The aim of this research is to analyze leadership style, work-life balance, and employee engagement on the ship crew’s work effectiveness of 290 ship crews. The study is performed using a sample technique through Proportionate Stratified Random Sampling taken from the population of 1050 ship crew of passengers of vessel at Port of Tanjung Priok, Jakarta, Indonesia. The study uses quantitative approach with Structural Equation Modeling, with the help of the Lisrel program. The result of this study shows that leadership style, work-life balance and employee engagement directly and positively influence the work effectiveness. The benefit for Indonesia National Shipping is that through the improvement of leadership style of the officers, work-life bal-ance, and employee engagement, the Indonesia National Shipping may improve the work effectiveness of eve-ry ship crew. The findings provide a model for employee engagement and work effectiveness of national shipping ship crew. The output of this study states that every change in the quality of ship officer’s leadership style, quality of work-life balance and employee engagement directly and positively influenced the ship crew’s work effectiveness of Indonesia National Shipping.

A study was conducted on the role of commercial advertisement directed to children for influencing parents’ purchasing decision. The study targeted parents, taking into account all demographic factors. The main objec-tive of the study was to determine the extent of commercial ads influencing on parents' decision either directly without children’s effect or with children effect. To achieve this, a random sample was selected from parents of children aged 2-14 years. 530 copies of the questionnaire were distributed, and 474 valid ones were retrieved, which represented for 89.43% of the sample size. After the collection of the questionnaires, the data were recorded and analyzed. The results show that there was an effect of independent variables (advertising campaigns) on the intermediary variable (children), as well as the effect on the dependent variable (parents’ purchasing decision). The results also show that the entry of the intermediary variable (children) on the model had a direct and indirect effect, but its effect was relative rather than total. So, there is an effect of the independent variables (commercial ads) on the dependent variable (parents’ purchasing decision) with or without the existence of intermediary. Based on the results of the study, the researchers recommended that organizations should design advertisements that target parents directly to convince them to make purchasing decision without their children mediation, and design other advertisements to target children because they can have influence over parents and can convince them to make purchasing decision. In addition, it is necessary for organizations to focus on the content of advertising messages, and to repeat them periodically, taking into account the renewal of content from time to time. They should also select effective ways to post their advertisements, especially on social media platforms in different times.

The objective of the research was to assess the factors affecting the quality of social infrastructure projects in the industrial zones in Hanoi, Vietnam ver the period 2018-2019 by means of qualitative and quantitative research methods where the quantitative research was conducted by an independent survey agency to enhance the objectivity of data. Adopting PLS - SEM method of Smart PLS, 3.0, we analyzed data from 396 valid questionnaires and the results showed that materials, design, construction and Stakeholder had positively affected the quality of Social Infrastructure Projects (SIPs). In the meantime, the project size also played a moderate role on the quality of social infrastructure projects.

Creative industry has high contribution to the national economy. Some literature shows that creative industry does not highlight some important aspects such as knowledge sharing, absorptive capacity, and ambidexterity. The aim of this study is to analyze the relationship between knowledge sharing, absorptive capacity, ambidexterity, innovation capability and company's quality performance. This study uses mixed methods with the results of empirical study through the distribution of questionnaires to 150 business people in the creative industry and combined by interview result of creative industry entrepreneurs. The result shows that knowledge sharing had a positive and significant relationship with absorptive capacity and ambidexterity. While ambidexterity and absorptive capacity had positive and significant relationships with innovation capability and innovation capability had a positive and significant relationship with the company's quality performance. The results of this study are expected to help business people in the creative industry improve their quality performance through increased knowledge sharing, absorptive capacity, ambidexterity, and innovation capability.

The main objective of this research paper is to examine the mediating roles of place attachment and tourist satisfaction on destination attractiveness and loyalty relationship using the phantom approach among foreign tourists visiting Langkawi Island, Malaysia. Tourists from three countries listed in the top 20 international markets visiting Malaysia were chosen as the target population. The survey was conducted at the departure hall of Langkawi International Airport using a simple random sampling method. A total of 365 useful ques-tionnaires were returned and analyzed using Structural Equation Modelling (SEM). The findings of the study have empirically demonstrated that destination attractiveness had no significant direct influence on destination loyalty. However, the study discovered that tourist satisfaction and place attachment fully mediated the relationship between destination attractiveness and destination loyalty. Destination attractiveness has an indirect effect on destination loyalty. The study also illustrated that the tourist satisfaction factor had a stronger mediator effect than place attachment factor in the destination loyalty relationship model. The study suggested several insightful recommendations to the destination management office in maximizing tourist’s experience with cultural attractiveness and adequate infrastructure, thereby, enhancing the visitation of international tourists to Langkawi Island.

