Crises possess a remarkable propensity to serve as catalysts for change, particularly within the sphere of education. They catalyze change in several key dimensions, including Accelerated Adoption of Technology, Highlighting Inequalities, Global Collaboration, Adaptation of Assessment Methods, Engagement with Online Resources, and Reimagining Education. In essence, crises compelling educational institutions to reevaluate long-standing norms and embrace innovative solutions. They shine a spotlight on challenges that may have remained overlooked and stimulate the formulation of strategies aimed at cultivating a more robust, adaptable, and inclusive educational landscape. This study provides a comprehensive strengths, weaknesses, opportunities, and threats (SWOT) analysis of E-learning at The University of Jordan amid the COVID-19 pandemic, offering valuable insights for strategic planning during crises. Based on data collected from 379 undergraduate students in the year 2022, it reveals strengths in terms of convenience and flexibility but highlights weaknesses such as low bandwidth and unstable internet connections. Additionally, it recognizes the opportunity for E-learning effectiveness during lockdowns while identifying threats like unreliable power supply and inconsistent internet access. This analysis enriches our understanding of the educational landscape and equips decision-makers with essential insights to enhance E-learning resilience and effectiveness during challenging times.

The onset of the COVID-19 pandemic has wrought a profound transformation in the higher education landscape, compelling universities worldwide to pivot towards E-learning as the primary mode of instruction. This study, which was performed on a sample of 330 undergraduate students at The University of Jordan, undertook an in-depth exploration of student satisfaction with E-learning at The University of Jordan during this unprecedented shift, examining it through four demographic variables: gender, residence, faculty type, and academic year. The researchers employed rigorous statistical analyses, including calculations of mean and standard deviation, as well as one-way ANOVA tests, to thoroughly examine the data. The findings indicate a strong overall satisfaction level among students regarding E-learning, with discernible variations between items. There is a noteworthy correlation observed between students' academic faculty and their academic year in relation to their satisfaction level, with a p-value below 0.05, indicating statistical significance. This underscores the nuanced influence of these demographic factors in shaping students' perceptions and contentment levels as they navigate the evolving landscape of higher education during this extraordinary period. While the gender and the residence have no effect on the satisfaction level.