One of the popular methods to increase the performance of educational services such as public or private universities is to make performance measurement. The people who work for an organization are normally considered as the best people to judge about the performance of a workplace since they know most existing weakness points in their workplace. The proposed study of this paper looks into a university performance in three inside, process and outside & apos; s perspectives. We design and distribute a questionnaire among 69 university professors and 295 students. In this survey, we ask them how they evaluate university in terms of different criteria such as educational and research facilities, etc. The results of our survey indicate that the university is not in good condition in terms of research activities but it has maintained good condition in terms of other perspectives such as educational, infrastructure, etc.

Building national brand plays an important role on today & apos; s economy to attract interested tourists in visiting various countries. There are different factors impacting national brand such as advertisement, natural attraction, etc. In this paper, we perform an empirical investigation to find the impact of ten most important factors on building brand. The study designs and distributes a questionnaire among 384 international tourists who visited Iran during the year of 2010 and it uses factor analysis to group important factors. The results extract four groups; the first factor includes three most important components including satellite advertisement programs, public awareness on economical power and public awareness on specialized symposium and conferences. The second factor includes three other important factors, which are public awareness on human right, advertisement programs through distribution brushers and internet advertisement. The third factor includes two variables, which are public awareness on education and access to educational services and introducing cultural heritage. Finally, the last factor includes introducing natural attraction and advertisement programs through distribution brushers.

Stock market plays an important role on demonstrating economy direction and it provides good opportunities for people who wish to purchase a small portion of different firms & apos; shares. In this paper, we propose an empirical study to measure the impact of the market size and the ratio of book value on market value on excessive return. The study gathers the necessary information from some of active stock shares traded on Tehran Stock Exchange over the period of 2010-2011. The proposed model of this paper uses linear regression analysis to investigate the relationship between the excessive return and other factors. The study divides the information into seven equal groups and fits the regression model using ordinary least square technique. The results indicate that there is a negative relationship between size and excessive return and a positive relationship between the ratio of BV/MV and excessive return. Although the results of both tests are positive, we have to be more cautious about what have reported on the second hypothesis.

This paper presents a general review of intellectual capital literature, which includes definitions, components and indicators. We aim to gather a useful collection of indicators and definitions. After studying several related works from the literature, many definitions and indicators are identified and explain that choosing appropriate indicators depends on organizational targets. Every kind of organization can use this study to identify its more applicable and appropriate indicators to know about its intellectual capital. Identifying all of indicators in previous studies can help organization select right indicators for the organization.

In mobile ad hoc network (MANET), secure communication is more challenging task due to its fundamental characteristics like having less infrastructure, wireless link, distributed cooperation, dynamic topology, lack of association, resource constrained and physical vulnerability of node. In MANET, attacks can be broadly classified in two categories: routing attacks and data forwarding attacks. Any action not following rules of routing protocols belongs to routing attacks. The main objective of routing attacks is to disrupt normal functioning of network by advertising false routing updates. On the other hand, data forwarding attacks include actions such as modification or dropping data packet, which does not disrupt routing protocol. In this paper, we address the “Packet Drop Attack”, which is a serious threat to operational mobile ad hoc networks. The consequence of not forwarding other packets or dropping other packets prevents any kind of communication to be established in the network. Therefore, there is a need to address the packet dropping event takes higher priority for the mobile ad hoc networks to emerge and to operate, successfully. In this paper, we propose a method to secure ad hoc on-demand distance vector (AODV) routing protocol. The proposed method provides security for routing packets where the malicious node acts as a black-hole and drops packets. In this method, the collaboration of a group of nodes is used to make accurate decisions. Validating received RREPs allows the source to select trusted path to its destination. The simulation results show that the proposed mechanism is able to detect any number of attackers.

Suggestions system is one of the new cooperative management plans, which affects making good decisions, self-confidence and employees occupational approval. The aim of this research is to survey the barriers for establishment of suggestion system. The proposed study designs and distributes a questionnaire among 195 out of 26550 managers who work for educational system in city of Kermanshah, Iran. The primary purpose of this survey is to learn whether lack of accepting any risk on behalf of management team, conflict of interest in management style, lack of belief on suggestions system in an organization are important barriers of executing suggestions system in an organization or not. The results of Freedman test confirm all seven components of the hypothesis. As a result, lack of accepting risk among management team is number one barrier in having suggestion system followed by existing conflict between management style and suggestions system and lack of management & apos; s belief to suggestions system, weakness in education for suggestions system and fear in management disruption because of having suggestions system. The other barriers coming in the last priority in terms of their relative importance include lack of management & apos; s support to suggestions system and weakness in management position because of accepting suggestions system.

During the past few years, there has been increasing interest to find a replacement for gas consumption in Iranian small towns and cities. The government believes delivering cheap gas to small towns is not economical and can be replaced with recent technological solar–geothermal hybrid energy system. In this paper, we present an empirical study to calculate internal rate of return (IRR) for a small town located near the city of Qom, Iran. We consider three scenarios of population, namely 1000, 1500 and 2000 households and various rates for gas price from 7 to 40 cents. The results show that a gas distribution unit yields 2% to 20% in terms of return. This brings us to conclude that gas distribution for small towns far from major cities is not economically justified for government. Therefore, we need to use alternative methods such as solar–geothermal hybrid energy system. We use TOPSIS method, as a multi criteria decision making approach, to prioritize ten small towns in Qom province and the results are analyzed.

Knowledge management incorporates the systematic management of vital knowledge resources and the associated processes of creating, organizing, gathering, utilizing, diffusion and exploiting data. A key challenge emerging is learn to encourage knowledge sharing (KS) within firms because knowledge is an organization’s intellectual capital and plays an important role in gaining a competitive advantage. Isolated initiatives for promoting KS and team collaboration without taking into consideration the limitations and constraints of KS can halt any further development in the KM culture of an operation. In this paper, in addition to individual and social factors, an effect of individual perception, which is an important factor for any behavior, is studied. We first identify effective factors in KS behavior through the theory of planned behavior, six factors of trust, knowledge power, organizational motivation, organizational culture, IT and Communities of Practice (COP) as effective factors in three categories of behavioral beliefs, subjective norms and perceived behaviors are analyzed for an Iranian research center. The results of this research helps develop KS behavior and enhance performance and creativity of research in this center.

Knowledge management plays an important role on the success of organizations but there are several reasons that many organizations fail to talk a full advantage of the benefits of knowledge management implementation. In this paper, we perform an empirical investigation on supreme audit court organization of Iran. The survey uses a standard questionnaire and distributes 116 questionnaires among 228 people who worked for this organization. Cronbach alpha yields 0.817, which is well above the minimum acceptable level. Kolmogorov–Smirnov test has been performed to examine the normality of the data and yields 1.71 for management attributes, 1.78 is for resource factors and 1.73 for environment factors and P-value for all three factors is 0.000. The preliminary results of our survey indicate that management is the first important factor followed by resources and environment factors.

Outsourcing plays an important role on reducing unnecessary activities in any organization and helps focus only on value added activities. Water resource organization in each city is responsible to supply fresh and clean water and dispose switch as efficiently as possible and all citizens normally benefit from these organizations. The proposed model of this paper uses DEMATEL to prioritize 14 different factors influencing on outsourcing activities. The survey was performed from October, 2011 to May, 2012 among employees on work for water resource organization in city of Semnan, Iran. The survey chooses a sample of 92 employees out of 120 people who worked for this organization. Cronbach alpha is calculated as 90%, which is well above the minimum acceptable level. The results of the survey indicate that expediting work process is the most important factor while reducing the cost is considered as the least important factors among 14 different items.