The research analyses the impact of non-interest income on the performance of 26 Vietnamese commercial banks in the period of 2008 - 2017 by the Generalized Method of Moments (GMM) method. The research results show that: (i) The average non-interest income ratio of Vietnamese commercial banks is only 8.32%, a significantly low level compared with the interest income ratio of more than 90% of the total income of the banks; (ii) Non-interest income has a positive impact on the performance of Vietnamese commercial banks in the research period. The research results assist in confirming the trend of diversifying non-credit activities to increase non-interest income ratio of Vietnamese commercial banks.

Small businesses in the food and beverage sector are currently experiencing rapid development, including in Indonesia. Although more and more studies on small businesses occur, but the key factors for companies to survive in a certain period of time – during the last three and a half years in this study, still need to be ex-plored. Especially in Indonesia, small businesses as part of micro, small and medium enterprises (MSMEs) are able to contribute 60.34% of national Gross Domestic Product (GDP). This research method belongs to the type of explanatory research. Determination of the first level sample uses purposive sampling, namely small businesses engaged in food and beverages, at least 3.5 years old. Based on the analysis it was concluded that the Service Innovation and Product variables had a positive effect on Operational Improvement, Service Innovation and Products had a positive effect on Survival SMEs, Operational Improvement had a positive effect on Survival, Financial Performance had a positive effect on Operational Improvement and Financial Performance had effect on Survival.

Today, knowledge gradually becomes an important resource for the competitiveness of enterprises (business-es). For small and medium enterprises (SMEs) in Vietnam, knowledge sharing (KS) is a necessary condition to increase labor productivity and ensure the sustainable development of businesses. However, encouraging KS among employees requires management to understand the motivational factors of KS and set out appropriate policies. This study is based on the research model of Burgess (2005) [Burgess, D. (2005). What motivates employees to transfer knowledge outside their work unit?. The Journal of Business Communication (1973), 42(4), 324-348.] and related theories to identify psychological motivational factors that affect KS. The study conduct surveys in 400 SMEs to assess the impact of the factors on KS in Vietnamese SMEs. The results show that the factors like rewarding; Fear of losing power, Concepts for self-interest, promoting the role of the group, the concept for social benefits affect KS, significantly. From this re-sult, the study also proposes a number of recommendations to improve KS motivation of Vietnamese SMEs' employees. At the same time, through quantitative research, the author identifies the factors affecting the knowledge sharing behavior of SMEs in Vietnam. Research results indicate different factors; including team-work, cohesion, trusts, reward system, information technology system, communication with peers, the concern of senior management are correlated positively with employees' knowledge sharing behavior.

The concept of entrepreneurship has become popular in different countries such as Vietnam and Poland. However, there are few comparative researches on entrepreneurial intention and migration attitudes among students in two countries. The purpose of this study is to show a comparative analysis of some issues related to entrepreneurial intention and migration attitudes such as willingness to take the risks, knowledge about the market, competitors, financial resources, factors effecting on entrepreneurial intention, circumstance and the purpose of going abroad among students in Vietnam and Poland. The study employs quantitative analyses by utilizing some tools of descriptive statistics and Mann Whitney U-Test through SPSS 20.0 to show the differences of factors affecting on intention to start up a business and migration attitudes between Vietnamese and Polish students. The research results show that although the demographic layout of students in two countries was rather similar, there were some differences in 12 out of 17 factors influencing on entrepreneurial intention of Vietnamese and Polish students. In terms of migration attitudes, almost all Vietnamese and Polish students were interested in going abroad to find a job and only minor proportion of them planned to run a business abroad.

Despite the importance of risk management in the banking sector, little research has been devoted to the Ara-bian settings. This paper investigates the effect of risk management practices (i.e., understanding risk and risk management, risk analysis and assessment, risk identification, risk monitoring, and credit risk analysis) on Jordanian commercial banks’ performance. The study utilizes a quantitative approach by obtaining survey data from risk managers and employees in risk management departments (n=23) of commercial banks. A partial least squares structural equation modeling (PLS-SEM) was applied on the data and the results showed that the components of risk management practices had positive and significant impacts on the performance of banks. In sum, the findings corroborate existing work in the Western settings and underscore the importance of risk management in the Arabian banking context.