) Number of new facilities and 7) Relocation and redesign possibility. First, the components are introduced and then based on these components; different studies are compared with each other via a proposed taxonomy and finally a review on work of each paper is provided.

In this article, a manpower allocation and cell loading problem is studied, where demand is sto-chastic. The inter-cell and intra-cell movements are considered and attention is focused on as-signing operators with different skill levels to operations, because cell performance in addition to load cell is dependent on manpower. The purpose of this article is manpower allocation in cellu-lar manufacturing with consideration to learning and training policies. The manpower skill levels are determined in order to enhance production rate. The main contribution of this approach is the scenarios of training and learning in addition to the combination of training and learning being simulated. By using these three scenarios, the skill level of workers increase which reduces the processing time. In this regard cell layout is static where processing times and customer demand follow a normal distribution. As one of the significant costs of industrial unit is related to pro-duction cost, this study has attempted to reduce these costs by increasing the skill level of opera-tor which causes to reduce the processing time. Scenarios are evaluated by using a simulation method that finally attained results indicate this simulation provides better manpower assign-ments.

Increasing attention to environmental problems and social responsibility lead to appear reverse logistic (RL) issues in designing supply chain which, in most recently, has received considerable attention from both academicians and practitioners. In this paper, a multi-product reverse logistic network design model is developed; then a hybrid method including Chance-constrained programming, Genetic algorithm and Monte Carlo simulation, are proposed to solve the developed model. The proposed model is solved for risk-averse and risk-seeking decision makers by conditional value at risk, sum of the excepted value and standard deviation, respectively. Comparisons of the results show that minimizing the costs had no direct relation with the kind of decision makers; however, in the most cases, risk-seeking decision maker gained more return products than risk-averse ones. It is clear that by increasing returned products to the chain, production costs of new products and material will be reduced and also by this act, environmental benefits will be created.

This paper presents a model to solve the multi-objective location-routing problem with capacitated vehicles. The main purposes of the model are to find the optimal number and location of depots, the optimal number of vehicles, and the best allocation of customers to distribution centers and to the vehicles. In addition, the model seeks to optimize vehicle routes and sequence to serve the customers. The proposed model considers vehicles’ traveled distances, service time and waiting time while guaranteeing that the sum of these parameters is lower than a predetermined value. Two objective functions are investigated. First objective function minimizes the total cost of the system and the second one minimizes the gap between the vehicles’ traveled distances. To solve the problem, a Multi-Objective Imperialist Competitive Algorithm (MOICA) is developed. The efficiency of the MOICA is demonstrated via comparing with a famous meta-heuristics, named Non-Dominated Sorting Genetic Algorithm-II (NSGA-II). Based on response surface methodology, for each algorithm, several crossover and mutation strategies are adjusted. The results, in terms of two well-known comparison metrics, indicate that the proposed MOICA outperforms NSGA-II especially in large sized problems.

Engaging customer is the burning issue for companies especially the service sector, either online or offline. Minimizing the customer disengagement is the same like reducing dissatisfaction or churn. Customer disengagement may be caused by many factors, ad skepticism is one of them; ad skepticism has two main antecedents personality variable and consumption/influencing varia-bles. This research explores the relationship of ad skepticism with customer disengagement through personality variables which are cynicism, reactance and self-esteem. The unit of analysis is the telecom and banking industry of Pakistan which is foreseeing an era of virtual currency and both are customer oriented industries. Only offline disengagement is researched and data is collected from the Business centers of telecom and banking branches dealing with virtual curren-cy in Pakistan. Hypothetical model is given after digging the relevant literature; model is tested through confirmatory factor analysis and structural equation modeling. Eight hypotheses were purposed from the connections of model, all hypotheses are accepted except the cynicism posi-tive effect on social ad skepticism. This can be due to commonality of social and charity in Paki-stani society, Muslims consider charity as a pious act and they do not think for cynic behavior in charity or social related works. The results manifest that customers in telecom industry are hav-ing ad skepticism and that is becoming the cause of their disengagement. Further, social ad skep-ticism has more impact on the customer disengagement than the general ad skepticism. While the reactance has more effect on general ad skepticism than other antecedents and cynicism has the lowest impact on social ad skepticism than other antecedents.

Inventory control of deteriorating items constitutes a large part of the world’s economy and covers various goods including any commodity, which loses its worth over time because of deterioration and/or obsolescence. Vendor managed inventory (VMI), which is a win-win strategy for both suppliers and buyers gains better results than traditional supply chain. In this research, we study an economic order quantity (EOQ) with shortage in form of partial backorder under VMI policy. The model is concerned with multi-item subject to multi-constraint including storage space, time period and budget constraints. Two metaheuristic algorithms, namely Simulated Annealing and Tabu Search, are used to find a near optimal solution for the proposed fuzzy nonlinear integer-programming problem with the objective of minimizing the total cost of the supply chain. Furthermore, the sensitivity analysis of the metaheuristic parameters is performed and five numerical examples containing different numbers of items are conducted in order to evaluate the performance of the algorithms.

In this study, we incorporate trade credit policy into a joint marketing and pricing problem in which demand rate depends on the length of the credit period provided by the retailer for her customers, marketing expenditure, and selling price. The trade credit policy adopted here is a delayed payment policy in partial form in which the customers must pay a percent of the total purchasing cost at the time of placing an order and can pay the remaining amount later. Shortages are allowed and partially backordered. The main objective of this study is to determine the optimal credit period, marketing expenditure, selling price, and variables of inventory control simultaneously in order to maximize retailer’s total profit. For solving the proposed problem, first an approximation method is applied to simplify the profit function and transform the problem into a constrained Signomial Geometric Programming (SGP) problem, then a global optimization approach is used for solving the model. Finally, a numerical example and sensitivity analysis of the important parameters are conducted to show the effectiveness of proposed approach.

Detecting how a cutout affects the critical buckling load in circular cylindrical shell is a serious issue for the design of the shells used in marine structures, aerospace and automobile applications. In this paper, buckling behavior of aluminum cylindrical shell with rectangular cutout, subjected to axial pressure was studied by means of finite element simulations. The effects of geometric parameters (R, t, a, b and L) on the first buckling mode capacity of the shell were studied. The effects of these factors and their interaction effects were investigated by combined numerical and statistical analysis. The results show that R/b, t and Rt/b were the main effective factors of critical buckling load. Based on the statistical analysis, a model for prediction of the critical buckling load was obtained with an accuracy equal to 95% (R2, R2 (pred) and R2 (adj)). This equation could be used to predict the critical buckling load of an isotropic circular shell with a rectangular cutout.